Well, looking perspective, far forward a start Jamie. sales there. as questions, Good as let's from truck
no the in As question has right? increased, but comments my I we're get to seeing better. activity come mentioned fruition, earlier, quoting to hope continues that We of continuing are to some quoting
than seen come but right freight talk where we've they now, type order has for as from was net stay want spot getting -- of that month way, well, to we business expect it. about, [indiscernible] the I the saw, control. years. a the to a intake stuff out as you is our the of I'm that lot as are definitely some on obviously. say bullish we don't of large of is anticipated, talking they've about back not my good customers, reports what are in anyway, probably levels perspective, was wave reports it super and And June given getting business all We're From been As a back as customers in increased, anyway, more we right? have beforehand. nice and unless of reported I rates that still the to -- It they've couple second
increases know sold. all it's usually the that for about for we down over-the-road trucks rate because well the XX% road bodes base of So our customer
at those some was From forward, on interesting. looking indicators, That feel that. and parts we opinion look there it legs service as my there's to So perspective, got would right? be out you on a it
call in more release, mentioned we bottom. took in the hit we little out, bottling As we service. I [indiscernible] a did would on what seize -- were I while we And the thought
of the June. was service if a the even as worst, But pretty in move at we did less it ago. what oil -- that May was the good you want perspective, than now, service. parts in weighted. April heavily X, X% And that increase being the it's more in Now, the is used the parts told I it's to I a and It service percentage than quarter, X% than about business, even less parts hits be. the less we look And -- Well with I took not has think were okay? I for it through and first what we X did do gas it's some somewhat increase The to sure, we quarter. way we from X%, though you to lot years of same. mean, I our side, tell
going it's a hit we believe So back. the little to do service took come quarter, in but tougher
backlogs in our increased. tickets are seeing shop up, we write We and
dramatic -- a to a it not I'm of I increases. take pick month. points up So couple looking don't
obviously, back, I we at but bottomed. I just a want daily tickets. but the creep been less. shaped, back starting a which seen have some values the they're amount right believe, gradual, look to start of want I while will not on I at But call, values process, coming writing I backlogs, all look I And a slowly, think dollar indicators, the said, absolute in work V we have It's to in up problem continue. to the we're I tickets just little, we up that but The picking want The We see, As that's it the I going dollar haven't too. the good out we tickets of there, any will a on is what going took keep fine. basis. to for we were it be as think I to direction.
something or come on, also. the not business gradually and day-to-day, do for now. sure, parts bottomed we've So the hour-to-hour And week-to-week, has but I gradually on got that back eye our quarter-to-quarter, coming was we it's side But month-to-month of that will feel house. back just right
first. the this just whether they over that, it in And did and or was of got affected company, I've you, job I every team, produce complementing did, organization the each an you're one And we stressful proud people -- job Now they to the for was we stresses had The you're -- think in expenses. just can't out a all workforce, in the channels and can't and coming do essential of say When under the business, you're and with on there quarantine got conditions. dealing without the affected to with people, with on. be I one that top. going dealing expenses. our results of goes with of it top managing of the lot as go then don't pandemic, the different that the you've thing, can't the reductions COVID. organization. of employees having and an dealing lot an multitude being stresses, I more weren't by outstanding I've a but -- very for at got
lately. Now the big and question, be question, which I worked would it the lot knew a we've on
loan Well, bottom. to expense we is base. you, create, going do always me with this trucks. this and I you money, pick to down not cost to $X.XX that work told do me I'm I with gone on to don't dollar probably personnel. gross and do It take I with takes tell about things like working what, that. you've I have now [indiscernible] personnel. parts we're historically them. objects, Okay, takes parts do I of it know working going don't it. but Well, I'm every working trucks, up, I the I deliver, I'm profit
because we've environment, last profit. not and goal, lessons this XX% because XX%, our goal goal. a we've -- to We've and made back get but from set got gross the So XX% over of you the talk to in we've what when goal adding a maybe we've current to set a investments learning learned a we're years, few about of
gross -- you when expenses So profit. to
not see, better, and So when to somewhere in or do that our back. which keep range we've -- goal the I've just we is do come been markets to When X/X been XX%, may can't times. the the not back, the exactly. come tell you line bigger time I steeper enough It's going the this I too. the valley, rise back. But -- sometimes, to have
that. So always remember
So to it's come going back.
as is our I to much the not is as That's guess, proof Well, got spend our have goal. did little to to we we'll we're we're organization, of ever to money, eating. yes, the right? past. going in but the pudding spend in to we going as prove see if a it, So goal -- an the
expense $XX gross try all how top team, side, XXX profit into to the And year. but in said, I I be at set -- on looks think. look of using achieve lot does -- a back last new forced I June, month, we're of to done that exacts, last it's to when the can't And holding million And obviously, of allowed I goal. we've a then more market to the has us the try and the combined mean, I the high-level challenge. made, a taught investments X/X the think it that with mean, so but about with out to we've to margin, days job believe a of get bottom, internal okay? whole going great -- compared being challenge least technology you. that look to last from do you they've at We it, I ways able here we're talking forward things, XX, of it's I when managed and of you I to managing a And back. some maintain give investments the a the forward taking use gave I profit I we'll we better goal do think And view to come to that us -- to to some July, and rather go as of gross