WideOpenWest (WOW) 3 Aug 202020 Q2 Earnings call transcript

Good afternoon, ladies and gentlemen and welcome to the Second Quarter 2020 WideOpenWest, Incorporated Earnings Conference call. At this time, all participants are in listen-only mode. [Operator Instructions] Please note, this call maybe recorded. I would now like to turn the call over to Mr. Lucas Binder, WOW!’s Vice President of Corporate Development and Investor Relations. Mr. proceed. please Binder,

Rego, Good our Leo. today and you and thank Teresa Officer. Thank quarter afternoon, XXXX joining John Officer Executive second WOW!’s me Chief earnings for Financial Elder, you, Chief everyone WOW!’s call. is With

known need started, our are forward-looking our and some remind everyone about other business business. strategy our statements expected and matters Before call, we that to will to we These we forward-looking subject to get our uncertainties COVID-XX cause risks, position to operating related recently in make statements materially factors, the during operating economic most forward-looking implied unknown or be financial our and including pandemic different statements. other uncertainty results, expressed from or to relating our the performance may those and results, actual

undue cautioned on disclaim forward-looking not statements. We update place obligation statements. are forward-looking to any such to such reliance You

information For Risk XXXX filed materially statements, year XX, our and forward-looking concerning could SEC. to the ended with subsequently for results other including the that to with differ additional our filed affect December XX-K from section filings of SEC refer factors please the actual reports our Factors the

note call our release, measures, non-GAAP presenting measures. financial and refer and reasoning in addition, GAAP earnings our turning non-GAAP that our for please such to the in certain X-K to reconciliations of In we refer and please for today’s schedules measures to

I’ll to Now over turn the call Teresa.

with in I’m and for I’m space. dear by very all Rego. enthusiasm John you impact as and business Lucas. doing Financial those daily continues this to the experience I’m WOW! our and have Chief to Officer, our I joined you hope delighted at Today Thanks, to this COVID-XX excited are new John life. well

have share financial I of CFO highlights. Today you after role. his may he’ll previous update my our business spoken to strategic think in John many

which through their time. we remains through the this manage WOW!’s people experience to on WOW! every As reliable, pleasantly time. easy world Connecting and vision. unprecedented to business surprising focus define we as our our

leading our Now RGUs more our Demands our the best all XXXX data gains than news increased quarter than services in data RGUs ever, towards at Consumers momentum. we’re led five fueling RGU only of broadband as high-speed years. shifting XXXX. reinforces shift penetration high-speed speeds with of half This high-speed first connecting are connectivity. high-speed through in growth in We faster and our and adoption, strategic growth broadband-centric more broadband approach for broadband did data added Whole-Home to least second of the in WiFi. is people data we of toward

During some up behavior is XXXX. believe will shift to the the the of quarter a video high-speed new first the high-speed our ago change be from period to health and accelerate. subscribed streaming to the global in can XX% service, our Well ongoing or second data XX% continue only of away traditional consumer quarter, in in XX% attributed the of our offering year crisis. We customers data with either which from

our business the positioned reasons as is by focus our broadband recognized and that respond sighted to products we’ve as they services innovated and services MSO WOW! These Our to Cablefax want. this advanced the network broadband on to products demand of were equipped innovative customers Year.

We’re the over also of year. we’ve it last proud honor realized this growth the recognizes and

and ability to each be Our every hard WOW! success and of is a direct dedication work nimble and result the of WOW!’s employee.

