Allowance for Credit Losses | Allowance for Credit Losses Our provision for credit losses represents the periodic expense of maintaining an allowance sufficient to absorb lifetime expected credit losses in the held for investment loan portfolios. The evaluation of the allowance for credit losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe the allowance for credit losses is appropriate to cover lifetime losses expected to be incurred in the loan portfolios. See Notes to Consolidated Financial Statements, Note 2, “Significant Accounting Policies — Allowance for Credit Losses - 2021 and 2020 — Allowance for Private Education Loan Losses - 2021 and 2020, — Allowance for FFELP Loan Losses - 2021 and 2020, and — Allowance for Credit Card Loans - 2021 and 2020” in our 2021 Form 10-K for a more detailed discussion. Allowance for Credit Losses Metrics Three Months Ended September 30, 2022 FFELP Private Education Credit Cards Total Allowance for Credit Losses Beginning balance $ 3,929 $ 1,074,744 $ 2,393 $ 1,081,066 Transfer from unfunded commitment liability (1) — 168,377 — 168,377 Provisions: Provision for current period 29 95,482 2,039 97,550 Loan sale reduction to provision — (50,226) — (50,226) Loans transferred to held-for-sale — — (2,372) (2,372) Total provisions (2) 29 45,256 (333) 44,952 Net charge-offs: Charge-offs (147) (109,350) (2,062) (111,559) Recoveries — 11,400 2 11,402 Net charge-offs (147) (97,950) (2,060) (100,157) Ending Balance $ 3,811 $ 1,190,427 $ — $ 1,194,238 Allowance: Ending balance: individually evaluated for impairment $ — $ — $ — $ — Ending balance: collectively evaluated for impairment $ 3,811 $ 1,190,427 $ — $ 1,194,238 Loans: Ending balance: individually evaluated for impairment $ — $ — $ — $ — Ending balance: collectively evaluated for impairment $ 643,614 $ 20,104,463 $ — $ 20,748,077 Net charge-offs as a percentage of average loans in repayment (annualized) (3) 0.11 % 2.67 % — % Allowance as a percentage of the ending total loan balance 0.59 % 5.92 % — % Allowance as a percentage of the ending loans in repayment (3) 0.78 % 8.18 % — % Allowance coverage of net charge-offs (annualized) 6.48 3.04 — Ending total loans, gross $ 643,614 $ 20,104,463 $ — Average loans in repayment (3) $ 518,226 $ 14,674,437 $ — Ending loans in repayment (3) $ 489,920 $ 14,546,556 $ — (1) See Note 6, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Three Months Ended September 30, 2022 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ 45,256 Provisions for unfunded loan commitments 162,646 Total Private Education Loan provisions for credit losses 207,902 Other impacts to the provisions for credit losses: FFELP Loans 29 Credit Cards (333) Total (304) Provisions for credit losses reported in consolidated statements of income $ 207,598 (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance). Three Months Ended September 30, 2021 FFELP Private Credit Cards Total Allowance for Credit Losses Beginning balance $ 4,262 $ 1,154,540 $ 1,442 $ 1,160,244 Transfer from unfunded commitment liability (1) — 110,613 — 110,613 Provisions: Provision for current period 50 (6,995) 415 (6,530) Loan sale reduction to provision — — — — Total provisions (2) 50 (6,995) 415 (6,530) Net charge-offs: Charge-offs (106) (56,000) (119) (56,225) Recoveries — 7,302 3 7,305 Net charge-offs (106) (48,698) (116) (48,920) Ending Balance $ 4,206 $ 1,209,460 $ 1,741 $ 1,215,407 Allowance: Ending balance: individually evaluated for impairment $ — $ 69,626 $ — $ 69,626 Ending balance: collectively evaluated for impairment $ 4,206 $ 1,139,834 $ 1,741 $ 1,145,781 Loans: Ending balance: individually evaluated for impairment $ — $ 1,148,282 $ — $ 1,148,282 Ending balance: collectively evaluated for impairment $ 705,691 $ 20,554,555 $ 17,766 $ 21,278,012 Net charge-offs as a percentage of average loans in repayment (annualized) (3) 0.08 % 1.29 % 3.07 % Allowance as a percentage of the ending total loan balance 0.60 % 5.57 % 9.80 % Allowance as a percentage of the ending loans in repayment (3) 0.79 % 7.81 % 9.80 % Allowance coverage of net charge-offs (annualized) 9.92 6.21 3.75 Ending total