everyone. Ryan Thanks welcome and
qualified a health on underscored to increased mental attention challenges has profound health impact COVID-XX health, of and for access quality faces of critical our and behavioral all had need Despite we individuals' know, providers. the on sufficient with focus importance services. number to access pandemic the system has health As the a ongoing mental
increases there services, quantity shortage of available Despite options, behavioral and health for in particularly populations. telehealth significant a quality remains underserved quality the of
recently At Ontrak flexible we undiagnosed and through juncture, suite product identify this health provider is outreach care states levels, coaching helping members behavioral by members ever. our and, solutions, XX this Wholehealth our an acuity can critical effective issues provide network with launched to more help as these in expanded shortage With and customers populations. all than important fill services, as engagement its tailored across access for with well mid-to-high Ontrak acuity
Medicaid may longer Further, as our plans the many recipients engage and next ending, no enrolled find over help themselves year, public and solutions members. the health these is emergency use to find may
to expand leverages services strengths by core can health tailoring strategy identification, number our network particular of and needs. whose outreach, customers' the go-to-market our access improve engagement, Our within we to members our
longer provides one-size-fits-all Ontrak solely no solution. a
self-insured employers XX% we health XX% increase suite caring we conditions membership. While supporting value-based X% to health have under-addressed the or of traditional who behavioral continue and un physical by to payers, which chronic with to our high to have X% of thresholds relevance also to market and plan product Wholehealth+ cost providers, and their needs, targets modularized solution, upwards for members our our of
fatigue particularly serve to and to than important members. relationships customers suffering their is are as rather broaden, vendor vendor This their are deepen, looking
that offerings Here's a last reminder of we our announced quarter. distinct product
help. diagnoses uses can and predictive AI-enabled find Ontrak customers imputed their own members or to with algorithms is Identify, that our contact which on First then hard-to-reach
into self-generated existing coaching our enrol specialist our own into member is evidence-based a new them target and from offerings using identified customer's connect outreach Outreach approaches Identify either members enrolment or to Ontrak customer's either model. Ontrak Next, through a list or
in change coaching provider network coaching sessions evidence-based as and cohorts the Engage a member's coaching be a a high-acuity includes coaching-only solution could Ontrak consistent mid-to mid-acuity for and techniques solution and to This low-to model behavior. for Our desired populations. designed used affect
and Fourth network is allow pending weeks, Ontrak access health we Ontrak's in to accreditation, NCQA customers Ontrak. Access, which which coming anticipate enables credentialing customers availability. out the their to improve to will build and soon delegate behavioral
a The a particular has tailor points significantly members member's increase to over to millions and enabled developed needs customer's us and has to of the interacting we of add dozen value experience our analysing Ontrak can years better with data to business. solutions
needs, shorten modular number parts, sales be of to by offerings, of new resulting any in sign-offs matched internal contracting. modular XX-month offering a cycle is necessary mixed available can for reducing, and unique product component of our our the Our intended historical its is a meet customer's number and to for
into Wholehealth+ their full providing It network of as a needs, further the pressing a future. can trusted provider customers such focus services to expanding evolve relationship on opportunity develop the imperatives, while implementation an platform or enables our data applying to or analytics broader that immediate business their in to outreach particular
all AI-enabled Importantly, this by continued is innovations of our platforms. in supported technology
AI engage address example, the have members an including or longer-term social immediate AI behavioral, care with launching continued to past build and virtual quarter, over For needs. capabilities we medical our or assistant to
during of analysis interviewing that feedback therapeutic of interviewing Motivational length We fidelity have coaches in calls an explore that and AI motivational ambivalence approach increase change, program. and members. provides participation near-real-time individuals a on also implemented helping solution coaching intended engagement care to resolve with a to and involves is with the
coaches This of excited more with We effort the allows of less drafting to continue efficiencies and to time session to notes automating are administrative now spend tasks. lower-value-added frontline time improving operational an initial in coaching our begin coaching our staff.
already seen since automation capacity launched increase nearly XX% coaching caseload we we've these a efforts. fact, in In
lives a This with on different patient-reported members' on of working point value to launching data designed time. the Ontrak the to are that members quality is another over member we health patient-reported intended outcome Last, new life as conditions. is of mental program show for measure assess
with enrolment in we for these have Along quarter. to our our outreach our pool to program customers a doubling Wholehealth+ approximately compared to active X,XXX, representing with enhancements program, over existing size last expanded of also
can allow half to and more contribute existing reach our benefit improving will overall revenue who individuals coaching This of increased health incrementally customers their we in the proven expect year. the us second to pool we therapy model, from outreach and outcomes, from
Now, Mary activity. Lou Osborne will provide and Lou? customer on Mary an update sales progress pipeline our
