and everybody, thanks afternoon, Good us. for joining
Tom Tom will his will considerable these the remarks experience over we’re the calls some have call with to Let us of in been the discussions in and helm. thrilled course, at a investor call, week Intersect later just has to by talents future me for along with make now and start welcoming the Tom ENT. and and lead Jeri.
Let’s now turn to our business. a review of
to the able significant. of June, detailed has role expanded was which a more of opportunities As early This past proximity May view this at I as continue I particularly us, with in provided and Lisa’s engaged broader the ahead an level. I in with following exit our view see operating company me a to business
of people the Intersect, dedicated to great and lives knowledgeable who have are at improving here patients. We
portfolio We and poised ENTs. deliver strong have product clinical value to technology to a pipeline
strengths, overcome. confident developed that well ENT platform will near-term are these Along innovation. with are for opportunities Intersect capabilities challenges I a create am meaningful there and and also R&D Our challenges,
would to messages. we like call, convey core On today’s three
is expectations. first acknowledging performance that of or has recent our Intersect the ENT your The not met
as the issues we dug The already we to we is And have have firmly that begun in, second we address face addressable. fact, them. in are believe that
The is industry-leading execution and pipeline are feel Tom growth. leading. confident brings, And our focus market remain and products the people core technologies with that a that return to will those third of path our on we us strengths
Okay.
Let’s into it. get
performance of has As our been since noted, disappointing. the launch SINUVA
have aiming clinical always Intersect three While the better and desired innovation, long months to the on the focused spent whys, not we two translated of has a is areas. commercial understanding delivering history product past this, critical of Recognizing it achieve results. to
understanding dynamics. PROPEL and demand ordering customer First,
commercial SINUVA Second, to third, improve And of what emphasis and assessing on our an execution. can the adoption. product fundamentals with access priorities clarifying do SINUVA we and
Okay.
with of remains having being start Let’s our benefit backbone of introduced a used enterprise. the today PROPEL, PROPEL years was over ago, now which patients. discussion XXX,XXX to seven
adding through new We have products undergoing are become users, products. care of and family and the we patients of usage indications the by for polyp expanding frequency adoption this new family has proud sinus and standard introducing grown PROPEL that surgery, of
fact, system, delivery additional our gained straight an of insertion last we physicians Mini option PROPEL clearance In just FDA offering the stent. for week,
prior from and PROPEL, SINUVA diverted of introduction had tactics the that sales reduction those commercial With the success. on attention our associated our of built
historically that SINUVA adoption pipeline this challenges market market sales the the access. and and on longer-term built for of of insufficient work product left has unexpected development expansion SINUVA growth demand our significantly Our PROPEL. focused force and And time
with of but physicians balance. switch past, working usage, appropriate focusing its or in high responded the to focus time commercially orders. their to less by PROPEL’s clinical of and on rather question this selective full clear, PROPEL, benefits volume a offering end be off with understanding a we discounts available broaden primarily was not as activity, To of we on on Instead switch done of on have
While factor our away been moving natural challenges have we part this. been from they major force last inner the address the flow in discounted to orders growing demands by have taken of and high-volume steps a business, demand, have latter competing totality sales sought not the of We already of to market in correct and us the these year. expanding
the were prioritized and market true not case, a force in needs campaign past. expansion effective. for in development and highly as However, across PROPEL prioritized sales be the to sustained market organized, our development an focus And market
one, we targeting are proposition; strategic of bring existing development, focus market our new physicians. with via demand on usage Going driving renewing to and marketing PROPEL designed product forward, and expanding and and and number three, customers programs targeted refreshed two, Number patients our clinical value which both education that implementing includes: to customers; are clinical disease
the from We for back renewed customer the on a on revenues stock reducing began potentially orders in that We discounting continue QX impact development year. focus remainder orders renewed on plan scale and that I market adjustment short-term order just to activities. mentioned. we the end shell This result to revenues lowering at shift larger in balance will to of this the the quarter. felt immediately to volume adverse Additionally, its higher in of decided and
stronger Importantly, fundamentals future. approach will back the will in more predictable business to and for we growth yield believe basics position additional, the sustainable and PROPEL
to turning SINUVA. Now
functioning, that making access we are Our organized assessment process. more overall a strides and market predictable providing in is
J effective than earlier code are gratified quarter October schedule. of week that ago, a X, typical We over an CMS’s an a just date issued CMS with anticipated
and and this this to payers news about look We pleased communicating advancement. with very with forward are physicians
for submission which code having turn reimbursement use potential and J of that product expect Typically, be codes welcomed broader We are SINUVA. use in access, a SINUVA that physicians of use specific by will ordering. may evaluating encourage or buy-and-bill streamline
of XXX with with start since clinical treated have patients been QX. the commercialization treatments physicians. physicians now patients aspects administered by in from have strongly Feedback these product been Since the launch, over On basis, is SINUVA favorable. of metrics about on XXX a of increase approximately X,XXX the an
However, the access and for only physicians the buy need been and in users ordering favorable. pending of physician feedback to buy-and-bill more ease streamlined XXX fact, product have regarding so many deferred a And not process. some the date, product, specifically, has patients in total have engaged bill of XXX To ordering. access the
