Segment Reporting | 14. Segment Reporting The Company has three operating and reportable segments: Commercial Services, Government Solutions and Parking Solutions. Commercial Services offers toll and violation management solutions and title and registration services to RACs, Direct Fleets, FMCs and violation-issuing authorities. Government Solutions implements and administers traffic safety programs and products for municipalities and government agen cies of all sizes. Parking Solutions provides an integrated suite of parking software and hardware solutions to its customers. The Company defines the chief operating decision maker (“ CODM ”) as its Chief Executive Officer. The Company’s CODM monitors operating performance, allocates resources and deploys capital based on these three segments. Segment performance is based on revenues and income from operations before depreciation, amortization and stock-based compensation. The measure also excludes interest expense, net, income taxes and certain other transactions and is inclusive of other income, net. The tables below refer to this measure as segment profit. The aforementioned items are not indicative of operating performance, and, as a result are not included in the measures that are reviewed by the CODM for the segments. Other income, net included in segment profit below consists primarily of credit card rebates earned on the prepayment of tolling transactions and gains or losses on foreign currency transactions, and excludes certain non-operating expenses inapplicable to segments. The following tables set forth financial information by segment for the respective periods: For the Three Months Ended September 30, 2024 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 109,139 $ 91,003 $ 17,125 $ — $ 217,267 Product sales — 4,848 3,436 — 8,284 Total revenue 109,139 95,851 20,561 — 225,551 Cost of service revenue, excluding depreciation and amortization 741 482 4,155 — 5,378 Cost of product sales — 2,958 2,663 — 5,621 Operating expenses 24,683 46,168 4,128 — 74,979 Selling, general and administrative expenses 14,825 18,519 5,717 — 39,061 Loss on disposal of assets, net — 84 3 — 87 Other (income) loss, net ( 3,977 ) ( 445 ) 150 — ( 4,272 ) Segment profit $ 72,867 $ 28,085 $ 3,745 $ — $ 104,697 Segment profit $ 72,867 $ 28,085 $ 3,745 $ — $ 104,697 Depreciation and amortization — — — 26,631 26,631 Transaction and other related expenses — — — 2,483 2,483 Transformation expenses — — — 983 983 Loss on interest rate swap — — — 913 913 Loss on extinguishment of debt — — — 33 33 Stock-based compensation — — — 6,438 6,438 Interest expense, net — — — 18,723 18,723 Income before income taxes $ 72,867 $ 28,085 $ 3,745 $ ( 56,204 ) $ 48,493 For the Three Months Ended September 30, 2023 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 98,149 $ 85,092 $ 17,788 $ — $ 201,029 Product sales — 5,193 3,711 — 8,904 Total revenue 98,149 90,285 21,499 — 209,933 Cost of service revenue, excluding depreciation and amortization 567 578 4,005 — 5,150 Cost of product sales — 3,584 3,280 — 6,864 Operating expenses 21,174 42,395 4,676 — 68,245 Selling, general and administrative expenses 15,544 15,181 6,002 — 36,727 Loss on disposal of assets, net — 54 13 — 67 Other income, net ( 4,418 ) ( 75 ) ( 5 ) — ( 4,498 ) Segment profit $ 65,282 $ 28,568 $ 3,528 $ — $ 97,378 Segment profit $ 65,282 $ 28,568 $ 3,528 $ — $ 97,378 Depreciation and amortization — — — 27,530 27,530 Transaction and other related expenses — — — 152 152 Transformation expenses — — — 1,582 1,582 Change in fair value of private placement warrants — — — ( 553 ) ( 553 ) Loss on interest rate swap — — — 60 60 Loss on extinguishment of debt — — — 1,975 1,975 Stock-based compensation — — — 4,443 4,443 Interest expense, net — — — 20,384 20,384 Income before income taxes $ 65,282 $ 28,568 $ 3,528 $ ( 55,573 ) $ 41,805 For the