BALANCE SHEET COMPONENTS | BALANCE SHEET COMPONENTS: Cash, cash equivalents and restricted cash: The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows: As of August 31, 2024 November 30, 2023 Cash and cash equivalents $ 246,241 $ 295,336 Restricted cash included in other current assets 195,521 221,151 Cash, cash equivalents and restricted cash $ 441,762 $ 516,487 Restricted cash balances relate primarily to funds held for clients, restrictions placed on cash deposits by banks as collateral for the issuance of bank guarantees and the terms of a government grant, and letters of credit for leases. The Company had a corresponding current liability recorded in other accrued liabilities on the consolidated balance sheet related to funds held for clients of approximately $186,390 and $218,228 as of August 31, 2024 and November 30, 2023, respectively. Accounts receivable, net: Accounts receivable, net is comprised of the following as of August 31, 2024 and November 30, 2023: As of August 31, 2024 November 30, 2023 Billed accounts receivable $ 1,055,616 $ 1,082,469 Unbilled accounts receivable 893,605 818,954 Less: Allowance for doubtful accounts (13,655) (12,533) Accounts receivable, net $ 1,935,566 $ 1,888,890 Allowance for doubtful trade receivables: Presented below is a progression of the allowance for doubtful trade receivables: Three Months Ended Nine Months Ended August 31, 2024 August 31, 2023 August 31, 2024 August 31, 2023 Balance at beginning of period $ 13,043 $ 8,774 $ 12,533 $ 4,797 Net additions (reductions) 2,237 2,857 5,927 7,687 Write-offs and reclassifications (1,625) (786) (4,805) (1,639) Balance at end of period $ 13,655 $ 10,845 $ 13,655 $ 10,845 Property and equipment, net: The following table summarizes the carrying amounts and related accumulated depreciation for property and equipment as of August 31, 2024 and November 30, 2023: As of August 31, 2024 November 30, 2023 Land $ 28,375 $ 28,039 Equipment, computers, and software 835,084 762,961 Furniture and fixtures 158,274 157,425 Buildings, building improvements, and leasehold improvements 607,451 566,384 Construction-in-progress 48,029 35,175 Total property and equipment, gross $ 1,677,213 $ 1,549,984 Less: Accumulated depreciation (944,550) (801,293) Property and equipment, net $ 732,663 $ 748,691 Shown below are the countries where significant concentrations of the Company’s property and equipment, net are located as of August 31, 2024 and November 30, 2023: As of August 31, 2024 November 30, 2023 Property and equipment, net: United States $ 119,764 $ 123,335 Philippines 77,472 75,943 France 68,293 65,599 India 49,628 51,248 Others 417,506 432,566 Total $ 732,663 $ 748,691 Goodwill: The following table summarizes the changes in the Company’s goodwill for the nine months ended August 31, 2024 and 2023: Nine Months Ended August 31, 2024 August 31, 2023 Balance at beginning of period $ 5,078,668 $ 2,904,402 Acquisition measurement period adjustments 31,641 (10,592) Foreign exchange translation (26,280) 3,238 Balance at end of period $ 5,084,029 $ 2,897,048 Intangible assets, net: The following tables summarize the carrying amounts and related accumulated amortization for intangible assets as of August 31, 2024 and November 30, 2023: As of August 31, 2024 As of November 30, 2023 Gross amounts Accumulated amortization Net amounts Gross amounts Accumulated amortization Net amounts Customer relationships $ 3,707,169 $ (1,331,990) $ 2,375,179 $ 3,670,246 $ (1,011,201) $ 2,659,045 Technology 79,730 (46,690) 33,040 79,739 (36,174) 43,565 Trade names 120,414 (45,901) 74,513 118,823 (17,255) 101,568 Non-compete agreements 2,200 (1,964) 236 2,200 (1,413) 787 $ 3,909,513 $ (1,426,545) $ 2,482,968 $ 3,871,008 $ (1,066,043) $ 2,804,965 Estimated future amortization expense of the Company’s intangible assets is as follows: Fiscal years ending November 30, 2024 (remaining three months) $ 114,426 2025 435,710 2026 387,524 2027 293,127 2028 248,478 Thereafter 1,003,703 Total $ 2,482,968 Accumulated other comprehensive income (loss): The components of accumulated other comprehensive income (loss) (“AOCI”), net of taxes, were as follows: Three Months Ended August 31, 2024 and 2023 Unrecognized gains (losses) on defined benefit plan, net of taxes Unrealized gains (losses) on hedges, net of taxes Foreign currency translation adjustments, net of taxes Total Balances at May 31, 2023 $ (7,972) $ (8,670) $ (286,367) $ (303,009) Other comprehensive income (loss) before reclassification (1,739) 1,266 (1,137) (1,610) Reclassification of losses from other comprehensive income (loss) — 2,458 — 2,458 Balances at August 31, 2023 $ (9,711) $ (4,946) $ (287,504) $ (302,161) Balances at May 31, 2024 $ (9,997) $ (20,390) $ (279,708) $ (310,095) Other comprehensive income (loss) before reclassification 633 23,647 75,602 99,882 Reclassification of gains from other comprehensive income (loss) — 2,323 — 2,323 Balances at August 31, 2024 $ (9,364) $ 5,580 $ (204,106) $ (207,890) Nine Months Ended August 31, 2024 and 2023 Unrecognized gains (losses) on defined benefit plan, net of taxes Unrealized gains (losses) on hedges, net of taxes Foreign currency translation adjustments, net of taxes Total Balances at November 30, 2022 $ (8,471) $ (19,914) $ (287,364) $ (315,749) Other comprehensive income (loss) before reclassification (1,240) 3,659 (140) 2,279 Reclassification of losses from other comprehensive income (loss) — 11,309 — 11,309 Balances at August 31, 2023 $ (9,711) $ (4,946) $ (287,504) $ (302,161) Balances at November 30, 2023 $ (11,271) $ 4,489 $ (184,945) $ (191,727) Other comprehensive income (loss) before reclassification 1,907 (1,300) (19,161) (18,554) Reclassification of gains from other comprehensive income (loss) — 2,391 — 2,391 Balances at August 31, 2024 $ (9,364) $ 5,580 $ (204,106) $ (207,890) |