loans, gross $ 705,691 $ 21,702,837 $ 17,766 Average loans in repayment (3) $ 540,018 $ 15,108,802 $ 15,098 Ending loans in repayment (3) $ 530,476 $ 15,490,132 $ 17,766 (1) See Note 6, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Three Months Ended September 30, 2021 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ (6,995) Provisions for unfunded loan commitments 144,972 Total Private Education Loan provisions for credit losses 137,977 Other impacts to the provisions for credit losses: FFELP Loans 50 Credit Cards 415 Total 465 Provisions for credit losses reported in consolidated statements of income $ 138,442 (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance). Nine Months Ended September 30, 2022 FFELP Private Education Credit Cards Total Allowance for Credit Losses Beginning balance $ 4,077 $ 1,158,977 $ 2,281 $ 1,165,335 Transfer from unfunded commitment liability (1) — 303,591 — 303,591 Provisions: Provision for current period 110 168,473 2,635 171,218 Loan sale reduction to provision — (171,325) — (171,325) Loans transferred to held-for-sale — — (2,372) (2,372) Total provisions (2) 110 (2,852) 263 (2,479) Net charge-offs: Charge-offs (376) (299,699) (2,549) (302,624) Recoveries — 30,410 5 30,415 Net charge-offs (376) (269,289) (2,544) (272,209) Ending Balance $ 3,811 $ 1,190,427 $ — $ 1,194,238 Allowance: Ending balance: individually evaluated for impairment $ — $ — $ — $ — Ending balance: collectively evaluated for impairment $ 3,811 $ 1,190,427 $ — $ 1,194,238 Loans: Ending balance: individually evaluated for impairment $ — $ — $ — $ — Ending balance: collectively evaluated for impairment $ 643,614 $ 20,104,463 $ — $ 20,748,077 Net charge-offs as a percentage of average loans in repayment (annualized) (3) 0.09 % 2.37 % — % Allowance as a percentage of the ending total loan balance 0.59 % 5.92 % — % Allowance as a percentage of the ending loans in repayment (4) 0.78 % 8.18 % — % Allowance coverage of net charge-offs (annualized) 7.60 3.32 — Ending total loans, gross $ 643,614 $ 20,104,463 $ — Average loans in repayment (3) $ 532,275 $ 15,173,465 $ — Ending loans in repayment (3) $ 489,920 $ 14,546,556 $ — (1) See Note 6, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Nine Months Ended September 30, 2022 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ (2,852) Provisions for unfunded loan commitments 338,672 Total Private Education Loan provisions for credit losses 335,820 Other impacts to the provisions for credit losses: FFELP Loans 110 Credit Cards 263 Total 373 Provisions for credit losses reported in consolidated statements of income $ 336,193 (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance). Nine Months Ended September 30, 2021 FFELP Private Education Credit Cards Total Allowance for Credit Losses Beginning balance $ 4,378 $ 1,355,844 $ 1,501 $ 1,361,723 Transfer from unfunded commitment liability (1) — 262,049 — 262,049 Provisions: Provision for current period 77 (260,923) 511 (260,335) Loan sale reduction to provision — (10,335) — (10,335) Loans transferred from held-for-sale — 1,887 — 1,887 Total provisions (2) 77 (269,371) 511 (268,783) Net charge-offs: Charge-offs (249) (161,039) (281) (161,569) Recoveries — 21,977 10 21,987 Net charge-offs (249) (139,062) (271) (139,582) Ending Balance $ 4,206 $ 1,209,460 $ 1,741 $ 1,215,407 Allowance: Ending balance: individually evaluated for impairment $ — $ 69,626 $ — $ 69,626 Ending balance: collectively evaluated for impairment $ 4,206 $ 1,139,834 $ 1,741 $ 1,145,781 Loans: Ending balance: individually evaluated for impairment $ — $ 1,148,282 $ — $ 1,148,282 Ending balance: collectively evaluated for impairment $ 705,691 $ 20,554,555 $ 17,766 $ 21,278,012 Net charge-offs as a percentage of average loans in repayment (annualized) (3) 0.06 % 1.25 % 2.75 % Allowance as a percentage of the ending total loan balance 0.60 % 5.57 % 9.80 % Allowance as a percentage of the ending loans in repayment (3) 0.79 % 7.81 % 9.80 % Allowance coverage of net charge-offs (annualized) 12.67 6.52 4.82 Ending total loans, gross $ 705,691 $ 21,702,837 $ 17,766 Average loans in repayment (3) $ 547,394 $ 14,877,937 $ 13,136 Ending loans in repayment (3) $ 530,476 $ 15,490,132 $ 17,766 (1) See Note 6, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively. (2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses. Consolidated Statements of Income Nine Months Ended September 30, 2021 (dollars in thousands) Private Education Loan provisions for credit losses: Provisions for loan losses $ (269,371) Provisions for unfunded loan commitments 251,135 Total Private Education Loan provisions for credit losses (18,236) Other impacts to the provisions for credit losses: FFELP Loans 77 Credit Cards 511 Total 588 Provisions for credit losses reported in consolidated statements of income $ (17,648) (3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance). Allowance for Credit Losses - Forecast Assumptions In determining the adequacy of the allowance for credit losses, we include forecasts of, among other macroeconomic inputs, college graduate unemployment and the Consumer Price Index in our loss forecasting models. We obtain forecasts for all macroeconomic inputs from Moody’s Analytics. Moody’s Analytics provides a range of forecasts for each of these inputs with various likelihoods of occurring. We determine which forecasts we will include in our estimation of the allowance for credit losses and the associated weightings for each of these inputs. At September 30, 2021, December 31, 2021, and September 30, 2022, we used the Base (50th percentile likelihood of occurring)/S1 (stronger near-term growth scenario with 10 percent likelihood of occurring)/S3 (downside scenario with 10 percent likelihood of occurring) scenarios and weighted them 40 percent, 30 percent, and 30 percent, respectively. Management reviews both the scenarios and their respective weightings each quarter in determining the allowance for credit losses. Provisions for credit losses in the nine months ended September 30, 2022 increased by $354 million compared with the year-ago period. During the nine months ended September 30, 2022, the provision for credit losses was primarily affected by new loan commitments made during the period, slower than expected prepayment rates, and additional management overlays, which were partially offset by a negative provision recorded related to $3.29 billion in Private Education Loans sold in 2022. During the first nine months of 2021, the provision for credit losses was primarily affected by improvements in the economic forecasts and faster prepayment speeds. In addition, during the first quarter of 2021, we increased our estimates of future prepayment speeds during both the two-year reasonable and supportable period as well as the remaining term of the underlying loans. These faster estimated prepayment speeds during the two-year reasonable and supportable period reflected the significant improvement in economic forecasts as well as the implementation of an updated prepayment speed model in the first quarter of 2021. We experienced higher prepayments during the COVID-19 pandemic, when unemployment rates were elevated, than we would have expected based upon our experience during past financial crises. As part of concluding on the adequacy of the allowance for credit losses, we review key allowance and loan metrics. The most significant of these metrics considered are the allowance coverage of net charge-offs ratio; the allowance as a percentage of ending total loans and of ending loans in repayment; and delinquency and forbearance percentages. Charge-offs increased in both the three and nine months ended September 30, 2022 compared to the respective year-ago periods because of the credit administration practices changes we implemented in 2021 that imposed additional requirements for those borrowers requesting forbearance. Also contributing to the increase were elevated losses on loans whose borrowers took a “gap year” during the pandemic and entered full principal and interest repayment status starting in late 2021, and the overall strain on our collections team arising from increased collections activity and staffing shortages driven by tight labor