BALANCE SHEET COMPONENTS | BALANCE SHEET COMPONENTS: Cash, cash equivalents and restricted cash: The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows: As of May 31, 2024 November 30, 2023 Cash and cash equivalents $ 207,340 $ 295,336 Restricted cash included in other current assets 190,713 221,151 Cash, cash equivalents and restricted cash $ 398,053 $ 516,487 Restricted cash balances relate primarily to funds held for clients, restrictions placed on cash deposits by banks as collateral for the issuance of bank guarantees and the terms of a government grant, and letters of credit for leases. The Company had a corresponding current liability recorded in other accrued liabilities on the consolidated balance sheet related to funds held for clients of approximately $181,608 and $218,228 as of May 31, 2024 and November 30, 2023, respectively. Accounts receivable, net: Accounts receivable, net is comprised of the following as of May 31, 2024 and November 30, 2023: As of May 31, 2024 November 30, 2023 Billed accounts receivable $ 1,036,505 $ 1,082,469 Unbilled accounts receivable 848,098 818,954 Less: Allowance for doubtful accounts (13,043) (12,533) Accounts receivable, net $ 1,871,560 $ 1,888,890 Allowance for doubtful trade receivables: Presented below is a progression of the allowance for doubtful trade receivables: Three Months Ended Six Months Ended May 31, 2024 May 31, 2023 May 31, 2024 May 31, 2023 Balance at beginning of period $ 11,175 $ 6,084 $ 12,533 $ 4,797 Net additions (reductions) 3,870 3,108 3,690 4,830 Write-offs and reclassifications (2,002) (418) (3,180) (853) Balance at end of period $ 13,043 $ 8,774 $ 13,043 $ 8,774 Property and equipment, net: The following table summarizes the carrying amounts and related accumulated depreciation for property and equipment as of May 31, 2024 and November 30, 2023: As of May 31, 2024 November 30, 2023 Land $ 28,258 $ 28,039 Equipment, computers, and software 791,287 762,961 Furniture and fixtures 148,796 157,425 Buildings, building improvements, and leasehold improvements 585,675 566,384 Construction-in-progress 46,763 35,175 Total property and equipment, gross $ 1,600,779 $ 1,549,984 Less: Accumulated depreciation (873,125) (801,293) Property and equipment, net $ 727,654 $ 748,691 Shown below are the countries where significant concentrations of the Company’s property and equipment, net are located as of May 31, 2024 and November 30, 2023: As of May 31, 2024 November 30, 2023 Property and equipment, net: United States $ 124,041 $ 123,335 Philippines 68,064 75,943 France 70,373 65,599 India 49,728 51,248 Others 415,448 432,566 Total $ 727,654 $ 748,691 Goodwill: The following table summarizes the changes in the Company’s goodwill for the six months ended May 31, 2024 and 2023: Six Months Ended May 31, 2024 May 31, 2023 Balance at beginning of period $ 5,078,668 $ 2,904,402 Acquisition measurement period adjustments 10,442 (1,215) Foreign exchange translation (63,078) 407 Balance at end of period $ 5,026,032 $ 2,903,594 Intangible assets, net: The following tables summarize the carrying amounts and related accumulated amortization for intangible assets as of May 31, 2024 and November 30, 2023: As of May 31, 2024 As of November 30, 2023 Gross amounts Accumulated amortization Net amounts Gross amounts Accumulated amortization Net amounts Customer relationships $ 3,659,681 $ (1,214,833) $ 2,444,848 $ 3,670,246 $ (1,011,201) $ 2,659,045 Technology 79,668 (43,135) 36,533 79,739 (36,174) 43,565 Trade names 118,417 (35,901) 82,516 118,823 (17,255) 101,568 Non-compete agreements 2,200 (1,780) 420 2,200 (1,413) 787 $ 3,859,966 $ (1,295,649) $ 2,564,317 $ 3,871,008 $ (1,066,043) $ 2,804,965 Estimated future amortization expense of the Company’s intangible assets is as follows: Fiscal years ending November 30, 2024 (remaining six months) $ 229,188 2025 429,656 2026 382,139 2027 289,008 2028 244,998 Thereafter 989,328 Total $ 2,564,317 Accumulated other comprehensive income (loss): The components of accumulated other comprehensive income (loss) (“AOCI”), net of taxes, were as follows: Three Months Ended May 31, 2024 and 2023 Unrecognized gains (losses) on defined benefit plan, net of taxes Unrealized gains (losses) on hedges, net of taxes Foreign currency translation adjustments, net of taxes Total Balances at February 28, 2023 $ (9,023) $ (6,453) $ (270,121) $ (285,597) Other comprehensive income (loss) before reclassification 1,051 (5,261) (16,246) (20,456) Reclassification of losses from other comprehensive income (loss) — 3,044 — 3,044 Balances at May 31, 2023 $ (7,972) $ (8,670) $ (286,367) $ (303,009) Balances at February 29, 2024 $ (9,967) $ 42 $ (254,357) $ (264,282) Other comprehensive income (loss) before reclassification (30) (20,927) (25,351) (46,308) Reclassification of gains from other comprehensive income (loss) — 495 — 495 Balances at May 31, 2024 $ (9,997) $ (20,390) $ (279,708) $ (310,095) Six Months Ended May 31, 2024 and 2023 Unrecognized gains (losses) on defined benefit plan, net of taxes Unrealized gains (losses) on hedges, net of taxes Foreign currency translation adjustments, net of taxes Total Balances at November 30, 2022 $ (8,471) $ (19,914) $ (287,364) $ (315,749) Other comprehensive income (loss) before reclassification 499 2,393 997 3,889 Reclassification of losses from other comprehensive income (loss) — 8,851 — 8,851 Balances at May 31, 2023 $ (7,972) $ (8,670) $ (286,367) $ (303,009) Balances at November 30, 2023 $ (11,271) $ 4,489 $ (184,945) $ (191,727) Other comprehensive income (loss) before reclassification 1,274 (24,947) (94,763) (118,436) Reclassification of gains from other comprehensive income (loss) — 68 — 68 Balances at May 31, 2024 $ (9,997) $ (20,390) $ (279,708) $ (310,095) |