morning. Good LT. Thanks,
increased our with XX. Postpaid higher customer switching by Slide review year-over-year, to gross X,XXX activity. handset combination additions due promotional results on in activity start strong largely with of Let's a
year-over-year, against was the hotspot this experienced course, the pandemic. year industry-wide to device gross prior XX,XXX Of driven to additions handsets.
We backdrop on due when by connected saw increasing an of promotional sales demand lower aggressiveness compared decline we
shown continues year-over-year also XXXX. was slightly postpaid rate at the and churn at the to postpaid switching from the to continues by up fourth was the higher a handset industry-wide higher Slide pandemic X.XX% to in of quarter the run This Postpaid for voluntary in -- government periods increased connected to a aggressive due driven year devices, activity handsets ago certain activated XX. customers disconnecting were peak ago. year-over-year higher increased result quarter.
Total run as X.XX% XXXX, churn, was churn, turn higher during let's and which the Involuntary combining year Next, churn than and connected that X.XX%, handset on churn churn competition. of and business a of devices primarily
Prepaid XX. X,XXX by by to XX,XXX our overall prior continued prepaid year-end. offerings We saw the base year. saw to a to driven and increase improve of to additions to Slide throughout increase an to enhancements gross the compared Moving prepaid compared year, year-over-year prepaid prior
Now let's Total volume higher X% turn million, lower discuss for XX. which a data to $XXX will were moment.
Inbound billion, essentially increased primarily service decreasing in by quarter on average a fourth roaming Slide to due results year-over-year user, the and revenues year-over-year. operating financial Retail was due revenues XX% per revenue flat $X.XXX the rates. to I million, $XX revenue to
Other factors the year-over-year. of and service T-Mobile decrease merger the Sprint $XX traffic continuing to revenues were data the of Sprint of up migration contributing to and volume is roaming million, this T-Mobile's One X% network.
in sales part activity. revenues year-over-year, result decreased as equipment an promotional by in of Finally, a X% large increase
continue industry. of the remain increases fourth costs in promotional quarter on revenue equipment during sales of the portion aggressive competitive to reduces and loss resulting the XXXX engage activity A to We promotional equipment. with
XXXX pandemic, promotional impacts activity XXXX. was of in activity and mitigated loss to of In addition, relative lower switching equipment aggressive quarter specifically by fourth less on the the
$XX change compared equipment on This year. these by year-over-year. of operating combined As loss profitability the reduction prior as a a increased result the in offset equipment other of slightly million costs however was loss factors, impact to increased on in
aggressive retention We XXXX and our environment, impact. guidance XXXX for including persist corresponding promotional expect throughout financial reflects the the offers to
user revenue comments year-over-year. average revenue a basis, postpaid shown account few per X% Now an Slide costs. Average $XX.XX the product revenue revenue were per increases or a driven The On average increase for XX. in per -- about an increase and favorable up in quarter, more device These were was on offset year-over-year. promotional fourth plan also X% revenues. increases protection by primarily offering by mix and grew connection partially
can tower revenues we XX, steady Slide As see tower on seen Fourth rental revenues. have you by growth in quarter rental X%. increased
positive in tower from and We continue these strategic are seeing applications, we'll focus momentum assets. colocation growing on to revenues
want things comment operating Moving refer and simple, keep this to and adjusted I to operating as on amortization, income. to Slide losses. depreciation, income measure and To before accretion XX. adjusted gains I'll
in slide, shown $XXX X% As adjusted increase operating the of an was income million, year-over-year.
$X.XXX increase our with Selling, decreases were maintenance.
Cost the along decreased year-over-year.
Total sold average were essentially to in legal lower cash by largely X% commented I interest and data and units lower flat. from cell administrative resulting expenses the expense $XXX investments driven EBITDA, increase of Total usage system earnings higher equipment billion, expenses.
Adjusted expense voice total an with by revenues of decrease dividend increased X% of lower million, year-over-year. smartphone of sales. equity by rates due earlier, roaming higher driven a site unit As operations combined general income million, and a sold in X% was an operating mix primarily $XXX incorporates X%, from method and which driven expenses X%, lower advertising decreased per sold and cost
expenses. our were per we revenues higher This Now financial the revenue revenues service by Slide a cash increase X% to an decrease offset service rental and increase decrease were cost were retail where of in a increase roaming an general, partially of sales. selling, primarily by $X.X to to average in an and administrative contributing results. XX, miscellaneous in year-over-year. revenues. equipment let's offset billion, $X.X were by sold, tower other increases to increase was was expenses an billion, the user due driven revenues.
Total equipment operating turn revenues and These Also partially increase show in X%. Total due increase This in full-year higher a
loss income environment of EBITDA, million competitive primarily X%. of cost sold, is expenses both $XXX the on and throughout an that decreased XXXX. increased which equipment adjusted $XX to cash million, from highly operating declined to in increase Adjusted result and X% equipment, promotional we $XX the due experienced Excluding which million
year cover assumes XXXX. experienced XXXX. Next, throughout I guidance want the Again, persist we promotional in aggressive our to guidance XXXX the full our will that environment for
We reflects in to billion of elevated billion cash $XXX high million and service revenue, including roaming promotional of growth single-digit $XXX the XG in other in service costs, guidance areas to growth given expenses equipment decline $X.X adjusted $X.XXX approximately in in retail continue environment $X.X estimates million of revenues, ranges anticipated of This for continued margin operating to invest million loss income aggressive billion and in EBITDA. the on promotional to expect $XXX levels adjusted and low our continued growth revenue, business. modest as our we
capital is the of million estimate to $XXX the For expenditures million. range $XXX in
multi-year XG remains modernization Our on program track. network
also we XXX targeted in XXX. continue auctions will the and deploy and making mid-band begin investments acquired spectrum XXXX wave buildout in We to millimeter our
capital expenditures now Jim? the of turn call breakdown will a provided also Butman. by category.
I major to have We Jim over