everyone. None way unprecedented think, comments I'm experienced times. Thank Barry, surreal. sudden us divide some going In This an and and good morning, to today you, morning into two living These have magnitude. event, it's I of working are this of parts. my
our which the third on environment solid, Then I'll by was some coronavirus. results, we are First, quarterly operating. perspective were considering of our the quarter and the provide impacted current how
off delivered half $XX XXXX, what with world we us in a be quarter, start the XXXX EBITDA revenues $X began would and of then and strong For momentum, with of million coming nearly entered most anticipated February. result up our a to change to profitable faster of million. we We for second setting the good ever,
to we sweeping by coronavirus upheaval daily profoundly bringing all The altered life, this. global has But know economy. the
So moment. action those I'll we took and review actions in a
In services, services and The we digital quarter. research in change our lines. service with technology sciences, XXX served our clients, growth industry and QX, management, ISG public sector energy, in and first verticals, life the industry financial
$XX million the total, reached good a million leverage $X more in up are represented of ISG million our than cash level research in from XX% close for to about driven And $XX generation X ago. cash more $X in and year quarter of quarter million from and with cash almost XX% Our times the generated stock ended the of our operations, repurchased than the shape. we ratios public recurring our revenues in We contracts. and quarter, sector by and
sales QX we team resources. and impact $X about had Over automation on QX a These the doubling we our several last ISG as in additional negative invested investments, also million asset, including further call, months, of in anticipated our adding EBITDA. our
investment we for this However, XXXX, this continue to we shareholders. the seek our expect ways to business as in a unleash of more double return than value of
revenue of down in late million and our destination Americas $XX the delivered live the client in events go includes Now that quarter, through cancellation stopped our the reduction The X% March turning ISG year. to billable a from regions. was in in to in T&E This the result pandemic. March prior
the quarter headwinds saw ISG during and the and gas, consumer the During the quarter. our and management from and our this industry manufacturing good life industry oil research verticals in lines. growth services, Offsetting pharma, in sciences sector change region and Americas growth, experienced financial industries service public
Care. Key client Health & engagements Western Decker the in first and Black quarter Union, Stanford Stanley USAA, included
our awarded leader to engagement and new leader and of Under awarded ISG global ISG operations. their systems overall a the implementation in And BXB management in wins, to a largest HR million. ever information program close $X Among engagement, engagement ISG's retail a the technology for year. support payroll for the lead transformation outsourced will this million pharmacy storage next client's wholesale significant global $X global
grew Germany our X% Europe, with and by to results double-digit revenues strong U.K.. the in growth in Turning
quarter, research life During service manufacturing services, and our consumer in network the sciences, the and growth automation industry lines. saw industry financial verticals, energy, good region in our
Europe has million retailer in to provide Shaw digital to Declining headquartered business Re, quarter Munich the in awarded grocery advisory included wins in Winter a and $X been Luminor Alliance, Among support ISG Germany. Bank. first our engagement Volkswagen, global a
also multinational with a we business to new engagement. multiyear lead company German and manufacturing technology to support its work this a We will secured expect next-generation
verticals. double-digit to Pacific, we public and XX% revenues by driven reported with Finally the sector in Asia sciences energy up million and our $X growth life industry
Taxation Rio Tinto, the Petroleum and in of Australia Department Defense, Caltex clients Affairs, Office, ANZ the Banking Group. Key included the Home Department Australian of Australian quarter the
the QX. the quarter, $X revenue million considering pleased our in we impact So COVID-XX of approximately overall solid are with
part my provide Now are some current let operating. and me – morning segue how environment to to on the second comments perspective of the this we
firm a this pandemic. three set As we during objectives
our I'm And all to and of we families. delivering health of report safeguard First, pleased their XXXX can the safe. are to employees our employees
minimal clients our with preserve so our of is disruption; do our Second shareholders. to third, and financial and serve employees fundamental in support performance to and
challenges. to every a not short-term has and impact of the ISG these virus. levels, spending minimize of economic their working off have a while as any our of proud series implemented colleague of colleagues to home Nearly I'm have reducing clients cost from result we laying actions employees how responded ISG our of been the