this markets. pandemic. Chicago time as named as work brightest of meaningful best were Atlanta customer both to to work employee as awards in well-being are the area we These and ensure for and as well Additionally, we company our during

digital Shannon our hits But as our to to really our role products, execute on at Campain I served Company we ecosystem. multiple experience already to disruption Amazon. technology He and and ground our of and Boots Board and XXXX their wealth Both and success Chief I’m at Gunjan in Officer experience believe brings Senior introduced it and at this to running. roles also leadership Global team John Officer. at we in to Shanoon Disney new in Directors. navigating our WOW! the digital cycles I’ve is of broadband the welcomed new of initiatives for great leadership and the Walt business CFO. the leadership to wealth welcome Bhow, Rego, of John our quarter one and two a of team additions Walgreens Gunjan pleased Digital Board a the of also media beyond. new We Executive they transformation bring [indiscernible] Commercial Alliance will and executive Directors. also Chief consumer provide as our previously welcomed

advantage working worked customers. that and remain are payments work us on at have our of Edge-Outs. Pledge in high-speed many have connected they with and through quarter Total we included stay let their took highlight, pledge for in current and our these organic friends its Now to unprecedented families that subscribers our the business X,XXX with Connected me was grew net subscribers learn customers best the years. how can and in from High-speed was to grew bills. X,XXX America WOW!’s high-speed ability to second RGUs make XXX which second the data the with to data Keep in right committed quarter executed and of addition of by home The from ensure net additions. XXXX quarter. times. which five data includes second base second already WOW!’s the RGU least and customers in of customers in closely participation This quarter to the X,XXX these the decision FCC who the

impacted also a But to quarter. lowest turn to years. at turn commitment voluntary has in least FCC five Our second involuntarily the the churn in the favorably separately Pledge contributed second for quarter

growth subscriber second the surrounding the half in of COVID-XX. with in associated variability expect XXXX We uncertainty

reopenings companies’ are school behavior to and begins. As and related an working remote being ongoing example, still as August determined communities decisions

quarter grew revenue Second year-over-year. services XXXX business X.X% subscription

some pandemic We services to businesses they economic poses operations. see Now from as speed although segment. online small challenges the ongoing transition higher purchasing to some the this impact do

adjusted quarter $XXX.X was million. EBITDA Second

We impact million. adjusted of EBITDA expected an from COVID-XX $X.X on

$XX.X free quarter For generated cash WOW! million flow. the in second

we the shift behavior we positioned enter with well our XXXX, our with greater, aligned we on the As as drive keeping effort highlighted for laser around a we and consumers. the concerted and can plans focused in ongoing as advantage of to business data changes customers’ as take to adoption be business high-speed remain

throughout continued our the only offering. for than data the mentioned, in was high moving or to and we’re streaming and the took of well offerings rapidly encourage rise second XX% of only services is speed more offering was particularly XXXX quarter trend I in continuing up to XX% June high As are margin, well. customers even our data new XX% Customers support This as this in from OTT in July moves and quarter to has positioned well. high-speed and as quarter second these

As growing are to we six our WOW! to IP to managing of purchased a or advanced of over offering markets. which a network. allow is utilization services. proactively new broadband for high-speed the tv+ demand move better customers our we only data OTT for overall available IPTV option, our is legacy our to in plan have greater now broadband support our network customers percentage of

potential to and high-speed legacy customers and or our is IP streaming plan offering high-speed it cost only drives gives based our data video HSD efficiency. migration Our our solution choice more tv+ while also migrate customers This with our network and WOW! to data. savings

of WOW!’s WOW!. second towards behaviour nearly took will speed speed cash drive of first to as customer evolve higher believe the resulting believe tiers our continues high-speed to better behaviour ultimately associated enable Gig We more higher customer tiers in the a reflected broadband our We of contributes to growth. throughout data EBITDA new penetration WOW!’s help for to with ARPU offerings. toward offerings higher and aligned positioning customers adoption churn our the propagation WiFi lower our Whole-Home of increased strategy customers and sales We customers. capital customer XXX product support WOW! or are and these In in higher accelerate is quarter, improve services our which our margin, efficiency. our and providing sales WiFi high-speed data will compelling drive offering. Meg positioning and broadband lower high-speed add-on continue product is will of compensation. and and free for transformation actions service excellent data from This high-speed competitive churn the generally and X for realization Customer XX% home. This flow

over points points quarter X.X take the For rates XXXX. the of of second XXXX quarter second over the were percentage and percentage quarter, WiFi XX.X first Whole-Home up

be channel Our to lowest for largest second cost channel online customers. has of sales new the channel, acquisition grown

only our the For our second high-speed online channel. connect of of came quarter XXXX, XX.X% through

