Citizens Financial (CFG) 10-Q3 Aug 222022 Q2 Quarterly reportFinancial data

Company Profile

Cover Page

Cover Page - shares	6 Months Ended
Cover Page - shares	Jun. 30, 2022	Jul. 27, 2022
Entity Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2022
Document Transition Report	false
Entity File Number	001-36636
Entity Registrant Name	CITIZENS FINANCIAL GROUP INC/RI
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	05-0412693
Entity Address, Address Line One	One Citizens Plaza
Entity Address, City or Town	Providence
Entity Address, State or Province	RI
Entity Address, Postal Zip Code	02903
City Area Code	203
Local Phone Number	900-6715
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		495,643,401
Entity Central Index Key	0000759944
Amendment Flag	false
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q2
Current Fiscal Year End Date	--12-31
Common Stock
Entity Information [Line Items]
Title of 12(b) Security	Common stock, $0.01 par value per share
Trading Symbol	CFG
Security Exchange Name	NYSE
Series D Preferred Stock
Entity Information [Line Items]
Title of 12(b) Security	Depositary Shares, each representing a 1/40th interest in a share of 6.350% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series D
Trading Symbol	CFG PrD
Security Exchange Name	NYSE
Series E Preferred Stock
Entity Information [Line Items]
Title of 12(b) Security	Depositary Shares, each representing a 1/40th interest in a share of 5.000% Fixed-Rate Non-Cumulative Perpetual Preferred Stock, Series E
Trading Symbol	CFG PrE
Security Exchange Name	NYSE

CONSOLIDATED BALANCE SHEETS (UN

CONSOLIDATED BALANCE SHEETS (UNAUDITED) - USD ($) $ in Millions		Jun. 30, 2022	Dec. 31, 2021
ASSETS:
Cash and due from banks		$ 1,456	$ 1,155
Interest-bearing cash and due from banks		5,058	8,003
Interest-bearing deposits in banks		469	316
Debt securities available for sale, at fair value (including $328 and $640 pledged to creditors, respectively)	[1]	24,961	26,067
Debt securities held to maturity (fair value of $9,361 and $2,289 respectively, and including $680 and $77 pledged to creditors, respectively)	[1]	9,567	2,242
Loans held for sale, at fair value		1,377	2,733
Other loans held for sale		2,078	735
Loans and leases		156,172	128,163
Less: Allowance for loan and lease losses		(1,964)	(1,758)
Net loans and leases		154,208	126,405
Derivative assets		1,669	1,216
Premises and equipment, net		885	768
Bank-owned life insurance		3,207	2,843
Goodwill		8,081	7,116
Other assets		13,696	8,810
TOTAL ASSETS		226,712	188,409
Deposits:
Noninterest-bearing		54,169	49,443
Interest-bearing		124,756	104,918
Total deposits		178,925	154,361
Short-term borrowed funds		3,763	74
Derivative liabilities		1,004	197
Long-term borrowed funds		14,440	6,932
Other liabilities		4,252	3,425
TOTAL LIABILITIES		202,384	164,989
Commitments and Contingencies (refer to Note 13)
Preferred stock:
$25.00 par value,100,000,000 shares authorized; 2,050,000 shares issued and outstanding at June 30, 2022 and December 31, 2021		2,014	2,014
Common stock:
$0.01 par value, 1,000,000,000 shares authorized; 644,827,702 shares issued and 495,650,259 shares outstanding at June 30, 2022 and 571,259,135 shares issued and 422,137,197 shares outstanding at December 31, 2021		6	6
Additional paid-in capital		22,100	19,005
Retained earnings		8,346	7,978
Treasury stock, at cost, 149,177,443 and 149,121,938 shares at June 30, 2022 and December 31, 2021, respectively		(4,920)	(4,918)
Accumulated other comprehensive income (loss)		(3,218)	(665)
TOTAL STOCKHOLDERS’ EQUITY		24,328	23,420
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY		$ 226,712	$ 188,409

[1]Includes only collateral pledged by the Company where counterparties have the right to sell or pledge the collateral.

CONSOLIDATED BALANCE SHEETS (_2

CONSOLIDATED BALANCE SHEETS (UNAUDITED) (Parenthetical) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
ASSETS:
Securities held-to-maturity, fair value	$ 9,361	$ 2,289
STOCKHOLDERS’ EQUITY:
Preferred stock, par value (in dollars per share)	$ 25	$ 25
Preferred stock, authorized (in shares)	100,000,000	100,000,000
Preferred stock, issued (in shares)	2,050,000	2,050,000
Preferred stock, outstanding (in shares)	2,050,000	2,050,000
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, authorized (in shares)	1,000,000,000	1,000,000,000
Common stock, issued (in shares)	644,827,702	571,259,135
Common stock, outstanding (in shares)	495,650,259	422,137,197
Treasury stock (in shares)	149,177,443	149,121,938
Available-for-sale Securities \| Asset Pledged as Collateral
ASSETS:
Securities, pledged to creditors	$ 328	$ 640
Held-to-maturity Securities
ASSETS:
Securities held-to-maturity, fair value	9,361	2,289
Held-to-maturity Securities \| Asset Pledged as Collateral
ASSETS:
Securities, pledged to creditors	$ 680	$ 77

CONSOLIDATED STATEMENTS OF OPER

CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
INTEREST INCOME:
Interest and fees on loans and leases	$ 1,370	$ 1,058	$ 2,418	$ 2,119
Interest and fees on loans held for sale	17	24	33	42
Interest and fees on other loans held for sale	25	2	32	8
Investment securities	201	124	339	252
Interest-bearing deposits in banks	13	3	17	6
Total interest income	1,626	1,211	2,839	2,427
INTEREST EXPENSE:
Deposits	54	42	79	92
Short-term borrowed funds	10	0	10	0
Long-term borrowed funds	57	45	98	94
Total interest expense	121	87	187	186
Net interest income	1,505	1,124	2,652	2,241
Provision (benefit) for credit losses	216	(213)	219	(353)
Net interest income after provision (benefit) for credit losses	1,289	1,337	2,433	2,594
NONINTEREST INCOME:
Capital markets fees	88	91	181	172
Service charges and fees	108	100	206	199
Mortgage banking fees	72	85	141	250
Card fees	71	64	131	119
Trust and investment services fees	66	60	127	118
Letter of credit and loan fees	40	38	78	76
Foreign exchange and derivative products	60	28	111	56
Securities gains, net	1	3	5	6
Other income	(12)	16	12	31
Total noninterest income	494	485	992	1,027
NONINTEREST EXPENSE:
Salaries and employee benefits	683	524	1,277	1,072
Equipment and software	169	155	319	307
Outside services	189	137	358	276
Occupancy	111	82	194	170
Other operating expense	153	93	263	184
Total noninterest expense	1,305	991	2,411	2,009
Income before income tax expense	478	831	1,014	1,612
Income tax expense	114	183	230	353
NET INCOME	364	648	784	1,259
Net income available to common stockholders	$ 332	$ 616	$ 728	$ 1,204
Weighted-average common shares outstanding:
Basic (in Shares)	491,497,026	425,948,706	457,140,258	425,951,197
Diluted (in Shares)	493,296,114	427,561,572	459,167,747	427,668,242
Per common share information:
Basic earnings (in dollars per share)	$ 0.68	$ 1.45	$ 1.59	$ 2.83
Diluted earnings (in dollars per Share)	$ 0.67	$ 1.44	$ 1.58	$ 2.81

CONSOLIDATED STATEMENTS OF COMP

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Statement of Comprehensive Income [Abstract]
Net income	$ 364	$ 648	$ 784	$ 1,259
Other comprehensive income (loss):
Net unrealized derivative instruments gains (losses) arising during the periods, net of income taxes of ($66), $16, ($236) and $9, respectively	(178)	46	(669)	25
Reclassification adjustment for net derivative (gains) losses included in net income, net of income taxes of ($3), ($10), ($11) and ($19), respectively	(8)	(27)	(32)	(52)
Net unrealized debt securities gains (losses) arising during the periods, net of income taxes of ($271), $3, ($628) and ($97), respectively	(779)	10	(1,856)	(297)
Reclassification of net debt securities (gains) losses to net income, net of income taxes of $0, $0, ($1) and ($1), respectively	(1)	(3)	(4)	(5)
Reclassification of actuarial loss to net income, net of income taxes of ($2), $1, ($1) and $1, respectively	6	4	8	8
Total other comprehensive income (loss), net of income taxes	(960)	30	(2,553)	(321)
Total comprehensive income (loss)	$ (596)	$ 678	$ (1,769)	$ 938

CONSOLIDATED STATEMENTS OF CO_2

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED) (Parenthetical) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Statement of Comprehensive Income [Abstract]
Net unrealized derivative instrument gains arising during the periods, tax	$ (66)	$ 16	$ (236)	$ 9
Reclassification adjustment for net derivative gains included in net income, tax	(3)	(10)	(11)	(19)
Net unrealized debt securities (losses) gains arising during the periods, tax	(271)	3	(628)	(97)
Reclassification of net debt securities gains to net income, tax	0	0	(1)	(1)
Amortization of actuarial loss, tax	$ (2)	$ 1	$ (1)	$ 1

CONSOLIDATED STATEMENTS OF CHAN

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY (UNAUDITED) - USD ($) $ in Millions	Total	Preferred Stock	Common Stock	Additional Paid-in Capital	Retained Earnings	Treasury Stock, at Cost	Accumulated Other Comprehensive Income (Loss)
Beginning balance (in shares) at Dec. 31, 2020		2,000,000	427,000,000
Beginning balance at Dec. 31, 2020	$ 22,673	$ 1,965	$ 6	$ 18,940	$ 6,445	$ (4,623)	$ (60)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Dividends to common stockholders	(335)				(335)
Dividends to preferred stockholders	(55)				(55)
Preferred stock issued	296	296
Preferred stock redemption	(247)	$ (247)
Treasury stock purchased (in shares)			(2,000,000)
Treasury stock purchased	(95)					(95)
Share-based compensation plans (in shares)			1,000,000
Share-based compensation plans	13			13
Employee stock purchase plan	11			11
Total comprehensive income (loss):
Net income	1,259				1,259
Other comprehensive income (loss)	(321)						(321)
Total comprehensive income (loss)	938				1,259		(321)
Ending balance (in shares) at Jun. 30, 2021		2,000,000	426,000,000
Ending balance at Jun. 30, 2021	23,199	$ 2,014	$ 6	18,964	7,314	(4,718)	(381)
Beginning balance (in shares) at Mar. 31, 2021		2,000,000	426,000,000
Beginning balance at Mar. 31, 2021	22,653	$ 1,965	$ 6	18,945	6,866	(4,718)	(411)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Dividends to common stockholders	(168)				(168)
Dividends to preferred stockholders	(32)				(32)
Preferred stock issued	296	296
Preferred stock redemption	(247)	$ (247)
Share-based compensation plans	13			13
Employee stock purchase plan	6			6
Total comprehensive income (loss):
Net income	648				648
Other comprehensive income (loss)	30						30
Total comprehensive income (loss)	678				648		30
Ending balance (in shares) at Jun. 30, 2021		2,000,000	426,000,000
Ending balance at Jun. 30, 2021	23,199	$ 2,014	$ 6	18,964	7,314	(4,718)	(381)
Beginning balance (in shares) at Dec. 31, 2021		2,000,000	422,000,000
Beginning balance at Dec. 31, 2021	23,420	$ 2,014	$ 6	19,005	7,978	(4,918)	(665)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Dividends to common stockholders	(360)				(360)
Dividends to preferred stockholders	(56)				(56)
Issuance of common stock - business acquisition (in shares)			72,000,000
Issuance of common stock - business acquisition	$ 3,036			3,036
Treasury stock purchased (in shares)	(55,505)
Treasury stock purchased	$ (2)					(2)
Share-based compensation plans (in shares)			2,000,000
Share-based compensation plans	46			46
Employee stock purchase plan	13			13
Total comprehensive income (loss):
Net income	784				784
Other comprehensive income (loss)	(2,553)						(2,553)
Total comprehensive income (loss)	(1,769)				784		(2,553)
Ending balance (in shares) at Jun. 30, 2022		2,000,000	496,000,000
Ending balance at Jun. 30, 2022	24,328	$ 2,014	$ 6	22,100	8,346	(4,920)	(3,218)
Beginning balance (in shares) at Mar. 31, 2022		2,000,000	423,000,000
Beginning balance at Mar. 31, 2022	22,074	$ 2,014	$ 6	19,021	8,209	(4,918)	(2,258)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Dividends to common stockholders	(195)				(195)
Dividends to preferred stockholders	(32)				(32)
Issuance of common stock - business acquisition (in shares)			72,000,000
Issuance of common stock - business acquisition	3,036			3,036
Treasury stock purchased	(2)					(2)
Share-based compensation plans (in shares)			1,000,000
Share-based compensation plans	36			36
Employee stock purchase plan	7			7
Total comprehensive income (loss):
Net income	364				364
Other comprehensive income (loss)	(960)						(960)
Total comprehensive income (loss)	(596)				364		(960)
Ending balance (in shares) at Jun. 30, 2022		2,000,000	496,000,000
Ending balance at Jun. 30, 2022	$ 24,328	$ 2,014	$ 6	$ 22,100	$ 8,346	$ (4,920)	$ (3,218)

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) - USD ($) $ in Millions		6 Months Ended
		Jun. 30, 2022	Jun. 30, 2021
OPERATING ACTIVITIES
Net income		$ 784	$ 1,259
Adjustments to reconcile net income to net change in cash due to operating activities:
Provision (benefit) for credit losses		219	(353)
Net change in loans held for sale		1,220	322
Depreciation, amortization and accretion		327	317
Deferred income taxes		78	199
Share-based compensation		52	35
Net gain on sales of assets		(5)	(7)
Net (increase) decrease in other assets		(3,345)	(2,129)
Net increase (decrease) in other liabilities		348	247
Net change due to operating activities		(322)	(110)
Investment securities:
Purchases of debt securities available for sale		(8,638)	(6,413)
Proceeds from maturities and paydowns of debt securities available for sale		2,164	4,321
Proceeds from sales of debt securities available for sale		1,057	104
Proceeds from maturities and paydowns of debt securities held to maturity		502	530
Net (increase) decrease in interest-bearing deposits in banks		(153)	(95)
Acquisitions, net of cash acquired	[1]	(234)	0
Purchases of loans		(979)	(1,005)
Sales of loans		417	563
Net (increase) decrease in loans and leases		(6,615)	939
Capital expenditures, net		(56)	(32)
Purchase of bank-owned life insurance		(100)	(500)
Other		(727)	(115)
Net change due to investing activities		(13,362)	(1,703)
FINANCING ACTIVITIES
Net increase (decrease) in deposits		4,347	3,472
Net increase (decrease) in short-term borrowed funds		3,674	(183)
Proceeds from issuance of long-term borrowed funds		5,217	0
Repayments of long-term borrowed funds		(1,756)	(1,357)
Treasury stock purchased		(2)	(95)
Net proceeds from issuance of preferred stock		0	296
Dividends declared and paid to common stockholders		(360)	(335)
Dividends declared and paid to preferred stockholders		(56)	(55)
Premium paid to exchange debt		0	(1)
Payments of employee tax withholding for share-based compensation		(24)	(21)
Net change due to financing activities		11,040	1,721
Net change in cash and cash equivalents	[2]	(2,644)	(92)
Cash and cash equivalents at beginning of period	[2]	9,158	12,733
Cash and cash equivalents at end of period	[2]	6,514	12,641
Non-cash items:
Transfer of securities from available for sale to held to maturity		7,810	0
Investors Acquisition:
Fair value of assets acquired, excluding cash and cash equivalents		27,171	0
Goodwill and other intangible assets		918	0
Fair value of liabilities assumed		24,966	0
Common stock issued		3,035	0
Replacement equity awards		$ 19	$ 0

[1]Includes cash paid of $355 million to acquire Investors less $287 million in cash acquired, and $143 million and $23 million of cash paid for the HSBC transaction and acquisition of DH Capital, respectively, for the six months ended June 30, 2022. See Note 2 for more detailed information regarding these acquisitions.[2]Cash and cash equivalents include cash and due from banks and interest-bearing cash and due from banks as reflected on the Consolidated Balance Sheets.

CONSOLIDATED STATEMENTS OF CA_2

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (Parenthetical) $ in Millions	6 Months Ended
	Jun. 30, 2022 USD ($)
80 Branches and Deposit Business, HSBC Bank
Cash consideration	$ 143
DH Capital, LLC
Cash consideration	$ 23

BASIS OF PRESENTATION

BASIS OF PRESENTATION	6 Months Ended
BASIS OF PRESENTATION	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
BASIS OF PRESENTATION	NOTE 1 - BASIS OF PRESENTATION Basis of Presentation The unaudited interim Consolidated Financial Statements, including the Notes presented in this document, have been prepared in accordance with GAAP interim reporting requirements and, therefore, do not include all information and Notes included in the audited Consolidated Financial Statements in conformity with GAAP. The unaudited interim Consolidated Financial Statements and Notes presented in this document should be read in conjunction with the Company’s audited Consolidated Financial Statements and accompanying Notes included in the Company’s 2021 Form 10-K. The Company’s principal business activity is banking, conducted through its banking subsidiary CBNA. The unaudited interim Consolidated Financial Statements include the accounts of Citizens and subsidiaries in which Citizens has a controlling financial interest. All intercompany transactions and balances have been eliminated. The Company has evaluated its unconsolidated entities and does not believe that any entity in which it has an interest, but does not currently consolidate, meets the requirements to be consolidated as a variable interest entity. The unaudited interim Consolidated Financial Statements include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the results for the interim periods. The results for interim periods are not necessarily indicative of results for a full year. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Material estimates that are particularly susceptible to significant change in the near-term relate to the determination of the ACL. Significant Accounting Policies For further information regarding the Company’s significant accounting policies, see Note 1 in the Company’s 2021 Form 10-K.

