Segment Reporting | 17. Segment Reporting The Company has three operating and reportable segments, Commercial Services, Government Solutions and Parking Solutions. Commercial Services offers toll and violation management solutions and title and registration services to commercial fleet vehicle owners, rental car companies and violation-issuing authorities. Government Solutions implements and administers traffic safety programs and products for municipalities and government agencies of all sizes. Parking Solutions provides an integrated suite of parking software, transaction processing and hardware solutions to its customers. The Company’s Chief Operating Decision Maker function (“ CODM ”) is comprised of the Company’s CEO and certa in defined representatives of the Company’s executive management team. The Company’s CODM monitors operating performance, allocates resources and deploys capital based on these three segments. Segment performance is based on revenues and income from operations before depreciation, amortization, and stock-based compensation. The measure also excludes interest expense, net, income taxes and certain other transactions and is inclusive of other income, net. The tables below refer to this measure as segment profit. The aforementioned items are not indicative of operating performance, and, as a result are not included in the measures that are reviewed by the CODM for the segments. Other income, net included in segment profit below consists primarily of credit card rebates earned on the prepayment of tolling transactions and gains or losses on foreign currency transactions, and excludes certain non-operating expenses inapplicable to segments. The Company allocates certain corporate expenses to the three segments using several different factors depending on the item being allocated. These factors range from specific identification to headcount-based to allocate proportionately between the three segments. The corporate and other columns below include items that are designated by the CODM as corporate initiatives and are not included in segment profit. During fiscal year 2022, the Company changed its measure of segment profit to include The following tables set forth financial information by segment for the fiscal yea rs ended December 31, 2023, 2022 and 2021: For the Year Ended December 31, 2023 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 372,786 $ 344,034 $ 66,775 $ — $ 783,595 Product sales — 14,385 19,330 — 33,715 Total revenue 372,786 358,419 86,105 — 817,310 Cost of service revenue, excluding depreciation and amortization 2,362 2,252 13,618 — 18,232 Cost of product sales — 9,751 15,480 — 25,231 Operating expenses 83,828 168,736 18,236 — 270,800 Selling, general and administrative expenses 61,607 62,597 23,988 — 148,192 Loss on disposal of assets, net — 128 — — 128 Other (income) expense, net ( 17,176 ) 488 ( 87 ) — ( 16,775 ) Segment profit $ 242,165 $ 114,467 $ 14,870 $ — $ 371,502 Segment profit $ 242,165 $ 114,467 $ 14,870 $ — $ 371,502 Depreciation and amortization — — — 113,067 113,067 Transaction and other related expenses — — — 629 629 Transformation expenses — — — 3,241 3,241 Legal settlement — — — 31,500 31,500 Tax settlement payment related to a prior acquisition — — — 5,652 5,652 Change in fair value of private placement warrants — — — 24,966 24,966 Tax receivable agreement liability adjustment — — — ( 3,077 ) ( 3,077 ) Loss on interest rate swap — — — 817 817 Stock-based compensation — — — 17,476 17,476 Loss on extinguishment of debt — — — 3,533 3,533 Interest expense, net — — — 86,701 86,701 Income before income taxes $ 242,165 $ 114,467 $ 14,870 $ ( 284,505 ) $ 86,997 For the Year Ended December 31, 2022 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 325,971 $ 307,639 $ 61,608 $ — $ 695,218 Product sales — 29,028 17,352 — 46,380 Total revenue 325,971 336,667 78,960 — 741,598 Cost of service revenue, excluding depreciation and amortization 2,869 