BALANCE SHEET COMPONENTS | BALANCE SHEET COMPONENTS: Cash, cash equivalents and restricted cash: The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows: As of May 31, 2023 November 30, 2022 Cash and cash equivalents $ 152,896 $ 145,382 Restricted cash included in other current assets 9,452 12,081 Cash, cash equivalents and restricted cash $ 162,348 $ 157,463 Restricted cash balances relate primarily to funds held for clients, restrictions placed on cash deposits by banks as collateral for the issuance of bank guarantees and the terms of a government grant, and letters of credit for leases. Accounts receivable, net: Accounts receivable, net is comprised of the following as of May 31, 2023 and November 30, 2022: As of May 31, 2023 November 30, 2022 Billed accounts receivable $ 763,595 $ 782,049 Unbilled accounts receivable 639,191 613,222 Less: Allowance for doubtful accounts (8,774) (4,797) Accounts receivable, net $ 1,394,012 $ 1,390,474 Allowance for doubtful trade receivables: Presented below is a progression of the allowance for doubtful trade receivables: Three Months Ended Six Months Ended May 31, 2023 May 31, 2022 May 31, 2023 May 31, 2022 Balance at beginning of period $ 6,084 $ 6,904 $ 4,797 $ 5,421 Net additions (reductions) 3,108 2,474 4,830 4,422 Write-offs and reclassifications (418) (2,384) (853) (2,849) Balance at end of period $ 8,774 $ 6,994 $ 8,774 $ 6,994 Property and equipment, net: The following table summarizes the carrying amounts and related accumulated depreciation for property and equipment as of May 31, 2023 and November 30, 2022: As of May 31, 2023 November 30, 2022 Land $ 27,154 $ 27,336 Equipment, computers and software 574,271 542,209 Furniture and fixtures 89,881 89,167 Buildings, building improvements and leasehold improvements 389,024 362,218 Construction-in-progress 7,893 14,975 Total property and equipment, gross $ 1,088,223 $ 1,035,905 Less: Accumulated depreciation (693,759) (632,076) Property and equipment, net $ 394,464 $ 403,829 Shown below are the countries where 10% or more of the Company’s property and equipment, net are located as of May 31, 2023 and November 30, 2022: As of May 31, 2023 November 30, 2022 Property and equipment, net: United States $ 118,940 $ 123,184 Philippines 74,239 76,361 India 43,043 42,698 Others 158,242 161,586 Total $ 394,464 $ 403,829 Goodwill: The following table summarizes the changes in the Company’s goodwill for the six months ended May 31, 2023 and 2022: Six Months Ended May 31, 2023 May 31, 2022 Balance at beginning of period $ 2,904,402 $ 1,813,502 Acquisitions — 1,126,111 Acquisition measurement period adjustment (1,215) — Foreign exchange translation 407 (13,934) Balance at end of period $ 2,903,594 $ 2,925,679 Intangible assets, net: The following tables summarize the carrying amounts and related accumulated amortization for intangible assets as of May 31, 2023 and November 30, 2022: As of May 31, 2023 As of November 30, 2022 Gross amounts Accumulated amortization Net amounts Gross amounts Accumulated amortization Net amounts Customer relationships $ 1,741,007 $ (886,973) $ 854,034 $ 1,731,610 $ (811,727) $ 919,883 Technology 79,682 (28,981) 50,701 79,728 (21,820) 57,908 Trade names 14,479 (9,583) 4,896 14,552 (8,291) 6,261 Non-compete agreements 2,200 (1,047) 1,153 2,200 (680) 1,520 $ 1,837,368 $ (926,584) $ 910,784 $ 1,828,090 $ (842,518) $ 985,572 Estimated future amortization expense of the Company’s intangible assets is as follows: Fiscal years ending November 30, 2023 (remaining six months) $ 78,680 2024 146,296 2025 134,188 2026 117,661 2027 87,387 Thereafter 346,572 Total $ 910,784 Accumulated other comprehensive income (loss): The components of accumulated other comprehensive income (loss) (“AOCI”), net of taxes, were as follows: Three Months Ended May 31, 2023 and 2022 Unrecognized gains (losses) on defined benefit plan, net of taxes Unrealized gains (losses) on cash flow hedges, net of taxes Foreign currency translation adjustments, net of taxes Total Balances at February 28, 2022 $ (21,972) $ (4,836) $ (60,217) $ (87,025) Other comprehensive income (loss) before reclassification (7) (12,944) (54,995) (67,946) Reclassification of gains from other comprehensive income (loss) — 3,138 — 3,138 Balances at May 31, 2022 $ (21,979) $ (14,642) $ (115,212) $ (151,833) Balances at February 28, 2023 $ (9,023) $ (6,453) $ (270,121) $ (285,597) Other comprehensive income (loss) before reclassification 1,051 (5,261) (16,246) (20,456) Reclassification of gains from other comprehensive income (loss) — 3,044 — 3,044 Balances at May 31, 2023 $ (7,972) $ (8,670) $ (286,367) $ (303,009) Six Months Ended May 31, 2023 and 2022 Unrecognized gains (losses) on defined benefit plan, net of taxes Unrealized gains (losses) on cash flow hedges, net of taxes Foreign currency translation adjustments, net of taxes Total Balances at November 30, 2021 $ (22,745) $ (1,403) $ (46,378) $ (70,526) Other comprehensive income (loss) before reclassification 766 (15,704) (68,834) (83,772) Reclassification of gains from other comprehensive income (loss) — 2,465 — 2,465 Balances at May 31, 2022 $ (21,979) $ (14,642) $ (115,212) $ (151,833) Balances at November 30, 2022 $ (8,471) $ (19,914) $ (287,364) $ (315,749) Other comprehensive income (loss) before reclassification 499 2,393 997 3,889 Reclassification of gains from other comprehensive income (loss) — 8,851 — 8,851 Balances at May 31, 2023 $ (7,972) $ (8,670) $ (286,367) $ (303,009) |