ACQUISITIONS

ACQUISITIONS	6 Months Ended
ACQUISITIONS	Jun. 30, 2022
Business Combination and Asset Acquisition [Abstract]
ACQUISITIONS	NOTE 2 - ACQUISITIONS Acquisition of HSBC On February 18, 2022, CBNA closed on its previously announced HSBC transaction, which included 66 branches in the New York City metropolitan area, 9 branches in the Mid-Atlantic/Washington D.C. area, and 5 branches in Southeast Florida. The acquired liabilities and assets included approximately $6.3 billion in deposits and $1.5 billion in loans. The transaction resulted in an estimated increase to goodwill of approximately $119 million, which was allocated to the Consumer business segment as of June 30, 2022. The Company’s second quarter results reflect the full quarter benefit of the HSBC transaction, and for the six months ended June 30, 2022 reflect the benefit of the HSBC transaction from the closing date of the transaction. The impact of the HSBC transaction, along with supplemental pro forma information as if the HSBC transaction had occurred on January 1, 2021, are not material to the Company’s Consolidated Statements of Operations. The HSBC transaction has been accounted for as a business combination. Accordingly, the assets acquired and liabilities assumed from HSBC were recorded at fair value as of the transaction date. The determination of fair value requires management to make estimates about discount rates, future expected cash flows, market conditions and other future events that are highly subjective in nature and are subject to change. Fair value estimates related to the assets acquired and liabilities assumed from HSBC are subject to adjustment for up to one year after the closing date. As of June 30, 2022, the fair value of the assets acquired and liabilities assumed from HSBC are not material to the Company’s Consolidated Balance Sheet and are deemed to be final. Investors acquisition On April 6, 2022, Citizens completed its previously announced Investors acquisition pursuant to an agreement and plan of merger entered into on July 28, 2021. Pursuant to the terms of the agreement, Investors merged with Citizens, with Citizens as the surviving corporation, and Investors Bank, a New Jersey state-chartered bank and wholly-owned subsidiary of Investors, merged with CBNA, with CBNA as the surviving bank. The Investors acquisition builds Citizens’ physical presence in the Mid-Atlantic region with the addition of 154 branches located in the greater New York City and Philadelphia metropolitan areas and across New Jersey. The results of Investors’ operations are included in the Company’s consolidated statements of operations for the three and six months ended June 30, 2022 from the closing date of the acquisition. Upon closing of the acquisition, each share of Investors common stock was converted into 0.297 of a share of the Company’s common stock. This conversion, coupled with the conversion of equity awards noted below under “—Share-Based Compensation Activity”, resulted in an increase of approximately 73.6 million basic and diluted shares. For the three months ended June 30, 2022, 68.6 million average shares were included in the dilutive earnings per share calculation, resulting from the Investors acquisition. The Company also paid $1.46 in cash to shareholders of Investors for each share they owned. The Investors acquisition has been accounted for as a business combination. Accordingly, the assets acquired and liabilities assumed from Investors were recorded at fair value as of the closing date. The determination of fair value requires management to make estimates about discount rates, future expected cash flows, market conditions and other future events that are highly subjective in nature and are subject to change. Fair value estimates related to the assets acquired and liabilities assumed from Investors are subject to adjustment for up to one year after the closing date if new information is obtained about facts and circumstances that existed as of the closing date that, if known, would have affected the measurement of the amounts recognized as of that date. Citizens considers its valuations of loans and leases, premises and equipment, and the core deposit intangible to be preliminary as of June 30, 2022. Accordingly, the amounts recorded for current and deferred tax assets and liabilities are also considered preliminary, as Citizens continues to evaluate the nature and extent of differences between the book and tax bases of the acquired assets and liabilities assumed. While the Company believes the information available as of April 6, 2022 provides a reasonable basis for estimating fair value, additional information may become available that would result in adjustments to the fair values presented, although any such adjustments are not expected to be material. Any adjustments identified during the one year period subsequent to the closing date will be recognized in the corresponding reporting period. Share-Based Compensation Activity Under the terms of the merger agreement with Investors, stock options and restricted shares granted by Investors that were outstanding as of April 6, 2022 were converted into CFG awards and remain subject to their original terms and conditions. Citizens issued 1,151,301 stock options and 259,316 restricted shares in connection with the transaction. The fair value of stock option awards was measured using a lattice model as of the closing date. The portion of the fair value of the awards being replaced which was attributable to service prior to the merger was included as a component of the consideration paid in the merger. The following table includes a preliminary allocation of the consideration paid for the fair value of the identifiable tangible and intangible assets acquired and liabilities assumed from Investors: (in millions, except share and per share data) April 6, 2022 Consideration CFG common shares issued 72,148,855 CFG share price on April 6, 2022 $42.08 Fair value of consideration for outstanding common stock $3,036 Cash paid 355 Consideration related to equity awards 19 Fair value of merger consideration 3,410 Assets acquired Cash and equivalents 287 Investment securities 3,825 Loans held for sale 2,183 Net loans and leases 20,158 Premises and equipment 123 Core deposit intangible and other intangible assets 119 Other assets 882 Total assets acquired 27,577 Liabilities assumed Deposits 20,217 Borrowed funds 4,097 Other liabilities 652 Total liabilities assumed 24,966 Less: Net assets 2,611 Goodwill $799 Preliminary goodwill of $799 million recorded in connection with the acquisition resulted from the expected synergies, operational efficiencies and expertise of Investors. The amount of goodwill recorded reflects the increased market share and related synergies that are expected to result from the acquisition, and represents the excess purchase price over the estimated fair value of the net assets acquired from Investors. The goodwill was allocated to each of our two business operating segments on a preliminary basis and is not deductible for income tax purposes. Intangible assets from the Investors acquisition consist of core deposits and naming rights. For additional information on these intangibles and goodwill see Note 7. The following table includes the fair value and unpaid principal balance of the loans acquired from Investors: April 6, 2022 (in millions) Unpaid Principal Balance Fair Value Commercial and industrial $3,021 $2,902 Commercial real estate 13,310 13,082 Leases 9 9 Total commercial 16,340 15,993 Residential mortgages 3,949 3,887 Home equity 267 274 Other retail 4 4 Total retail 4,220 4,165 Net loans and leases $20,560 $20,158 Fair value is estimated as of April 6, 2022 and reflects a credit mark of $101 million on PCD loans recorded through purchase accounting, and an accretable discount of $300 million comprised of $159 million in interest rate mark and $141 million in non-PCD credit mark. The following is a description of the methods used to determine the fair value of significant assets and liabilities: Cash and Equivalents The carrying amount of cash and cash equivalents is a reasonable estimate of fair value based on the short-term nature of these assets. Investment Securities Fair value estimates for AFS securities were determined by third-party pricing vendors. The third-party vendors use a variety of methods when pricing securities that incorporate relevant market data to arrive at an estimate of what a buyer in the marketplace would pay for a security under current market conditions. These methods include the use of quoted prices for an identical or similar security and an alternative market-based or income approach like the discounted cash flow pricing model. Substantially all of the investment securities acquired in connection with the Investors acquisition were sold subsequent to closing to align with Citizens’ portfolio management strategy. Loans held for sale Loans held for sale are valued based on quoted market prices, where available, prices for other traded loans with similar characteristics, and purchase commitments and bid information from market participants. The prices are adjusted as necessary to take into consideration the specific characteristics of certain loans that are priced based on the pricing of similar loans. Loans and Leases Fair values for loans and leases are based on a discounted cash flow methodology that considered factors including type of loan and lease and related collateral, fixed or variable interest rate, term, amortization status, credit loss and prepayment expectations, market interest rates and other market factors (e.g., liquidity) from the perspective of a market participant. Loans and leases were grouped together according to similar characteristics when applying various valuation techniques. The discount rates used are based on current market rates for new originations of comparable loans and leases and include adjustments for liquidity. The probability of default, loss given default, exposure at default and prepayment assumptions are the key factors driving credit losses which are embedded into the estimated cash flows. Premises and Equipment Fair value of premises is based on a market approach using third-party appraisals and broker opinions of value for land, office and branch space. Core Deposit Intangible Fair value of core deposit intangible represents the value of certain client deposit relationships, estimated utilizing the favorable source of funds method. Appropriate consideration was given to deposit costs including servicing costs, client retention and alternative funding source costs at the time of acquisition. The discount rate used was derived taking into account the estimated cost of equity, risk-free return rate and risk premium for the market, and specific risk related to the asset’s cash flows. The core deposit intangible is being amortized over 10 years using an accelerated depreciation methodology. Deposits Fair value of time deposits was estimated by discounting contractual cash flows using current market rates for instruments with similar maturities. For deposits with no defined maturity, carrying value approximates fair value. Borrowed Funds The fair value of borrowed funds was estimated by using a discounted cash flow methodology based on current incremental borrowing rates for similar types of instruments. The following table presents the financial results of Investors included in the Consolidated Statements of Operations from the date of acquisition through June 30, 2022: (in millions) April 6, 2022 through June 30, 2022 Net interest income $232 Noninterest income 13 Net income 114 The following table presents unaudited supplemental pro forma financial information as if the Investors acquisition had occurred on January 1, 2021 and includes the impact of (i) amortizing and accreting fair value adjustments associated with loans and leases, (ii) the amortization of recognized intangible assets and the elimination of Investors’ historical amortization of these assets, (iii) the elimination of Investors’ historical accretion and amortization of deferred fees and costs on loans and leases, (iv) the elimination of Investors’ historical accretion and amortization of discounts and premiums on loans and leases, debt securities and long-term borrowed funds and (v) the related estimated income tax effects. The pro forma financial information does not necessarily reflect the results that would have occurred had Citizens acquired Investors on January 1, 2021. Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Net interest income $1,505 $1,339 $2,866 $2,652 Noninterest income 525 498 1,038 1,029 Net income (1) 581 737 1,083 1,169 (1) Excludes the acceleration of one-time executive compensation and Employee Stock Ownership Plan expenses of $122 million incurred by Investors in the first quarter of 2022. In addition, the supplemental pro forma financial information includes non-recurring acquisition-related costs of $268 million and $275 million, respectively, incurred during the three and six months ended June 30, 2022, as summarized in the following table. These costs, along with the $13 million incurred during 2021, are included in the first quarter of 2021 for the purpose of reporting supplemental pro forma financial information presented above. (in millions) Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 Provision for credit losses (1) $145 $145 Salaries and employee benefits (2) 61 61 Outside services (3) 29 36 Mark-to-market losses on LHFS portfolio (4) 31 31 Other operating expense 2 2 Total acquisition-related costs $268 $275 (1) Represents the initial provision for credit losses also recognized through a fair value mark as required by purchase accounting. (2) Comprised primarily of severance and employee retention costs. (3) Comprised primarily of technology, legal, advisory, and other professional related fees. (4) Represents mark-to-market losses on loans acquired from Investors classified as LHFS. Under CECL, Citizens is required to determine whether purchased loans held for investment have experienced more-than-insignificant deterioration in credit quality since origination. Citizens considers a variety of factors in connection with the identification of more-than-insignificant deterioration in credit quality including, but not limited to, nonperforming status, delinquency, risk ratings, TDR classification, FICO scores and other qualitative factors. Citizens initially measures the amortized cost of a PCD loan by adding the acquisition date estimate of expected credit losses to the loan's purchase price. The initial ALLL for PCD loans of $101 million was established through an adjustment to the Investors loan balance and related purchase accounting mark. Non-PCD loans and PCD loans had a fair value of $15.7 billion and $4.5 billion at the acquisition date and unpaid principal balance of $15.9 billion and $4.7 billion, respectively. In accordance with U.S. GAAP there was no carryover of the ACL that had been previously recorded by Investors. Subsequent to the acquisition, Citizens recorded an ACL on non-PCD loans of $145 million through provision expense for credit losses. The following table presents PCD loan activity at the date of acquisition: (in millions) April 6, 2022 Principal balance $4,685 ALLL at acquisition (101) Non-credit discount (54) Purchase price $4,530 Acquisition of DH Capital On June 8, 2022, Citizens completed the acquisition of DH Capital, a private investment banking firm serving companies in the internet infrastructure, software, IT services and communications sectors. The fair value of the assets acquired and liabilities assumed in connection with this acquisition are not material to the Company’s Consolidated Balance Sheet as of June 30, 2022. The impact of the DH Capital acquisition, along with supplemental pro forma information as if the DH Capital acquisition had occurred on January 1, 2021, are not material to the Company’s Consolidated Statements of Operations.

SECURITIES

SECURITIES	6 Months Ended
SECURITIES	Jun. 30, 2022
Investments, Debt and Equity Securities [Abstract]
SECURITIES	NOTE 3 - SECURITIES The following table presents the major components of securities at amortized cost and fair value: June 30, 2022 December 31, 2021 (in millions) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value U.S. Treasury and other $3,455 $1 ($48) $3,408 $11 $— $— $11 State and political subdivisions 3 — — 3 2 — — 2 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 21,568 4 (1,483) 20,089 24,607 210 (375) 24,442 Other/non-agency 281 — (20) 261 397 9 (1) 405 Total mortgage-backed securities 21,849 4 (1,503) 20,350 25,004 219 (376) 24,847 Collateralized loan obligations 1,248 — (48) 1,200 1,208 — (1) 1,207 Total debt securities available for sale, at fair value $26,555 $5 ($1,599) $24,961 $26,225 $219 ($377) $26,067 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities $8,921 $25 ($199) $8,747 $1,505 $52 $— $1,557 Total mortgage-backed securities 8,921 25 (199) 8,747 1,505 52 — 1,557 Asset-backed securities 646 — (32) 614 737 2 (7) 732 Total debt securities held to maturity $9,567 $25 ($231) $9,361 $2,242 $54 ($7) $2,289 Equity securities, at cost $1,162 $— $— $1,162 $624 $— $— $624 Equity securities, at fair value 138 — — 138 109 — — 109 Accrued interest receivable on debt securities totaled $94 million and $56 million as of June 30, 2022 and December 31, 2021, respectively, and is included in other assets in the Consolidated Balance Sheets. The following table presents the amortized cost and fair value of debt securities by contractual maturity as of June 30, 2022. Expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without incurring penalties. Distribution of Maturities (in millions) 1 Year or Less After 1 Year through 5 Years After 5 Years through 10 Years After 10 Years Total Amortized cost: U.S. Treasury and other $11 $1,911 $1,533 $3,455 State and political subdivisions 1 — — 2 3 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 4 584 2,879 18,101 21,568 Other/non-agency — — — 281 281 Collateralized loan obligations — — 25 1,223 1,248 Total debt securities available for sale 16 2,495 4,437 19,607 26,555 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities — — — 8,921 8,921 Asset-backed securities — — 646 — 646 Total debt securities held to maturity — — 646 8,921 9,567 Total amortized cost of debt securities $16 $2,495 $5,083 $28,528 $36,122 Fair value: U.S. Treasury and other $11 $1,881 $1,516 $— $3,408 State and political subdivisions 1 — — 2 3 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 4 576 2,783 16,726 20,089 Other/non-agency — — — 261 261 Collateralized loan obligations — — 23 1,177 1,200 Total debt securities available for sale 16 2,457 4,322 18,166 24,961 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities — — — 8,747 8,747 Asset-backed securities — — 614 — 614 Total debt securities held to maturity — — 614 8,747 9,361 Total fair value of debt securities $16 $2,457 $4,936 $26,913 $34,322 Taxable interest income from investment securities as presented in the Consolidated Statements of Operations was $201 million and $124 million for the three months ended June 30, 2022 and 2021, respectively, and $339 million and $252 million for the six months ended June 30, 2022 and 2021, respectively. The following table presents realized gains and losses on securities: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Gains on sale of securities $2 $3 $9 $6 Losses on sale of securities (1) — (4) — Securities gains, net $1 $3 $5 $6 The following table presents the amortized cost and fair value of debt securities pledged: June 30, 2022 December 31, 2021 (in millions) Amortized Cost Fair Value Amortized Cost Fair Value Pledged against derivatives, to qualify for fiduciary powers, and to secure public and other deposits as required by law $5,763 $5,351 $4,816 $4,782 Pledged as collateral for FHLB borrowing capacity 245 225 325 333 Pledged against repurchase agreements — — 1 1 The Company regularly enters into security repurchase agreements with unrelated counterparties, which involve the transfer of a security from one party to another, and a subsequent transfer of substantially the same security back to the original party. These repurchase agreements are typically short-term in nature and are accounted for as secured borrowed funds in the Company’s Consolidated Balance Sheets. The Company recognized no offsetting of short-term receivables or payables as of June 30, 2022 or December 31, 2021. The Company offsets certain derivative assets and derivative liabilities in the Consolidated Balance Sheets. For further information see Note 10. Securitizations of mortgage loans retained in the investment portfolio were $40 million for the three and six months ended June 30, 2022. Securitizations of mortgage loans retained in the investment portfolio were $82 million and $163 million for the three and six months ended June 30, 2021, respectively. These securitizations include a substantive guarantee by a third party. The guarantors were FNMA and FHLMC in 2022 and 2021, and also included GNMA in 2021. The debt securities received from the guarantors are classified as AFS. Impairment The Company evaluated its existing HTM portfolio as of June 30, 2022 and concluded that in excess of 90% of HTM securities met the zero expected credit loss criteria and, therefore, no ACL was recognized. Lifetime expected credit losses on the remainder of the HTM portfolio were determined to be insignificant based on the modeling of the Company’s credit loss position in the securities. The Company monitors the credit exposure through the use of credit quality indicators. For these securities, the Company uses external credit ratings or an internally derived credit rating when an external rating is not available. All securities were determined to be investment grade at June 30, 2022. The following tables present AFS debt securities with fair values below their respective carrying values, separated by the duration the securities have been in a continuous unrealized loss position: June 30, 2022 Less than 12 Months 12 Months or Longer Total (dollars in millions) Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses U.S. Treasury and other $3,236 ($48) $— $— $3,236 ($48) Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 18,048 (1,214) 1,498 (269) 19,546 (1,483) Other/non-agency 261 (20) — — 261 (20) Total mortgage-backed securities 18,309 (1,234) 1,498 (269) 19,807 (1,503) Collateralized loan obligations 1,201 (48) — — 1,201 (48) Total $22,746 ($1,330) $1,498 ($269) $24,244 ($1,599) December 31, 2021 Less than 12 Months 12 Months or Longer Total (dollars in millions) Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses Mortgage-backed securities: Federal agencies and U.S. government sponsored entities $14,131 ($320) $1,236 ($55) $15,367 ($375) Other/non-agency 123 (1) — — 123 (1) Total mortgage-backed securities 14,254 (321) 1,236 (55) 15,490 (376) Collateralized loan obligations 736 (1) — — 736 (1) Total $14,990 ($322) $1,236 ($55) $16,226 ($377)

LOANS AND LEASES

LOANS AND LEASES	6 Months Ended
LOANS AND LEASES	Jun. 30, 2022
Receivables [Abstract]
LOANS AND LEASES	NOTE 4 - LOANS AND LEASES Loans held for investment are reported at the amount of their outstanding principal, net of charge-offs, unearned income, deferred loan origination fees and costs, and unamortized premiums or discounts on purchased loans. The following table presents loans and leases, excluding LHFS: (in millions) June 30, 2022 December 31, 2021 Commercial and industrial $51,801 $44,500 Commercial real estate 28,070 14,264 Leases 1,574 1,586 Total commercial 81,445 60,350 Residential mortgages 29,088 22,822 Home equity 13,122 12,015 Automobile 13,868 14,549 Education 13,141 12,997 Other retail 5,508 5,430 Total retail 74,727 67,813 Total loans and leases $156,172 $128,163 Accrued interest receivable on loans and leases held for investment totaled $593 million and $450 million as of June 30, 2022 and December 31, 2021, respectively, and is included in other assets in the Consolidated Balance Sheets. Loans pledged as collateral for FHLB borrowing capacity, primarily residential mortgages and home equity products, totaled $38.5 billion and $26.1 billion at June 30, 2022 and December 31, 2021, respectively. Loans pledged as collateral to support the contingent ability to borrow at the FRB discount window, if necessary, were primarily comprised of education, automobile, commercial and industrial, and commercial real estate loans, and totaled $37.9 billion and $35.8 billion at June 30, 2022 and December 31, 2021, respectively. Interest income on direct financing and sales-type leases was $10 million and $12 million for the three months ended June 30, 2022 and 2021, respectively, and is reported within interest and fees on loans and leases in the Consolidated Statements of Operations. For the six months ended June 30, 2022 and 2021, this interest income was $21 million and $25 million, respectively. The following table presents the composition of LHFS: June 30, 2022 December 31, 2021 (in millions) Residential Mortgages (1) Other retail (3) Commercial (2) Total Residential Mortgages (1) Commercial (2) Total Loans held for sale at fair value $1,278 $— $99 $1,377 $2,657 $76 $2,733 Other loans held for sale — 488 1,590 2,078 — 735 735 (1) Residential mortgage LHFS are originated for sale. (2) Commercial LHFS at fair value consist of loans managed by the Company’s commercial secondary loan desk. Other commercial LHFS consist of loans associated with the Company’s syndication business and loans acquired as part of the Investors acquisition. (3) Consists of retail loans acquired as part of the Investors acquisition.

