Loans | Loans The Company’s consumer loans are made to individuals, who may be new customers, existing customers (loan renewals), former customers or customers converting from a sales contract, in relatively small amounts for relatively short period of time. First and second mortgage loans on real estate are made in larger amounts and for longer periods of time. The Company also purchases sales finance contracts from various dealers. All loans and sales contracts are held for investment. Cash, unearned finance charges, origination fees, discounts, premiums, deferred fees, and, in the instance of a loan renewal, the net payoff of the of the renewed loan are included in the loan origination amount. The cash component of the loan origination is included in the Statement of Cash Flows in the Cash Flows from Investing Activities as Loans Originated or Purchased. Loan Renewals Loan renewals are accounted for in accordance with the applicable guidance in ASC Topic 310-20 Nonrefundable Fees and Other Costs . Loan renewals are a product the Company offers to existing customers that allows them to borrow additional funds from the Company. In evaluating a loan for renewal, in addition to our standard underwriting requirements, we may take into consideration the customer’s prior payment performance with us, which we believe to be an indicator of the customer’s future credit performance. If the terms of the new loan resulting from a loan renewal are at least as favorable to us as the terms for comparable loans to other customers with similar collection risks who are not renewing a loan, the renewal is accounted for as a new loan. The criteria is met if the new loan's effective yield is at least equal to the effective yield for such comparable loans and the modification of the original loan is more than minor. A modification of a loan is more than minor if the present value of the cash flows under the terms of the renewal is at least 10 percent different from the present value of the remaining cash flows under the terms of the original loan. Accordingly, when a renewal is generated, the original loan(s) are extinguished along with the associated unearned finance charges and a new loan is originated. Substantially all renewals include a non-cash component that represents the exchange of the original principal balance for the new principal balance and a cash component for the net proceeds distributed to the customer for the additional amount borrowed. The cash component is presented as outflows from investing activities and the non-cash component is presented as a non-cash investing activity. Cash, unearned finance charges, origination fees, discounts, premiums, deferred fees, and, in the instance of a loan renewal, the net payoff of the of the renewed loan are included in the loan origination amount. The cash component of the loan origination is included in the Statement of Cash Flows in the Cash Flows from Investing Activities as Loans Originated or Purchased. Reconciliation of Gross Loans Originated / Acquired to Loans Originated or Purchased in Consolidated Statements of Cash Flows (in 000's): Nine Months Ended September 30, 2023 2022 Loans originated or purchased: Originated $ 855,522 $ 882,362 Purchased $ 32,882 $ 9,758 Less Non-Cash Reconciling items: Other Consumer renewed loans (live check and premier) 182,951 192,010 Other non-cash activity: unearned finance charges, origination fees, discounts, premiums, and deferred fees 230,935 213,649 Loans originated or purchased per Consolidated Statements of Cash Flows: $ 474,518 $ 476,703 Description of Loans Loans outstanding on the Consolidated Statements of Financial Position (“Financial Gross Outstanding(s)”) include principal, origination fees, premiums, discounts, and in the case of interest-bearing loans, deferred fees, other fees receivable, and accrued interest receivable. Loan performance reporting is generally based on a loan’s gross outstanding balance (“Gross Outstanding(s)”), (“Gross Balance”), ("Gross Amount"), or ("Gross Loan") that includes principal plus origination fees for interest-bearing loans and the total of payments for loans with pre-computed interest. The allowance for credit losses is based on the underlying financial instrument’s amortized cost basis ("Amortized Cost Basis"), with the allowance representing the portion of Amortized Cost Basis the Company does not expect to recover due to credit losses. The following are included in the Company’s Amortized Cost Basis: • For pre-computed loans: Principal Balance, net of unearned finance charges and unearned insurance 1 . • For interest-bearing loans: Principal Balance, net of unearned insurance 1 . 