Now we’ve these doing progressing. navigated are team in but to been by only especially and we continue focus of critical on not second success the for us pandemic and is the yet really services for how the communities WOW! and future. delivering of we’re these efforts results transformational position challenge the ongoing the share to encouraged posed growth record serve, by broadband achieve WOW! to I’m the how what will proud the quarter to continue

of financials. John Now the I’ll to turn some over discuss it quarterly

perfect the even tenacity, transformation combination network. been It the back WOW! here of I’m team impressed I people as impressively kept When for of Teresa. coming struck that five fact all excellence commitment thanks, After energy become the through part and practically WOW! I’m the its we power remotely. bowled WOW! was myself, during a to working process over me broadband-centric through that working Well most its as with was was I’ve It the level I’m already we’re success energy its weeks. that’s company. level the opportunity. of had of and [ph], by that like family, for five considering challenging times. the work amazing opportunities considering the And and it I works in weeks to feel to I more the

addition high-speed that to Year-to-date RGUs As or commitment excellence, or net grew data X% XX,XXX by an subscribers high-speed increase. example the total the by X,XXX that X,XXX consider of added we our quarter, RGUs. data over we’ve first driven of X.X%

high-speed in during has data quarter best the pandemic. adds was of five quarter a and years second This

Now that is excellence.

Now that to company. in these becoming a well tell we’re our way broadband-centric me results

of second the or quarter, $XX.X in our this a Business subscription services proof million increase last X.X%. quarter a $X.X we totaled X.X% High-speed second quarter increase $X.X or down For XXXX, million reported of $XXX.X totaled $XXX X.X% over total which million of basis. an the revenue on million, of strategy. year-over-year revenue is year year-over-year point million a was broadband-centric for again second the of data revenue

net for us EBITDA Our XXXX $X.X second adjusted and of margin quarter second totaled quarter income our EBITDA million the $XXX.X million XX.X%. adjusted giving an

in second of our COVID-XX of $X.X Now Pledge impressive absolutely want nature late was care the approximately the bad able solid the FCC Customer the progressing benefits of and negative business debt cost also adjusted the recent million. and were on I of of a be we’ve people results to impact believe associated approximately related approximately even other were advertising of of of the on $XXX,XXX visages million our to costs economics our $X impact highly I accretive of expenses bad results Edge-Outs. business higher had impact Understanding $X.X $X.X estimate resources and lower million. Edge-Outs highlight pledge. million. fees been COVID-XX across that $X.X approximately Uncharged quarter. We onshoring EBITDA million and investments. pandemic debt among that the the by of most impact to approximately revenue related to deliver. light driven how in approximately with

XXXX XX.X% the have the quarter were XX.X% the For XXXX achieved the year which of nodes second XXXX, of second Edge-Outs nodes have half penetration. of achieved Edge-Outs delivered most in the penetration and

Our capital reported expenditures for $XX.X the second basis. a totaled million on quarter of XXXX

capital expenditures for services construction. that expansion Edge-Outs includes million $X.X and of business Now

we revenue With $XX.X total million the regards on expansion capacity. million for we XX, $XX.X had of outstanding hand capital or undrawn $XXX.X of revolver $X.X totaled to totaled expenditures and liquidity debt XXXX leverage, Excluding second million of cash CapEx, at and June billion our had quarter. XX.X%

and X.XX on repeat As revolver further been based in XXXX company global our trailing had million of the a took April the markets million was stated business. We stability X.X leverage; in of XX, up times draw subsequently a $XX on last quarter, precautionary impact it a from extremely of as broadband-centric Look cable up to which be you. crisis forward June was the basis of June the on and health I’m in adjusted the understanding capital [ph] at also WOW! from of that EBITDA on know to we excited adjusted working XX-month to impact transform because getting look times one. to of team company the WOW! March the was a here as XX, each EBITDA. XXXX I traditional COVID with

