Revenues
As a result of our initiatives for growth as described above, the revenues derived from our Relaxation Salon Segment were JPY3,348,042 thousand (US$31,067 thousand) in 2018, and JPY3,864,656 thousand (US$35,860 thousand) in 2019.
Revenue from our Relaxation Salon Segment consists of revenue from directly-operated salons and revenue from franchising. In 2018, our revenue from directly-operated salons and from franchising was JPY1,477,985 thousand (US$13,714 thousand) and JPY1,870,057 thousand (US$17,352 thousand), respectively.
In 2019, our revenue from directly-operated salons and from franchising was JPY2,031,155 thousand (US$18,847 thousand) and JPY1,833,501 thousand (US$17,013 thousand), respectively.
The primary factors for the increase in revenues from directly-operated salons between 2018 and 2019 were the increase of 26 directly-operated salons located in spa facilities and increased sales per customer. The Company had an increase of 26 directly-operated salons in spa facilities through JHW, while we had a decrease of 36 directly-operated salons operated by MD, BEW, and DCW, primarily due to sale of BEW directly-operated salons into franchised salons. The Company also had an increase of sales per customer of JPY150 (US$1.39) from JPY5,914 (US$54.88) to JPY6,064 (US$56.27)—the trend is the same for both directly-operated salons and franchised salons.
The primary factors for the increase in revenues were an increase in the number of franchised salons and an increase in the sales per customer. Mainly due to the above-mentioned sale of our BEW directly-operated salons, the total number of franchised salons increased by 29 during 2019. In addition, the increase trend in sales per customer also applies to our franchised salons, which benefited from optional marketing campaigns and service extension offerings to the customers.
We recognize revenue from initial franchise membership on the opening date of the new franchised salons. In addition, our revenue from franchise royalties includes revenues from recurring royalty income, rental income from subleased salon properties, construction of franchised salons, uniforms and training sales.
The revenue from our Preventative Healthcare Segment decreased 48.8% in 2019 compared to 2018, as a result of a downsizing of the Sampling business and the termination in 2019 of a previous preventative healthcare program for monitoring diets. Our MOTHER Tracker® is still at the development stage and as such generates no revenue.
Cost of Revenue
For the year ended December 31, 2018 and the year ended December 31, 2019, the cost of revenues was JPY2,476,267 thousand (US$22,977 thousand) and JPY2,957,506 thousand (US$27,443 thousand) respectively.
The cost of revenue from directly-operated salons has increased by JPY496,075 thousand (US$4,603 thousand) from JPY1,416,818 thousand (US$13,147 thousand) in 2018 to JPY1,912,893 thousand (US$17,750 thousand) in 2019. The cost of revenue from franchising activities has decreased by JPY4,019 thousand (US$37 thousand) from JPY1,023,975 thousand (US$9,501 thousand) in 2018 to JPY1,019,956 thousand (US$9,464 thousand) in 2019.
The largest common cost driver for the increase in cost of revenues was the increase in the number of therapists deployed to salons. The Company collectively hires therapists through MHR and deploys them to directly-operated salons and franchised salons. The Company allocates the total costs of therapists based on the number of therapists deployed to the directly-operated salons and those to the franchised salons. The total cost of therapists has increased by JPY348,384 thousand (US$3,233 thousand) from JPY522,137 thousand (US$4,845 thousand) in 2018 to JPY870,521 thousand (US$8,083 thousand) in 2019. In addition, salon lease expense decreased for the directly-operated salons by JPY14,253 thousand (US$132 thousand) from JPY208,378 thousand (US$1,934 thousand) in 2018 to JPY194,125 thousand (US$1,801 thousand) in 2019, while the sub-leasing cost for the franchising activities increased by JPY26,358 thousand (US$245 thousand) from JPY581,322 thousand (US$5,394 thousand) in 2018 to JPY607,680 thousand (US$5,639