1 The state of Louisiana classifies certain insurance products as non-refundable. Non-refundable products are not netted against the principal balance for calculation of the amortized cost basis. The Company’s Gross Balances (in 000's) by loan class as of September 30, 2023 and December 31, 2022: Gross Balance (in 000's) by Origination Year as of September 30, 2023: Loan Class 2023 2022 2021 2020 2019 Prior Total Live Check Loans $ 123,848 $ 30,310 $ 3,990 $ 596 $ 60 $ 19 $ 158,823 Premier Loans 11,183 36,020 14,092 2,925 734 249 65,203 Other Consumer Loans 466,578 180,653 55,472 10,739 3,417 1,155 718,014 Real Estate Loans 2,054 1,437 11,277 4,951 4,443 6,741 30,903 Sales Finance Contracts 80,577 55,495 22,652 10,563 1,592 173 171,052 Total $ 684,240 $ 303,915 $ 107,483 $ 29,774 $ 10,246 $ 8,337 $ 1,143,995 Gross Balance (in 000's) by Origination year as of December 31, 2022: Loan Class 2022 2021 2020 2019 2018 Prior Total Live Check Loans $ 129,140 $ 15,432 $ 2,234 $ 292 $ 32 $ 10 $ 147,140 Premier Loans 68,166 29,236 7,155 2,101 528 82 107,268 Other Consumer Loans 482,667 136,511 24,941 8,134 2,333 526 655,112 Real Estate Loans 3,640 13,216 6,098 5,261 3,876 4,517 36,608 Sales Finance Contracts 85,001 37,060 19,145 3,817 585 68 145,676 Total $ 768,614 $ 231,455 $ 59,573 $ 19,605 $ 7,354 $ 5,203 $ 1,091,804 The Company’s Gross Balance (in 000's) on non-accrual loans by loan class as of September 30, 2023 and December 31, 2022 are as follows: Loan Class September 30, December 31, Live Check Loans $ 9,839 $ 13,527 Premier Loans 3,227 4,738 Other Consumer Loans 30,966 41,240 Real Estate Loans 1,264 1,870 Sales Finance Contracts 6,142 5,656 Total $ 51,438 $ 67,031 Age analysis of Gross Balance (in 000's) on past due loans, segregated by loan class, as of September 30, 2023: Loan Class 30-59 Days 60-89 Days 90 Days or Total Live Check Loans $ 5,296 $ 3,315 $ 6,307 $ 14,918 Premier Loans 1,308 941 2,178 4,427 Other Consumer Loans 20,824 12,039 23,181 56,044 Real Estate Loans 725 421 1,353 2,499 Sales Finance Contracts 4,028 2,203 4,081 10,312 Total $ 32,181 $ 18,919 $ 37,100 $ 88,200 Age analysis of Gross Balance (in 000's) on past due loans, segregated by loan class, as of December 31, 2022: Loan Class 30-59 Days 60-89 Days 90 Days or Total Live Check Loans $ 6,217 $ 4,524 $ 8,232 $ 18,973 Premier Loans 2,164 1,302 2,416 5,882 Other Consumer Loans 24,681 14,373 26,818 65,872 Real Estate Loans 894 436 1,380 2,710 Sales Finance Contracts 4,257 2,066 3,315 9,638 Total $ 38,213 $ 22,701 $ 42,161 $ 103,075 While aging analysis is the primary credit quality indicator, we also consider loans in non-accrual status, loan restructures where the borrower is experiencing financial difficulty, the ratio of bankrupt accounts to the total Gross Outstanding, and economic factors in evaluating whether any qualitative adjustments were necessary to the allowance for credit losses. The ratio of bankrupt accounts to the Gross Balance was 1.51% at September 30, 2023, compared to 1.56% at December 31, 2022. For each segment in the portfolio, the Company also evaluates credit quality based on the aging status of the loan and by payment activity. The following table presents the Gross Balance in each segment of the portfolio as of September 30, 2023 based on year of origination: Payment Performance by Origination Year (in thousands) 2023(1) 2022 2021 2020 2019 Prior Total Live Check Loans: Performing $ 117,682 $ 26,957 $ 3,708 $ 562 $ 57 $ 19 $ 148,985 Nonperforming 6,166 3,353 282 34 3 — 9,838 $ 123,848 $ 30,310 $ 3,990 $ 