ALLOWANCE FOR CREDIT LOSSES, NO

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK	6 Months Ended
	Jun. 30, 2022
Receivables [Abstract]
ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK	NOTE 5 - ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK Allowance for Credit Losses Recorded in the ACL is management’s estimate of expected credit losses in the Company’s loan and lease portfolios. See Note 6 in the Company’s 2021 Form 10-K for a detailed discussion of the ACL reserve methodology and estimation techniques as of December 31, 2021. There were no significant changes to the ACL reserve methodology during the six months ended June 30, 2022. The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2022: Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 (in millions) Commercial Retail Total Commercial Retail Total Allowance for loan and lease losses, beginning of period $778 $942 $1,720 $821 $937 $1,758 Allowance on PCD loans and leases at acquisition 99 2 101 99 2 101 Charge-offs (1) (13) (78) (91) (27) (165) (192) Recoveries 3 39 42 6 78 84 Net charge-offs (10) (39) (49) (21) (87) (108) Provision expense (benefit) for loans and leases (2) 120 72 192 88 125 213 Allowance for loan and lease losses, end of period 987 977 1,964 987 977 1,964 Allowance for unfunded lending commitments, beginning of period 147 11 158 153 23 176 Provision expense (benefit) for unfunded lending commitments 18 6 24 12 (6) 6 Allowance on PCD unfunded lending commitments at acquisition 1 — 1 1 — 1 Allowance for unfunded lending commitments, end of period 166 17 183 166 17 183 Total allowance for credit losses, end of period $1,153 $994 $2,147 $1,153 $994 $2,147 (1) For the three and six months ended June 30, 2022, excludes $33 million of charge-offs previously taken by Investors or recognized upon completion of the Investors acquisition under purchase accounting. The initial allowance for loan and lease losses on PCD assets included these amounts and, after charging these amounts off upon acquisition, the net impact for PCD assets was $101 million of additional allowance for loan and lease losses. (2) Includes $145 million and $169 million of initial provision expense related to non-PCD loans and leases acquired from Investors and HSBC for the three and six months ended June 30, 2022, respectively. During the six months ended June 30, 2022, net charge-offs of $108 million, the ACL on PCD loans and leases and unfunded lending commitments at acquisition of $102 million, and a credit provision of $219 million resulted in an increase of $213 million to the ACL. Retail NCOs reflected modest improvement for the three and six months ended June 30, 2022 compared to the same periods in 2021, as consumers continued to maintain a savings cushion, the economy approached full employment and residential mortgage and automobile loan collateral values remained elevated. Commercial NCOs decreased for the three and six months ended June 30, 2022 compared to the same periods in 2021, as credit performance remained strong. To determine the ACL as of June 30, 2022, the Company utilized an economic forecast that generally reflects real GDP growth on an annual average basis of 2.1% and an average unemployment rate of 4.3% in 2022. This forecast incorporates the risk of a mild recession beginning in the latter half of the year. This compares to the Company’s December 31, 2021 forecast which reflected real GDP growth on an annual average basis of 2.8% and an average unemployment rate of 6% in 2022. To address economic uncertainty, the Company utilizes a qualitative allowance framework to reassess and adjust ACL reserve levels. Macroeconomic forecast risk, driven by uncertainty around and volatility of key macroeconomic variables, is one of the primary factors influencing the Company’s qualitative reserve. The Company’s June 2022 qualitative consideration for macroeconomic risk reflects the Federal Reserve’s aggressively tightening monetary policy and the contraction of fiscal policy, as pandemic-related support winds down. These conditions, weighed together with the impacts of Russia’s invasion of Ukraine on key global commodity prices, labor shortage-related wage increases and continuing supply-chain challenges contributing to surging inflation, possibly may push the U.S. economy into a mild recession and create volatility in key macroeconomic variables, including GDP and employment. The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2021: Three Months Ended June 30, 2021 Six Months Ended June 30, 2021 (in millions) Commercial Retail Total Commercial Retail Total Allowance for loan and lease losses, beginning of period $1,146 $1,048 $2,194 $1,233 $1,210 $2,443 Charge-offs (45) (80) (125) (179) (173) (352) Recoveries 4 43 47 34 82 116 Net charge-offs (41) (37) (78) (145) (91) (236) Provision expense (benefit) for loans and leases (152) (17) (169) (135) (125) (260) Allowance for loan and lease losses, end of period 953 994 1,947 953 994 1,947 Allowance for unfunded lending commitments, beginning of period 165 13 178 186 41 227 Provision expense (benefit) for unfunded lending commitments (44) — (44) (65) (28) (93) Allowance for unfunded lending commitments, end of period 121 13 134 121 13 134 Total allowance for credit losses, end of period $1,074 $1,007 $2,081 $1,074 $1,007 $2,081 Credit Quality Indicators The Company presents loan and lease portfolio segments and classes by credit quality indicator and vintage year. Citizens defines the vintage date for the purpose of this disclosure as the date of the most recent credit decision. In general, renewals are categorized as new credit decisions and reflect the renewal date as the vintage date. Loans modified in a TDR are considered a continuation of the original loan and vintage date corresponds with the most recent credit decision. For commercial loans and leases, Citizens utilizes regulatory classification ratings to monitor credit quality. The assignment of regulatory classification ratings occurs at loan origination and are periodically re-evaluated by Citizens utilizing a risk-based approach, including any time management becomes aware of information affecting the borrowers' ability to fulfill their obligations. The review process considers both quantitative and qualitative factors. Loans with a “pass” rating are those that the Company believes will fully repay in accordance with the contractual loan terms. Commercial loans and leases identified as “criticized” have some weakness or potential weakness that indicate an increased probability of future loss. Citizens groups “criticized” loans into three categories, “special mention,” “substandard,” and “doubtful.” Special mention loans have potential weaknesses that, if left uncorrected, may result in deterioration of the Company’s credit position at some future date. Substandard loans are inadequately protected loans; these loans have well-defined weaknesses that could hinder normal repayment or collection of the debt. Doubtful loans have the same weaknesses as substandard, with the added characteristic that the possibility of loss is high and collection of the full amount of the loan is improbable. The following table presents the amortized cost basis of commercial loans and leases, by vintage date and regulatory classification rating, as of June 30, 2022: Term Loans by Origination Year Revolving Loans (in millions) 2022 2021 2020 2019 2018 Prior to 2018 Within the Revolving Period Converted to Term Total Commercial and industrial Pass $4,730 $9,806 $2,974 $2,830 $1,972 $2,845 $24,106 $90 $49,353 Special Mention 4 127 66 113 17 116 369 1 813 Substandard 3 142 112 332 129 290 458 13 1,479 Doubtful 8 5 14 4 9 24 89 3 156 Total commercial and industrial 4,745 10,080 3,166 3,279 2,127 3,275 25,022 107 51,801 Commercial real estate Pass 3,193 6,487 3,867 3,638 2,602 4,449 2,171 3 26,410 Special Mention — 21 75 268 102 93 2 — 561 Substandard 91 23 — 96 239 629 9 — 1,087 Doubtful — 1 9 — — 2 — — 12 Total commercial real estate 3,284 6,532 3,951 4,002 2,943 5,173 2,182 3 28,070 Leases Pass 114 410 281 125 147 480 — — 1,557 Special Mention — 3 2 — 3 1 — — 9 Substandard — 1 3 3 1 — — — 8 Doubtful — — — — — — — — — Total leases 114 414 286 128 151 481 — — 1,574 Total commercial Pass (1) 8,037 16,703 7,122 6,593 4,721 7,774 26,277 93 77,320 Special Mention 4 151 143 381 122 210 371 1 1,383 Substandard 94 166 115 431 369 919 467 13 2,574 Doubtful 8 6 23 4 9 26 89 3 168 Total commercial $8,143 $17,026 $7,403 $7,409 $5,221 $8,929 $27,204 $110 $81,445 The following table presents the amortized cost basis of commercial loans and leases, by vintage date and regulatory classification rating, as of December 31, 2021: Term Loans by Origination Year Revolving Loans (in millions) 2021 2020 2019 2018 2017 Prior to 2017 Within the Revolving Period Converted to Term Total Commercial and industrial Pass $10,218 $3,336 $3,599 $2,284 $1,426 $1,863 $19,406 $122 $42,254 Special Mention 47 71 155 114 41 64 316 1 809 Substandard 97 112 215 81 50 201 521 17 1,294 Doubtful 1 9 9 22 10 16 74 2 143 Total commercial and industrial 10,363 3,528 3,978 2,501 1,527 2,144 20,317 142 44,500 Commercial real estate Pass 2,766 2,417 3,181 1,756 626 1,119 1,451 3 13,319 Special Mention 45 42 113 100 27 79 — — 406 Substandard 27 — 88 267 78 59 9 — 528 Doubtful 1 9 — — — 1 — — 11 Total commercial real estate 2,839 2,468 3,382 2,123 731 1,258 1,460 3 14,264 Leases Pass 447 262 134 144 66 459 — — 1,512 Special Mention 10 15 — 5 3 16 — — 49 Substandard 1 16 5 2 — — — — 24 Doubtful — — — — — 1 — — 1 Total leases 458 293 139 151 69 476 — — 1,586 Total commercial Pass (1) 13,431 6,015 6,914 4,184 2,118 3,441 20,857 125 57,085 Special Mention 102 128 268 219 71 159 316 1 1,264 Substandard 125 128 308 350 128 260 530 17 1,846 Doubtful 2 18 9 22 10 18 74 2 155 Total commercial $13,660 $6,289 $7,499 $4,775 $2,327 $3,878 $21,777 $145 $60,350 For retail loans, Citizens utilizes FICO credit scores and the loan’s payment and delinquency status to monitor credit quality. Management believes FICO scores are the strongest indicator of credit losses over the contractual life of the loan and assist management in predicting the borrower’s future payment performance. Scores are based on current and historical national industry-wide consumer level credit performance data. The following table presents the amortized cost basis of retail loans, by vintage date and FICO scores, as of June 30, 2022: Term Loans by Origination Year Revolving Loans (in millions) 2022 2021 2020 2019 2018 Prior to 2018 Within the Revolving Period Converted to Term Total Residential mortgages 800+ $953 $4,170 $3,049 $1,156 $343 $3,023 $— $— $12,694 740-799 1,987 3,723 1,936 738 315 2,049 — — 10,748 680-739 525 1,037 558 313 169 1,005 — — 3,607 620-679 59 149 135 185 108 463 — — 1,099 <620 5 51 77 170 151 456 — — 910 No FICO available (1) — 3 2 4 4 17 — — 30 Total residential mortgages 3,529 9,133 5,757 2,566 1,090 7,013 — — 29,088 Home equity 800+ 2 3 2 6 6 122 4,714 301 5,156 740-799 4 5 2 5 6 117 4,017 291 4,447 680-739 1 1 2 7 14 137 1,940 245 2,347 620-679 — — 2 9 17 110 448 162 748 <620 — — 2 14 19 95 120 174 424 Total home equity 7 9 10 41 62 581 11,239 1,173 13,122 Automobile 800+ 505 1,587 707 423 178 112 — — 3,512 740-799 760 1,984 816 463 198 115 — — 4,336 680-739 699 1,537 610 352 157 89 — — 3,444 620-679 412 787 273 183 90 57 — — 1,802 <620 86 289 137 128 76 55 — — 771 No FICO available (1) 3 — — — — — — — 3 Total automobile 2,465 6,184 2,543 1,549 699 428 — — 13,868 Education 800+ 288 1,703 1,623 751 450 1,201 — — 6,016 740-799 474 1,563 1,299 553 299 683 — — 4,871 680-739 254 489 395 190 118 316 — — 1,762 620-679 26 74 61 38 30 114 — — 343 <620 2 11 15 12 11 48 — — 99 No FICO available (1) 2 — — — — 48 — — 50 Total education 1,046 3,840 3,393 1,544 908 2,410 — — 13,141 Other retail 800+ 89 192 147 81 41 41 440 — 1,031 740-799 128 245 196 109 51 39 891 1 1,660 680-739 119 184 161 81 35 22 864 4 1,470 620-679 79 104 79 28 13 7 385 4 699 <620 20 35 30 12 6 3 142 6 254 No FICO available (1) 5 2 4 — — — 382 1 394 Total other retail 440 762 617 311 146 112 3,104 16 5,508 Total retail 800+ 1,837 7,655 5,528 2,417 1,018 4,499 5,154 301 28,409 740-799 3,353 7,520 4,249 1,868 869 3,003 4,908 292 26,062 680-739 1,598 3,248 1,726 943 493 1,569 2,804 249 12,630 620-679 576 1,114 550 443 258 751 833 166 4,691 <620 113 386 261 336 263 657 262 180 2,458 No FICO available (1) 10 5 6 4 4 65 382 1 477 Total retail $7,487 $19,928 $12,320 $6,011 $2,905 $10,544 $14,343 $1,189 $74,727 (1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes). The following table presents the amortized cost basis of retail loans, by vintage date and FICO scores, as of December 31, 2021: Term Loans by Origination Year Revolving Loans (in millions) 2021 2020 2019 2018 2017 Prior to 2017 Within the Revolving Period Converted to Term Total Residential mortgages 800+ $2,431 $3,017 $1,230 $342 $672 $2,139 $— $— $9,831 740-799 4,015 1,876 746 246 360 1,086 — — 8,329 680-739 1,116 572 335 152 172 585 — — 2,932 620-679 111 130 161 93 107 276 — — 878 <620 24 66 164 162 157 257 — — 830 No FICO available (1) 3 8 1 — — 10 — — 22 Total residential mortgages 7,700 5,669 2,637 995 1,468 4,353 — — 22,822 Home equity 800+ — 2 5 5 3 134 4,394 281 4,824 740-799 — 1 4 5 7 122 3,514 278 3,931 680-739 — 1 7 14 16 134 1,738 243 2,153 620-679 — 3 11 19 17 112 363 167 692 <620 — 2 16 23 20 87 91 176 415 Total home equity — 9 43 66 63 589 10,100 1,145 12,015 Automobile 800+ 1,887 829 538 244 148 57 — — 3,703 740-799 2,418 1,051 615 288 156 58 — — 4,586 680-739 1,968 827 500 234 123 48 — — 3,700 620-679 1,029 378 257 131 72 32 — — 1,899 <620 164 142 155 103 62 32 — — 658 No FICO available (1) 3 — — — — — — — 3 Total automobile 7,469 3,227 2,065 1,000 561 227 — — 14,549 Education 800+ 1,361 1,771 840 514 470 880 — — 5,836 740-799 1,555 1,577 672 371 275 514 — — 4,964 680-739 512 474 229 140 107 262 — — 1,724 620-679 50 66 45 34 28 99 — — 322 <620 5 11 12 12 10 45 — — 95 No FICO available (1) 4 — — — — 52 — — 56 Total education 3,487 3,899 1,798 1,071 890 1,852 — — 12,997 Other retail 800+ 233 214 122 65 30 29 386 — 1,079 740-799 323 296 173 84 38 26 764 2 1,706 680-739 246 240 122 56 23 12 709 5 1,413 620-679 149 119 43 19 7 4 299 5 645 <620 32 37 17 10 3 2 100 6 207 No FICO available (1) 44 5 — — — — 330 1 380 Total other retail 1,027 911 477 234 101 73 2,588 19 5,430 Total retail 800+ 5,912 5,833 2,735 1,170 1,323 3,239 4,780 281 25,273 740-799 8,311 4,801 2,210 994 836 1,806 4,278 280 23,516 680-739 3,842 2,114 1,193 596 441 1,041 2,447 248 11,922 620-679 1,339 696 517 296 231 523 662 172 4,436 <620 225 258 364 310 252 423 191 182 2,205 No FICO available (1) 54 13 1 — — 62 330 1 461 Total retail $19,683 $13,715 $7,020 $3,366 $3,083 $7,094 $12,688 $1,164 $67,813 (1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes). Nonaccrual and Past Due Assets The following tables present an aging analysis of accruing loans and leases, and nonaccrual loans and leases: June 30, 2022 Days Past Due and Accruing (in millions) Current 30-59 60-89 90+ Nonaccrual Total Nonaccrual with no related ACL Commercial and industrial $51,514 $37 $9 $39 $202 $51,801 $24 Commercial real estate 27,827 172 1 33 37 28,070 7 Leases 1,554 17 3 — — 1,574 — Total commercial 80,895 226 13 72 239 81,445 31 Residential mortgages (1) 28,119 59 34 623 253 29,088 208 Home equity 12,834 36 12 — 240 13,122 186 Automobile 13,660 120 38 — 50 13,868 9 Education 13,068 26 13 3 31 13,141 3 Other retail 5,409 35 24 14 26 5,508 1 Total retail 73,090 276 121 640 600 74,727 407 Total $153,985 $502 $134 $712 $839 $156,172 $438 December 31, 2021 Days Past Due and Accruing (in millions) Current 30-59 60-89 90+ Nonaccrual Total Nonaccrual with no related ACL Commercial and industrial $44,247 $47 $26 $9 $171 $44,500 $36 Commercial real estate 14,247 6 — — 11 14,264 1 Leases 1,570 14 1 — 1 1,586 — Total commercial 60,064 67 27 9 183 60,350 37 Residential mortgages (1) 21,918 102 52 549 201 22,822 137 Home equity 11,745 38 12 — 220 12,015 186 Automobile 14,324 131 39 — 55 14,549 22 Education 12,926 34 13 1 23 12,997 2 Other retail 5,331 40 23 16 20 5,430 2 Total retail 66,244 345 139 566 519 67,813 349 Total $126,308 $412 $166 $575 $702 $128,163 $386 (1) 90+ days past due and accruing includes $623 million and $544 million of loans fully or partially guaranteed by the FHA, VA, and USDA at June 30, 2022 and December 31, 2021, respectively. Interest income is generally not recognized for loans and leases that are on nonaccrual status. The Company reverses accrued interest receivable with a charge to interest income upon classifying the loan or lease as nonaccrual. At June 30, 2022 and December 31, 2021, the Company had collateral-dependent residential mortgage and home equity loans totaling $552 million and $542 million, respectively. At June 30, 2022 and December 31, 2021, the Company had collateral-dependent commercial loans totaling $27 million and $103 million, respectively. The amortized cost basis of mortgage loans collateralized by residential real estate for which formal foreclosure proceedings were in process was $228 million and $142 million as of June 30, 2022 and December 31, 2021, respectively. Troubled Debt Restructurings The following tables summarize loans modified during the three and six months ended June 30, 2022 and 2021. The balances represent the post-modification outstanding amortized cost basis and may include loans that became TDRs during the period and were subsequently paid off in full, charged off, or sold prior to period end. Pre-modification balances for modified loans approximate the post-modification balances shown. Three Months Ended June 30, 2022 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 9 $— $— $27 $27 Total commercial 9 — — 27 27 Residential mortgages 290 16 39 21 76 Home equity 72 — 1 5 6 Automobile 147 — — 1 1 Education 93 — — 5 5 Other retail 567 3 — 1 4 Total retail 1,169 19 40 33 92 Total 1,178 $19 $40 $60 $119 Three Months Ended June 30, 2021 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 15 $— $3 $54 $57 Total commercial 15 — 3 54 57 Residential mortgages 671 8 120 44 172 Home equity 102 1 3 3 7 Automobile 379 1 — 5 6 Education 265 — — 9 9 Other retail 585 1 — — 1 Total retail 2,002 11 123 61 195 Total 2,017 $11 $126 $115 $252 Six Months Ended June 30, 2022 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 19 $— $24 $34 $58 Total commercial 19 — 24 34 58 Residential mortgages 1,471 38 53 235 326 Home equity 250 2 1 14 17 Automobile 312 1 — 2 3 Education 236 — — 11 11 Other retail 1,088 5 — 1 6 Total retail 3,357 46 54 263 363 Total 3,376 $46 $78 $297 $421 Six Months Ended June 30, 2021 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 22 $— $6 $54 $60 Total commercial 22 — 6 54 60 Residential mortgages 713 12 126 47 185 Home equity 249 3 8 7 18 Automobile 1,048 1 — 13 14 Education 412 — — 13 13 Other retail 1,215 4 — 1 5 Total retail 3,637 20 134 81 235 Total 3,659 $20 $140 $135 $295 (1) Includes modifications that consist of multiple concessions, one of which is an interest rate reduction. (2) Includes modifications that consist of multiple concessions, one of which is a maturity extension (unless one of the other concessions was an interest rate reduction). (3) Includes modifications other than interest rate reductions or maturity extensions, such as lowering scheduled payments for a specified period of time, principal forgiveness, and capitalizing arrearages. Also included are the following: deferrals, trial modifications, certain bankruptcies, loans in forbearance and prepayment plans. Modifications can include the deferral of accrued interest resulting in post-modification balances being higher than pre-modification. Modified TDRs resulted in charge-offs of $1 million and $2 million for the three months ended June 30, 2022 and 2021, respectively, and $2 million and $4 million for the six months ended June 30, 2022 and 2021, respectively. Unfunded commitments related to TDRs were $90 million and $56 million at June 30, 2022 and December 31, 2021, respectively. The following table provides a summary of TDRs that defaulted (became 90 days or more past due) within 12 months of their modification date: Three Months Ended June 30, Six Months Ended June 30, (dollars in millions) 2022 2021 2022 2021 Commercial TDRs $— $1 $— $23 Retail TDRs (1) 181 14 196 29 Total $181 $15 $196 $52 (1) Includes $146 million and $1 million of loans fully or partially government guaranteed by the FHA, VA, and USDA for the three months ended June 30, 2022 and 2021, respectively, and $156 million and $3 million for the six months ended June 30, 2022 and 2021, respectively. Concentrations of Credit Risk Most of the Company’s lending activity is with customers located in the New England, Mid-Atlantic and Midwest regions. Generally, loans are collateralized by assets including real estate, inventory, accounts receivable, other personal property and investment securities. As of June 30, 2022 and December 31, 2021, Citizens had a significant amount of loans collateralized by residential and commercial real estate. There were no significant concentration risks within the commercial or retail loan portfolios. Exposure to credit losses arising from lending transactions may fluctuate with fair values of collateral supporting loans, which may not perform according to contractual agreements. The Company’s policy is to collateralize loans to the extent necessary; however, unsecured loans are also granted on the basis of the financial strength of the applicant and facts surrounding the transaction.