markets. The increased charge-offs caused the allowance coverage of net charge-offs (annualized) ratio to decline for the three and nine months ended September 30, 2022 compared with the respective year-ago periods. Loan Modifications to Borrowers Experiencing Financial Difficulty The allowance for credit losses incorporates an estimate of lifetime expected credit losses and is recorded on each asset upon asset origination or acquisition. The starting point for the estimate of the allowance for credit losses is historical information, which includes losses from modifications of receivables whose borrowers are experiencing financial difficulty. We use a discounted cash flow model to determine the allowance for credit losses. An assessment of whether a borrower is experiencing financial difficulty is made on the date of a modification. The effect of most modifications of loans made to borrowers who are experiencing financial difficulty is already included in the allowance for credit losses because of the measurement methodologies used to estimate the allowance. The forecast of expected future cash flows is updated as the loan modifications occur. We adjust the terms of loans for certain borrowers when we believe such changes will help our customers manage their student loan obligations and achieve better student outcomes, and increase the collectability of the loans. These changes generally take the form of a temporary forbearance of payments, a temporary interest rate reduction, a temporary interest rate reduction with a permanent extension of the loan term, and/or a short-term extended repayment alternative. When we give a borrower facing financial difficulty an interest rate reduction, we temporarily reduce the contractual interest rate on a loan (currently to 4.0 percent) for a two-year period and, in the vast majority of cases, permanently extend the final maturity date of the loan. The combination of these two loan term changes helps reduce the monthly payment due from the borrower and increases the likelihood the borrower will remain current during the interest rate modification period as well as when the loan returns to its original contractual interest rate. Within the Private Education Loan portfolio, we deem loans greater than 90 days past due as nonperforming. FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest by the federal government in the event of default and, therefore, we do not deem FFELP Loans as nonperforming from a credit risk perspective at any point in their life cycle prior to claim payment and continue to accrue interest on those loans through the date of claim. For additional information, see Notes to Consolidated Financial Statements, Note 2, “Significant Accounting Policies —Allowance for Credit Losses - 2021 and 2020,” and Note 7, “Allowance for Credit Losses” in our 2021 Form 10-K. Under our current forbearance practices, temporary forbearance of payments is generally granted in one The limitations on granting of forbearances described above apply to hardship forbearances. We offer other administrative forbearances (e.g., death and disability, bankruptcy, military service, disaster forbearance, and in school assistance) that are either required by law (such as by the Servicemembers Civil Relief Act) or are considered separate from our active loss mitigation programs and therefore are not considered to be loan modifications requiring disclosure under ASU No. 2022-02. In addition, we may offer on a limited basis term extensions or rate reductions or a combination of both to borrowers to reduce consolidation activities. For purposes of this disclosure, we do not consider them modifications of loans to borrowers experiencing financial difficulty and they therefore are not included in the tables below. The following table shows the amortized cost basis at the end of the reporting period of the loans to borrowers experiencing financial difficulty that were modified during the period from January 1, 2022 (the effective date of our adoption of ASU No. 2022-02) through the end of the reporting period, disaggregated by class of financing