596 $ 60 $ 19 $ 158,823 Premier Loans: Performing $ 11,013 $ 34,068 $ 13,217 $ 2,756 $ 698 $ 222 $ 61,974 Nonperforming 170 1,952 875 169 36 27 3,229 $ 11,183 $ 36,020 $ 14,092 $ 2,925 $ 734 $ 249 $ 65,203 Other Consumer Loans: Performing $ 454,975 $ 167,107 $ 50,997 $ 9,797 $ 3,119 $ 1,054 $ 687,049 Nonperforming 11,603 13,546 4,475 942 298 101 30,965 $ 466,578 $ 180,653 $ 55,472 $ 10,739 $ 3,417 $ 1,155 $ 718,014 Real Estate Loans: Performing $ 2,054 $ 1,400 $ 10,754 $ 4,710 $ 4,227 $ 6,495 $ 29,640 Nonperforming — 37 523 241 216 246 1,263 $ 2,054 $ 1,437 $ 11,277 $ 4,951 $ 4,443 $ 6,741 $ 30,903 Sales Finance Contracts: Performing $ 78,852 $ 53,171 $ 21,391 $ 9,917 $ 1,427 $ 151 $ 164,909 Nonperforming 1,725 2,324 1,261 646 165 22 6,143 $ 80,577 $ 55,495 $ 22,652 $ 10,563 $ 1,592 $ 173 $ 171,052 (1) Includes loans originated during the nine months ended September 30, 2023. In March 2022 the Financial Accounting Standards Board ("FASB") issued an accounting update ("ASU No. 2022-02") eliminating the accounting for troubled debt restructurings (each, a "TDR") by creditors while enhancing the disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. The amendment also requires disclosure of gross credit losses by year of origination for finance receivables. The amendments in this update are effective for annual and interim periods beginning after December 15, 2022. The elimination of TDR guidance and enhanced disclosure requirements were adopted prospectively for loan modifications after adoption. These enhanced disclosures are presented herein for periods since adoption. Modifications that lower the principal balance experience a direct charge-off for the difference of the original and modified principal amount. The Company only lowers the principal balance due in the event of a court order. The information relating to modifications made to borrowers experiencing financial difficulty (dollars in 000's) for the period indicated are as follows: Three months ended September 30, 2023 (in 000's) Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Live Check Loans $ 1,225 3.1 % $ 503 1.3 % $ 627 1.6 % $ 677 1.7 % $ 352 0.9 % Premier Loans 268 1.6 % 375 2.3 % 176 1.1 % 533 3.3 % 309 1.9 % Other Consumer Loans 3,245 1.8 % 3,969 2.2 % 2,225 1.2 % 7,651 4.3 % 4,721 2.6 % Real Estate Loans 119 1.6 % — — % — — % — — % — — % Sales Finance Contracts 207 0.5 % 298 0.7 % 459 1.1 % 1,614 3.8 % 192 0.5 % Total $ 5,064 1.8 % $ 5,145 1.8 % $ 3,487 1.2 % $ 10,475 3.7 % $ 5,574 2.0 % Nine months ended September 30, 2023 (in 000's) Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Live Check Loans $ 3,749 3.1 % $ 1,622 1.4 % $ 1,895 1.6 % $ 2,106 1.8 % $ 876 0.7 % Premier Loans 1,011 2.1 % 1,190 2.4 % 613 1.3 % 1,456 3.0 % 1,008 2.1 % Other Consumer Loans 8,939 1.7 % 10,353 1.9 % 7,156 1.3 % 21,657 4.0 % 12,908 2.4 % Real Estate Loans 282 1.3 % 5 — % 25 0.1 % — — % 17 0.1 % Sales Finance Contracts 480 0.4 % 577 0.4 % 1,372 1.1 % 4,677 3.6 % 475 0.4 % Total $ 14,461 1.7 % $ 13,747 1.6 % $ 11,061 1.3 % $ 29,896 3.5 % $ 15,284 1.8 % The financial effects of the modifications made to borrowers experiencing financial difficulty in the three months ended September 30, 2023 are as follows: Loan Modification Loan Class Financial Effect Principal Forgiveness Live Check Loans Reduced the gross balance of the loans $0.6 million Premier Loans Reduced the gross balance of the loans $0.2 million Other Consumer Loans Reduced the gross balance of the loans $2.2 million Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the gross balance of the loans $0.5 million Interest Rate Reduction Live Check Loans Reduced the weighted-weighted average contractual interest rate from 27.1% to 16.8% Premier Loans Reduced the weighted-weighted average contractual interest rate from 20.6% to 16.0% Other Consumer Loans Reduced the weighted-weighted average contractual interest rate from 29.1% to 18.8% Real Estate Loans Reduced the weighted-weighted average contractual interest rate from 18.2% to 6.0% Sales Finance Contracts Reduced the weighted-weighted average contractual interest rate from 21.3% to 