“Ad Hoc Cost” shall mean, for a given employee(s), the cost calculated by multiplying the Fully Burdened Cost of such employee(s) who provided the services in question, by a fraction, the numerator of which shall be the number of hours spent performing the applicable services, and the denominator of which shall be the number of work hours in a calendar year as is customary in the country of the person performing the services.
“Additional Services” shall have the meaning set forth in Section 2.4(a).
“Affiliate” shall mean, when used with respect to a specified Person, a Person that, directly or indirectly, through one or more intermediaries, controls, is controlled by or is under common control with such specified Person. For the purpose of this definition, “control” (including, with correlative meanings, “controlled by” and “under common control with”), when used with respect to any specified Person, shall mean the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such Person, whether through the ownership of voting securities or other interests, by contract, agreement, obligation, indenture, instrument, lease, promise, arrangement, release, warranty, commitment, undertaking or otherwise. It is expressly agreed that, prior to, at and after the Separation Time, solely for purposes of the Separation Agreement, this Agreement and the other Ancillary Agreements, (a) no member of the SpinCo Group shall be deemed to be an Affiliate of any member of the Parent Group and (b) no member of the Parent Group shall be deemed to be an Affiliate of any member of the SpinCo Group.
“Agreement” shall have the meaning set forth in the Preamble.
“Application Maintenance and Support” shall mean that the Service Provider shall provide application maintenance and support services for the specified applications. The scope of these services includes level 2 and level 3 support, preventive maintenance, adaptive maintenance, problem management, batch operations, application monitoring, change and release deployment, service management and testing.
“Confidential Information” shall have the meaning set forth in Section 9.2(a).
“Controller” shall mean an entity which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data.
“Data Protection Laws” shall have the meaning set forth in Section 3.3(a).
“Dispute” shall have the meaning set forth in Section 8.1(a).
“DPA” shall have the meaning set forth in Section 3.3(d).
“Force Majeure” shall mean, with respect to a Party, an event beyond the control of such Party (or any Person acting on its behalf), which event (a) does not arise or result from the fault or negligence of such Party (or any Person acting on its behalf) and (b) by its nature would not reasonably have been foreseen by such Party (or such Person), or, if it would reasonably have been foreseen, was unavoidable, and includes acts of God, acts of civil or military authority, acts of terrorism, cyberattacks, embargoes, epidemics, pandemics or diseases (including COVID-19) or other health crises or public health events, or any worsening of any of the foregoing, quarantine or
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