Loans | Loans The Company’s consumer loans are made to individuals, who may be new customers, existing customers (loan renewals), former customers or customers converting from a sales contract, in relatively small amounts for relatively short period of time. First and second mortgage loans on real estate are made in larger amounts and for longer periods of time. The Company also purchases sales finance contracts from various dealers. All loans and sales contracts are held for investment. Cash, unearned finance charges, origination fees, discounts, premiums, deferred fees, and, in the instance of a loan renewal, the net payoff of the of the renewed loan are included in the loan origination amount. The cash component of the loan origination is included in the Statement of Cash Flows in the Cash Flows from Investing Activities as Loans Originated or Purchased. Loan Renewals Loan renewals are accounted for in accordance with the applicable guidance in ASC Topic 310-20 Nonrefundable Fees and Other Costs . Loan renewals are a product the Company offers to existing customers that allows them to borrow additional funds from the Company. In evaluating a loan for renewal, in addition to our standard underwriting requirements, we may take into consideration the customer’s prior payment performance with us, which we believe to be an indicator of the customer’s future credit performance. If the terms of the new loan resulting from a loan renewal are at least as favorable to us as the terms for comparable loans to other customers with similar collection risks who are not renewing a loan, the renewal is accounted for as a new loan. The criteria is met if the new loan's effective yield is at least equal to the effective yield for such comparable loans and the modification of the original loan is more than minor. A modification of a loan is more than minor if the present value of the cash flows under the terms of the renewal is at least 10 percent different from the present value of the remaining cash flows under the terms of the original loan. Accordingly, when a renewal is generated, the original loan(s) are extinguished along with the associated unearned finance charges and a new loan is originated. Substantially all renewals include a non-cash component that represents the exchange of the original principal balance for the new principal balance and a cash component for the net proceeds distributed to the customer for the additional amount borrowed. The cash component is presented as outflows from investing activities and the non-cash component is presented as a non-cash investing activity. Cash, unearned finance charges, origination fees, discounts, premiums, deferred fees, and, in the instance of a loan renewal, the net payoff of the of the renewed loan are included in the loan origination amount. The cash component of the loan origination is included in the Statement of Cash Flows in the Cash Flows from Investing Activities as Loans Originated or Purchased. Reconciliation of Gross Loans Originated / Acquired to Loans Originated or Purchased in Consolidated Statements of Cash Flows (in thousands): Nine Months Ended September 30, 2024 2023 Loans originated or purchased: Originated $ 915,660 $ 855,522 Purchased $ 8,705 32,882 Less Non-Cash Reconciling items: Other Consumer renewed loans (live check and premier) 226,821 182,951 Other non-cash activity: unearned finance charges, origination fees, discounts, premiums, and deferred fees 265,482 230,935 Loans originated or purchased per Consolidated Statements of Cash Flows: $ 432,062 $ 474,518 Description of Loans Loans outstanding on the Consolidated Statements of Financial Position (“Financial Gross Outstanding(s)”) include principal, origination fees, premiums, discounts, and in the case of interest-bearing loans, deferred fees, other fees receivable, and accrued interest receivable. Loan performance reporting is generally based on a loan’s gross outstanding balance (“Gross Outstanding(s)”), (“Gross Balance”), ("Gross Amount"), or ("Gross Loan") that