| Operating Metrics (unaudited) (see footnotes on next slide) 2021 2022 Q1 Q2 Q3 Q4 FY Q1 Q2 Q3 Q4 FY Q1 2023 Passings Total Fiber Gig+ Capable Passings (1)(5)(6) 320,806 397,123 494,160 605,710 605,710 689,406 831,779 947,974 1,008,660 1,008,660 1,062,518 Total DSL/Copper Passings (2)(3)(5)(6) 2,421,292 2,347,816 2,255,556 2,146,377 2,146,377 2,059,025 1,920,214 1,807,381 1,617,077 1,617,077 1,564,889 Total Passings (1)(2)(3)(5)(6) 2,742,098 2,744,939 2,749,716 2,752,087 2,752,087 2,748,431 2,751,993 2,755,355 2,625,737 2,625,737 2,627,407 % Fiber Gig+ Coverage/Total Passings 12% 14% 18% 22% 22% 25% 30% 34% 38% 38% 40% Consumer Broadband Connections Fiber Gig+ Capable (3) 74,495 77,521 81,539 86,122 86,122 93,812 103,455 115,598 122,872 122,872 135,209 DSL/Copper (2)(3) 323,507 315,959 309,122 298,442 298,442 286,338 277,758 266,314 244,586 244,586 234,653 Total Consumer Broadband Connections (2)(3) 398,002 393,480 390,661 384,564 384,564 380,150 381,213 381,912 367,458 367,458 369,862 Consumer Broadband Net Adds Total Fiber Gig+ Capable Net Adds (7) 3,885 3,026 4,018 4,583 15,512 7,690 9,643 12,143 10,599 40,075 12,337 DSL/Copper Net Adds (7) (7,240) (7,548) (6,837) (10,680) (32,305) (8,544) (8,580) (11,444) (10,783) (39,351) (9,933) Total Consumer Broadband Net Adds (7) (3,355) (4,522) (2,819) (6,097) (16,793) (854) 1,063 699 (184) 724 2,404 Consumer Broadband Penetration % Fiber Gig+ Capable (on fiber passings) 23.2% 19.5% 16.5% 14.2% 14.2% 13.6% 12.4% 12.2% 12.2% 12.2% 12.7% DSL/Copper (on DSL/copper passings) 13.4% 13.5% 13.7% 13.9% 13.9% 13.9% 14.5% 14.7% 15.1% 15.1% 15.0% Total Consumer Broadband Penetration % 14.5% 14.3% 14.2% 14.0% 14.0% 13.8% 13.9% 13.9% 14.0% 14.0% 14.1% Consumer Average Revenue Per Unit (ARPU) Fiber Gig+ Capable $ 64.87 $ 65.83 $ 64.64 $ 64.22 $ 64.55 $ 63.88 $ 64.95 $ 65.61 $ 67.14 $ 65.42 $ 67.51 DSL/Copper $ 47.72 $ 49.92 $ 51.32 $ 50.65 $ 50.06 $ 50.78 $ 52.36 $ 53.87 $ 53.55 $ 53.36 $ 53.21 Churn Fiber Consumer Broadband Churn (7) 1.3% 1.7% 1.4% 1.0% 1.3% 0.9% 1.1% 1.2% 1.1% 1.1% 1.0% DSL/Copper Consumer Broadband Churn (7) 1.4% 1.6% 1.9% 2.0% 1.7% 1.3% 1.6% 1.8% 1.7% 1.6% 1.5% |