retail in the deeply been will that our in guidance, our affected have automotive of more clients by sectors those the reflected You travel, see a number QX airline, and hospitality, pandemic. especially
continue clients, serve as to this support these them with of to most we working Here difficult in trusted a environment. adviser operating
extended in reduced and know assist for our works. today. remain with of ours some It cash flow and took a our time similar summer period clients get partnership. is a For We this help of services true example, them they terms through to we months. management during the recession actions of our cost the clients have for We payment Great to
With ISG time. ISG able team work-from-home pivot of virtual well and were provide we some clients the to environment Operationally, to respond whom a continuity quickly in of to complete were economic our to completely to is our positioned services and first a virtual this health structure experiencing to crisis. global model for continue
of respond From rapidly times a to of ISG's disruptions. client major is delivery perspective, or purpose-built other recession in portfolio services
capacity security new automation offerings our accommodate solutions, Our data demands support the pandemic clients' massive remote networking our ready services, network our services takeout and workers. on include, our rapid to to cost
And our GovernX business help ensure from compliance ecosystem risk of that solution suppliers. and ISG their vendor management clients called complex continuity third-party
company. the top one with recently new contracts worth GovernX we three a signed two and million, player $X fact In consumer with the manufacturing other major telecom
we starting recovery. for the on demand month, crisis as to increased begin some this turn COVID their and our emerge from business clients strategic planning are services see In sights to immediate
for guidance transformation support pandemic. other investments in to looking side our of are and We their on the this increase digital
the this If up, has of there crisis is one is digital. power shown thing it
now clients these they applications. need automation, ever, faster. to computing, modern technologies scale more are cloud, realizing analytics, edge and replace networking, data they need Our infrastructure, And than
be we year-end. means And ISG. future digital companies pandemic a the great that acceleration emerge expect a this by of in XXXX As result, from as to turbocharged for
no the reaping of this over the including The last X,XXX global business business participants, industry a service our is analysts. of reality revealed more pandemic, record audience is including impact on and XXX held before impact ISG completely Index ISG technology or the we immune COVID-XX than global month, from financial industry ISG. of
Our the ISG second concerns the spending. findings the slowed began global show Index sourcing growth in markets as half QX impact to pandemic coronavirus momentum of over
broad drop in sequential XX% for the market a ACV forecasting industry. are sourcing we QX, For
ISG So is principles, to reflected guiding and QX led EBITDA I acted our in guidance. strong our quickly decisively the by mentioned this costs March three in reduce earlier, and
to invest our cost anticipated services. our reduced shift market the platform in demand, continue to as Even match we we ISG base in
underscore digital We digital expertise, services. firm, becoming remain digitally strategic importance platforms. pandemic expanding driven a serves direction. to commitment solutions by data software We in and are our to our of the platform The our steadfast to committed powered only
an let turn uncertainty. evolve COVID-XX amount Now, creating crisis to increased me is continues guidance. and of to The
such in near-term, our pandemic. in as our expect true automotive. on they the hospitality, certain with impacts immediate with the especially industries the is as pullback We This clients clients will investments cope and retail, travel, business of
destination planning of events other to we zero expense, In revenues runs for about revenue reimbursable reduction client a in impacts usually which to return. addition, live though X% ISG QX to our of P&E are produced include near X% and
We forecasting from person are events not any in in QX. revenue
digital seeing planning. in supplier pandemic investment and management, digital On provide. resiliency, cost term, the mentioned an the previously, positive we and for we Longer business client in workplace network we services optimization demand client recovery side, transformation our interest and think accelerate strong solutions the risk rapid as will I services, capability are
on in will of basis term. continue all provide guidance Balancing we quarterly to this, the near a
$X we the the And delivered we will as reduction to EBITDA project and $X million QX, nearly For in between QX revenues We from quarter, our being are EBITDA expect of cost services higher-margin $XX million between and the $XX result of and we adjusted in million despite second sequentially. actions taken anticipation in million. quarter. have revenues a be double forecasting the
outlook reflects today, coronavirus potential Our our as the the of regarding effect business pandemic. of assumptions
So let to the financial over David? David me our will turn call who that, results. with Berger, summarize