13.3% Term Extension Live Check Loans Added a weighted average 12 months to the term Premier Loans Added a weighted average 26 months to the term Other Consumer Loans Added a weighted average 16 months to the term Real Estate Loans No Financial Effect Sales Finance Contracts Added a weighted average 28 months to the term The financial effects of the modifications made to borrowers experiencing financial difficulty in the nine months ended September 30, 2023 are as follows: Loan Modification Loan Class Financial Effect Principal Forgiveness Live Check Loans Reduced the gross balance of the loans $1.9 million Premier Loans Reduced the gross balance of the loans $0.6 million Other Consumer Loans Reduced the gross balance of the loans $7.2 million Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the gross balance of the loans $1.4 million Interest Rate Reduction Live Check Loans Reduced the weighted-weighted average contractual interest rate from 26.9% to 17.0% Premier Loans Reduced the weighted-weighted average contractual interest rate from 20.3% to 15.4% Other Consumer Loans Reduced the weighted-weighted average contractual interest rate from 29.1% to 19.2% Real Estate Loans Reduced the weighted-weighted average contractual interest rate from 18.4% to 6.6% Sales Finance Contracts Reduced the weighted-weighted average contractual interest rate from 21.7% to 14.8% Term Extension Live Check Loans Added a weighted average 13 months to the term Premier Loans Added a weighted average 22 months to the term Other Consumer Loans Added a weighted average 16 months to the term Real Estate Loans Added a weighted average 43 months to the term Sales Finance Contracts Added a weighted average 17 months to the term Loans modified for borrowers experiencing financial difficulty during the prior 12 months that subsequently charged off during the three and nine month periods ended September 30, 2023 (in 000's): Three Months Ended September 30, 2023 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination- Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Live Check Loans $ 908 $ 142 $ 408 $ 166 $ 101 Premier Loans 125 100 85 96 99 Other Consumer Loans 1,554 832 909 1,244 852 Real Estate Loans — — — — — Sales Finance Contracts 73 101 159 330 20 Total $ 2,660 $ 1,175 $ 1,561 $ 1,836 $ 1,072 Nine Months Ended September 30, 2023 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination- Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Live Check Loans $ 2,326 $ 221 $ 697 $ 221 $ 226 Premier Loans 366 148 242 144 183 Other Consumer Loans 4,002 1,143 1,877 2,047 1,630 Real Estate Loans — — 5 — — Sales Finance Contracts 153 160 234 523 49 Total $ 6,847 $ 1,672 $ 3,055 $ 2,935 $ 2,088 The aging for loans that were modified to borrowers experiencing financial difficulty in the past 12 months (in 000's): September 30, 2023 Loan Class Current 30 - 89 Past Due 90+ Past Due Total Live Check Loans $ 12,070 $ 1,153 $ 1,752 $ 14,975 Premier Loans 6,876 855 911 8,642 Other Consumer Loans 78,198 10,007 11,283 99,488 Real Estate Loans 219 38 293 550 Sales Finance Contracts 9,524 1,276 1,442 12,242 Total $ 106,887 $ 13,329 $ 15,681 $ 135,897 Prior to January 1, 2023, the Company classified a receivable as a TDR when the Company modified a loan's contractual terms for economic or other reasons related to the borrower's financial difficulties and granted a concession that would not have otherwise been considered. The following table presents a summary of loans that were restructured during the three months ended September 30, 2022 ($ in 000's): Loan Class Number Pre-Modification Post-Modification Live Check Loans 2,014 $ 3,451 $ 3,408 Premier Loans 307 2,032 1,989 Other Consumer Loans 6,500 26,060 25,414 Real Estate Loans 6 48 48 Sales Finance Contracts 343 2,440 2,371 Total 9,170 $ 34,031 $ 33,230 The following table presents a summary of loans that were restructured during the nine months ended September 30, 2022 ($ in 000's): Loan Class Number Pre-Modification Post-Modification Live Check Consumer Loans 4,401 $ 7,847 $ 7,726 Premier Consumer Loans 685 4,539 4,420 Other Consumer Loans 