thank aloha, you, us Mahalo, Julie. today. And you Thank for joining everyone.
We hope you are well. safe and
with been are who thoughts have COVID-XX. affected those Our by
We’re weather grateful supplies we healthcare as others many services and lines, the collectively the and front pandemic. on providing for this workers the
quarter before Today, Greg how questions. economy review and positioned. our are Hawaii, with Then, impacts we guidance results turn first for to and reopening companies our discuss COVID-XX I’ll plans start our will in your
even personal their throughout and to our Through our as homes focus. well keeps employees flowing is an hospitals, money we for risk these COVID-XX, to our customers play. employees proud been to Hawaii them economy. our bank, our our the challenging these families. electricity essential of of services provide Continuing continuing companies has keep dedication and we unprecedented I’m vital provide while health these of and the as thank core themselves essential a services with from protecting times, our utility, and we’re challenge running. the ensure provide facing businesses our especially mindful through And help roles of to essential reliable through
that previously culture In Hawaii, together public our culture land managing a us and And terms has described we’ve of to special and that we of take to a our well other coming others. each of of health impacts talk Aloha environment. in and about our the of it’s COVID-XX. served kuleana, culture in care responsibility It’s of community the
Our travelers, government’s early both to work-from-home in residential all orders XX-day in like, the curve for actions and incoming succeeded impose and mandatory of whole stay-at-home, visitors Hawaii. statewide a response quarantines have flattening community and
caseload XX had Oahu, to density like our populous As comparable where San we’ve of we reopening days total days XXX, even but deaths cities new On were the enabled our a in no Xth, us May where also of have new and of digits. Jose, start island cases had cases. most is to sadly and multiple XX encouraging have population These California, economy. single are numbers of
a While through is we difficult time, will this we this get crisis. believe
that wanted we attractive major continue crisis, remain Hawaii tourism will to Post-XXX -- continue the and importance by state here. the Hawaii’s earth. state to visitors, will on strategic that for industry In Recession, Aloha significantly tourism. of change. the will people demonstrate they a a and still also travel We that very play to will government Hawaii believe state remain was Although for role has impacted a to Hawaii’s and and local to and the welcoming the of Great have of our to post as the strongly. opportunity and safe but continue for destination. this military, a came federal, clear we orders rebrand wanted back will tourism place safe our and be quarantine, be the to safest can place travel place that It people stay-at-home not beauty the Hawaii travel, been
market housing stable and continues Great after during robust and to relatively Recession was be supply. a the resilient. proven demand also Our for It limited has characterized by
here economy and also private collaborating to for to sectors the The we and future. like our public visitors, residents our reopen responsibly both, what want look in are to and economy shape
involved Our efforts. Company’s leaders are deeply in these
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Xst. beginning to to weeks increase May coming reopen activity have residents anticipate the and were mid have will resumed, local gradually months, We our resuming and providers activity late golf service welcome with and among Parks automated We’re recovery low-contact and to economic economy such visitors. preparing reopened, later courses surgeries elective over to year-end. by car and reopen as meaningful summer dealerships and allowed significant businesses
XX% return of their Economic normal forecast and June, Organization by arrivals that to XX% XX% year-end. with take longer, Research July, Yesterday, updated believe Hawaii reaching late by they will for local economic to will their beginning And half activity recovery. return and year-end in likely levels. University Hawaii’s our economic Tourism by May of
towards doing economy. opportunity thereto, consider ensuring and sustainable future This we And choices of a investments unique and the more to reopening that move our looking the gives at we’re state it economy. responsibly, our us a make
good right environment, a our our our lands, the communities. for for about our sustainable that is economy, ensures visitors tourism and and thinking experience level We’re of
advance neutrality remain we’re mind. to state’s to to energy to carbon our portfolio rebuild and state’s committed our on we economy goals. utility, XXX% with job goals our support we green with And focused expand recovery. clean opportunities. a progress, in economy the company renewable and continue working stakeholders projects our we’re diversify opportunities identify As standard to and Hawaii’s At in bank, to partner innovation building At
through Protecting To who the those to our able, our goals we health time physical and our and policy and protect been employees the work-from-home employees, who a and employees supporting of power must companies. this community have be teams operators. linemen employees and our as for we distancing our core safety implemented instituted customers, the of increase helping for mandatory such work use for discrete are on plant job, customers
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also very-focused of bills. affordability We on customer remain
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largely customers. fuel One has our a which for item are costs, bright been pass-through spot
when they are benefits seeing prices, need it fuel some customers most. lower Our just of
kilowatt would bill For Oahu lower per example, month hour fuel XXX a than more costs May, reduce to by $XX on in March. compared
volatility But to customers term, longer its impact oil the continue customers. to for prices months. fuel next concerned few lower benefit the about we remain and of on expect We
focused we’re still rapidly as possible. moving So, on oil as off
small to a At our help Protection the under we working or bills teammates PPP to made bank, Program with shift and round-the-clock essential employees huge businesses Paycheck push other loans utilities. secure like pay
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our for different XXX state for through social many power over and conditions. delivered has years utility Our economic
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Given regulatory fully structure, decoupled relates to utility’s the the liquidity. primary financial effect
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continue processes and remotely. regulation regulators Our to workshops regulatory performance-based final minimal disruption. year-end proceeding or docket decision for on remains utility by track PBR The forward move with with
in July. is rather schedule moving than the now forward, is XXXX also Our Electric interim rate an although chase order Hawaiian for decision October,
is constructive As process audit a part implemented the in been report and of that rate PUC still management audit. That’s case, the expected a May.
an cycle. XXth, case terminating the order April published mandatory the rate On PUC triennial
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see capital do require we that would point, this inject into a to scenario bank. not the HEI At
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that company, our our our structure strength while we in is liquidity to subsidiaries event ensure holding it that needed, source and capital grade shareholder can maintaining we be investment the the dividend. to of our have At a enhanced unlikely
stability important of And the no dividend during have an XXXX, our is Great dividend less We paid today. Recession. uninterrupted including since maintaining the
that bank have in crisis, well-versed judgment bank Hawaii, was and period. teams of here and traded strong in the the and led CEO through and CFO We experience, through companies crisis have and decades a our our management. executive led Rich HEI Recession, are through of leadership XXX utility to and another Great of experience recapitalization our guide publicly a bank team a this I incident with Korean
actively engaged former utility companies this steered very through been Board their chief and Our we’ve in period financial members executives who CFOs whom crisis with the risk and bank include CEOs, as officers.
we company’s at higher essential the for our bank. those first saw services credit from Despite and quarter, the expense debt losses and at utility We provide, allowance do COVID-XX. impacts in our expect we including the beginnings strengths higher of bad our
With for debt, the first the but exception bad in were costs next few not increase the significant COVID-XX-related may quarters. of quarter
deferral a a recovery of a for As request time. at to result, later seek plans costs those filed COVID-XX-related of and the utility costs has treatment
more underway, was management us. efforts planned an utility expense. focus And particular, O&M of we area to have impacted COVID-XX, do than for than while quarter first by other expense Utility we higher The number have do. items been in a of work has O&M
I’ll discuss results, quarter guidance. now and first our Greg? Greg liquidity to our ask our