MORTGAGE BANKING AND OTHER

MORTGAGE BANKING AND OTHER	6 Months Ended
MORTGAGE BANKING AND OTHER	Jun. 30, 2022
Mortgage Banking [Abstract]
MORTGAGE BANKING AND OTHER	NOTE 6 - MORTGAGE BANKING AND OTHER The Company sells residential mortgages into the secondary market. The Company retains no beneficial interests in these sales, but may retain the servicing rights for the loans sold. The Company may exercise its option to repurchase eligible government guaranteed residential mortgages or may be obligated to subsequently repurchase a loan if the purchaser discovers a representation or warranty violation such as noncompliance with eligibility or servicing requirements, or customer fraud that should have been identified in a loan file review. The following table summarizes activity related to residential mortgage loans sold with servicing rights retained: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Cash proceeds from residential mortgage loans sold with servicing retained $4,576 $10,540 $11,158 $19,577 Repurchased residential mortgages (1) — 1,169 87 1,169 Gain on sales (2) 23 85 53 225 Contractually specified servicing, late and other ancillary fees (2) 71 60 138 118 (1) Includes government insured or guaranteed loans eligible for repurchase through the exercise of our removal of account provision option. (2) Reported in mortgage banking fees in the Consolidated Statements of Operations. The unpaid principal balance of residential mortgage loans related to our MSR was $95.5 billion and $90.2 billion at June 30, 2022 and December 31, 2021, respectively. The Company manages an active hedging strategy to manage the risk associated with changes in the value of the MSR portfolio, which includes the purchase of freestanding derivatives. The following table summarizes changes in MSRs recorded using the fair value method: As of and for the Three Months Ended June 30, As of and for the Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Fair value as of beginning of the period $1,241 $893 $1,029 $658 Amounts capitalized 79 122 174 209 Servicing rights acquired 16 — 16 — Changes in unpaid principal balance during the period (1) (32) (47) (71) (105) Changes in fair value during the period (2) 107 (66) 263 140 Fair value at end of the period $1,411 $902 $1,411 $902 (1) Represents changes in value of the MSRs due to i) passage of time including the impact from both regularly scheduled loan principal payments and partial paydowns, and ii) loans that paid off during the period. (2) Represents changes in value primarily driven by market conditions. These changes are recorded in mortgage banking fees in the Consolidated Statements of Operations. The fair value of MSRs is estimated by using the present value of estimated future net servicing cash flows, taking into consideration actual and expected mortgage loan prepayment rates, discount rates, contractual servicing fee income, servicing costs, default rates, ancillary income, and other economic factors, which are determined based on current market interest rates. The valuation does not attempt to forecast or predict the future direction of interest rates. The sensitivity analysis below presents the impact to the current MSR fair value of an immediate 10% and 20% adverse change in key economic assumptions. These sensitivities are hypothetical, with the effect of a variation in a particular assumption on the fair value of the MSRs calculated independently without changing any other assumption. In reality, changes in one factor may result in changes in another (e.g., changes in interest rates, which drive changes in prepayment rates, could result in changes in the discount rates), which may amplify or counteract the sensitivities. The primary risk inherent in the Company’s MSRs is an increase in prepayments of the underlying mortgage loans serviced, which is largely dependent upon movements in market interest rates. (dollars in millions) June 30, 2022 December 31, 2021 Fair value $1,411 $1,029 Weighted average life (years) 8.5 6.4 Weighted average constant prepayment rate 7.6% 10.7% Decline in fair value from 10% adverse change $24 $45 Decline in fair value from 20% adverse change $59 $87 Weighted average option adjusted spread 615 bps 596 bps Decline in fair value from 10% adverse change $39 $25 Decline in fair value from 20% adverse change $77 $50 The Company’s mortgage banking derivatives include commitments to originate mortgages held for sale, certain loan sale agreements, and other financial instruments that meet the definition of a derivative. Refer to Note 10 for additional information. Other Serviced Loans From time to time, Citizens engages in other servicing relationships. The following table presents the unpaid principal balance of other serviced loans: (in millions) June 30, 2022 December 31, 2021 Education $661 $761 Commercial and industrial (1) 89 80 (1) Represents the government guaranteed portion of SBA loans sold to outside investors.

GOODWILL AND INTANGIBLE ASSETS

GOODWILL AND INTANGIBLE ASSETS	6 Months Ended
GOODWILL AND INTANGIBLE ASSETS	Jun. 30, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
GOODWILL AND INTANGIBLE ASSETS	NOTE 7 - GOODWILL AND INTANGIBLE ASSETS Goodwill is the purchase premium associated with the acquisition of a business and is assigned to the Company’s reporting units at the acquisition date. A reporting unit is a business operating segment or a component of a business operating segment. Citizens has identified and assigned goodwill to two reporting units - Consumer Banking and Commercial Banking - based upon reviews of the structure of the Company’s executive team and supporting functions, resource allocations and financial reporting processes. Once goodwill has been assigned to reporting units, it no longer retains its association with a particular acquisition, and all of the activities within a reporting unit, whether acquired or organically grown, are available to support the value of the goodwill. For additional information on goodwill see Note 26 in the Company’s 2021 Form 10-K. Changes in the carrying value of goodwill for the six months ended June 30, 2022 are presented below. (in millions) Consumer Banking Commercial Banking Total Balance at December 31, 2021 $2,258 $4,858 $7,116 Business acquisitions 319 646 965 Balance at June 30, 2022 $2,577 $5,504 $8,081 Goodwill increased during the six months ended June 30, 2022 primarily as a result of the Investors and DH Capital acquisitions and the HSBC transaction. Goodwill for the Investors acquisition was allocated between the Consumer and Commercial segments, and goodwill for the DH Capital acquisition was allocated to the Commercial segment. Both allocations are preliminary and subject to change. Goodwill for the HSBC transaction was allocated to the Consumer segment and is considered final. For additional information regarding the Investors and DH Capital acquisitions and the HSBC transaction see Note 2. A summary of the carrying value of intangible assets is presented below. June 30, 2022 December 31, 2021 (in millions) Amortizable Lives (years) Gross (1) Accumulated Amortization Net Gross Accumulated Amortization Net Core deposits 10 $144 $7 $137 $— $— $— Acquired technology 5 - 7 21 15 6 21 11 10 Acquired relationships 2 - 15 53 17 36 53 14 39 Naming rights 5 - 10 31 5 26 10 3 7 Other 2 - 7 12 6 6 13 5 8 Total $261 $50 $211 $97 $33 $64 (1) Includes $97 million and $47 million of core deposits from the Investors acquisition and the HSBC transaction, respectively, and $22 million of naming rights from the Investors acquisition. Intangible assets from the Investors acquisition and the HSBC transaction, consisting of core deposits and naming rights, are the primary driver of the increase in intangible assets during the six months ended June 30, 2022. As of June 30, 2022, all of the Company’s intangible assets are being amortized. Amortization expense recognized on intangible assets was $12 million and $17 million for the three and six months ended June 30, 2022, respectively, and $2 million and $5 million for the three and six months ended June 30, 2021, respectively. The Company’s projection of amortization expense is based on balances as of June 30, 2022, including estimated amounts related to the Investors and DH Capital acquisitions. Future amortization expense may vary from these projections. Estimated intangible asset amortization expense for the remainder of 2022 and the next five years is as follows: (in millions) Total 2022 $24 2023 40 2024 34 2025 31 2026 26 2027 21

VARIABLE INTEREST ENTITIES

VARIABLE INTEREST ENTITIES	6 Months Ended
VARIABLE INTEREST ENTITIES	Jun. 30, 2022
Equity Method Investments and Joint Ventures [Abstract]
VARIABLE INTEREST ENTITIES	NOTE 8 - VARIABLE INTEREST ENTITIES Citizens is involved in various entities that are considered VIEs, including investments in limited partnerships that sponsor affordable housing projects, limited liability companies that sponsor renewable energy projects or asset-backed securities, and lending to special purpose entities. Citizens’ maximum exposure to loss as a result of its involvement with these entities is limited to the balance sheet carrying amount of its investment in equity and asset-backed securities, unfunded commitments, and outstanding principal balance of loans to special purpose entities. The Company does not consolidate any of its investments in these entities. These investments are included in other assets in the Consolidated Balance Sheets. For more details see Note 11 in the Company’s 2021 Form 10-K. A summary of these investments is presented below: (in millions) June 30, 2022 December 31, 2021 Lending to special purpose entities included in loans and leases $3,341 $2,646 LIHTC investment included in other assets 2,175 1,978 LIHTC unfunded commitments included in other liabilities 1,045 927 Asset-backed investments included in HTM securities 646 737 Renewable energy investments included in other assets 401 429 Lending to Special Purpose Entities Citizens provides lending facilities to third-party sponsored special purpose entities. As of June 30, 2022 and December 31, 2021, the lending facilities had aggregate unpaid principal balances of $3.3 billion and $2.6 billion, respectively, and undrawn commitments to extend credit of $2.4 billion and $1.9 billion, respectively. Low Income Housing Tax Credit Partnerships The purpose of the Company’s equity investments is to assist in achieving the goals of the Community Reinvestment Act and to earn an adequate return of capital. The following table presents other information related to the Company’s affordable housing tax credit investments: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Tax credits included in income tax expense $60 $51 $121 $102 Other tax benefits included in income tax expense 16 13 31 25 Total tax benefits included in income tax expense 76 64 152 127 Less: Amortization included in income tax expense 65 53 129 106 Net benefit from affordable housing tax credit investments included in income tax expense $11 $11 $23 $21 No LIHTC investment impairment losses were recognized during the three and six months ended June 30, 2022 and 2021.

BORROWED FUNDS

BORROWED FUNDS	6 Months Ended
BORROWED FUNDS	Jun. 30, 2022
Debt Disclosure [Abstract]
BORROWED FUNDS	NOTE 9 - BORROWED FUNDS Short-term borrowed funds Short-term borrowed funds were $3.8 billion and $74 million as of June 30, 2022 and December 31, 2021, respectively. Long-term borrowed funds The following table presents a summary of the Company’s long-term borrowed funds: (in millions) June 30, 2022 December 31, 2021 Parent Company: 4.150% fixed-rate subordinated debt, due September 2022 $168 $168 3.750% fixed-rate subordinated debt, due July 2024 90 90 4.023% fixed-rate subordinated debt, due October 2024 17 17 4.350% fixed-rate subordinated debt, due August 2025 133 133 4.300% fixed-rate subordinated debt, due December 2025 336 336 2.850% fixed-rate senior unsecured notes, due July 2026 498 498 6.500% fixed to floating rate subordinated debt, due October 2027 (1) 14 — 2.500% fixed-rate senior unsecured notes, due February 2030 298 298 3.250% fixed-rate senior unsecured notes, due April 2030 745 745 3.750% fixed-rate reset subordinated debt, due February 2031 69 69 4.300% fixed-rate reset subordinated debt, due February 2031 135 135 4.350% fixed-rate reset subordinated debt, due February 2031 60 60 2.638% fixed-rate subordinated debt, due September 2032 553 550 5.641% fixed-rate reset subordinated debt, due May 2037 398 — CBNA’s Global Note Program: 3.250% senior unsecured notes, due February 2022 — 700 0.845% floating-rate senior unsecured notes, due February 2022 (2) — 300 1.318% floating-rate senior unsecured notes, due May 2022 (2) — 250 2.650% senior unsecured notes, due May 2022 — 503 3.700% senior unsecured notes, due March 2023 499 512 3.182% floating-rate senior unsecured notes, due March 2023 (2) 250 250 2.250% senior unsecured notes, due April 2025 747 746 4.119% fixed/floating-rate senior unsecured notes, due May 2025 648 — 3.750% senior unsecured notes, due February 2026 491 524 Additional Borrowings by CBNA and Other Subsidiaries: Federal Home Loan Bank advances, 1.695% weighted average rate, due through 2041 8,269 19 Other 22 29 Total long-term borrowed funds $14,440 $6,932 (1) Assumed in the Investors acquisition. (2) Rate disclosed reflects the floating rate as of June 30, 2022, or final floating rate as applicable. The Parent Company’s long-term borrowed funds as of June 30, 2022 and December 31, 2021 included principal balances of $3.6 billion and $3.2 billion, respectively, and unamortized deferred issuance costs and/or discounts of $79 million and $80 million, respectively. CBNA and other subsidiaries’ long-term borrowed funds as of June 30, 2022 and December 31, 2021 included principal balances of $10.9 billion and $3.8 billion, respectively, with unamortized deferred issuance costs and/or discounts of $6 million and $7 million, respectively, and hedging basis adjustments of ($9) million and $42 million, respectively. See Note 10 for further information about the Company’s hedging of certain long-term borrowed funds. Advances, lines of credit and letters of credit from the FHLB are collateralized primarily by residential mortgages and home equity products at least sufficient to satisfy the collateral maintenance level established by the FHLB. The utilized borrowing capacity for FHLB advances and letters of credit was $19.6 billion and $2.3 billion at June 30, 2022 and December 31, 2021, respectively. The Company’s available FHLB borrowing capacity was $7.9 billion and $15.9 billion at June 30, 2022 and December 31, 2021, respectively. Citizens can also borrow from the FRB discount window to meet short-term liquidity requirements. Collateral, including certain loans, is pledged to support this borrowing capacity. At June 30, 2022, the Company’s unused secured borrowing capacity was approximately $61.5 billion, which includes unencumbered securities, FHLB borrowing capacity, and FRB discount window capacity. The following table presents a summary of maturities for the Company’s long-term borrowed funds at June 30, 2022: (in millions) Parent Company CBNA and Other Subsidiaries Consolidated Year 2022 $168 $4 $172 2023 — 9,002 9,002 2024 107 — 107 2025 469 1,409 1,878 2026 498 491 989 2027 and thereafter 2,272 20 2,292 Total $3,514 $10,926 $14,440