receivable and type of modification. When we approve a Private Education Loan at the beginning of an academic year, we do not always disburse the full amount of the loan at the time of approval, but instead have a commitment to fund a portion of the loan at a later date (usually at the start of the second semester or subsequent trimesters). We consider borrowers to be in financial difficulty after they have exited school and have difficulty making their scheduled principal and interest payments. Loan Modifications Made to Borrowers Experiencing Financial Difficulty Three Months Ended September 30, 2022 Interest Rate Reduction Combination - Interest Rate Reduction and Term Extension Loan Type: Amortized Cost Basis % of Total Class of Financing Receivable Amortized Cost Basis % of Total Class of Financing Receivable Private Education Loans $ 9,750 0.05 % $ 79,765 0.40 % Total $ 9,750 0.05 % $ 79,765 0.40 % Loan Modifications Made to Borrowers Experiencing Financial Difficulty Nine Months Ended September 30, 2022 Interest Rate Reduction Combination - Interest Rate Reduction and Term Extension Loan Type: Amortized Cost Basis % of Total Class of Financing Receivable Amortized Cost Basis % of Total Class of Financing Receivable Private Education Loans $ 25,065 0.12 % $ 237,588 1.18 % Total $ 25,065 0.12 % $ 237,588 1.18 % The following tables describes the financial effect of the modifications made to loans whose borrowers are experiencing financial difficulty: Three Months Ended September 30, 2022 Interest Rate Reduction Combination - Interest Rate Loan Type Financial Effect Loan Type Financial Effect Private Education Loans Reduced average contractual rate from 11.31% to 4.00% Private Education Loans Added a weighted average 10.24 years to the life of loans Reduced average contractual rate from 10.87% to 4.00% Nine Months Ended September 30, 2022 Interest Rate Reduction Combination - Interest Rate Loan Type Financial Effect Loan Type Financial Effect Private Education Loans Reduced average contractual rate from 10.76% to 4.00% Private Education Loans Added a weighted average 10.38 years to the life of loans Reduced average contractual rate from 10.17% to 4.00% When a Private Education Loan reaches 120 days delinquent, the loan is charged off. Therefore, the amortized cost basis of the loan is reduced by the uncollectible amount and the allowance for credit losses is adjusted by the same amount. See Notes to Consolidated Financial Statements, Note 2, “Significant Accounting Policies — Allowance for Credit Losses - 2021 and 2020 — Allowance for Private Education Loan Losses - 2021 and 2020, — Allowance for FFELP Loan Losses - 2021 and 2020, and — Allowance for Credit Card Loans - 2021 and 2020” in our 2021 Form 10-K for a more detailed discussion. The following table provides the amount of financing receivables whose borrowers were experiencing financial difficulty and had a payment default and were modified during the period from January 1, 2022 (the effective date of our adoption of ASU No. 2022-02) through the end of the reporting period. We define payment default as 60 days past due for purposes of this disclosure. Three Months Ended Nine Months Ended (Dollars in thousands) Modified Loans (1)(2) Payment Default Modified Loans (1)(2) Payment Default Loan Type: Private Education Loans $ 9,467 $ 9,289 $ 12,660 $ 12,463 Total $ 9,467 $ 9,289 $ 12,660 $ 12,463 (1) Represents amortized cost basis of loans that have been modified. (2) For the three months ended September 30, 2022, the modified loans include $8.5 million of interest rate reduction and term extension loan modifications and $1.0 million of interest rate reduction only loan modifications. For the nine months ended September 30, 2022, the modified loans include $11.4 million of interest rate reduction and term extension loan modifications and $1.2 million of interest rate reduction only loan modifications. We closely monitor performance of the loans to borrowers experiencing financial difficulty that are modified to understand the effectiveness of the modification efforts. The following table depicts the performance