back turn it we’ll operator call up to let’s to Now the and questions. open the

we’ll and UBS. Levi of a from Instructions] Batya [Operator take question

Chris color is provide very strong of outperformance a so it pull There’s far July? any demand. broadband about subscriber I of forward. you This been you But you how how had forward us appreciate for can quarter. have can here you has help subs Batya. greater another expect half much think volatility mentioned, the first in on going And

Thanks, Chris. the Appreciate question.

the we’re we specifically on and work in not given as out that from of figure demand home. to trying still we’re subscriber happening said sure terms schools what’s think I

commercial So encouraged. on we’re I can tell the side, you

to place back come and some taking as there see starting some well. demand businesses We’re

to we’re else there as John, So you through anything feel way continuing well. it to that? our to is add wanted

think I right, Teresa. that’s

bit things looking are So reasonably and it’s good. of from see, where a we right but sit little now wait

we thing I guess I is add one services the our really want. just believe we’re and providing that, customers would that other

just been the are the we provided budgets impacted services all COVID. and think great the of services kinds part not and Our successful year, customers, own perhaps really with very customers We the of have economic I the because and and competitive high-speeds value that’s of crunch. their as want have reason so being

If back big reaction. January, to we’re still you as see and pleased that started Thanks. recall we year the well consumer in

strategy. you if thank Great, I for one fit can that. video in on And just the maybe

approach you in range the of do products? than own less out focusing market release Do to have the OpEx more you reselling CapEx envision declining more still it’s about and you video. from of TV your and taking also offer You OTT believe overtime overtime light a expect the of talks or important on products services set margin

to and or Yes, sharing that I in the the [indiscernible] think you increase numbers great see it’s could we new transition and percentage clearly, question customers well definitely in direction. care streaming, also broadband them a we a were about we that’s absolutely data that of have With either with so in transitioning that taking video as only and broadband And you, first. the said, broadband with only. are prioritizing we going of their customers base as we’re high-speed first

most heard that have XX% be We from industry find research of service, transition are true least to and we that probably see we at subscribed happening. out streaming so there customers to that one

offers service. customers. which streaming that WOW! high-speed our from our option benefits Secondly, data our feel existing product fine about curated to one the video the with the and great is then It disconnecting And we customers want us. or tv+ service OTT a from moving to services. video customers those We of see for third still the

score customers and better network that which our and an customer it IP our QAM the even [indiscernible] off video efficiency of seeing NPS traditional has network stats network higher or moves than serve. gives absolutely it us We’re onto

So it’s positive and a us. a customers the win-win, positive it’s for a also for

our video to supportive Chris? So answer broadband that the strategy. your is and of that strategy is picture bigger Does question, our really be

color. for does. the Thank so all it you much Yes,

question James. of from next our Raymond take we’ll Instructions] [Operator Frank Louthan

How in quarter? the continue still markets? that I a bit the want in Edge-Outs was the years how getting are newer little pace than bit it was thoughts is on in that go strategy. a and through slower little the What receptivity those quarter What second to past. about did talk QX is The those the in accelerated? momentum

Frank. for the thanks Yes, question,

new when First of we we year, given we a with Edge-Outs bit of less started homes in all, probably I said with passed and year little the this pandemic. to do certainly construction with think were challenges the going terms

spend homes this we new much want look passed. really on We how at continue to to year

continuing in we XXXX well the said, grow we’re With focus the to as to continuing vintages also that XXXX, on are launched those. we so as