includes principal plus origination fees for interest-bearing loans and the total of payments for loans with pre-computed interest. The allowance for credit losses is based on the underlying financial instrument’s amortized cost basis ("Amortized Cost Basis"), with the allowance representing the portion of Amortized Cost Basis the Company does not expect to recover due to credit losses. The following are included in the Company’s Amortized Cost Basis: • For pre-computed loans: Principal Balance, net of unearned finance charges and unearned insurance 1 . • For interest-bearing loans: Principal Balance, net of unearned insurance 1 . 1 The state of Louisiana classifies certain insurance products as non-refundable. Non-refundable products are not netted against the principal balance for calculation of the amortized cost basis. The Company’s Gross Balances (in thousands) by loan class as of September 30, 2024 and December 31, 2023: Gross Balance (in thousands) by Origination Year as of September 30, 2024: Loan Class 2024 2023 2022 2021 2020 Prior Total Direct Cash Loans: Live Check Loans $ 105,877 $ 33,164 $ 4,635 $ 720 $ 92 $ 24 $ 144,512 Direct Cash Loans: Premier Loans 4,386 5,197 12,830 4,521 721 222 27,877 Direct Cash Loans: Other Consumer Loans 531,317 214,180 53,866 19,677 3,530 1,670 824,240 Real Estate Loans 2,249 4 1,130 9,190 3,898 8,266 24,737 Sales Finance Contracts 55,530 62,201 29,653 11,069 3,449 408 162,310 Total $ 699,359 $ 314,746 $ 102,114 $ 45,177 $ 11,690 $ 10,590 $ 1,183,676 Gross Balance (in thousands) by Origination year as of December 31, 2023: Loan Class 2023 2022 2021 2020 2019 Prior Total Direct Cash Loans: Live Check Loans $ 136,419 $ 16,682 $ 2,661 $ 376 $ 36 $ 17 $ 156,191 Direct Cash Loans: Premier Loans 11,890 27,961 10,878 2,160 505 170 53,564 Direct Cash Loans: Other Consumer Loans 582,489 123,277 41,431 8,044 2,536 854 758,631 Real Estate Loans 2,075 1,365 10,877 4,649 4,118 6,220 29,304 Sales Finance Contracts 98,384 47,852 18,935 8,279 1,142 112 174,704 Total $ 831,257 $ 217,137 $ 84,782 $ 23,508 $ 8,337 $ 7,373 $ 1,172,394 The Company’s Gross Balance (in thousands) on non-accrual loans by loan class are as follows: Loan Class September 30, December 31, Direct Cash Loans: Live Check Loans $ 8,503 $ 10,888 Direct Cash Loans: Premier Loans 1,394 2,526 Direct Cash Loans: Other Consumer Loans 37,392 33,194 Real Estate Loans 1,521 1,383 Sales Finance Contracts 6,146 6,655 Total $ 54,956 $ 54,646 Age analysis of Gross Balance (in thousands) on past due loans, segregated by loan class: September 30, 2024 Loan Class 30-59 Days 60-89 Days 90 Days or Total Direct Cash Loans: Live Check Loans $ 4,984 $ 2,458 $ 5,090 $ 12,532 Direct Cash Loans: Premier Loans 830 315 770 1,915 Direct Cash Loans: Other Consumer Loans 25,488 12,321 21,280 59,089 Real Estate Loans 855 365 1,320 2,540 Sales Finance Contracts 4,015 2,013 3,361 9,389 Total $ 36,172 $ 17,472 $ 31,821 $ 85,465 December 31, 2023 Loan Class 30-59 Days 60-89 Days 90 Days or Total Direct Cash Loans: Live Check Loans $ 4,555 $ 4,228 $ 6,548 $ 15,331 Direct Cash Loans: Premier Loans 1,142 789 1,713 3,644 Direct Cash Loans: Other Consumer Loans 19,975 11,240 24,433 55,648 Real Estate Loans 776 334 1,403 2,513 Sales Finance Contracts 4,228 2,226 4,142 10,596 Total $ 30,676 $ 18,817 $ 38,239 $ 87,732 While aging analysis is the primary credit quality indicator, we also consider loans in non-accrual status, loan restructures where the borrower is experiencing financial difficulty, the ratio of bankrupt accounts to the total Gross Outstanding, and economic factors in evaluating whether any qualitative adjustments were necessary to the allowance for credit losses. The ratio of bankrupt accounts to the Gross Balance was 1.48% at September 30, 2024, compared to 1.43% at December 31, 2023. The following table presents the gross balance (in thousands) in each segment in the portfolio as of September 30, 2024 based on year of origination: Payment Performance by Origination Year (in thousands) 2024(1) 2023 2022 2021 2020 