DERIVATIVES

DERIVATIVES	6 Months Ended
DERIVATIVES	Jun. 30, 2022
Derivative Instruments and Hedging Activities Disclosure [Abstract]
DERIVATIVES	NOTE 10 - DERIVATIVES In the normal course of business, Citizens enters into a variety of derivative transactions to meet the financing and hedging needs of its customers and to reduce its own exposure to fluctuations in interest rates and foreign currency exchange rates. These transactions include interest rate swap contracts, interest rate options, foreign exchange contracts, residential loan commitment rate locks, interest rate future contracts, swaptions, certain commodities, forward commitments to sell TBAs, forward sale contracts and purchase options. The Company does not use derivatives for speculative purposes. Information regarding the valuation methodology and inputs used to estimate the fair value of the Company’s derivative instruments is described in Note 20 in the Company’s 2021 Form 10-K. The following table presents derivative instruments included in the Consolidated Balance Sheets: June 30, 2022 December 31, 2021 (in millions) Notional Amount (1) Derivative Assets Derivative Liabilities Notional Amount (1) Derivative Assets Derivative Liabilities Derivatives designated as hedging instruments: Interest rate contracts $22,930 $100 $1 $23,450 $12 $2 Derivatives not designated as hedging instruments: Interest rate contracts 188,383 79 857 142,987 680 174 Foreign exchange contracts 26,102 523 494 21,336 263 231 Commodities contracts 897 1,630 1,621 514 508 505 TBA contracts 4,482 21 19 7,776 8 8 Other contracts 2,360 18 11 3,555 38 2 Total derivatives not designated as hedging instruments 2,271 3,002 1,497 920 Gross derivative fair values 2,371 3,003 1,509 922 Less: Gross amounts offset in the Consolidated Balance Sheets (2) (461) (461) (235) (235) Less: Cash collateral applied (2) (241) (1,538) (58) (490) Total net derivative fair values presented in the Consolidated Balance Sheets $1,669 $1,004 $1,216 $197 (1) The notional or contractual amount of interest rate derivatives and foreign exchange contracts is the amount upon which interest and other payments under the contract are based. For interest rate contracts, the notional amount is typically not exchanged. Therefore, notional amounts should not be taken as the measure of credit or market risk, as they do not measure the true economic risk of these contracts. (2) Amounts represent the impact of enforceable master netting agreements that allow the Company to net settle positive and negative positions as well as collateral paid and received. The Company’s derivative transactions are internally divided into three sub-groups: institutional, customer and residential loan. Certain derivative transactions within these sub-groups are designated as fair value or cash flow hedges, as described below: Derivatives Designated As Hedging Instruments The Company’s institutional derivatives qualify for hedge accounting treatment. The net interest accruals on interest rate swaps designated in a fair value or cash flow hedge relationship are treated as an adjustment to interest income or interest expense of the item being hedged. The Company formally documents all hedging relationships at inception, as well as risk management objectives and strategies for undertaking various accounting hedges. Additionally, the Company monitors the effectiveness of its hedge relationships during the duration of the hedge period. The methods utilized to assess hedge effectiveness vary based on the hedge relationship and the Company monitors each relationship to ensure that management’s initial intent continues to be satisfied. The Company discontinues hedge accounting treatment when it is determined that a derivative is not expected to be, or has ceased to be, effective as a hedge and subsequently reflects changes in the fair value of the derivative in earnings after termination of the hedge relationship. Fair Value Hedges As of June 30, 2022, Citizens has outstanding interest rate swap agreements utilized to manage the interest rate exposure on its long-term borrowings and loans held for sale. Certain fair value hedges were designated as a last-of-layer hedge during the six months ended June 30, 2022, but are no longer active as of June 30, 2022. These hedges afforded the Company the ability to execute a fair value hedge of the interest rate risk associated with a portfolio of similar prepayable assets whereby the last dollar amount estimated to remain in the portfolio of assets is identified as the hedged item. The following table presents the change in fair value of interest rate contracts designated as fair value hedges, as well as the change in fair value of the related hedged items attributable to the risk being hedged, included in the Consolidated Statements of Operations: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Affected Line Item in the Consolidated Statements of Operations Interest rate swaps hedging borrowed funds ($15) ($10) ($52) ($38) Interest expense - long-term borrowed funds Hedged long-term debt attributable to the risk being hedged 14 9 51 37 Interest expense - long-term borrowed funds Interest rate swaps hedging loans held for sale (3) — (3) — Interest and fees on loans and leases Hedged loans held for sale attributable to the risk being hedged 4 — 4 — Interest and fees on loans and leases Interest rate swaps hedging debt securities available for sale — 4 29 32 Interest income - investment securities Hedged debt securities available for sale attributable to risk being hedged — (4) (29) (32) Interest income - investment securities The following table reflects amounts recorded in the Consolidated Balance Sheets related to cumulative basis adjustments for fair value hedges: June 30, 2022 December 31, 2021 (in millions) Debt securities available for sale Long-term borrowed funds Loans and leases held for sale Debt securities available for sale (1) Long-term borrowed funds Carrying amount of hedged assets $— $— $937 $6,042 $— Carrying amount of hedged liabilities — 989 — — 2,239 Cumulative amount of fair value hedging adjustments included in the carrying amount of the hedged items — (9) 4 29 42 (1) The Company designated $2.0 billion as the hedged amount (from a closed portfolio of prepayable financial assets with an amortized cost basis of $6.0 billion as of December 31, 2021) in a last-of-layer hedging relationship, which commenced in the third quarter of 2019 and was terminated in the first quarter of 2022. Cash Flow Hedges Citizens has outstanding interest rate swap agreements designed to hedge a portion of the Company’s floating-rate assets and liabilities. All of these swaps have been deemed highly effective cash flow hedges. During the next 12 months, there are $334 million in pre-tax net losses on derivative instruments included in OCI expected to be reclassified to net interest income in the Consolidated Statements of Operations. This amount could differ from amounts actually recognized due to changes in interest rates, hedge de-designations and the addition of other hedges subsequent to June 30, 2022. The following table presents the pre-tax net gains (losses) recorded in the Consolidated Statements of Operations and in the Consolidated Statements of Comprehensive Income related to derivative instruments designated as cash flow hedges: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Amount of pre-tax net gains (losses) recognized in OCI ($244) $62 ($905) $34 Amount of pre-tax net gains (losses) reclassified from OCI into interest income 12 49 49 95 Amount of pre-tax net gains (losses) reclassified from OCI into interest expense (1) (12) (6) (24) Derivatives Not Designated As Hedging Instruments Economic Hedges The Company’s economic hedges include those related to offsetting customer derivatives, residential mortgage loan derivatives (including interest rate lock commitments and forward sales commitments) and derivatives to hedge its residential MSR portfolio. Customer derivatives include interest rate, foreign exchange and commodity derivative contracts designed to meet the hedging and financing needs of the Company’s customers, and are economically hedged by the Company to offset its market exposure. Interest rate lock commitments on residential mortgage loans that will be held for sale are considered derivative instruments, and are economically hedged by entering into forward sale commitments to manage changes in fair value due to interest rate risk. Residential MSR portfolio derivatives are entered to hedge the risk of changes in the fair value of the Company’s MSRs. The following table presents the effect of economic hedges on noninterest income: Amounts Recognized in Three Months Ended June 30, Six Months Ended June 30, Affected Line Item in the Consolidated Statements of Operations (in millions) 2022 2021 2022 2021 Economic hedge type: Customer interest rate contracts ($408) $133 ($1,175) ($215) Foreign exchange and derivative products Derivatives hedging interest rate risk 428 (129) 1,221 227 Foreign exchange and derivative products Customer foreign exchange contracts (149) 19 (123) (97) Foreign exchange and derivative products Derivatives hedging foreign exchange risk 246 (11) 249 139 Foreign exchange and derivative products Customer commodity contracts 372 319 1,524 413 Foreign exchange and derivative products Derivatives hedging commodity price risk (365) (317) (1,513) (409) Foreign exchange and derivative products Residential loan commitments (62) 67 (223) (171) Mortgage banking fees Derivatives hedging residential loan commitments and mortgage loans held for sale, at fair value 126 (141) 397 134 Mortgage banking fees Derivative contracts used to hedge residential MSRs (96) 53 (242) (129) Mortgage banking fees Total $92 ($7) $115 ($108)

ACCUMULATED OTHER COMPREHENSIVE

ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)	6 Months Ended
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)	Jun. 30, 2022
Equity [Abstract]
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)	NOTE 11 - ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) The following tables present the changes in the balances, net of income taxes, of each component of AOCI: As of and for the Three Months Ended June 30, (in millions) Net Unrealized Gains (Losses) on Derivatives Net Unrealized Gains (Losses) on Debt Securities Employee Benefit Plans Total AOCI Balance at April 1, 2021 ($57) $71 ($425) ($411) Other comprehensive income (loss) before reclassifications 46 10 — 56 Amounts reclassified to the Consolidated Statements of Operations (27) (3) 4 (26) Net other comprehensive income (loss) 19 7 4 30 Balance at June 30, 2021 ($38) $78 ($421) ($381) Balance at April 1, 2022 ($676) ($1,236) ($346) ($2,258) Other comprehensive income (loss) before reclassifications (178) (779) — (957) Amounts reclassified to the Consolidated Statements of Operations (8) (1) 6 (3) Net other comprehensive income (loss) (186) (780) 6 (960) Balance at June 30, 2022 ($862) ($2,016) ($340) ($3,218) Primary location in the Consolidated Statements of Operations of amounts reclassified from AOCI Net interest income Securities gains, net Other operating expense As of and for the Six Months Ended June 30, (in millions) Net Unrealized Gains (Losses) on Derivatives Net Unrealized Gains (Losses) on Debt Securities Employee Benefit Plans Total AOCI Balance at January 1, 2021 ($11) $380 ($429) ($60) Other comprehensive income (loss) before reclassifications 25 (297) — (272) Amounts reclassified to the Consolidated Statements of Operations (52) (5) 8 (49) Net other comprehensive income (loss) (27) (302) 8 (321) Balance at June 30, 2021 ($38) $78 ($421) ($381) Balance at January 1, 2022 ($161) ($156) ($348) ($665) Other comprehensive income (loss) before reclassifications (669) (1,856) — (2,525) Amounts reclassified to the Consolidated Statements of Operations (32) (4) 8 (28) Net other comprehensive income (loss) (701) (1,860) 8 (2,553) Balance at June 30, 2022 ($862) ($2,016) ($340) ($3,218) Primary location in the Consolidated Statements of Operations of amounts reclassified from AOCI Net interest income Securities gains, net Other operating expense

STOCKHOLDERS' EQUITY

STOCKHOLDERS' EQUITY	6 Months Ended
STOCKHOLDERS' EQUITY	Jun. 30, 2022
Equity [Abstract]
STOCKHOLDERS' EQUITY	NOTE 12 - STOCKHOLDERS’ EQUITY Preferred Stock The following table summarizes the Company’s preferred stock: June 30, 2022 December 31, 2021 (in millions, except per share and share data) Liquidation value per share Preferred Shares Carrying Amount Preferred Shares Carrying Amount Authorized ($25 par value per share) 100,000,000 100,000,000 Issued and outstanding: Series B $1,000 300,000 $296 300,000 $296 Series C 1,000 300,000 297 300,000 297 Series D 1,000 (1) 300,000 (2) 293 300,000 293 Series E 1,000 (1) 450,000 (3) 437 450,000 437 Series F 1,000 400,000 395 400,000 395 Series G 1,000 300,000 296 300,000 296 Total 2,050,000 $2,014 2,050,000 $2,014 (1) Equivalent to $25 per depositary share. (2) Represented by 12,000,000 depositary shares each representing a 1/40th interest in the Series D Preferred Stock. (3) Represented by 18,000,000 depositary shares each representing a 1/40th interest in the Series E Preferred Stock. For further detail regarding the terms and conditions of the Company’s preferred stock, see Note 17 in the Company’s 2021 Form 10-K. Dividends Three Months Ended June 30, 2022 Three Months Ended June 30, 2021 (in millions, except per share data) Dividends Declared per Share Dividends Declared Dividends Paid Dividends Declared per Share Dividends Declared Dividends Paid Common stock $0.39 $195 $195 $0.39 $168 $168 Preferred stock Series A $— $— $— $10.50 $2 $2 Series B 30.00 9 — 30.00 9 — Series C 15.94 5 5 15.94 5 5 Series D 15.87 4 4 15.88 4 4 Series E 12.50 6 6 12.50 6 6 Series F 14.12 5 5 14.13 6 6 Series G 10.00 3 3 — — — Total preferred stock $32 $23 $32 $23 Six Months Ended June 30, 2022 Six Months Ended June 30, 2021 (in millions, except per share data) Dividends Declared per Share Dividends Declared Dividends Paid Dividends Declared per Share Dividends Declared Dividends Paid Common stock $0.78 $360 $360 $0.78 $335 $335 Preferred stock Series A $— $— $— $20.99 $5 $5 Series B 30.00 9 9 30.00 9 9 Series C 31.88 10 10 31.88 10 10 Series D 31.75 9 9 31.75 9 9 Series E 25.00 11 11 25.00 11 11 Series F 28.25 11 11 28.25 11 11 Series G 20.00 6 6 — — — Total preferred stock $56 $56 $55 $55 Treasury Stock During the six months ended June 30, 2022, the Company repurchased $2 million, or 55,505 shares, of its outstanding common stock, which are held in treasury stock.

COMMITMENTS AND CONTINGENCIES

COMMITMENTS AND CONTINGENCIES	6 Months Ended
COMMITMENTS AND CONTINGENCIES	Jun. 30, 2022
Commitments and Contingencies Disclosure [Abstract]
COMMITMENTS AND CONTINGENCIES	NOTE 13 - COMMITMENTS AND CONTINGENCIES A summary of outstanding off-balance sheet arrangements is presented below. For more information on these arrangements, see Note 19 in the Company’s 2021 Form 10-K. (in millions) June 30, 2022 December 31, 2021 Commitments to extend credit $91,778 $84,206 Letters of credit 2,101 1,998 Risk participation agreements 14 39 Loans sold with recourse 232 82 Marketing rights 23 26 Total $94,148 $86,351 Commitments to Extend Credit Commitments to extend credit are agreements to lend to customers in accordance with conditions contractually agreed upon in advance. Generally, the commitments have fixed expiration dates or termination clauses and may require payment of a fee. Since many of these commitments are expected to expire without being drawn upon, the contract amounts are not necessarily indicative of future cash requirements. Letters of Credit Letters of credit in the table above reflect commercial, standby financial and standby performance letters of credit. Financial and performance standby letters of credit are issued by the Company for the benefit of its customers. They are used as conditional guarantees of payment to a third party in the event the customer either fails to make specific payments (financial) or fails to complete a specific project (performance). The Company’s exposure to credit loss in the event of counterparty nonperformance in connection with the above instruments is represented by the contractual amount of those instruments. Generally, letters of credit are collateralized by cash, accounts receivable, inventory or investment securities. Credit risk associated with letters of credit is considered in determining the appropriate amounts of allowances for unfunded commitments. Standby letters of credit and commercial letters of credit are issued for terms of up to ten years and one year, respectively. Other Commitments Citizens has additional off-balance sheet arrangements that are summarized below: • Marketing Rights - During 2003, Citizens entered into a 25-year agreement to acquire the naming and marketing rights of a baseball stadium in Pennsylvania. • Loans sold with recourse - Citizens is an originator and servicer of residential mortgages and routinely sells such mortgage loans in the secondary market and to GSEs. In the context of such sales, the Company makes certain representations and warranties regarding the characteristics of the underlying loans and, as a result, may be contractually required to repurchase such loans or indemnify certain parties against losses for certain breaches of those representations and warranties. The Company also sells the government guaranteed portion of certain SBA loans to outside investors, for which it retains the servicing rights. • Risk Participation Agreements - RPAs are guarantees issued by the Company to other parties for a fee, whereby the Company agrees to participate in the credit risk of a derivative customer of the other party. The current amount of credit exposure is spread out over multiple counterparties. At June 30, 2022, the remaining terms on these RPAs ranged from less than one year to seven years. Contingencies The Company operates in a legal and regulatory environment that exposes it to potentially significant risks. A certain amount of litigation ordinarily results from the nature of the Company’s banking and other businesses. The Company is a party to legal proceedings, including class actions. The Company is also the subject of investigations, reviews, subpoenas, and regulatory matters arising out of its normal business operations, which, in some instances, relate to concerns about fair lending, unfair and/or deceptive practices, and mortgage-related issues. In addition, the Company engages in discussions with relevant governmental and regulatory authorities on a regular and ongoing basis regarding various issues, and any issues discussed or identified may result in investigatory or other action being taken. Litigation and regulatory matters may result in settlements, damages, fines, penalties, public or private censure, increased costs, required remediation, restrictions on business activities, or other impacts on the Company. In these disputes and proceedings, the Company contests liability and the amount of damages as appropriate. Given their complex nature, and based on the Company's experience, it may be years before some of these matters are finally resolved. Moreover, before liability can be reasonably estimated for a claim, numerous legal and factual issues may need to be examined, including through potentially lengthy discovery and determination of important factual matters, and by addressing novel or unsettled legal issues relevant to the proceedings in question. The Company cannot predict with certainty if, how, or when such claims will be resolved or what the eventual settlement, fine, penalty or other relief, if any, may be, particularly for claims that are at an early stage in their development or where claimants seek substantial or indeterminate damages. The Company recognizes a provision for a claim when, in the opinion of management after seeking legal advice, it is probable that a liability exists and the amount of loss can be reasonably estimated. In many proceedings, however, it is not possible to determine whether any loss is probable or to estimate the amount of any loss. Based on information currently available, the advice of legal counsel and other advisers, and established reserves, management believes that the aggregate liabilities, if any, potentially arising from these proceedings will not have a materially adverse effect on the Company’s unaudited interim Consolidated Financial Statements.

