afternoon, And to thinking Scott. for our we discussing are and I you, we QX, far would in QX impacted how the the business by of what are good in about begin seeing XXXX. like rest how COVID-XX business Thank everyone. so
proud is to support of I extremely has our of our other. Vic of It of I reiterate our and crisis how efforts company in Scott like energy, enthusiasm, each responded and First all, the inspiring. and employees said. customers would truly the what to am and
business we're January here. and regard tracking coming sales with to had in Outside kick-off our out China, great our deal of to Now, trends We off-the-record. our quarter and a solid of business was QX. of a in momentum
quarter. the we know, two of last of a significant you weeks the amount as of in However, do last the business our month
a during our extraordinary we impacted engagement fall geographies, the shelter other restrictions ability place out close negatively conduct of to of and And key reported situation substantial quarter our off instituted time saw usual. and our in were directly business as the metrics. which influenced outcome across that This affecting as
our loan that has transitioning been large and been had we legacy recurring in the years. quarter, a the proceedings free Teradata retailer has from credit Here, flow, card vocal last that revenue. oriented several about primarily of and a growth, for Coming into cash company some term bankruptcy financial
opportunities with didn’t plan and reported due our the to recurring COVID-XX, in revenue. included this quarter. impacting offset incremental growth activity But they materialize, to of Our the known ARR plenty entirely uncertainties
inability revenues completed QX in compared an with and combined renewals a these resulted X XXXX. all April. decline transactions manner, in get in of sequential foreign over Several closed This to in recurring to headwind in a million timely currency
far second second of retailer we know see the seen a but not the in We quarter. from churn will through in magnitude impact no we going the material quarter churn of forward unexpected thus and bankruptcy this incremental increase the other some going incremental have proceedings in
a higher are of composition us we will revenue, use to All as moving preferred shortly. given positive it I forward. base the of CapEx customers few to expected for than At purposes. Particularly, was speak customer execute to which perpetual our which the
through that in. this the signs we the are might some trend And COVID-XX environment potentially we see year continue given
it revenue, consulting for negatively transition the impacted place. from home and As shelter to was also during and work
And some projects were suspended and or delayed.
points year-over-year mix, basis margins margin higher gross revenue. XXX increased continued a recurring to due All
markets to greater points On revenues hedge shift mix the the and were other which down recurring XXX we than developing headwinds. as over currency margins increased FX basis revaluation the margin of incremental lower impact due hand, the cloud rates sudden in of gross cannot
months. We remain next substantially and our pleased XX in margins cloud with gross expect progress to the over to cloud XX the expand
with even to be up margins continue total also expect to modest increase revenue year-over-year the perpetual We assumptions. gross in
cost R&D QX. initiatives and were related a of actions took Turning to certain expenses reprioritizing the expenses. XX% as we down in result
to slightly planning the accelerate that to spend spend cloud efforts. likely reallocate And are is up just be We for our flat to R&D year.
SG&A The success can model are expense partners our given to as during investments expense amortization to as increase making well attributed we transition in XXXX. and in commissions subscription a be of customer
For we be mid-single SG&A low digit. year, expect up the to to
be Taken digit. up together, OpEx low-single we expect to
have we plans in of place what modify in if However, our trends this a to pipeline. number versus contingency weaken we demand see
Turning the resulting missing XX forecast in cash quarter collection to cash million. clearly a cash flow, delays our we in free significantly and COVID-XX experienced by from collection late over
flow in negatively free impacted quarter. And cash that the
and some pandemic customers to we have However, largely quarter through vertical we end, support request we our accommodated extended experienced from requests payment those for have that trying April. have customers in substantially in these times. terms in to experienced collected these Subsequent payments
balance sheet. the to Turning
addition the billings XX in due an This, impact closing impact and revenue nearly to delays on collections in companies to see And in as getting from a work addition enable late had impact revenue March. CapEx, DSO, customers on deals approved did negative transition differed to invoicing. the home cash deferred we In to to million. on POs of
having on base difficult not as is Our the in largest customer new last for our attract consists is it the at the on years growth of not existing world. companies And most year has enterprise and SMB in They customer the logos customers environment to which current are base stable customers. few prospects of our the best. been predicated transformation, our for