of loans that have been modified during the period from January 1, 2022 (the effective date of our adoption of ASU No. 2022-02) through the end of the reporting period. Payment Status (Amortized Cost Basis) At September 30, 2022 Deferment (1) Current (2)(3) 30-59 Days Past Due (2)(3) 60-89 Days Past Due (2)(3) 90 Days or Greater Past Due (2)(3) Loan Type: Private Education Loans $ 5,575 $ 236,477 $ 10,335 $ 5,835 $ 4,431 Total $ 5,575 $ 236,477 $ 10,335 $ 5,835 $ 4,431 (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make full principal and interest payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). (2) Loans in repayment include loans on which borrowers are making full principal and interest payments after any applicable grace period (but, for purposes of the table, do not include those loans while they are in forbearance). (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Loans Held for Investment - Key Credit Quality Indicators FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest in the event of default; therefore, there are no key credit quality indicators associated with FFELP Loans. For Private Education Loans, the key credit quality indicators are FICO scores, the existence of a cosigner, the loan status, and loan seasoning. The FICO scores are assessed at original approval and periodically refreshed/updated through the loan’s term. The following tables highlight the gross principal balance of our Private Education Loan portfolio (held for investment), by year of origination, stratified by key credit quality indicators. As of September 30, 2022 Private Education Loans Held for Investment - Credit Quality Indicators Year of Origination 2022 (1) 2021 (1) 2020 (1) 2019 (1) 2018 (1) 2017 and Prior (1) Total (1) % of Balance Cosigners: With cosigner $ 3,047,398 $ 3,994,466 $ 2,273,147 $ 1,903,962 $ 1,443,011 $ 4,871,685 $ 17,533,669 87 % Without cosigner 491,319 618,831 392,461 333,419 224,139 510,625 2,570,794 13 Total $ 3,538,717 $ 4,613,297 $ 2,665,608 $ 2,237,381 $ 1,667,150 $ 5,382,310 $ 20,104,463 100 % FICO at Origination (2) : Less than 670 $ 271,510 $ 308,184 $ 161,273 $ 180,403 $ 146,085 $ 460,074 $ 1,527,529 8 % 670-699 490,170 615,019 364,369 348,359 266,501 922,131 3,006,549 15 700-749 1,106,786 1,457,396 859,924 739,722 554,847 1,813,627 6,532,302 32 Greater than or equal to 750 1,670,251 2,232,698 1,280,042 968,897 699,717 2,186,478 9,038,083 45 Total $ 3,538,717 $ 4,613,297 $ 2,665,608 $ 2,237,381 $ 1,667,150 $ 5,382,310 $ 20,104,463 100 % FICO Refreshed (2)(3) : Less than 670 $ 330,446 $ 431,998 $ 233,480 $ 239,180 $ 206,833 $ 811,604 $ 2,253,541 11 % 670-699 494,948 594,535 292,414 246,158 179,979 589,077 2,397,111 12 700-749 1,092,230 1,402,767 778,630 649,713 466,824 1,458,193 5,848,357 29 Greater than or equal to 750 1,621,093 2,183,997 1,361,084 1,102,330 813,514 2,523,436 9,605,454 48 Total $ 3,538,717 $ 4,613,297 $ 2,665,608 $ 2,237,381 $ 1,667,150 $ 5,382,310 $ 20,104,463 100 % Seasoning (4) : 1-12 payments $ 1,961,724 $ 1,921,089 $ 323,754 $ 305,985 $ 224,662 $ 482,794 $ 5,220,008 26 % 13-24 payments — 946,963 1,028,413 169,959 156,320 489,470 2,791,125 14 25-36 payments — — 583,318 909,963 130,692 508,953 2,132,926 11 37-48 payments — — 42 362,762 639,349 483,212 1,485,365 7 More than 48 payments — — — — 231,269 2,886,910 3,118,179 16 Not yet in repayment 1,576,993 1,745,245 730,081 488,712 284,858 530,971 5,356,860 26 Total $ 3,538,717 $ 4,613,297 $ 2,665,608 $ 2,237,381 $ 1,667,150 $ 5,382,310 $ 20,104,463 100 % 2022 Current period (5) gross charge-offs $ (696) $ (13,397) $ (33,009) $ (44,122) $ (42,589) $ (165,886) $ (299,699) 2022 Current period (5) recoveries 40 928 2,901 4,092 4,049 18,400 30,410 2022 Current period (5) net charge-offs $ (656) $ (12,469) $ (30,108) $ (40,030) $ (38,540) $ (147,486) $ (269,289) Total accrued interest by origination vintage $ 72,446 $ 292,512 $ 222,265 $ 217,871 $ 149,759 $ 246,305 $ 1,201,158 (1) Balance represents gross Private Education Loans held for investment. (2) Represents the higher credit score of the cosigner or the borrower. (3) Represents the FICO score updated