FAIR VALUE MEASUREMENTS

FAIR VALUE MEASUREMENTS	6 Months Ended
FAIR VALUE MEASUREMENTS	Jun. 30, 2022
Fair Value Disclosures [Abstract]
FAIR VALUE MEASUREMENTS	NOTE 14 - FAIR VALUE MEASUREMENTS Citizens measures or monitors many of its assets and liabilities on a fair value basis. Fair value is used on a recurring basis for assets and liabilities for which fair value is the required or elected measurement basis of accounting. Additionally, fair value is used on a nonrecurring basis to evaluate assets for impairment or for disclosure purposes. Nonrecurring fair value adjustments typically involve the application of lower of cost or market accounting or write-downs of individual assets. Citizens also applies the fair value measurement guidance to determine amounts reported for certain disclosures in this Note for assets and liabilities that are not required to be reported at fair value in the financial statements. Fair Value Option Citizens elected to account for residential mortgage LHFS and certain commercial and industrial, and commercial real estate LHFS at fair value. The following table presents the difference between the aggregate fair value and the aggregate unpaid principal balance of LHFS measured at fair value: June 30, 2022 December 31, 2021 (in millions) Aggregate Fair Value Aggregate Unpaid Principal Aggregate Fair Value Greater (Less) Than Aggregate Unpaid Principal Aggregate Fair Value Aggregate Unpaid Principal Aggregate Fair Value Greater (Less) Than Aggregate Unpaid Principal Residential mortgage loans held for sale, at fair value $1,278 $1,266 $12 $2,657 $2,591 $66 Commercial and industrial, and commercial real estate loans held for sale, at fair value 99 118 (19) 76 79 (3) For more information on the election of the fair value option for these assets see Note 20 in the Company’s 2021 Form 10-K. Recurring Fair Value Measurements Citizens utilizes a variety of valuation techniques to measure its assets and liabilities at fair value on a recurring basis. For more information on the valuation techniques utilized to measure recurring fair value see Note 20 in the Company’s 2021 Form 10-K. The following table presents assets and liabilities measured at fair value, including gross derivative assets and liabilities, on a recurring basis at June 30, 2022: (in millions) Total Level 1 Level 2 Level 3 Debt securities available for sale: Mortgage-backed securities $20,350 $— $20,350 $— Collateralized loan obligations 1,200 — 1,200 — State and political subdivisions 3 — 3 — U.S. Treasury and other 3,408 3,408 — — Total debt securities available for sale 24,961 3,408 21,553 — Loans held for sale, at fair value: Residential loans held for sale 1,278 — 1,278 — Commercial loans held for sale 99 — 99 — Total loans held for sale, at fair value 1,377 — 1,377 — Mortgage servicing rights 1,411 — — 1,411 Derivative assets: Interest rate contracts 179 — 179 — Foreign exchange contracts 523 — 523 — Commodities contracts 1,630 — 1,630 — TBA contracts 21 — 21 — Other contracts 18 — — 18 Total derivative assets 2,371 — 2,353 18 Equity securities, at fair value (1) 114 108 6 — Total assets $30,234 $3,516 $25,289 $1,429 Derivative liabilities: Interest rate contracts $858 $— $858 $— Foreign exchange contracts 494 — 494 — Commodities contracts 1,621 — 1,621 — TBA contracts 19 — 19 — Other contracts 11 — 4 7 Total derivative liabilities 3,003 — 2,996 7 Total liabilities $3,003 $— $2,996 $7 (1) Excludes investments of $24 million that are measured at fair value using the net asset value per share (or its equivalent) practical expedient. These nonredeemable investments include capital contributions to private investment funds and have unfunded capital commitments of $24 million at June 30, 2022, which may be called at any time during prescribed time periods. The credit exposure is generally limited to the carrying amount of investments made and unfunded capital commitments. The following table presents assets and liabilities measured at fair value, including gross derivative assets and liabilities, on a recurring basis at December 31, 2021: (in millions) Total Level 1 Level 2 Level 3 Debt securities available for sale: Mortgage-backed securities $24,847 $— $24,847 $— Collateralized loan obligations 1,207 — 1,207 — State and political subdivisions 2 — 2 — U.S. Treasury and other 11 11 — — Total debt securities available for sale 26,067 11 26,056 — Loans held for sale, at fair value: Residential loans held for sale 2,657 — 2,657 — Commercial loans held for sale 76 — 76 — Total loans held for sale, at fair value 2,733 — 2,733 — Mortgage servicing rights 1,029 — — 1,029 Derivative assets: Interest rate contracts 692 — 692 — Foreign exchange contracts 263 — 263 — Commodities contracts 508 — 508 — TBA contracts 8 — 8 — Other contracts 38 — — 38 Total derivative assets 1,509 — 1,471 38 Equity securities, at fair value (1) 102 95 7 — Total assets $31,440 $106 $30,267 $1,067 Derivative liabilities: Interest rate contracts $176 $— $176 $— Foreign exchange contracts 231 — 231 — Commodities contracts 505 — 505 — TBA contracts 8 — 8 — Other contracts 2 — 2 — Total derivative liabilities 922 — 922 — Total liabilities $922 $— $922 $— (1) Excludes investments of $7 million that are measured at fair value using the net asset value per share (or its equivalent) practical expedient. The following tables present a roll forward of the balance sheet amounts for assets measured at fair value on a recurring basis and classified as Level 3: Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 (in millions) Mortgage Servicing Rights Other Derivative Contracts Mortgage Servicing Rights Other Derivative Contracts Beginning balance $1,241 ($21) $1,029 $38 Issuances 79 23 174 64 Acquisitions (1) 16 — 16 — Settlements (2) (32) 71 (71) 132 Changes in fair value during the period recognized in earnings (3) 107 (62) 263 (223) Ending balance $1,411 $11 $1,411 $11 Three Months Ended June 30, 2021 Six Months Ended June 30, 2021 (in millions) Mortgage Servicing Rights Other Derivative Contracts Mortgage Servicing Rights Other Derivative Contracts Beginning balance $893 $38 $658 $197 Issuances 122 81 209 243 Settlements (2) (47) (97) (105) (180) Changes in fair value during the period recognized in earnings (3) (66) 67 140 (171) Ending balance $902 $89 $902 $89 (1) Represents MSRs acquired as part of the Investors acquisition. (2) Represents changes in value of the MSRs due to i) passage of time including the impact from both regularly scheduled loan principal payments and partial paydowns, and ii) loans that paid off during the period. (3) Represents changes in value primarily driven by market conditions. These changes are recorded in mortgage banking fees in the Consolidated Statements of Operations. The following table presents quantitative information about the Company’s Level 3 assets, including the range and weighted-average of the significant unobservable inputs used to fair value these assets, as well as valuation techniques used. As of June 30, 2022 Valuation Technique Unobservable Input Range (Weighted Average) Mortgage servicing rights Discounted Cash Flow Constant prepayment rate 6.59-20.34% CPR (7.6% CPR) Option adjusted spread 398-1,058 bps (615 bps) Other derivative contracts Internal Model Pull through rate 23.72-99.90% (82.39%) MSR value 2.56-144.00 bps (94.43 bps) Nonrecurring Fair Value Measurements Fair value is also used on a nonrecurring basis to evaluate certain assets for impairment or for disclosure purposes. For more information on the valuation techniques utilized to measure nonrecurring fair value see Note 20 in the Company’s 2021 Form 10-K. The following table presents losses on assets measured at fair value on a nonrecurring basis and recorded in earnings: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Collateral-dependent loans ($1) $— ($3) ($19) The following table presents assets measured at fair value on a nonrecurring basis: June 30, 2022 December 31, 2021 (in millions) Total Level 1 Level 2 Level 3 Total Level 1 Level 2 Level 3 Collateral-dependent loans $579 $— $579 $— $645 $— $645 $— Fair Value of Financial Instruments The following tables present the estimated fair value for financial instruments not recorded at fair value in the unaudited interim Consolidated Financial Statements. The carrying amounts are recorded in the Consolidated Balance Sheets under the indicated captions: June 30, 2022 Total Level 1 Level 2 Level 3 (in millions) Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Financial assets: Debt securities held to maturity $9,567 $9,361 $— $— $8,921 $8,747 $646 $614 Other loans held for sale 2,078 2,058 — — — — 2,078 2,058 Loans and leases 156,172 152,496 — — 579 579 155,593 151,917 Other assets 1,162 1,162 — — 1,146 1,146 16 16 Financial liabilities: Deposits 178,925 178,807 — — 178,925 178,807 — — Short-term borrowed funds 3,763 3,763 — — 3,763 3,763 — — Long-term borrowed funds 14,440 14,299 — — 14,440 14,299 — — December 31, 2021 Total Level 1 Level 2 Level 3 (in millions) Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Financial assets: Debt securities held to maturity $2,242 $2,289 $— $— $1,505 $1,557 $737 $732 Other loans held for sale 735 735 — — — — 735 735 Loans and leases 128,163 128,156 — — 645 645 127,518 127,511 Other assets 624 624 — — 609 609 15 15 Financial liabilities: Deposits 154,361 154,366 — — 154,361 154,366 — — Short-term borrowed funds 74 74 — — 74 74 — — Long-term borrowed funds 6,932 7,188 — — 6,932 7,188 — —

NONINTEREST INCOME

NONINTEREST INCOME	6 Months Ended
NONINTEREST INCOME	Jun. 30, 2022
Other Income and Expenses [Abstract]
NONINTEREST INCOME	NOTE 15 - NONINTEREST INCOME Revenues from Contracts with Customers The following tables present the components of revenue from contracts with customers disaggregated by revenue stream and business operating segment: Three Months Ended June 30, 2022 Three Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Consumer Banking Commercial Banking Other Consolidated Service charges and fees $73 $34 $1 $108 $74 $26 $— $100 Card fees 60 10 — 70 56 8 — 64 Capital markets fees — 90 — 90 — 84 — 84 Trust and investment services fees 66 — — 66 60 — — 60 Other banking fees — 5 — 5 — 2 — 2 Total revenue from contracts with customers $199 $139 $1 $339 $190 $120 $— $310 Total revenue from other sources (1) 81 82 (8) 155 93 58 24 175 Total noninterest income $280 $221 ($7) $494 $283 $178 $24 $485 Six Months Ended June 30, 2022 Six Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Consumer Banking Commercial Banking Other Consolidated Service charges and fees $142 $61 $2 $205 $148 $51 $— $199 Card fees 110 20 — 130 103 15 — 118 Capital markets fees — 168 — 168 — 156 — 156 Trust and investment services fees 127 — — 127 118 — — 118 Other banking fees 1 7 1 9 — 4 — 4 Total revenue from contracts with customers $380 $256 $3 $639 $369 $226 $— $595 Total revenue from other sources (1) 157 178 18 353 265 122 45 432 Total noninterest income $537 $434 $21 $992 $634 $348 $45 $1,027 (1) Includes bank-owned life insurance income of $21 million and $16 million for the three months ended June 30, 2022 and 2021, respectively, and $42 million and $30 million for the six months ended June 30, 2022 and 2021, respectively. The Company recognized trailing commissions of $4 million for both the three months ended June 30, 2022 and 2021, and $8 million for both the six months ended June 30, 2022 and 2021, related to ongoing commissions from previous investment sales.

OTHER OPERATING EXPENSE

OTHER OPERATING EXPENSE	6 Months Ended
OTHER OPERATING EXPENSE	Jun. 30, 2022
Other Income and Expenses [Abstract]
OTHER OPERATING EXPENSE	NOTE 16 - OTHER OPERATING EXPENSE The following table presents the details of other operating expense: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Marketing $39 $31 $65 $50 Deposit insurance 26 16 46 31 Other 88 46 152 103 Other operating expense $153 $93 $263 $184

EARNINGS PER SHARE

EARNINGS PER SHARE	6 Months Ended
EARNINGS PER SHARE	Jun. 30, 2022
Earnings Per Share [Abstract]
EARNINGS PER SHARE	NOTE 17 - EARNINGS PER SHARE Three Months Ended June 30, Six Months Ended June 30, (in millions, except share and per share data) 2022 2021 2022 2021 Numerator (basic and diluted): Net income $364 $648 $784 $1,259 Less: Preferred stock dividends 32 32 56 55 Net income available to common stockholders $332 $616 $728 $1,204 Denominator: Weighted-average common shares outstanding - basic 491,497,026 425,948,706 457,140,258 425,951,197 Dilutive common shares: share-based awards 1,799,088 1,612,866 2,027,489 1,717,045 Weighted-average common shares outstanding - diluted 493,296,114 427,561,572 459,167,747 427,668,242 Earnings per common share: Basic $0.68 $1.45 $1.59 $2.83 Diluted (1) 0.67 1.44 1.58 2.81 (1) Potential dilutive common shares are excluded from the computation of diluted EPS in the periods where the effect would be antidilutive. Excluded from the computation of diluted EPS were weighted average antidilutive shares totaling 1,647,051 and 76,984 for the three months ended June 30, 2022 and 2021, respectively, and 784,372 and 43,877 for the six months ended June 30, 2022 and 2021, respectively.

BUSINESS OPERATING SEGMENTS

BUSINESS OPERATING SEGMENTS	6 Months Ended
BUSINESS OPERATING SEGMENTS	Jun. 30, 2022
Segment Reporting [Abstract]
BUSINESS OPERATING SEGMENTS	NOTE 18 - BUSINESS OPERATING SEGMENTS Citizens is managed by its Chief Executive Officer on a segment basis. The Company’s two business operating segments are Consumer Banking and Commercial Banking. The business segments are determined based on the products and services provided, or the type of customer served. Each segment has a segment head who reports directly to the Chief Executive Officer. The Chief Executive Officer has final authority over resource allocation decisions and performance assessment. The business segments reflect this management structure and the manner in which financial information is currently evaluated by the Chief Executive Officer. For more information on the Company’s business operating segments, as well as Other non-segment operations, see Note 26 in the Company’s 2021 Form 10-K. As of and for the Three Months Ended June 30, 2022 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $995 $534 ($24) $1,505 Noninterest income 280 221 (7) 494 Total revenue 1,275 755 (31) 1,999 Noninterest expense 881 308 116 1,305 Profit (loss) before provision (benefit) for credit losses 394 447 (147) 694 Provision (benefit) for credit losses 39 10 167 216 Income (loss) before income tax expense (benefit) 355 437 (314) 478 Income tax expense (benefit) 90 96 (72) 114 Net income (loss) $265 $341 ($242) $364 Total average assets $88,881 $78,638 $53,448 $220,967 As of and for the Three Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $897 $419 ($192) $1,124 Noninterest income 283 178 24 485 Total revenue 1,180 597 (168) 1,609 Noninterest expense 751 226 14 991 Profit (loss) before provision (benefit) for credit losses 429 371 (182) 618 Provision (benefit) for credit losses 45 34 (292) (213) Income (loss) before income tax expense (benefit) 384 337 110 831 Income tax expense (benefit) 98 72 13 183 Net income (loss) $286 $265 $97 $648 Total average assets $75,600 $57,527 $51,329 $184,456 As of and for the Six Months Ended June 30, 2022 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $1,852 $950 ($150) $2,652 Noninterest income 537 434 21 992 Total revenue 2,389 1,384 (129) 3,644 Noninterest expense 1,665 580 166 2,411 Profit (loss) before provision (benefit) for credit losses 724 804 (295) 1,233 Provision (benefit) for credit losses 88 22 109 219 Income (loss) before income tax expense (benefit) 636 782 (404) 1,014 Income tax expense (benefit) 162 170 (102) 230 Net income (loss) $474 $612 ($302) $784 Total average assets $83,247 $69,927 $51,558 $204,732 As of and for the Six Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $1,760 $840 ($359) $2,241 Noninterest income 634 348 45 1,027 Total revenue 2,394 1,188 (314) 3,268 Noninterest expense 1,501 453 55 2,009 Profit (loss) before provision (benefit) for credit losses 893 735 (369) 1,259 Provision (benefit) for credit losses 104 135 (592) (353) Income (loss) before income tax expense (benefit) 789 600 223 1,612 Income tax expense (benefit) 201 124 28 353 Net income (loss) $588 $476 $195 $1,259 Total average assets $75,443 $57,632 $50,443 $183,518 Citizens utilizes a FTP system to eliminate the effect of interest rate risk from the segments’ net interest income. This risk is centrally managed within the Treasury function and reported in the Other segment. The FTP methodology provides a funds credit for sources of funds and a funds charge for the use of funds by each segment. The sum of the interest income/expense and FTP charges/credits for each segment is its designated net interest income. The offset to these FTP charges and credits is recorded in the Other segment. Effective January 1, 2022, the Company refined its FTP credit methodology for deposits provided by each business segment. The rationale for this FTP refinement is to better estimate the net interest income resulting from the strong growth in deposits caused by the COVID-19 government stimulus. This resulted in lower net interest income, primarily in Consumer, offset by an increase in Other. Prior periods have not been restated. There have been no other significant changes in the management accounting practices utilized by the Company regarding the basis of presentation for segment results as discussed in Note 26 in the Company’s 2021 Form 10-K.

BASIS OF PRESENTATION (Policies

BASIS OF PRESENTATION (Policies)	6 Months Ended
BASIS OF PRESENTATION (Policies)	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	The unaudited interim Consolidated Financial Statements, including the Notes presented in this document, have been prepared in accordance with GAAP interim reporting requirements and, therefore, do not include all information and Notes included in the audited Consolidated Financial Statements in conformity with GAAP. The unaudited interim Consolidated Financial Statements and Notes presented in this document should be read in conjunction with the Company’s audited Consolidated Financial Statements and accompanying Notes included in the Company’s 2021 Form 10-K. The Company’s principal business activity is banking, conducted through its banking subsidiary CBNA.
Consolidation	The unaudited interim Consolidated Financial Statements include the accounts of Citizens and subsidiaries in which Citizens has a controlling financial interest. All intercompany transactions and balances have been eliminated. The Company has evaluated its unconsolidated entities and does not believe that any entity in which it has an interest, but does not currently consolidate, meets the requirements to be consolidated as a variable interest entity. The unaudited interim Consolidated Financial Statements include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the results for the interim periods. The results for interim periods are not necessarily indicative of results for a full year.
Use of Estimates	The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Material estimates that are particularly susceptible to significant change in the near-term relate to the determination of the ACL.
Credit Quality Indicators	Credit Quality Indicators The Company presents loan and lease portfolio segments and classes by credit quality indicator and vintage year. Citizens defines the vintage date for the purpose of this disclosure as the date of the most recent credit decision. In general, renewals are categorized as new credit decisions and reflect the renewal date as the vintage date. Loans modified in a TDR are considered a continuation of the original loan and vintage date corresponds with the most recent credit decision. For commercial loans and leases, Citizens utilizes regulatory classification ratings to monitor credit quality. The assignment of regulatory classification ratings occurs at loan origination and are periodically re-evaluated by Citizens utilizing a risk-based approach, including any time management becomes aware of information affecting the borrowers' ability to fulfill their obligations. The review process considers both quantitative and qualitative factors. Loans with a “pass” rating are those that the Company believes will fully repay in accordance with the contractual loan terms. Commercial loans and leases identified as “criticized” have some weakness or potential weakness that indicate an increased probability of future loss. Citizens groups “criticized” loans into three categories, “special mention,” “substandard,” and “doubtful.” Special mention loans have potential weaknesses that, if left uncorrected, may result in deterioration of the Company’s credit position at some future date. Substandard loans are inadequately protected loans; these loans have well-defined weaknesses that could hinder normal repayment or collection of the debt. Doubtful loans have the same weaknesses as substandard, with the added characteristic that the possibility of loss is high and collection of the full amount of the loan is improbable.