field to to help, things due that course of demands We we all new that kind and people didn’t areas see folks are usually all our appropriate I of in do. field pursue that key growth now the in But did of have and with precautions the somehow challenges markets. still is of that our those this in we’ll from last and Edge-Outs to in pandemic, generating we We the vintages sales is and continue One market the PPE. those pull having quarter the still have we growing so Does Frank? opportunity back tremendous people sales back we that. field in think the the of with

great. that’s No,

so, other how assuming year expect you if shutdown And you sale [ph] to set field the that? and trend and have rest the the full of for no like things would that there’s back

to want you on chime [indiscernible]? do John, in

the six first grew half for I to to months, earlier that to the that into that to knock the as in things dig year one really point. kind It being Frank to of in four me able just of the the quickly was started months. the of point was even of want in out on penetrations that the not amazing company last light I doors

So of I by impressed was actually kind that.

we’re said, think I spend more to focus now build to penetration. that keep out less going Teresa as CapEx on and

to these the my So now end go that, the see of we’ll year. penetration numbers is expectation up from

it anything is like the else and you other they been new to this that gravitate to shift folks marketing will strategy. anywhere kind have start something you or do so they from good shift forms and typical of of in been particular I to things new consumers something the is it’s or nature that did? a or is change couldn’t, mentality that areas in But And of just think bought marketing? have there many do other is or there go learned what they door you’re Was understand pretty any trying. hangers how it had that’s you they and that the those

say, our would the are I sharpening at we marketing competition. looking with pencil and always continually

with tactics have with coming service. that What attractive areas we’re having that go are in we have of on maybe especially and service value Whole-Home that. a rejuvenation a and our strategy. have into and customers of Edge-Outs footprint And reliable very continued of when Shannon customers as new WiFi like and great I that’s organic Those have certainly we and excited board, our things the high-speed very variety choices So is, like Campain area didn’t we offer past. then three great said, we in where we in many

able being think really focus that continue So to to I Edge-Outs grow we’ll our on penetration.

and look at before variable. is stated We’ve is also that of We calls on metrics. penetration variety a previous one this

We of absolutely Edge-Outs all also the we look cost had expected of out returns the with and builds. on and at build that on we the our IRR are track still the

right, much. All very Thank great. you

Macquarie. comes of next Tim our question well from And Nollen

toward think HSD be bundle that earnings your exactly my being will I’d the then back away also come to terms in toward. Can you back be again. getting growth my I for linear we company from pushing packages? are high existing if How and you’re of percentage looks OTT like subscribers onto run guess appreciate to now. right of you as progress? out to pushing TV the will all the do only look else a is, customers the [indiscernible] actively strategy I rate flat your on how equal? play EBITDA year-over-year. TV coming earnings numbers a only of HSD And side question around such color It things

want that. you to John, speak to

already was do Now to it. -- going

the operate the product The to it and TV is the for that But data So is of I essentially part than think couple higher things data you to for for story. But the or cost even know substantially TV growth matter. the expensive high-speed margins business significantly that’s a more it in all gross operate phone this the anyway. product. high-speed and are only than

at strategy. pivot is that now point we’re broadband-centric the So that

So along as next you several track the us for with quarters.

you adds where XX% with If data the new high-speed keep are coming only. of months up

past us to We’re I can start going happen, year, negatively looking a can as else. profitability. what I’m I to that this and that’s past that did But bit COVID’s so the to if we’ll see think and we it unfortunate, see at turnaround everybody sustain it see we so hit that, see

that. add and I Yes John. just completely agree to with

We of implemented things X video have that Tim with July that programming had the increases a and throughout course that associated starting and rate also, is year. we’ve increase we’ve

significant a increase. is that So

say, your that we’re streaming the we you video customers existing doesn’t needs. customers is what work? call them alternatives might well that Can and that we increase, converting about package traditional package As also offer on may in if we’re And the platform? a consult meet with video way video offering of off

Okay.