Nine Months Ended September 30, 2024 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 309,013 $ 272,747 $ 50,245 $ — $ 632,005 Product sales — 15,006 10,696 — 25,702 Total revenue 309,013 287,753 60,941 — 657,707 Cost of service revenue, excluding depreciation and amortization 1,891 1,514 10,919 — 14,324 Cost of product sales — 10,010 8,745 — 18,755 Operating expenses 69,351 135,923 13,109 — 218,383 Selling, general and administrative expenses 48,079 53,490 18,787 — 120,356 Loss on disposal of assets, net — 224 9 — 233 Other (income) loss, net ( 13,473 ) ( 532 ) 35 — ( 13,970 ) Segment profit $ 203,165 $ 87,124 $ 9,337 $ — $ 299,626 Segment profit $ 203,165 $ 87,124 $ 9,337 $ — $ 299,626 Depreciation and amortization — — — 80,982 80,982 Transaction and other related expenses — — — 4,124 4,124 Transformation expenses — — — 2,552 2,552 Loss on interest rate swap — — — 494 494 Loss on extinguishment of debt — — — 628 628 Stock-based compensation — — — 18,586 18,586 Interest expense, net — — — 57,203 57,203 Income before income taxes $ 203,165 $ 87,124 $ 9,337 $ ( 164,569 ) $ 135,057 For the Nine Months Ended September 30, 2023 Commercial Government Parking Corporate ($ in thousands) Services Solutions Solutions and Other Total Service revenue $ 278,243 $ 253,319 $ 50,215 $ — $ 581,777 Product sales — 11,143 13,377 — 24,520 Total revenue 278,243 264,462 63,592 — 606,297 Cost of service revenue, excluding depreciation and amortization 1,738 1,770 10,210 — 13,718 Cost of product sales — 7,309 10,900 — 18,209 Operating expenses 61,819 119,398 13,649 — 194,866 Selling, general and administrative expenses 47,127 45,747 18,991 — 111,865 Loss on disposal of assets, net — 170 13 — 183 Other income, net ( 12,372 ) ( 325 ) ( 69 ) — ( 12,766 ) Segment profit $ 179,931 $ 90,393 $ 9,898 $ — $ 280,222 Segment profit $ 179,931 $ 90,393 $ 9,898 $ — $ 280,222 Depreciation and amortization — — — 86,835 86,835 Transaction and other related expenses — — — 484 484 Transformation expenses — — — 2,306 2,306 Change in fair value of private placement warrants — — — 24,966 24,966 Gain on interest rate swap — — — ( 1,947 ) ( 1,947 ) Loss on extinguishment of debt — — — 3,533 3,533 Stock-based compensation — — — 12,346 12,346 Interest expense, net — — — 65,842 65,842 Income before income taxes $ 179,931 $ 90,393 $ 9,898 $ ( 194,365 ) $ 85,857 The table below details the following assets by reportable segment as of the respective period-ends: ($ in thousands) September 30, December 31, Property and equipment, net Commercials Services $ 11,372 $ 9,547 Government Solutions 110,032 98,611 Parking Solutions 13,882 13,281 Corporate and other 1,529 1,809 Total property and equipment, net $ 136,815 $ 123,248 Total assets Commercials Services $ 718,401 $ 721,192 Government Solutions 515,543 523,687 Parking Solutions 395,891 404,267 Corporate and other 220,746 140,837 Total assets $ 1,850,581 $ 1,789,983 In addition, refer to Note 4, Goodwill and Intangible Assets for goodwill balances by segment. Th e Company primarily operates within the United States, Australia, Canada, United Kingdom and in various other countries in Europe and Asia. Revenues earned from goods transferred to customers at a point in time were approximately $ 8.3 million and $ 8.9 million for the three months ended September 30, 2024 and 2023, respectively and were $ 25.7 million and $ 24.5 million for the nine months ended September 30, 2024 and 2023, respectively. The following table details the revenues from international operations for the respective periods: Three Months Ended September 30, Nine Months Ended September 30, ($ in thousands) 2024 2023 2024 2023 Australia $ 14,433 $ 13,461 $ 41,866 $ 33,431 Canada 8,063 6,535 24,802 22,336 United Kingdom 4,366 4,923 13,743 17,585 All other 1,493 1,008 3,166 2,430 Total international revenues $ 28,355 $ 25,927 $ 83,577 $ 75,782 |