ACQUISITIONS (Tables)

ACQUISITIONS (Tables)	6 Months Ended
ACQUISITIONS (Tables)	Jun. 30, 2022
Business Combination and Asset Acquisition [Abstract]
Schedule of business acquisitions by acquisition, equity interest issued or issuable	The following table includes a preliminary allocation of the consideration paid for the fair value of the identifiable tangible and intangible assets acquired and liabilities assumed from Investors: (in millions, except share and per share data) April 6, 2022 Consideration CFG common shares issued 72,148,855 CFG share price on April 6, 2022 $42.08 Fair value of consideration for outstanding common stock $3,036 Cash paid 355 Consideration related to equity awards 19 Fair value of merger consideration 3,410 Assets acquired Cash and equivalents 287 Investment securities 3,825 Loans held for sale 2,183 Net loans and leases 20,158 Premises and equipment 123 Core deposit intangible and other intangible assets 119 Other assets 882 Total assets acquired 27,577 Liabilities assumed Deposits 20,217 Borrowed funds 4,097 Other liabilities 652 Total liabilities assumed 24,966 Less: Net assets 2,611 Goodwill $799
Schedule of recognized identified assets acquired and liabilities assumed	The following table includes a preliminary allocation of the consideration paid for the fair value of the identifiable tangible and intangible assets acquired and liabilities assumed from Investors: (in millions, except share and per share data) April 6, 2022 Consideration CFG common shares issued 72,148,855 CFG share price on April 6, 2022 $42.08 Fair value of consideration for outstanding common stock $3,036 Cash paid 355 Consideration related to equity awards 19 Fair value of merger consideration 3,410 Assets acquired Cash and equivalents 287 Investment securities 3,825 Loans held for sale 2,183 Net loans and leases 20,158 Premises and equipment 123 Core deposit intangible and other intangible assets 119 Other assets 882 Total assets acquired 27,577 Liabilities assumed Deposits 20,217 Borrowed funds 4,097 Other liabilities 652 Total liabilities assumed 24,966 Less: Net assets 2,611 Goodwill $799
Schedule of business acquisition	The following table includes the fair value and unpaid principal balance of the loans acquired from Investors: April 6, 2022 (in millions) Unpaid Principal Balance Fair Value Commercial and industrial $3,021 $2,902 Commercial real estate 13,310 13,082 Leases 9 9 Total commercial 16,340 15,993 Residential mortgages 3,949 3,887 Home equity 267 274 Other retail 4 4 Total retail 4,220 4,165 Net loans and leases $20,560 $20,158
Business acquisition, pro forma information	The following table presents the financial results of Investors included in the Consolidated Statements of Operations from the date of acquisition through June 30, 2022: (in millions) April 6, 2022 through June 30, 2022 Net interest income $232 Noninterest income 13 Net income 114 The following table presents unaudited supplemental pro forma financial information as if the Investors acquisition had occurred on January 1, 2021 and includes the impact of (i) amortizing and accreting fair value adjustments associated with loans and leases, (ii) the amortization of recognized intangible assets and the elimination of Investors’ historical amortization of these assets, (iii) the elimination of Investors’ historical accretion and amortization of deferred fees and costs on loans and leases, (iv) the elimination of Investors’ historical accretion and amortization of discounts and premiums on loans and leases, debt securities and long-term borrowed funds and (v) the related estimated income tax effects. The pro forma financial information does not necessarily reflect the results that would have occurred had Citizens acquired Investors on January 1, 2021. Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Net interest income $1,505 $1,339 $2,866 $2,652 Noninterest income 525 498 1,038 1,029 Net income (1) 581 737 1,083 1,169 (1) Excludes the acceleration of one-time executive compensation and Employee Stock Ownership Plan expenses of $122 million incurred by Investors in the first quarter of 2022. In addition, the supplemental pro forma financial information includes non-recurring acquisition-related costs of $268 million and $275 million, respectively, incurred during the three and six months ended June 30, 2022, as summarized in the following table. These costs, along with the $13 million incurred during 2021, are included in the first quarter of 2021 for the purpose of reporting supplemental pro forma financial information presented above. (in millions) Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 Provision for credit losses (1) $145 $145 Salaries and employee benefits (2) 61 61 Outside services (3) 29 36 Mark-to-market losses on LHFS portfolio (4) 31 31 Other operating expense 2 2 Total acquisition-related costs $268 $275 (1) Represents the initial provision for credit losses also recognized through a fair value mark as required by purchase accounting. (2) Comprised primarily of severance and employee retention costs. (3) Comprised primarily of technology, legal, advisory, and other professional related fees. (4) Represents mark-to-market losses on loans acquired from Investors classified as LHFS.
Schedule of changes in the allowance for credit losses	The following table presents PCD loan activity at the date of acquisition: (in millions) April 6, 2022 Principal balance $4,685 ALLL at acquisition (101) Non-credit discount (54) Purchase price $4,530 The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2022: Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 (in millions) Commercial Retail Total Commercial Retail Total Allowance for loan and lease losses, beginning of period $778 $942 $1,720 $821 $937 $1,758 Allowance on PCD loans and leases at acquisition 99 2 101 99 2 101 Charge-offs (1) (13) (78) (91) (27) (165) (192) Recoveries 3 39 42 6 78 84 Net charge-offs (10) (39) (49) (21) (87) (108) Provision expense (benefit) for loans and leases (2) 120 72 192 88 125 213 Allowance for loan and lease losses, end of period 987 977 1,964 987 977 1,964 Allowance for unfunded lending commitments, beginning of period 147 11 158 153 23 176 Provision expense (benefit) for unfunded lending commitments 18 6 24 12 (6) 6 Allowance on PCD unfunded lending commitments at acquisition 1 — 1 1 — 1 Allowance for unfunded lending commitments, end of period 166 17 183 166 17 183 Total allowance for credit losses, end of period $1,153 $994 $2,147 $1,153 $994 $2,147 (1) For the three and six months ended June 30, 2022, excludes $33 million of charge-offs previously taken by Investors or recognized upon completion of the Investors acquisition under purchase accounting. The initial allowance for loan and lease losses on PCD assets included these amounts and, after charging these amounts off upon acquisition, the net impact for PCD assets was $101 million of additional allowance for loan and lease losses. (2) Includes $145 million and $169 million of initial provision expense related to non-PCD loans and leases acquired from Investors and HSBC for the three and six months ended June 30, 2022, respectively. The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2021: Three Months Ended June 30, 2021 Six Months Ended June 30, 2021 (in millions) Commercial Retail Total Commercial Retail Total Allowance for loan and lease losses, beginning of period $1,146 $1,048 $2,194 $1,233 $1,210 $2,443 Charge-offs (45) (80) (125) (179) (173) (352) Recoveries 4 43 47 34 82 116 Net charge-offs (41) (37) (78) (145) (91) (236) Provision expense (benefit) for loans and leases (152) (17) (169) (135) (125) (260) Allowance for loan and lease losses, end of period 953 994 1,947 953 994 1,947 Allowance for unfunded lending commitments, beginning of period 165 13 178 186 41 227 Provision expense (benefit) for unfunded lending commitments (44) — (44) (65) (28) (93) Allowance for unfunded lending commitments, end of period 121 13 134 121 13 134 Total allowance for credit losses, end of period $1,074 $1,007 $2,081 $1,074 $1,007 $2,081

SECURITIES (Tables)

SECURITIES (Tables)	6 Months Ended
SECURITIES (Tables)	Jun. 30, 2022
Investments, Debt and Equity Securities [Abstract]
Schedule of securities held	The following table presents the major components of securities at amortized cost and fair value: June 30, 2022 December 31, 2021 (in millions) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value U.S. Treasury and other $3,455 $1 ($48) $3,408 $11 $— $— $11 State and political subdivisions 3 — — 3 2 — — 2 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 21,568 4 (1,483) 20,089 24,607 210 (375) 24,442 Other/non-agency 281 — (20) 261 397 9 (1) 405 Total mortgage-backed securities 21,849 4 (1,503) 20,350 25,004 219 (376) 24,847 Collateralized loan obligations 1,248 — (48) 1,200 1,208 — (1) 1,207 Total debt securities available for sale, at fair value $26,555 $5 ($1,599) $24,961 $26,225 $219 ($377) $26,067 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities $8,921 $25 ($199) $8,747 $1,505 $52 $— $1,557 Total mortgage-backed securities 8,921 25 (199) 8,747 1,505 52 — 1,557 Asset-backed securities 646 — (32) 614 737 2 (7) 732 Total debt securities held to maturity $9,567 $25 ($231) $9,361 $2,242 $54 ($7) $2,289 Equity securities, at cost $1,162 $— $— $1,162 $624 $— $— $624 Equity securities, at fair value 138 — — 138 109 — — 109
Schedule of investments classified by maturity date	The following table presents the amortized cost and fair value of debt securities by contractual maturity as of June 30, 2022. Expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without incurring penalties. Distribution of Maturities (in millions) 1 Year or Less After 1 Year through 5 Years After 5 Years through 10 Years After 10 Years Total Amortized cost: U.S. Treasury and other $11 $1,911 $1,533 $3,455 State and political subdivisions 1 — — 2 3 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 4 584 2,879 18,101 21,568 Other/non-agency — — — 281 281 Collateralized loan obligations — — 25 1,223 1,248 Total debt securities available for sale 16 2,495 4,437 19,607 26,555 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities — — — 8,921 8,921 Asset-backed securities — — 646 — 646 Total debt securities held to maturity — — 646 8,921 9,567 Total amortized cost of debt securities $16 $2,495 $5,083 $28,528 $36,122 Fair value: U.S. Treasury and other $11 $1,881 $1,516 $— $3,408 State and political subdivisions 1 — — 2 3 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 4 576 2,783 16,726 20,089 Other/non-agency — — — 261 261 Collateralized loan obligations — — 23 1,177 1,200 Total debt securities available for sale 16 2,457 4,322 18,166 24,961 Mortgage-backed securities: Federal agencies and U.S. government sponsored entities — — — 8,747 8,747 Asset-backed securities — — 614 — 614 Total debt securities held to maturity — — 614 8,747 9,361 Total fair value of debt securities $16 $2,457 $4,936 $26,913 $34,322
Schedule of income recognized on investment securities	The following table presents realized gains and losses on securities: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Gains on sale of securities $2 $3 $9 $6 Losses on sale of securities (1) — (4) — Securities gains, net $1 $3 $5 $6
Schedule of financial instruments owned and pledged as collateral	The following table presents the amortized cost and fair value of debt securities pledged: June 30, 2022 December 31, 2021 (in millions) Amortized Cost Fair Value Amortized Cost Fair Value Pledged against derivatives, to qualify for fiduciary powers, and to secure public and other deposits as required by law $5,763 $5,351 $4,816 $4,782 Pledged as collateral for FHLB borrowing capacity 245 225 325 333 Pledged against repurchase agreements — — 1 1
Schedule of unrealized loss on investments	The following tables present AFS debt securities with fair values below their respective carrying values, separated by the duration the securities have been in a continuous unrealized loss position: June 30, 2022 Less than 12 Months 12 Months or Longer Total (dollars in millions) Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses U.S. Treasury and other $3,236 ($48) $— $— $3,236 ($48) Mortgage-backed securities: Federal agencies and U.S. government sponsored entities 18,048 (1,214) 1,498 (269) 19,546 (1,483) Other/non-agency 261 (20) — — 261 (20) Total mortgage-backed securities 18,309 (1,234) 1,498 (269) 19,807 (1,503) Collateralized loan obligations 1,201 (48) — — 1,201 (48) Total $22,746 ($1,330) $1,498 ($269) $24,244 ($1,599) December 31, 2021 Less than 12 Months 12 Months or Longer Total (dollars in millions) Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses Fair Value Gross Unrealized Losses Mortgage-backed securities: Federal agencies and U.S. government sponsored entities $14,131 ($320) $1,236 ($55) $15,367 ($375) Other/non-agency 123 (1) — — 123 (1) Total mortgage-backed securities 14,254 (321) 1,236 (55) 15,490 (376) Collateralized loan obligations 736 (1) — — 736 (1) Total $14,990 ($322) $1,236 ($55) $16,226 ($377)

LOANS AND LEASES (Tables)

LOANS AND LEASES (Tables)	6 Months Ended
LOANS AND LEASES (Tables)	Jun. 30, 2022
Receivables [Abstract]
Schedule of loans and leases	The following table presents loans and leases, excluding LHFS: (in millions) June 30, 2022 December 31, 2021 Commercial and industrial $51,801 $44,500 Commercial real estate 28,070 14,264 Leases 1,574 1,586 Total commercial 81,445 60,350 Residential mortgages 29,088 22,822 Home equity 13,122 12,015 Automobile 13,868 14,549 Education 13,141 12,997 Other retail 5,508 5,430 Total retail 74,727 67,813 Total loans and leases $156,172 $128,163 The following table presents the composition of LHFS: June 30, 2022 December 31, 2021 (in millions) Residential Mortgages (1) Other retail (3) Commercial (2) Total Residential Mortgages (1) Commercial (2) Total Loans held for sale at fair value $1,278 $— $99 $1,377 $2,657 $76 $2,733 Other loans held for sale — 488 1,590 2,078 — 735 735 (1) Residential mortgage LHFS are originated for sale. (2) Commercial LHFS at fair value consist of loans managed by the Company’s commercial secondary loan desk. Other commercial LHFS consist of loans associated with the Company’s syndication business and loans acquired as part of the Investors acquisition. (3) Consists of retail loans acquired as part of the Investors acquisition.