So is effort do just to you. you which onto instead it subscribers service another what streaming is to linear said, profitable – active more an TV convert

they either if their services, To to high-speed one streaming subscribed streaming is high-speed they’ve the or data own that our with philosophy. data Absolutely services. only Yes. of already have

will which that is tv+ network. profitable However, a IP network, we option curated and the all also video for as is we on data high-speed more efficient have those WOW! customers, our

it. Yes, got

So that’s strategy. absolute

Thanks.

Riley. Silver question of take from Zack We’ll our next B.

Wanted go quarter. to back the HSD adds in the net to

of away good was between or growth what like primarily DSL new formation driver the You that winning away from other new that the and of you you guys was share from activations shift growth activations the customers and incumbents specifically, biggest new saw, many put churn in [ph]? household for operators,

combination it’s say A a things. of those Thanks thing, Zack. I and question all good would one

have put involuntary mentioned, best those the the in did that relates the of back and on we’ve We of FCC some company’s churn Pledge. that had As we churn had customers numbers part we to plans. that we is number a history, of

launch our any did cost for not plans zero customers. competitors were than different of plans and that we some Our

We giving the XX -- the the were since on being free. ended Pledge do their as charged days charged the them and always. in current fact, others many in XX that. already didn’t with like are and industry bills are We of customers think I June

So high-speed piece. just There broadband service it, And not compelling I clearly, our combination involuntary are think offering. more there were through we’re successful who the of of churn who they speed. that smaller being to customers, FCC data used some be wanting continuing a because a pandemic Pledge, was wireless certainly us. customers impact need was with from we previous some a was previously leave do on the it broadband And think, Customers think need are both but are to services. I the now they moving have currently those lower who to to that realize DSL because

been it’s higher speed So and picking of customers reasons WiFi. combination a more existing Whole-Home and

of benefits that that. So have take like network kind advantage all been of Zack? around positioned and our Does well feel help, and we to our services

the that’s Yes, your in commentary Edge-Outs. Edge-Outs. existing has to focusing of more And rates on down a CapEx and increasing bit come quite around if The pen one the XXXX in the was helpful. just some could, I going of around focusing half first

builds you allocation about going into to do build that And should capital think paying Edge-Outs share maybe So new towards forward? or debt moderating Edge-Outs we versus then down home new read how CapEx for repurchase. we

this So John. is

sure. year for last looking year We’re than this CapEx at less

earlier at the focus now The been penetration vintage increase vintage. look we the is to right XXXX on I said to built. think XXXX what Teresa when has

systematic looking that. very way with at So we’re

at I you CapEx. think our if look

you going So that to the increasing do CPE a of quarter most was year ago actually our that would out with had find inventories. slightly us quarter, versus higher proactively it and and

might to fear of come year expect like that down a year. other But less be I I that again for said last and as components because would COVID. of all issue the CapEx than be there chain have CapEx quarter supply this Although the the

John. helpful. That’s Thanks

of Our is next from question Capital Kutgun RBC Markets. Maral

I if could. Two

you’ve five joined company. only John. know it’s the since been for I First weeks

might worth for or this the it’s fair a might say premature, have settle the as company’s it broader long-term [indiscernible] I lens. through any reevaluating guess areas balance whether to you the CapEx. So sheet as goal think into or there evaluate term Edge-Outs strategic but it shift role be better follow-up. allocation near fresh be to you more to slowly and the a [indiscernible] Are strategy. specific a the Would [indiscernible] of putting ways to and then to pivot simply. video find I the oppose be is the company

feels into the Yes, It question. specifically where great it so weeks, XX looking five the spent. been has Yes, I’m was weeks, rather of only it are but five. like efficiency dollars

As I just mean on it’s told Teresa my on does it budget, because the it. first day get you

something increasingly become everything the to we’re I hard continually company why that’s the and generate actually I a believe took me, is, that look So other and But position to flow. is, one company at a job move now look on to means taking free good me, to a everything. that at is focused two broadband-centric to One the cash areas.

that I’m everything revolving So be around things. two those at looking will

know might churn should back just be half. Can how elevated expect the we help great. QX given on the I just broadband, pledge you Understood, in variably us some briefly And about roll Thanks. in then off? think

Yes, you these know to things.