Prior Total Direct Cash Loans: Live Check Loans Performing $ 100,952 $ 30,067 $ 4,250 $ 632 $ 84 $ 24 $ 136,009 Nonperforming 4,925 3,097 385 88 8 — 8,503 $ 105,877 $ 33,164 $ 4,635 $ 720 $ 92 $ 24 $ 144,512 Direct Cash Loans: Premier Loans Performing $ 4,321 $ 5,013 $ 12,025 $ 4,233 $ 678 $ 213 $ 26,483 Nonperforming 65 184 805 288 43 9 1,394 $ 4,386 $ 5,197 $ 12,830 $ 4,521 $ 721 $ 222 $ 27,877 Direct Cash Loans: Other Consumer Loans Performing $ 516,727 $ 198,536 $ 49,265 $ 17,586 $ 3,222 $ 1,512 $ 786,848 Nonperforming 14,590 15,644 4,601 2,091 308 158 37,392 $ 531,317 $ 214,180 $ 53,866 $ 19,677 $ 3,530 $ 1,670 $ 824,240 Real Estate Loans: Performing $ 2,249 $ 4 $ 1,066 $ 8,459 $ 3,592 $ 7,846 $ 23,216 Nonperforming — — 64 731 306 420 1,521 $ 2,249 $ 4 $ 1,130 $ 9,190 $ 3,898 $ 8,266 $ 24,737 Sales Finance Contracts: Performing $ 54,724 $ 59,636 $ 28,047 $ 10,293 $ 3,116 $ 348 $ 156,164 Nonperforming 806 2,565 1,606 776 333 60 6,146 $ 55,530 $ 62,201 $ 29,653 $ 11,069 $ 3,449 $ 408 $ 162,310 (1) Includes loans originated during the nine months ended September 30, 2024. Modifications to Borrowers Experiencing Financial Difficulty The Company allows refinancing of delinquent loans on a case-by-case basis for those who satisfy certain eligibility requirements. The eligible customers can include those experiencing temporary hardships, lawsuits, or customers who have declared bankruptcy. In most cases, the loans that are eligible for restructuring are between 90 and 180 days past due. We do not allow the amount of the new loan to exceed the original amount of the existing loan and we believe that refinancing the delinquent loans for certain customers provides the Company with an opportunity to increase its average loans outstanding and its interest, fees, and other income without experiencing a significant increase in loan losses. These refinancings also provide a resolution to temporary financial setbacks for these borrowers and sustain their credit rating. Legal fees and other direct costs incurred by the Company during a restructuring are expensed when incurred. The effective interest rate for restructured loans is based on the original contractual rate, not the rate specified in the restructuring agreement. The modified loans are adjusted to be recorded at the value of expected cash flows to be received in the future. Modifications that lower the principal balance experience a direct charge-off for the difference of the original and modified principal amount. Substantially all of the restructurings relate to fee and interest rate concessions. The Company only lowers the principal balance in the event of a court order. The information relating to modifications made to borrowers experiencing financial difficulty (in thousands, except for %) for the period indicated are as follows: Three Months Ended September 30, 2024 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 1,106 3.1 % $ 354 1.0 % $ 451 1.2 % $ 531 1.5 % $ 392 1.1 % Direct Cash Loans: Premier Loans 143 2.1 % 161 2.3 % 70 1.0 % 364 5.2 % 188 2.7 % Direct Cash Loans: Other Consumer Loans 4,545 2.2 % 5,064 2.5 % 2,774 1.3 % 8,906 4.3 % 5,623 2.7 % Real Estate Loans — — % — — % 4 0.1 % — — % — — % Sales Finance Contracts 209 0.5 % 200 0.5 % 564 1.4 % 1,620 4.0 % 172 0.4 % Total $ 6,003 2.0 % $ 5,779 2.0 % $ 3,863 1.3 % $ 11,421 3.9 % $ 6,375 2.2 % Three Months Ended September 30, 2023 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 1,225 3.1 % $ 503 1.3 % $ 627 1.6 % $ 677 1.7 % $ 352 0.9 % Direct Cash Loans: Premier Loans 268 1.6 % 375 2.3 % 176 1.1 % 533 3.3 % 309 1.9 % Direct Cash Loans: Other Consumer Loans 3,245 1.8 % 3,969 2.2 % 2,225 1.2 % 7,651 4.3 % 4,721 2.6 % Real Estate Loans 119 1.6 % — — % — — % — — % — — % Sales Finance Contracts 207 0.5 % 298 0.7 % 459 1.1 % 1,614 3.8 % 192 0.5 % Total $ 5,064 1.8 % $ 5,145 1.8 % $ 3,487 1.2 % $ 10,475 3.7 % $ 5,574 2.0 % Nine Months Ended September 30, 2024 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 3,749 3.5 % $ 1,298 1.2 % $ 1,665 1.5 % $ 1,541 1.4 % $ 