team. to streamline product channel us this? we data more information recently for accessibility expanded which education, access reimbursement that see. flow physician via do reimbursement expanded how specialty several These access. through available training us Two, improving fix And three, think providing we solutions So have physicians across we solutions want begun greater to what especially One, practice have get will to include: we Fortunately, implement providing through our product pharmacies. relationships, field effective to
program, by a commenced on the product. who On that help SINUVA unique the physicians the understand master effort for clinical information SINUVA team, physicians’ solution. designed as classes nasal field more the have effectively about offices of reimbursement process provide those burden caregivers is class and used sales our patients a and first innovative These to combined educational and led we our access reimbursement intended through their polyps and guide point, are and also will for considering teams. This our leveraging field program is
questions contact a the specialist reimbursement team, new educating benefit reimbursement specialist of more able freeing and to the coverage expanded there answer sales bandwidth the informed recently in of and reimbursement our operate triple a make having helping are to offices questions to force serve. we directly approach field clinical reimbursement now we physicians’ benefits. a way, in discuss point This our of up has offices primary With answering from
able physician patient status. stay informed to staff office the engaged, their once they and of want Next, are to be
working partners the from the and prior to accessibility product through approval are for access. our We with way submission to initial authorization, information all improve
enable and more will SINUVA take Better time reimbursement the information our teams spend greater without process. sales operate while will staff capability answer effectively to less needing administration, also flow to questions on the help on about status. time office and confidence gaining This to automation
product with launch available J no the by to status SINUVA support appears we code commercial year, Thus, access to pharmacies. and channel product we expanding working that appropriate distribution no At unclear improve opportunity be partners the with selected last including was our Thirdly, payer specialty now we pleased and network, for are to coverage, available. are new specialty launch, usage. a and dispensing distributors
buy pharmacies specialty the from important As product. and recall, offices to the to you the receives are product physicians’ to SINUVA directly without provide Instead, care may payer. needing reimbursement physician the of they takes pharmacy specialty as distribution
allow for contracts, by on patients While pharmacies specialty benefits, comprehensive for who from access pharmacy opening patient several pharmacies that up specialty broad doors. for via their allowed previously payer we access established have our many large closed and encouraged have the interest current are based more coverage
code. opportunity a over are covered few now that which of SINUVA’s where believe This J significantly. now, and assess payer options commercial reasons is There an an we area exciting XX% this interest, following improved coverage, including year and for activity, change lives, a assigned reimbursement have our in positive we of at of emerging commercially demand
And partners are potential SINUVA excited by data and with year-end. new to with contracts significant prospect streamline of we we engaged further partners. ahead discussions implementation, adding while navigating in the have are We access work
patients, need but it. with to believe access will do major process will that become both should we reduce in delivering that buy-and-bill for buy path it expect forward expectations. of Further, access attractive to physician deliver that gratifying with our the don’t some the code, buy and and We greater J more dependency specialty and access simpler for bill. and product the burden believe a a on do have bill use pharmacy a aligned we those step will It’s eliminate
to of a meaningful to are path in ensure about be a positive physicians to this from patients accessing position the receive continue feedback enthusiastic efficacy and SINUVA have innovation. patients to deserving We and
least interim, prepare currently SINUVA We support code a broader early efforts our sales getting full and new to at putting XXXX. J availability. to specialty the force of In in by timing pharmacy year-end, will for rollout are onboard one the partner leveraging in physicians using continue
Let’s integrating the that all we points now in transition to our of outlook, on this call. touched
are to refocus the and position we market creating As for sales work demand. force we in organic on our capacity on growth, development to
and develop clinical are further expand of to the We selling to the market. PROPEL returning basics
access to code. not For SINUVA, just doctors realize the J but using product to we the do the assigned early superior newly described expect expect introduce XXXX, currently have support when with meaningful growth to until continue I will along that product, we
strategy, year, the with progress providing initiatives performance outlook year to with now are versus full this flat described. on updates I’ve we be our our the transparency for Consistent revising last financial and
demand. Moving as this, with on margin course, beyond revenue, gross tightly we should is also touch of aligned
which of for resources XX% and and one XXXX date with some products, we growing on to This production drug, combination manage a to are regulated need we to stated outlook of inventory, XX%. significant of and absorbed been to considerations. as overhead producers gross has margin As our previously track demand and appropriately devises rising as quality with remain well expect regulatory
will and guidance smaller However, cost as which overhead higher we gross process we are volume. provide development This these expect year. in of over adversely quarters. volume line below next for we expenses with recent Accordingly, production increase our impact that reduction quantify spread we in will our we our costs that near-term our production unit lowering XXXX view we will produced a revenue, margin, when which our
this but important it’s we a are fully we our we taking true to ramp strongly as business. said, success more view for revenue believe company a and product focus needed SINUVA. more near-term costs Overall, on production growth as long-term normalized positioning With that to steps and This utilize to infrastructure. for we basics, to with note to expect and transitory, PROPEL we that we growth, will reshape return the a are return grow that that our impact
and experienced has to to affect to realize who products joined innovative to course, takes pipeline. this the company and of deliver. vision Tom our potential me it evolution, execute and of the brings a who knows dig an leader Of growth expressly West, This how to
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