2,016 11,445 — 16,330 Cost of product sales — 17,436 13,496 — 30,932 Operating expenses 72,328 139,961 12,905 — 225,194 Selling, general and administrative expenses 56,105 61,235 27,104 — 144,444 Loss on disposal of assets, net 522 931 37 — 1,490 Other income, net ( 14,387 ) ( 679 ) ( 266 ) — ( 15,332 ) Segment profit $ 208,534 $ 115,767 $ 14,239 $ — $ 338,540 Segment profit $ 208,534 $ 115,767 $ 14,239 $ — $ 338,540 Depreciation and amortization — — — 138,684 138,684 Transaction and other related expenses — — — 3,381 3,381 Transformation expenses — — — 1,113 1,113 Change in fair value of private placement warrants — — — ( 14,400 ) ( 14,400 ) Tax receivable agreement liability adjustment — — — ( 720 ) ( 720 ) Gain on interest rate swap — — — ( 996 ) ( 996 ) Stock-based compensation — — — 16,663 16,663 Impairment on a privately-held equity investment — 1,340 — — 1,340 Gain on extinguishment of debt — — — ( 3,005 ) ( 3,005 ) Interest expense, net — — — 69,372 69,372 Income before income taxes $ 208,534 $ 114,427 $ 14,239 $ ( 210,092 ) $ 127,108 For the Year Ended December 31, 2021 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 260,899 $ 227,992 $ 3,955 $ — $ 492,846 Product sales — 55,163 2,581 — 57,744 Total revenue 260,899 283,155 6,536 — 550,590 Cost of service revenue, excluding depreciation and amortization 3,183 1,500 654 — 5,337 Cost of product sales — 28,381 1,428 — 29,809 Operating expenses 65,718 96,284 553 — 162,555 Selling, general and administrative expenses 42,386 51,052 1,361 — 94,799 Loss on disposal of assets, net — 48 — — 48 Other income, net ( 10,837 ) ( 2,040 ) ( 18 ) — ( 12,895 ) Segment profit $ 160,449 $ 107,930 $ 2,558 $ — $ 270,937 Segment profit $ 160,449 $ 107,930 $ 2,558 $ — $ 270,937 Depreciation and amortization — — — 116,753 116,753 Transaction and other related expenses — — — 13,952 13,952 Transformation expenses — — — 1,687 1,687 Change in fair value of private placement warrants — — — 7,600 7,600 Tax receivable agreement liability adjustment — — — ( 1,016 ) ( 1,016 ) Stock-based compensation — — — 13,784 13,784 Loss on extinguishment of debt — — — 5,334 5,334 Interest expense, net — — — 44,942 44,942 Income before income taxes $ 160,449 $ 107,930 $ 2,558 $ ( 203,036 ) $ 67,901 The table below details the following assets by reportable segment as of the respective period-ends: ($ in thousands) December 31, December 31, Property and equipment, net Commercials Services $ 9,547 $ 7,993 Government Solutions 98,611 92,600 Parking Solutions 13,281 8,942 Corporate and other 1,809 240 Total property and equipment, net $ 123,248 $ 109,775 Total assets Commercials Services $ 721,192 $ 758,649 Government Solutions 523,687 534,931 Parking Solutions 404,267 408,230 Corporate and other 140,837 54,459 Total assets $ 1,789,983 $ 1,756,269 In addition, refer to Note 5, Goodwill and Intangible Assets for goodwill balances by segment. The Company primarily operates within the United States, Australia, Canada, United Kingdom and in various other countries in Europe and Asia. Revenues earned from goods transferred to customers at a point in time were approximately $ 33.7 million, $ 46.4 million and $ 57.7 million for the years ended December 31, 2023, 2022 and 2021, respectively. Property and equipment, net located in foreign countries was $ 19.3 mil lion as of December 31, 2023, of which Canada represented $ 11.7 m illion and Australia represented $ 4.2 milli on. Property and equipment, net located in foreign countries was $ 17.3 million as of December 31, 2022, of which Canada represented $ 8.9 million and Australia represented $ 6.0 million. The following table details the revenues from international operations for the respective periods: For the Year Ended December 31, ($ in thousands) 2023 2022 2021 Australia $ 45,879 $ 34,356 $ 13,948 Canada 30,826 32,413 6,874 United Kingdom 23,794 24,017 16,346 All other 3,071 3,532 2,809 Total international revenues $ 103,570 $ 94,318 $ 39,977 |