1,118 1.0 % Direct Cash Loans: Premier Loans 445 2.1 % 613 2.9 % 318 1.5 % 791 3.8 % 575 2.7 % Direct Cash Loans: Other Consumer Loans 12,390 2.0 % 13,380 2.2 % 8,038 1.3 % 23,390 3.8 % 14,645 2.4 % Real Estate Loans 104 0.6 % 27 0.2 % 4 — % — — % 9 0.1 % Sales Finance Contracts 666 0.5 % 699 0.6 % 1,399 1.1 % 4,472 3.7 % 423 0.3 % Total $ 17,354 2.0 % $ 16,017 1.8 % $ 11,424 1.3 % $ 30,194 3.4 % $ 16,770 1.9 % Nine Months Ended September 30, 2023 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 3,749 3.1 % $ 1,622 1.4 % $ 1,895 1.6 % $ 2,106 1.8 % $ 876 0.7 % Direct Cash Loans: Premier Loans 1,011 2.1 % 1,190 2.4 % 613 1.3 % 1,456 3.0 % 1,008 2.1 % Direct Cash Loans: Other Consumer Loans 8,939 1.7 % 10,353 1.9 % 7,156 1.3 % 21,657 4.0 % 12,908 2.4 % Real Estate Loans 282 1.3 % 5 — % 25 0.1 % — — % 17 0.1 % Sales Finance Contracts 480 0.4 % 577 0.4 % 1,372 1.1 % 4,677 3.6 % 475 0.4 % Total $ 14,461 1.7 % $ 13,747 1.6 % $ 11,061 1.3 % $ 29,896 3.5 % $ 15,284 1.8 % The financial effects of the modifications made to borrowers experiencing financial difficulty. As of and for the three months ended September 30, 2024 Loan Modification Loan Class Financial Effect Principal Forgiveness Live Check Loans Reduced the gross balance of the loans $0.5 million Premier Loans Reduced the gross balance of the loans < $0.1 million Other Consumer Loans Reduced the gross balance of the loans $2.8 million Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the gross balance of the loans $0.6 million Interest Rate Reduction Live Check Loans Reduced the weighted-average contractual interest rate from 27.5% to 16.5% Premier Loans Reduced the weighted-average contractual interest rate from 20.4% to 15.5% Other Consumer Loans Reduced the weighted-average contractual interest rate from 28.9% to 18.8% Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the weighted-average contractual interest rate from 22.5% to 14.9% Term Extension Live Check Loans Added a weighted average 10 months to the term Premier Loans Added a weighted average 20 months to the term Other Consumer Loans Added a weighted average 16 months to the term Real Estate Loans No Financial Effect Sales Finance Contracts Added a weighted average 19 months to the term As of and for the three months ended September 30, 2023 Loan Modification Loan Class Financial Effect Principal Forgiveness Live Check Loans Reduced the gross balance of the loans $0.6 million Premier Loans Reduced the gross balance of the loans $0.2 million Other Consumer Loans Reduced the gross balance of the loans $2.2 million Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the gross balance of the loans $0.5 million Interest Rate Reduction Live Check Loans Reduced the weighted-average contractual interest rate from 27.1% to 16.8% Premier Loans Reduced the weighted-average contractual interest rate from 20.6% to 16.0% Other Consumer Loans Reduced the weighted-average contractual interest rate from 29.1% to 18.8% Real Estate Loans Reduced the weighted-average contractual interest rate from 18.2% to 6.0% Sales Finance Contracts Reduced the weighted-average contractual interest rate from 21.3% to 13.3% Term Extension Live Check Loans Added a weighted average 12 months to the term Premier Loans Added a weighted average 26 months to the term Other Consumer Loans Added a weighted average 16 months to the term Real Estate Loans No Financial Effect Sales Finance Contracts Added a weighted average 28 months to the term As of and for the nine months ended September 30, 2024 Loan Modification Loan Class Financial Effect Principal Forgiveness Live Check Loans Reduced the gross balance of the loans $1.7 million Premier Loans Reduced the gross balance of the loans $0.3 million Other Consumer Loans Reduced the gross balance of the loans $8.0 million Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the gross balance of the loans $1.4 million Interest Rate Reduction Live Check Loans Reduced the weighted-average contractual interest rate from 27.6% to 16.4% Premier Loans Reduced the weighted-average