As in debt a an to quite see by and expecting arena, more honest going this bad My with the for $X.X we negativity way you. some QX is to QX going well. we in quarter that, and to COVID we’re quantify I’m we’re the expectation have bit as we had million impact about that said, from

So I’m building that into my own modeling know. just so you

you. Understand all right. Thank

the on to just Pledge. FCC And clear be

again essential current a July. back about up customers customers we’re throughout calling what these X,XXX them had would we [ph] XX, and those that so labeled June for resolved of of far third services. paying charging on, were over already As we and say still are I were services once

closely we customers working we’re clear. So We them. on always do, always listen be to and as with our payments

huge pledge numbers. just we our about think let kind of you the working to customers anyway. they’re the with with consistent know not So was But how scale,

Our is of Capital Markets. question KeyBanc next Brandon from Nispel

in which that competitive that do in This XG large is we service a Verizon you offerings market home see for Young Brandon. from you Evan announced recently understand Detroit How guys. is standpoint? had stepping for

Thanks Evan.

of XG, in or terms matter impact In we for seen else. really that Detroit haven’t any terms much in anywhere of

We continue times. focused faster execute that network at us. of on even very really our There’s to compete it ability the and for remain watch strength than perspective an from overtime XG. really favorably our wholesale we to a is and But needed opportunity such could speeds and if

all else. impact really much at or Detroit haven’t we in seen So anywhere

thank you. Great,

and [Operator Williams we Octagon. have a from Rob Instructions] question of

that Welcome taking John question. netted FCC [ph] One your plan. clarification of for are on thousand thanks for Are Pledge quarter the inclusive? they on or [ph] customers this X.X numbers subscriber and the those aboard out

the appropriate way come been subscribers number has number, down against the the put up debt folks. some in of reserves those post have bad That of They’re by quarter. X,XXX

So speak. I think in we’re we as X,XXX below

you. Okay, Thank side. speed you. And question, just got then upgrade another on the

is further? of of do you customers your the been to base the progress What percent taking of good It’s You good existing new little run in, coming has of plus. XX% throughout bit how color a XXX this upgrading? that gave there what your see room and kind customers have customer around kind going time to

months in that too. as homes, that just so to of with base big Yes have that’s a seen don’t percentages over people a happening can learning, added upgraded that they I great and or kids also few doing experiencing last base. are service the on give as our way the in tell you all us many, demand We gaming as the homes their are the existing working higher exact speeds from WiFi point. is Whole-Home But well online in many our out customers existing

And other kind actually thanks. through potentially working proactive Okay, quick from follow-up, it – one people do to if to just know appreciated. and process OTT that to as them if give I video What’s move higher do me there that’s product. of video one go of And don’t going as speeds? tiering up these about well the [ph] just kind when this and you either, through those you’re

a first that so in process linear about are a where now, as have concerned start as more [indiscernible] call think a at customers it’s interested right the we and what they’ve in like service may and than I a people see heard customers they or needs or tv+ and they’re bills our that reactively about their company services very with maybe service, Well looked WOW! the screening traditional using many new just are video.

customers we we really led WOW! want service our by are in that from getting read offer great to higher only coverage So with other throughout with home they data every we and that But them tv+. maybe one if high-speed coverage or at. their them sure Whole-Home that and that the we right markets aspect they’re of of happy launched, and so video to still that’s services where WiFi offer make and can them, to as we want are look they’re the to WOW! now, the speed, always, transition consult robust they prior

to happy And that call to Elder closing session. concludes would our be question-and-answer return comments. any for the Teresa I

much at Well WOW!. call you our of continued for WOW!. all and joining you and for Have a support Thanks thanks We for your your your thank us business this so first great day. in appreciate John afternoon. interest everyone

does today’s conclude program. This

your good everyone You may now lines have and disconnect a day.