as of the third-quarter 2022. (4) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. (5) Current period refers to period from January 1, 2022 through September 30, 2022. As of December 31, 2021 Private Education Loans Held for Investment - Credit Quality Indicators Year of Origination 2021 (1) 2020 (1) 2019 (1) 2018 (1) 2017 (1) 2016 and Prior (1) Total (1) % of Balance Cosigners: With cosigner $ 3,263,892 $ 3,604,553 $ 2,778,262 $ 2,025,463 $ 1,765,719 $ 4,753,775 $ 18,191,664 88 % Without cosigner 558,469 561,730 438,263 294,597 212,514 459,626 2,525,199 12 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % FICO at Origination (2) : Less than 670 $ 248,368 $ 238,005 $ 251,157 $ 193,123 $ 166,048 $ 428,416 $ 1,525,117 7 % 670-699 508,264 564,497 493,237 363,313 329,807 884,981 3,144,099 15 700-749 1,210,833 1,348,269 1,057,001 770,452 660,270 1,753,709 6,800,534 33 Greater than or equal to 750 1,854,896 2,015,512 1,415,130 993,172 822,108 2,146,295 9,247,113 45 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % FICO Refreshed (2)(3) : Less than 670 $ 326,613 $ 279,578 $ 273,652 $ 235,684 $ 233,022 $ 739,268 $ 2,087,817 10 % 670-699 506,021 475,674 365,133 256,400 209,536 570,605 2,383,369 12 700-749 1,209,493 1,285,015 978,763 682,024 568,766 1,448,692 6,172,753 30 Greater than or equal to 750 1,780,234 2,126,016 1,598,977 1,145,952 966,909 2,454,836 10,072,924 48 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % Seasoning (4) : 1-12 payments $ 2,265,811 $ 594,850 $ 515,328 $ 385,246 $ 340,242 $ 501,269 $ 4,602,746 22 % 13-24 payments — 2,287,737 362,674 203,674 211,064 479,540 3,544,689 17 25-36 payments — 173 1,565,203 312,049 164,575 482,369 2,524,369 12 37-48 payments — — — 983,434 295,206 464,563 1,743,203 8 More than 48 payments — — — — 671,138 2,726,304 3,397,442 16 Not yet in repayment 1,556,550 1,283,523 773,320 435,657 296,008 559,356 4,904,414 25 Total $ 3,822,361 $ 4,166,283 $ 3,216,525 $ 2,320,060 $ 1,978,233 $ 5,213,401 $ 20,716,863 100 % 2021 Current period (5) gross charge-offs $ (1,183) $ (8,604) $ (23,866) $ (32,741) $ (37,186) $ (126,011) $ (229,591) 2021 Current period (5) recoveries 35 540 2,092 3,693 4,450 18,684 29,494 2021 Current period (5) net charge-offs $ (1,148) $ (8,064) $ (21,774) $ (29,048) $ (32,736) $ (107,327) $ (200,097) Total accrued interest by origination vintage $ 109,233 $ 247,418 $ 270,242 $ 198,816 $ 131,685 $ 229,729 $ 1,187,123 (1) Balance represents gross Private Education Loans held for investment. (2) Represents the higher credit score of the cosigner or the borrower. (3) Represents the FICO score updated as of the fourth-quarter 2021. (4) Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due. (5) Current period refers to January 1, 2021 through December 31, 2021. Delinquencies - Private Education Loans Held for Investment The following tables provide information regarding the loan status of our Private Education Loans held for investment, by year of origination. Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the following tables, do not include those loans while they are in forbearance). Private Education Loans Held for Investment - Delinquencies by Origination Vintage As of September 30, 2022 2022 2021 2020 2019 2018 2017 and Prior Total Loans in-school/grace/deferment (1) $ 1,576,993 $ 1,745,245 $ 730,081 $ 488,712 $ 284,858 $ 530,971 $ 5,356,860 Loans in forbearance (2) 4,034 19,309 21,994 24,534 24,589 106,587 201,047 Loans in repayment: Loans current 1,950,830 2,802,675 1,854,054 1,654,125 1,293,502 4,447,769 14,002,955 Loans delinquent 30-59 days (3) 4,690 25,836 28,361 32,374 28,952 135,028 255,241 Loans delinquent 60-89 days (3) 1,542 13,268 17,592 19,004 18,721 81,685 151,812 Loans 90 days or greater past due (3) 628 6,964 13,526 18,632 16,528 80,270 136,548 Total Private Education Loans in repayment 1,957,690 2,848,743 1,913,533 1,724,135 1,357,703 4,744,752 14,546,556 Total Private Education Loans, gross 3,538,717 4,613,297 2,665,608 2,237,381 1,667,150 5,382,310 20,104,463 Private Education Loans deferred origination costs and unamortized premium/(discount) 20,938 16,761 9,7 |