contractual interest rate from 20.2% to 15.3% Other Consumer Loans Reduced the weighted-average contractual interest rate from 29.0% to 18.8% Real Estate Loans Reduced the weighted-average contractual interest rate from 19.3% to 8.5% Sales Finance Contracts Reduced the weighted-average contractual interest rate from 22.6% to 15.1% Term Extension Live Check Loans Added a weighted average 12 months to the term Premier Loans Added a weighted average 21 months to the term Other Consumer Loans Added a weighted average 16 months to the term Real Estate Loans No Financial Effect Sales Finance Contracts Added a weighted average 19 months to the term As of and for the nine months ended September 30, 2023 Loan Modification Loan Class Financial Effect Principal Forgiveness Live Check Loans Reduced the gross balance of the loans $1.9 million Premier Loans Reduced the gross balance of the loans $0.6 million Other Consumer Loans Reduced the gross balance of the loans $7.2 million Real Estate Loans No Financial Effect Sales Finance Contracts Reduced the gross balance of the loans $1.4 million Interest Rate Reduction Live Check Loans Reduced the weighted-average contractual interest rate from 26.9% to 17.0% Premier Loans Reduced the weighted-average contractual interest rate from 20.3% to 15.4% Other Consumer Loans Reduced the weighted-average contractual interest rate from 29.1% to 19.2% Real Estate Loans Reduced the weighted-average contractual interest rate from 18.4% to 6.6% Sales Finance Contracts Reduced the weighted-average contractual interest rate from 21.7% to 14.8% Term Extension Live Check Loans Added a weighted average 13 months to the term Premier Loans Added a weighted average 22 months to the term Other Consumer Loans Added a weighted average 16 months to the term Real Estate Loans Added a weighted average 43 months to the term Sales Finance Contracts Added a weighted average 17 months to the term The aging for loans that were modified for borrowers experiencing financial difficulty in the past 12 months (in thousands): September 30, 2024 Loan Class Current 30 - 89 Past Due 90+ Past Due Total Direct Cash Loans: Live Check Loans $ 12,127 $ 472 $ 423 $ 13,022 Direct Cash Loans: Premier Loans 4,734 357 158 5,249 Direct Cash Loans: Other Consumer Loans 72,747 6,709 2,976 82,432 Real Estate Loans 262 29 24 315 Sales Finance Contracts 9,262 734 373 10,369 Total $ 99,132 $ 8,301 $ 3,954 $ 111,387 September 30, 2023 Loan Class Current 30 - 89 Past Due 90+ Past Due Total Direct Cash Loans: Live Check Loans $ 12,070 $ 1,153 $ 1,752 $ 14,975 Direct Cash Loans: Premier Loans 6,876 855 911 8,642 Direct Cash Loans: Other Consumer Loans 78,198 10,007 11,283 99,488 Real Estate Loans 219 38 293 550 Sales Finance Contracts 9,524 1,276 1,442 12,242 Total $ 106,887 $ 13,329 $ 15,681 $ 135,897 Loans modified for borrowers experiencing financial difficulty during the prior 12 months that subsequently charged off (in thousands): Three Months Ended September 30, 2024 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 584 $ 106 $ 298 $ 129 $ 109 Direct Cash Loans: Premier Loans 35 38 22 42 42 Direct Cash Loans: Other Consumer Loans 1,405 532 1,098 1,193 960 Real Estate Loans — — — — — Sales Finance Contracts 108 54 99 285 42 Total $ 2,132 $ 730 $ 1,517 $ 1,649 $ 1,153 Three Months Ended September 30, 2023 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 908 $ 142 $ 408 $ 166 $ 101 Direct Cash Loans: Premier Loans 125 100 85 96 99 Direct Cash Loans: Other Consumer Loans 1,554 832 909 1,244 852 Real Estate Loans — — — — — Sales Finance Contracts 73 101 159 330 20 Total $ 2,660 $ 1,175 $ 1,561 $ 1,836 $ 1,072 Nine Months Ended September 30, 2024 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination- Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 2,448 $ 223 $ 617 $ 244 $ 252 Direct Cash Loans: Premier Loans 239 63 55 101 140 Direct Cash Loans: Other Consumer Loans 4,996 1,155 2,202 2,388 2,014 Real Estate Loans — — — — — Sales Finance Contracts 341 87 190 493 109 Total $ 8,025 $ 1,528 $ 3,064 $ 3,227 $ 2,515 Nine Months Ended September 30, 2023 Loan Class Interest Rate Reduction Term Extension Principal Forgiveness Combination - Term Extension and Principal Forgiveness Combination - Term Extension and Interest Rate Reduction Direct Cash Loans: Live Check Loans $ 2,326 $ 221 $ 697 $ 221 $ 226 Direct Cash Loans: Premier Loans 366 148 242 144 183 Direct Cash Loans: Other Consumer Loans 4,002 1,143 1,877 2,047 1,630 Real Estate Loans — — 5 — — Sales Finance Contracts 153 160 234 523 49 Total $ 6,847 $ 1,672 $ 3,055 $ 2,935 $ 2,088 Allowance for Credit Losses: The Company uses a Probability of Default (“PD”) / Loss Given Default (“LGD”) technique to estimate the allowance for credit losses, in which the estimated loss is equal to the product of PD and LGD. We utilized this same technique for the current reporting period. We engaged a major rating service provider to assist with estimating the instances of loss (PDs) and the average severity of losses (LGDs) using the characteristics of our loan portfolio, along with incorporating a reasonable and supportable forecast which is utilized to support the adjustments to historical loss experience of loans with similar credit risk. Key segmentation in the technique is origination vintage, remaining contractual term, risk score and state of origination. The technique produces a variety of alternative economic scenarios. We consider how macroeconomic and/or other factors might impact expected credit losses over the remaining maturity of the portfolio and determine which scenario(s) and specific scenario weights are applied within the estimation. The allowance for credit losses recorded in the balance sheet reflects Management’s best estimate of expected credit losses. There was not a material impact on the Company’s expected credit losses as a result of the change. The output of both models was within the range of acceptable values. The Company classifies delinquent accounts at the end of each month according to the Company’s graded delinquency rules which includes the number of installments past due at that time, based on the then-existing terms of the contract. Accounts are classified in delinquency categories of 30-59 days past due, 60-89 days past due, or 90 or more days past due based on the Company’s graded delinquency policy. When a loan meets the Company’s charge-off policy, the loan is charged off, unless Management directs that it be retained as an active loan. In making this charge-off evaluation, Management considers factors such as pending insurance, bankruptcy status and other indicators of collectability. The amount charged off is the unpaid balance less the unearned finance charges and the unearned insurance premiums, if applicable. Management ceases accruing finance charges on loans that meet the Company’s non-accrual policy based on grade delinquency rules, generally when two payments remain unpaid on precomputed loans or when the interest paid-to-date on an interest-bearing loan is 60 days or more past due. Finance charges are then only recognized to the extent there is a loan payment received or when the account qualifies for return to accrual status. Accounts qualify for return to accrual status when the graded delinquency on a precomputed loan is less than two payments and when the interest paid-to-date on an interest-bearing loan is less than 60 days past due. There were no loans that met the non-accrual policy still accruing interest at September 30, 2024 or December 31, 2023. The allowance for credit losses increased by $0.3 million to $71.7 million as of September 30, 2024, compared to $71.4 million at December 31, 2023. Management believes that the allowance for credit losses, as calculated in accordance with the Company’s current expected credit loss (“CECL”) methodology, is appropriate to cover expected credit losses on loans at September 30, 2024 and December 31, 2023; however, because the allowance for credit losses is based on estimates, there can be no assurance that the ultimate charge-off amount