15,740 61,206 59,388 Real Estate Loans 18 163 161 Sales Finance Contracts 799 5,875 5,684 Total 21,643 $ 79,630 $ 77,379 TDRs that occurred during the twelve months ended September 30, 2022 and subsequently defaulted during the three months ended September 30, 2022 are listed below ($ in 000's): Loan Class Number Pre-Modification Live Check Loans 816 $ 1,359 Premier Loans 61 349 Other Consumer Loans 1,831 4,453 Real Estate Loans 1 2 Sales Finance Contracts 78 381 Total 2,787 $ 6,544 TDRs that occurred during the twelve months ended September 30, 2022 and subsequently defaulted during the nine months ended September 30, 2022 are listed below ($ in 000's): Loan Class Number Pre-Modification Live Check Consumer Loans 1,583 $ 2,787 Premier Consumer Loans 132 724 Other Consumer Loans 4,130 9,572 Real Estate Loans 1 2 Sales Finance Contracts 137 667 Total 5,983 $ 13,752 Allowance for Credit Losses The allowance for credit losses is based on Management's evaluation of the inherent risks and changes in the composition of the Company's loan portfolio. When the Company implemented ASU No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”) loans outstanding with similar risk characteristics were collectively evaluated in pools utilizing an open pool method, whereby a historical loss rate was calculated and applied to the balance of loans outstanding in the portfolio at each reporting period. This historical loss rate was then adjusted by a macroeconomic forecast and other qualitative factors, as appropriate, to fully reflect the expected losses in the loan portfolio. For the period ending September 30, 2023 we utilized a Probability of Default (“PD”) / Loss Given Default (“LGD”) technique to estimate the allowance for credit losses, in which the estimated loss is equal to the product of PD and LGD. Historical net finance receivables are tracked over the term of the loan pools to identify the instances of loss (PDs) and the average severity of losses (LGDs). We engaged a major rating service provider to assist with incorporating a reasonable and supportable forecast which is utilized to support the adjustments of our historical loss experience. Key segmentation in the technique is origination vintage, remaining contractual term, risk score and state of origination. The technique produces a variety of alternative economic scenarios. We consider how macroeconomic and/or other factors might impact expected credit losses over the remaining maturity of the portfolio and determine which scenario(s) and specific scenario weights are applied within the estimation. The allowance for credit losses recorded in the balance sheet reflects Management’s best estimate of expected credit losses. There was not a material impact on the Company’s expected credit losses as a result of the change. The output of both models was within the range of acceptable values. Determining a proper allowance for credit losses is a critical accounting estimate. Estimates used in determining the credit loss reserve are influenced by outside factors, such as consumer payment patterns and general economic conditions, there is uncertainty inherent in these estimates. Actual results could vary based on future changes in significant assumptions. The Company classifies delinquent accounts at the end of each month according to the Company’s graded delinquency rules which includes the number of installments past due at that time, based on the then-existing terms of the contract. Accounts are classified in delinquency categories of 30-59 days past due, 60-89 days past due, or 90 or more days past due based on the Company’s graded delinquency policy. When a loan meets the Company’s charge-off policy, the loan is charged off, unless Management directs that it be retained as an active loan. In making this charge-off evaluation, Management considers factors such as pending insurance, bankruptcy status and other indicators of collectability. The amount charged off is the unpaid balance less the unearned finance charges and the unearned insurance premiums, if applicable. Management ceases accruing finance charges