investors with but our the to We base. by vertical revenue and help don’t understand we provide normally business times, extraordinary breakout given the transparency dynamics customer want additional to
have transportation retail, sectors certain We verticals. travelling hospitality large customers and of in
COVID-XX. particularly Which have hit bit hard been
of XXXX these However, revenue. than XX% less customers our represented
and On healthcare up the make remained government, of XX% customers our have other solid. hand, and verticals financial revenue services, over these
provide our although business seen remains impact, to overall or minor our robust in to customers. Our our support we ability been has have not and supply product chain impaired deliver
of and not In to upcoming our quarters deliver ability addition, customers. expect disruption plans to see we place and a in do number significant have to for contingency our
on. roughly currently Our financial we excess position XXX a plan to our within remains It's significant million covenants in debt very million strong. and don’t cash, which XXX room revolver draw
our we support have to plenty of addition, access In to to continue programs. credit capitalized lease
it's notice. QX We believe our $XX.XX share further do X.X approximately shares an back we until to However, buyback or suspend bought XX million of wise at program in million. average price
expected approximately no weighted result, full-year a million assuming is As average share shares, repurchases. XXX share our count additional
to take activity activity to have a this the Through the remainder get level virtually the the for of with high we of deals April, of QX. difficult albeit rates very and engagement expected our longer a year. turning predict outlook make seen of our or for and conditions level proposals high we to deal and Now, current customers closed done. to Obviously,
this incremental time. provide confidence of in the during our business model resilience unprecedented it But
also moved our at remote on of project to majority latest been project seen and deliver have able the We to consulting the have plan.
quickly impressed organization been how able pivot environment their proud was our agreement. have ability remote consulting to to are We to deliver our work existing on by of and our
through consulting getting have will projects year. focus we to revenues or consulting impact while expect see delayed significantly cancelled and this on our customers However, the expected new And being seen to continue our pandemic. for
our We we despite disruptions pipeline have come the only have seen it down our scrubbed and to business, modestly.
guidance, so original our supportive remains less of pushes. ARR with it And growth
uncertainty annual it's macro guidance. previously the our to believe in second the given wise However, announced we half, withdraw
the on year reassess progresses. will keep you this call and updated our as QX We
of that was the flow see timing will the on confident free remain solid the we still full-year such year. of versus year shape for cash prior the magnitude the growth, revenue bottom the we But and growth ARR improved recovery. prior We which ultimately recurring than will believe the and greater depend
the time day a cash the And up recurring collections a year. remaining in calendar day make or recurring cash the makes deal free by left flow ARR unpredictable longer can we making the a Remember, close, growth about more current by if in expected deal growth revenue recognition ARR takes environment. that revenue significant to growth than in a in over significant closing but
the have We last like. on plans long interruptions what half contingency depending several how second the looks environment pandemic in place and spending
customers and entertainment, efforts Right now, while to employee. our contract protecting to travel virtual deepening like our variable events our customer and and supporting expenses Teradata focus our drift our both jobs moving universe is on in with continuing relationships marketing other areas and in that's and the cutting partner cloud, honing got events
believe are press going a incumbency big during to advantage as that while an We advantage uncertain customers. time and our supporting we
is on and to non-GAAP guiding between and EPS QX are per earnings share. XXX non-GAAP to expected Recurring and be million recurring revenue We $X.XX. to revenue XXX between $X.XX million
limited We being of end deliver outlook on This at the believe last months the outlook in in recurring low overall can of revenue this few make we macro. appropriately our all pipeline, new we given the not our business guidance sure are and conservative our is and the indicative wanted I current quarter. to of
year. effective full-year the XX%, a to quarterly rate could is effective tax somewhat approximately A be rate anticipated quarter-to-quarter be variable however non-GAAP on basis tax this
free in saw the this increase. tax quarter you As earnings future benefit which quarters will with unanticipated as our reverse cash out
EPS a weighted XXX non-GAAP tax share rate assumes QX approximately million. and of XX% a average Our count of
on additional business earnings the a on segments we have provides an discussion IR posted website. As reminder, document key that details
that, open questions. up it with to let's And