will match such estimates. Management may determine it is appropriate to increase or decrease the allowance for expected credit losses in future periods, or actual losses in any period, either of which events could have a material impact on our results of operations in the future. Gross charge offs (in thousands) by origination year are as follows: Three Months Ended September 30, 2024 2024 2023 2022 2021 2020 Prior Total Direct Cash Loans: Live Check Loans $ 2,543 $ 3,352 $ 479 $ 85 $ 18 $ 14 6,491 Direct Cash Loans: Premier Loans 26 108 404 208 43 12 801 Direct Cash Loans: Other Consumer Loans 3,812 10,103 2,500 1,067 161 142 17,785 Real Estate Loans — — — — — 1 1 Sales Finance Contracts 227 1,097 778 423 140 23 2,688 Total $ 6,608 $ 14,660 $ 4,161 $ 1,783 $ 362 $ 192 $ 27,766 Three Months Ended September 30, 2023 2023 2022 2021 2020 2019 Prior Total Direct Cash Loans: Live Check Loans $ 3,432 $ 3,666 $ 333 $ 25 $ 7 $ 16 $ 7,479 Direct Cash Loans: Premier Loans 81 1,084 426 126 41 9 1,766 Direct Cash Loans: Other Consumer Loans 2,607 9,292 2,700 360 205 166 15,330 Real Estate Loans — — — 5 — 2 8 Sales Finance Contracts 176 1,040 542 315 91 20 2,184 Total $ 6,297 $ 15,082 $ 4,001 $ 831 $ 344 $ 213 $ 26,768 Nine Months Ended September 30, 2024 2024 2023 2022 2021 2020 Prior Total Direct Cash Loans: Live Check Loans $ 2,498 $ 14,845 $ 2,619 $ 341 $ 58 $ 47 20,408 Direct Cash Loans: Premier Loans 26 378 1,799 776 135 43 3,157 Direct Cash Loans: Other Consumer Loans 3,964 31,558 11,166 3,603 718 628 51,637 Real Estate Loans — — — — 3 1 4 Sales Finance Contracts 238 3,186 2,833 1,397 654 114 8,422 Total $ 6,726 $ 49,967 $ 18,417 $ 6,117 $ 1,568 $ 833 $ 83,628 Nine Months Ended September 30, 2023 2023 2022 2021 2020 2019 Prior Total Direct Cash Loans: Live Check Loans $ 3,586 $ 17,899 $ 1,957 $ 151 $ 36 $ 46 23,675 Direct Cash Loans: Premier Loans 81 3,336 1,851 394 168 41 5,871 Direct Cash Loans: Other Consumer Loans 2,713 31,080 12,401 1,787 749 524 49,254 Real Estate Loans — — 1 12 1 11 25 Sales Finance Contracts 190 3,269 2,043 1,259 239 59 7,059 Total $ 6,570 $ 55,584 $ 18,253 $ 3,603 $ 1,193 $ 681 $ 85,884 Segmentation of the portfolio began with the adoption of ASC Topic 326 on January 1, 2020. The following table provides additional information on our allowance for credit losses (in thousands) based on a collective evaluation. Three Months Ended September 30, 2024 Live Premier Other Real Sales Total Allowance for Credit Losses: Ending Balance 6/30/2024 $ 9,162 $ 1,476 $ 49,133 $ 1,921 $ 9,110 $ 70,802 Provision for Credit Losses 5,320 56 13,341 (87) 1,837 $ 20,467 Charge-offs (6,491) (801) (17,785) (1) (2,688) $ (27,766) Recoveries 1,570 437 5,636 1 589 $ 8,233 Ending Balance 9/30/2024 $ 9,561 $ 1,168 $ 50,325 $ 1,834 $ 8,848 $ 71,736 Three Months Ended September 30, 2023 Live Premier Other Real Sales Total Allowance for Credit Losses: Ending Balance 6/30/2023 $ 15,289 $ 3,860 $ 47,665 $ 142 $ 9,293 $ 76,249 Provision for Credit Losses 1,667 1,956 6,502 2,109 2,593 14,827 Charge-offs (7,479) (1,766) (15,328) (9) (2,184) (26,766) Recoveries 1,431 380 4,355 2 502 6,670 Ending Balance 9/30/2023 $ 10,908 $ 4,430 $ 43,194 $ 2,244 $ 10,204 $ 70,980 Nine Months Ended September 30, 2024 Live Premier Other Real Sales Total Allowance for Credit Losses: Balance as of 12/31/2023 $ 9,832 $ 2,510 $ 47,282 $ 2,488 $ 9,250 $ 71,362 Provision for Credit Losses 15,268 563 39,874 (655) 6,209 $ 61,259 Charge-offs (20,408) (3,157) (51,637) (4) (8,422) $ (83,628) Recoveries 4,869 1,252 14,806 5 1,811 $ 22,743 Ending Balance 9/30/2024 $ 9,561 $ 1,168 $ 50,325 $ 1,834 $ 8,848 $ 71,736 Nine Months Ended September 30, 2023 Live Premier Other Real Sales Total Allowance for Credit Losses: Balance as of 12/31/2022 $ 14,896 $ 6,108 $ 46,412 $ 143 $ 7,651 $ 75,210 Provision for Credit Losses 15,649 3,145 33,213 2,122 8,107 62,236 Charge-offs (23,675) (5,871) (49,254) (25) (7,059) (85,884) Recoveries 4,038 1,048 12,823 4 1,505 19,418 Ending Balance 9/30/2023 $ 10,908 $ 4,430 $ 43,194 $ 2,244 $ 10,204 $ 70,980 |