on loans that meet the Company’s non-accrual policy based on grade delinquency rules, generally when two payments remain unpaid on precomputed loans or when the interest paid-to-date on an interest-bearing loan is 60 days or more past due. Finance charges are then only recognized to the extent there is a loan payment received or when the account qualifies for return to accrual status. Accounts qualify for return to accrual status when the graded delinquency on a precomputed loan is less than two payments and on when the interest paid-to-date on an interest-bearing loan is less than 60 days past due. There were no loans that met the non-accrual policy still accruing interest at September 30, 2023 or December 31, 2022. The allowance for credit losses decreased by $4.2 million to $71.0 million as of September 30, 2023, compared to $75.2 million at December 31, 2022. Management believes that the allowance for credit losses, as calculated in accordance with the Company’s current expected credit loss (“CECL”) methodology, is appropriate to cover expected credit losses on loans at September 30, 2023; however, because the allowance for credit losses is based on estimates, there can be no assurance that the ultimate charge-off amount will match such estimates. Management may determine it is appropriate to increase or decrease the allowance for expected credit losses in future periods, or actual losses in any period, either of which events could have a material impact on our results of operations in the future. Gross charge offs by origination year during the three months ended September 30, 2023 (in 000's): Loan Class 2023 2022 2021 2020 2019 Prior Total Live Check Loans $ 3,432 $ 3,666 $ 333 $ 25 $ 7 $ 16 $ 7,479 Premier Loans 81 1,084 426 126 41 9 1,766 Other Consumer Loans 2,607 9,292 2,700 360 205 166 15,330 Real Estate Loans — — — 5 — 2 8 Sales Finance Contracts 176 1,040 542 315 91 20 2,184 Total $ 6,297 $ 15,082 $ 4,001 $ 831 $ 344 $ 213 $ 26,768 Gross charge offs by origination year during the nine months ended September 30, 2023 (in 000's): Loan Class 2023 2022 2021 2020 2019 Prior Total Live Check Loans $ 3,586 $ 17,899 $ 1,957 $ 151 $ 36 $ 46 $ 23,675 Premier Loans 81 3,336 1,851 394 168 41 5,871 Other Consumer Loans 2,713 31,080 12,401 1,787 749 524 49,254 Real Estate Loans — — 1 12 1 11 25 Sales Finance Contracts 190 3,269 2,043 1,259 239 59 7,059 Total $ 6,570 $ 55,584 $ 18,253 $ 3,603 $ 1,193 $ 681 $ 85,884 Segmentation of the portfolio began with the adoption of ASC Topic 326 on January 1, 2020. The following table provides additional information on our allowance for credit losses (in 000's) based on a collective evaluation. Three Months Ended September 30, 2023 Live Premier Other Real Sales Total Allowance for Credit Losses: Ending Balance 6/30/2023 $ 15,289 $ 3,860 $ 47,665 $ 142 $ 9,293 $ 76,249 Provision for Credit Losses 1,667 1,956 6,502 2,109 2,593 $ 14,827 Charge-offs (7,479) (1,766) (15,328) (9) (2,184) $ (26,766) Recoveries 1,431 380 4,355 2 502 $ 6,670 Ending Balance 9/30/2023 $ 10,908 $ 4,430 $ 43,194 $ 2,244 $ 10,204 $ 70,980 Nine Months Ended September 30, 2023 Live Premier Other Real Sales Total Allowance for Credit Losses: Balance as of 12/31/2022 $ 14,896 $ 6,108 $ 46,412 $ 143 $ 7,651 $ 75,210 Provision for Credit Losses 15,649 3,145 33,213 2,122 8,107 $ 62,236 Charge-offs (23,675) (5,871) (49,254) (25) (7,059) $ (85,884) Recoveries 4,038 1,048 12,823 4 1,505 $ 19,418 Ending Balance 9/30/2023 $ 10,908 $ 4,430 $ 43,194 $ 2,244 $ 10,204 $ 70,980 Comparative information of the collective evaluation of the Company's allowance for credit losses (in 000's) is presented the following table. Three Months Ended Nine Months Ended September 30, 2023 September 30, 2022 September 30, 2023 September 30, 2022 Allowance for Credit Losses: Beginning Balance $ 76,249 $ 68,302 $ 75,210 $ 67,311 Provision for credit losses $ 14,827 $ 24,968 $ 62,236 $ 57,024 Charge-offs $ (26,766) $ (25,547) $ (85,884) $ (67,381) Recoveries $ 6,670 $ 5,504 $ 19,418 $ 16,272 Ending balance; collectively evaluated for impairment $ 70,980 $ 73,227 $ 70,980 $ 73,227 |