ALLOWANCE FOR CREDIT LOSSES, _2

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK (Tables)	6 Months Ended
	Jun. 30, 2022
Receivables [Abstract]
Schedule of changes in the allowance for credit losses	The following table presents PCD loan activity at the date of acquisition: (in millions) April 6, 2022 Principal balance $4,685 ALLL at acquisition (101) Non-credit discount (54) Purchase price $4,530 The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2022: Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 (in millions) Commercial Retail Total Commercial Retail Total Allowance for loan and lease losses, beginning of period $778 $942 $1,720 $821 $937 $1,758 Allowance on PCD loans and leases at acquisition 99 2 101 99 2 101 Charge-offs (1) (13) (78) (91) (27) (165) (192) Recoveries 3 39 42 6 78 84 Net charge-offs (10) (39) (49) (21) (87) (108) Provision expense (benefit) for loans and leases (2) 120 72 192 88 125 213 Allowance for loan and lease losses, end of period 987 977 1,964 987 977 1,964 Allowance for unfunded lending commitments, beginning of period 147 11 158 153 23 176 Provision expense (benefit) for unfunded lending commitments 18 6 24 12 (6) 6 Allowance on PCD unfunded lending commitments at acquisition 1 — 1 1 — 1 Allowance for unfunded lending commitments, end of period 166 17 183 166 17 183 Total allowance for credit losses, end of period $1,153 $994 $2,147 $1,153 $994 $2,147 (1) For the three and six months ended June 30, 2022, excludes $33 million of charge-offs previously taken by Investors or recognized upon completion of the Investors acquisition under purchase accounting. The initial allowance for loan and lease losses on PCD assets included these amounts and, after charging these amounts off upon acquisition, the net impact for PCD assets was $101 million of additional allowance for loan and lease losses. (2) Includes $145 million and $169 million of initial provision expense related to non-PCD loans and leases acquired from Investors and HSBC for the three and six months ended June 30, 2022, respectively. The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2021: Three Months Ended June 30, 2021 Six Months Ended June 30, 2021 (in millions) Commercial Retail Total Commercial Retail Total Allowance for loan and lease losses, beginning of period $1,146 $1,048 $2,194 $1,233 $1,210 $2,443 Charge-offs (45) (80) (125) (179) (173) (352) Recoveries 4 43 47 34 82 116 Net charge-offs (41) (37) (78) (145) (91) (236) Provision expense (benefit) for loans and leases (152) (17) (169) (135) (125) (260) Allowance for loan and lease losses, end of period 953 994 1,947 953 994 1,947 Allowance for unfunded lending commitments, beginning of period 165 13 178 186 41 227 Provision expense (benefit) for unfunded lending commitments (44) — (44) (65) (28) (93) Allowance for unfunded lending commitments, end of period 121 13 134 121 13 134 Total allowance for credit losses, end of period $1,074 $1,007 $2,081 $1,074 $1,007 $2,081
Schedule of classes of loans and leases, amortized cost basis by credit quality indicator	The following table presents the amortized cost basis of commercial loans and leases, by vintage date and regulatory classification rating, as of June 30, 2022: Term Loans by Origination Year Revolving Loans (in millions) 2022 2021 2020 2019 2018 Prior to 2018 Within the Revolving Period Converted to Term Total Commercial and industrial Pass $4,730 $9,806 $2,974 $2,830 $1,972 $2,845 $24,106 $90 $49,353 Special Mention 4 127 66 113 17 116 369 1 813 Substandard 3 142 112 332 129 290 458 13 1,479 Doubtful 8 5 14 4 9 24 89 3 156 Total commercial and industrial 4,745 10,080 3,166 3,279 2,127 3,275 25,022 107 51,801 Commercial real estate Pass 3,193 6,487 3,867 3,638 2,602 4,449 2,171 3 26,410 Special Mention — 21 75 268 102 93 2 — 561 Substandard 91 23 — 96 239 629 9 — 1,087 Doubtful — 1 9 — — 2 — — 12 Total commercial real estate 3,284 6,532 3,951 4,002 2,943 5,173 2,182 3 28,070 Leases Pass 114 410 281 125 147 480 — — 1,557 Special Mention — 3 2 — 3 1 — — 9 Substandard — 1 3 3 1 — — — 8 Doubtful — — — — — — — — — Total leases 114 414 286 128 151 481 — — 1,574 Total commercial Pass (1) 8,037 16,703 7,122 6,593 4,721 7,774 26,277 93 77,320 Special Mention 4 151 143 381 122 210 371 1 1,383 Substandard 94 166 115 431 369 919 467 13 2,574 Doubtful 8 6 23 4 9 26 89 3 168 Total commercial $8,143 $17,026 $7,403 $7,409 $5,221 $8,929 $27,204 $110 $81,445 The following table presents the amortized cost basis of commercial loans and leases, by vintage date and regulatory classification rating, as of December 31, 2021: Term Loans by Origination Year Revolving Loans (in millions) 2021 2020 2019 2018 2017 Prior to 2017 Within the Revolving Period Converted to Term Total Commercial and industrial Pass $10,218 $3,336 $3,599 $2,284 $1,426 $1,863 $19,406 $122 $42,254 Special Mention 47 71 155 114 41 64 316 1 809 Substandard 97 112 215 81 50 201 521 17 1,294 Doubtful 1 9 9 22 10 16 74 2 143 Total commercial and industrial 10,363 3,528 3,978 2,501 1,527 2,144 20,317 142 44,500 Commercial real estate Pass 2,766 2,417 3,181 1,756 626 1,119 1,451 3 13,319 Special Mention 45 42 113 100 27 79 — — 406 Substandard 27 — 88 267 78 59 9 — 528 Doubtful 1 9 — — — 1 — — 11 Total commercial real estate 2,839 2,468 3,382 2,123 731 1,258 1,460 3 14,264 Leases Pass 447 262 134 144 66 459 — — 1,512 Special Mention 10 15 — 5 3 16 — — 49 Substandard 1 16 5 2 — — — — 24 Doubtful — — — — — 1 — — 1 Total leases 458 293 139 151 69 476 — — 1,586 Total commercial Pass (1) 13,431 6,015 6,914 4,184 2,118 3,441 20,857 125 57,085 Special Mention 102 128 268 219 71 159 316 1 1,264 Substandard 125 128 308 350 128 260 530 17 1,846 Doubtful 2 18 9 22 10 18 74 2 155 Total commercial $13,660 $6,289 $7,499 $4,775 $2,327 $3,878 $21,777 $145 $60,350 For retail loans, Citizens utilizes FICO credit scores and the loan’s payment and delinquency status to monitor credit quality. Management believes FICO scores are the strongest indicator of credit losses over the contractual life of the loan and assist management in predicting the borrower’s future payment performance. Scores are based on current and historical national industry-wide consumer level credit performance data. The following table presents the amortized cost basis of retail loans, by vintage date and FICO scores, as of June 30, 2022: Term Loans by Origination Year Revolving Loans (in millions) 2022 2021 2020 2019 2018 Prior to 2018 Within the Revolving Period Converted to Term Total Residential mortgages 800+ $953 $4,170 $3,049 $1,156 $343 $3,023 $— $— $12,694 740-799 1,987 3,723 1,936 738 315 2,049 — — 10,748 680-739 525 1,037 558 313 169 1,005 — — 3,607 620-679 59 149 135 185 108 463 — — 1,099 <620 5 51 77 170 151 456 — — 910 No FICO available (1) — 3 2 4 4 17 — — 30 Total residential mortgages 3,529 9,133 5,757 2,566 1,090 7,013 — — 29,088 Home equity 800+ 2 3 2 6 6 122 4,714 301 5,156 740-799 4 5 2 5 6 117 4,017 291 4,447 680-739 1 1 2 7 14 137 1,940 245 2,347 620-679 — — 2 9 17 110 448 162 748 <620 — — 2 14 19 95 120 174 424 Total home equity 7 9 10 41 62 581 11,239 1,173 13,122 Automobile 800+ 505 1,587 707 423 178 112 — — 3,512 740-799 760 1,984 816 463 198 115 — — 4,336 680-739 699 1,537 610 352 157 89 — — 3,444 620-679 412 787 273 183 90 57 — — 1,802 <620 86 289 137 128 76 55 — — 771 No FICO available (1) 3 — — — — — — — 3 Total automobile 2,465 6,184 2,543 1,549 699 428 — — 13,868 Education 800+ 288 1,703 1,623 751 450 1,201 — — 6,016 740-799 474 1,563 1,299 553 299 683 — — 4,871 680-739 254 489 395 190 118 316 — — 1,762 620-679 26 74 61 38 30 114 — — 343 <620 2 11 15 12 11 48 — — 99 No FICO available (1) 2 — — — — 48 — — 50 Total education 1,046 3,840 3,393 1,544 908 2,410 — — 13,141 Other retail 800+ 89 192 147 81 41 41 440 — 1,031 740-799 128 245 196 109 51 39 891 1 1,660 680-739 119 184 161 81 35 22 864 4 1,470 620-679 79 104 79 28 13 7 385 4 699 <620 20 35 30 12 6 3 142 6 254 No FICO available (1) 5 2 4 — — — 382 1 394 Total other retail 440 762 617 311 146 112 3,104 16 5,508 Total retail 800+ 1,837 7,655 5,528 2,417 1,018 4,499 5,154 301 28,409 740-799 3,353 7,520 4,249 1,868 869 3,003 4,908 292 26,062 680-739 1,598 3,248 1,726 943 493 1,569 2,804 249 12,630 620-679 576 1,114 550 443 258 751 833 166 4,691 <620 113 386 261 336 263 657 262 180 2,458 No FICO available (1) 10 5 6 4 4 65 382 1 477 Total retail $7,487 $19,928 $12,320 $6,011 $2,905 $10,544 $14,343 $1,189 $74,727 (1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes). The following table presents the amortized cost basis of retail loans, by vintage date and FICO scores, as of December 31, 2021: Term Loans by Origination Year Revolving Loans (in millions) 2021 2020 2019 2018 2017 Prior to 2017 Within the Revolving Period Converted to Term Total Residential mortgages 800+ $2,431 $3,017 $1,230 $342 $672 $2,139 $— $— $9,831 740-799 4,015 1,876 746 246 360 1,086 — — 8,329 680-739 1,116 572 335 152 172 585 — — 2,932 620-679 111 130 161 93 107 276 — — 878 <620 24 66 164 162 157 257 — — 830 No FICO available (1) 3 8 1 — — 10 — — 22 Total residential mortgages 7,700 5,669 2,637 995 1,468 4,353 — — 22,822 Home equity 800+ — 2 5 5 3 134 4,394 281 4,824 740-799 — 1 4 5 7 122 3,514 278 3,931 680-739 — 1 7 14 16 134 1,738 243 2,153 620-679 — 3 11 19 17 112 363 167 692 <620 — 2 16 23 20 87 91 176 415 Total home equity — 9 43 66 63 589 10,100 1,145 12,015 Automobile 800+ 1,887 829 538 244 148 57 — — 3,703 740-799 2,418 1,051 615 288 156 58 — — 4,586 680-739 1,968 827 500 234 123 48 — — 3,700 620-679 1,029 378 257 131 72 32 — — 1,899 <620 164 142 155 103 62 32 — — 658 No FICO available (1) 3 — — — — — — — 3 Total automobile 7,469 3,227 2,065 1,000 561 227 — — 14,549 Education 800+ 1,361 1,771 840 514 470 880 — — 5,836 740-799 1,555 1,577 672 371 275 514 — — 4,964 680-739 512 474 229 140 107 262 — — 1,724 620-679 50 66 45 34 28 99 — — 322 <620 5 11 12 12 10 45 — — 95 No FICO available (1) 4 — — — — 52 — — 56 Total education 3,487 3,899 1,798 1,071 890 1,852 — — 12,997 Other retail 800+ 233 214 122 65 30 29 386 — 1,079 740-799 323 296 173 84 38 26 764 2 1,706 680-739 246 240 122 56 23 12 709 5 1,413 620-679 149 119 43 19 7 4 299 5 645 <620 32 37 17 10 3 2 100 6 207 No FICO available (1) 44 5 — — — — 330 1 380 Total other retail 1,027 911 477 234 101 73 2,588 19 5,430 Total retail 800+ 5,912 5,833 2,735 1,170 1,323 3,239 4,780 281 25,273 740-799 8,311 4,801 2,210 994 836 1,806 4,278 280 23,516 680-739 3,842 2,114 1,193 596 441 1,041 2,447 248 11,922 620-679 1,339 696 517 296 231 523 662 172 4,436 <620 225 258 364 310 252 423 191 182 2,205 No FICO available (1) 54 13 1 — — 62 330 1 461 Total retail $19,683 $13,715 $7,020 $3,366 $3,083 $7,094 $12,688 $1,164 $67,813 (1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes).
Schedule of nonaccrual loans and leases and loans accruing and 90 days or more past due	The following tables present an aging analysis of accruing loans and leases, and nonaccrual loans and leases: June 30, 2022 Days Past Due and Accruing (in millions) Current 30-59 60-89 90+ Nonaccrual Total Nonaccrual with no related ACL Commercial and industrial $51,514 $37 $9 $39 $202 $51,801 $24 Commercial real estate 27,827 172 1 33 37 28,070 7 Leases 1,554 17 3 — — 1,574 — Total commercial 80,895 226 13 72 239 81,445 31 Residential mortgages (1) 28,119 59 34 623 253 29,088 208 Home equity 12,834 36 12 — 240 13,122 186 Automobile 13,660 120 38 — 50 13,868 9 Education 13,068 26 13 3 31 13,141 3 Other retail 5,409 35 24 14 26 5,508 1 Total retail 73,090 276 121 640 600 74,727 407 Total $153,985 $502 $134 $712 $839 $156,172 $438 December 31, 2021 Days Past Due and Accruing (in millions) Current 30-59 60-89 90+ Nonaccrual Total Nonaccrual with no related ACL Commercial and industrial $44,247 $47 $26 $9 $171 $44,500 $36 Commercial real estate 14,247 6 — — 11 14,264 1 Leases 1,570 14 1 — 1 1,586 — Total commercial 60,064 67 27 9 183 60,350 37 Residential mortgages (1) 21,918 102 52 549 201 22,822 137 Home equity 11,745 38 12 — 220 12,015 186 Automobile 14,324 131 39 — 55 14,549 22 Education 12,926 34 13 1 23 12,997 2 Other retail 5,331 40 23 16 20 5,430 2 Total retail 66,244 345 139 566 519 67,813 349 Total $126,308 $412 $166 $575 $702 $128,163 $386
Troubled debt restructurings on financing receivables	The following tables summarize loans modified during the three and six months ended June 30, 2022 and 2021. The balances represent the post-modification outstanding amortized cost basis and may include loans that became TDRs during the period and were subsequently paid off in full, charged off, or sold prior to period end. Pre-modification balances for modified loans approximate the post-modification balances shown. Three Months Ended June 30, 2022 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 9 $— $— $27 $27 Total commercial 9 — — 27 27 Residential mortgages 290 16 39 21 76 Home equity 72 — 1 5 6 Automobile 147 — — 1 1 Education 93 — — 5 5 Other retail 567 3 — 1 4 Total retail 1,169 19 40 33 92 Total 1,178 $19 $40 $60 $119 Three Months Ended June 30, 2021 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 15 $— $3 $54 $57 Total commercial 15 — 3 54 57 Residential mortgages 671 8 120 44 172 Home equity 102 1 3 3 7 Automobile 379 1 — 5 6 Education 265 — — 9 9 Other retail 585 1 — — 1 Total retail 2,002 11 123 61 195 Total 2,017 $11 $126 $115 $252 Six Months Ended June 30, 2022 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 19 $— $24 $34 $58 Total commercial 19 — 24 34 58 Residential mortgages 1,471 38 53 235 326 Home equity 250 2 1 14 17 Automobile 312 1 — 2 3 Education 236 — — 11 11 Other retail 1,088 5 — 1 6 Total retail 3,357 46 54 263 363 Total 3,376 $46 $78 $297 $421 Six Months Ended June 30, 2021 Amortized Cost Basis (dollars in millions) Number of Contracts Interest Rate Reduction (1) Maturity Extension (2) Other (3) Total Commercial and industrial 22 $— $6 $54 $60 Total commercial 22 — 6 54 60 Residential mortgages 713 12 126 47 185 Home equity 249 3 8 7 18 Automobile 1,048 1 — 13 14 Education 412 — — 13 13 Other retail 1,215 4 — 1 5 Total retail 3,637 20 134 81 235 Total 3,659 $20 $140 $135 $295 (1) Includes modifications that consist of multiple concessions, one of which is an interest rate reduction. (2) Includes modifications that consist of multiple concessions, one of which is a maturity extension (unless one of the other concessions was an interest rate reduction). (3) Includes modifications other than interest rate reductions or maturity extensions, such as lowering scheduled payments for a specified period of time, principal forgiveness, and capitalizing arrearages. Also included are the following: deferrals, trial modifications, certain bankruptcies, loans in forbearance and prepayment plans. Modifications can include the deferral of accrued interest resulting in post-modification balances being higher than pre-modification.
Financing receivable, troubled debt restructuring, default	The following table provides a summary of TDRs that defaulted (became 90 days or more past due) within 12 months of their modification date: Three Months Ended June 30, Six Months Ended June 30, (dollars in millions) 2022 2021 2022 2021 Commercial TDRs $— $1 $— $23 Retail TDRs (1) 181 14 196 29 Total $181 $15 $196 $52 (1) Includes $146 million and $1 million of loans fully or partially government guaranteed by the FHA, VA, and USDA for the three months ended June 30, 2022 and 2021, respectively, and $156 million and $3 million for the six months ended June 30, 2022 and 2021, respectively.

MORTGAGE BANKING AND OTHER (Tab

MORTGAGE BANKING AND OTHER (Tables)	6 Months Ended
MORTGAGE BANKING AND OTHER (Tables)	Jun. 30, 2022
Mortgage Banking [Abstract]
Schedule of mortgage banking activities	The following table summarizes activity related to residential mortgage loans sold with servicing rights retained: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Cash proceeds from residential mortgage loans sold with servicing retained $4,576 $10,540 $11,158 $19,577 Repurchased residential mortgages (1) — 1,169 87 1,169 Gain on sales (2) 23 85 53 225 Contractually specified servicing, late and other ancillary fees (2) 71 60 138 118 (1) Includes government insured or guaranteed loans eligible for repurchase through the exercise of our removal of account provision option. (2) Reported in mortgage banking fees in the Consolidated Statements of Operations.
Servicing asset at fair value	The following table summarizes changes in MSRs recorded using the fair value method: As of and for the Three Months Ended June 30, As of and for the Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Fair value as of beginning of the period $1,241 $893 $1,029 $658 Amounts capitalized 79 122 174 209 Servicing rights acquired 16 — 16 — Changes in unpaid principal balance during the period (1) (32) (47) (71) (105) Changes in fair value during the period (2) 107 (66) 263 140 Fair value at end of the period $1,411 $902 $1,411 $902 (1) Represents changes in value of the MSRs due to i) passage of time including the impact from both regularly scheduled loan principal payments and partial paydowns, and ii) loans that paid off during the period. (2) Represents changes in value primarily driven by market conditions. These changes are recorded in mortgage banking fees in the Consolidated Statements of Operations.
Schedule of fair value assumptions used to estimate the value of Mortgage Servicing Rights	(dollars in millions) June 30, 2022 December 31, 2021 Fair value $1,411 $1,029 Weighted average life (years) 8.5 6.4 Weighted average constant prepayment rate 7.6% 10.7% Decline in fair value from 10% adverse change $24 $45 Decline in fair value from 20% adverse change $59 $87 Weighted average option adjusted spread 615 bps 596 bps Decline in fair value from 10% adverse change $39 $25 Decline in fair value from 20% adverse change $77 $50
Schedule of other serviced loans	The following table presents the unpaid principal balance of other serviced loans: (in millions) June 30, 2022 December 31, 2021 Education $661 $761 Commercial and industrial (1) 89 80 (1) Represents the government guaranteed portion of SBA loans sold to outside investors.

GOODWILL AND INTANGIBLE ASSETS

GOODWILL AND INTANGIBLE ASSETS (Tables)	6 Months Ended
GOODWILL AND INTANGIBLE ASSETS (Tables)	Jun. 30, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Change in carrying value of goodwill	Changes in the carrying value of goodwill for the six months ended June 30, 2022 are presented below. (in millions) Consumer Banking Commercial Banking Total Balance at December 31, 2021 $2,258 $4,858 $7,116 Business acquisitions 319 646 965 Balance at June 30, 2022 $2,577 $5,504 $8,081
Schedule of finite-lived intangible assets	A summary of the carrying value of intangible assets is presented below. June 30, 2022 December 31, 2021 (in millions) Amortizable Lives (years) Gross (1) Accumulated Amortization Net Gross Accumulated Amortization Net Core deposits 10 $144 $7 $137 $— $— $— Acquired technology 5 - 7 21 15 6 21 11 10 Acquired relationships 2 - 15 53 17 36 53 14 39 Naming rights 5 - 10 31 5 26 10 3 7 Other 2 - 7 12 6 6 13 5 8 Total $261 $50 $211 $97 $33 $64 (1) Includes $97 million and $47 million of core deposits from the Investors acquisition and the HSBC transaction, respectively, and $22 million of naming rights from the Investors acquisition.
Schedule of finite-lived intangible assets, future amortization expense	Estimated intangible asset amortization expense for the remainder of 2022 and the next five years is as follows: (in millions) Total 2022 $24 2023 40 2024 34 2025 31 2026 26 2027 21

VARIABLE INTEREST ENTITIES (Tab

VARIABLE INTEREST ENTITIES (Tables)	6 Months Ended
VARIABLE INTEREST ENTITIES (Tables)	Jun. 30, 2022
Equity Method Investments and Joint Ventures [Abstract]
Schedule of variable interest entities	A summary of these investments is presented below: (in millions) June 30, 2022 December 31, 2021 Lending to special purpose entities included in loans and leases $3,341 $2,646 LIHTC investment included in other assets 2,175 1,978 LIHTC unfunded commitments included in other liabilities 1,045 927 Asset-backed investments included in HTM securities 646 737 Renewable energy investments included in other assets 401 429
Schedule of affordable housing tax credit investments	The following table presents other information related to the Company’s affordable housing tax credit investments: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Tax credits included in income tax expense $60 $51 $121 $102 Other tax benefits included in income tax expense 16 13 31 25 Total tax benefits included in income tax expense 76 64 152 127 Less: Amortization included in income tax expense 65 53 129 106 Net benefit from affordable housing tax credit investments included in income tax expense $11 $11 $23 $21

BORROWED FUNDS (Tables)

BORROWED FUNDS (Tables)	6 Months Ended
BORROWED FUNDS (Tables)	Jun. 30, 2022
Debt Disclosure [Abstract]
Schedule of long-term borrowed funds	The following table presents a summary of the Company’s long-term borrowed funds: (in millions) June 30, 2022 December 31, 2021 Parent Company: 4.150% fixed-rate subordinated debt, due September 2022 $168 $168 3.750% fixed-rate subordinated debt, due July 2024 90 90 4.023% fixed-rate subordinated debt, due October 2024 17 17 4.350% fixed-rate subordinated debt, due August 2025 133 133 4.300% fixed-rate subordinated debt, due December 2025 336 336 2.850% fixed-rate senior unsecured notes, due July 2026 498 498 6.500% fixed to floating rate subordinated debt, due October 2027 (1) 14 — 2.500% fixed-rate senior unsecured notes, due February 2030 298 298 3.250% fixed-rate senior unsecured notes, due April 2030 745 745 3.750% fixed-rate reset subordinated debt, due February 2031 69 69 4.300% fixed-rate reset subordinated debt, due February 2031 135 135 4.350% fixed-rate reset subordinated debt, due February 2031 60 60 2.638% fixed-rate subordinated debt, due September 2032 553 550 5.641% fixed-rate reset subordinated debt, due May 2037 398 — CBNA’s Global Note Program: 3.250% senior unsecured notes, due February 2022 — 700 0.845% floating-rate senior unsecured notes, due February 2022 (2) — 300 1.318% floating-rate senior unsecured notes, due May 2022 (2) — 250 2.650% senior unsecured notes, due May 2022 — 503 3.700% senior unsecured notes, due March 2023 499 512 3.182% floating-rate senior unsecured notes, due March 2023 (2) 250 250 2.250% senior unsecured notes, due April 2025 747 746 4.119% fixed/floating-rate senior unsecured notes, due May 2025 648 — 3.750% senior unsecured notes, due February 2026 491 524 Additional Borrowings by CBNA and Other Subsidiaries: Federal Home Loan Bank advances, 1.695% weighted average rate, due through 2041 8,269 19 Other 22 29 Total long-term borrowed funds $14,440 $6,932 (1) Assumed in the Investors acquisition. (2) Rate disclosed reflects the floating rate as of June 30, 2022, or final floating rate as applicable.
Schedule of maturities of long-term borrowed funds	The following table presents a summary of maturities for the Company’s long-term borrowed funds at June 30, 2022: (in millions) Parent Company CBNA and Other Subsidiaries Consolidated Year 2022 $168 $4 $172 2023 — 9,002 9,002 2024 107 — 107 2025 469 1,409 1,878 2026 498 491 989 2027 and thereafter 2,272 20 2,292 Total $3,514 $10,926 $14,440

DERIVATIVES (Tables)

DERIVATIVES (Tables)	6 Months Ended
DERIVATIVES (Tables)	Jun. 30, 2022
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Schedule of derivative instruments in consolidated balance sheets	The following table presents derivative instruments included in the Consolidated Balance Sheets: June 30, 2022 December 31, 2021 (in millions) Notional Amount (1) Derivative Assets Derivative Liabilities Notional Amount (1) Derivative Assets Derivative Liabilities Derivatives designated as hedging instruments: Interest rate contracts $22,930 $100 $1 $23,450 $12 $2 Derivatives not designated as hedging instruments: Interest rate contracts 188,383 79 857 142,987 680 174 Foreign exchange contracts 26,102 523 494 21,336 263 231 Commodities contracts 897 1,630 1,621 514 508 505 TBA contracts 4,482 21 19 7,776 8 8 Other contracts 2,360 18 11 3,555 38 2 Total derivatives not designated as hedging instruments 2,271 3,002 1,497 920 Gross derivative fair values 2,371 3,003 1,509 922 Less: Gross amounts offset in the Consolidated Balance Sheets (2) (461) (461) (235) (235) Less: Cash collateral applied (2) (241) (1,538) (58) (490) Total net derivative fair values presented in the Consolidated Balance Sheets $1,669 $1,004 $1,216 $197 (1) The notional or contractual amount of interest rate derivatives and foreign exchange contracts is the amount upon which interest and other payments under the contract are based. For interest rate contracts, the notional amount is typically not exchanged. Therefore, notional amounts should not be taken as the measure of credit or market risk, as they do not measure the true economic risk of these contracts. (2) Amounts represent the impact of enforceable master netting agreements that allow the Company to net settle positive and negative positions as well as collateral paid and received.
Schedule of fair value hedges	The following table presents the change in fair value of interest rate contracts designated as fair value hedges, as well as the change in fair value of the related hedged items attributable to the risk being hedged, included in the Consolidated Statements of Operations: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Affected Line Item in the Consolidated Statements of Operations Interest rate swaps hedging borrowed funds ($15) ($10) ($52) ($38) Interest expense - long-term borrowed funds Hedged long-term debt attributable to the risk being hedged 14 9 51 37 Interest expense - long-term borrowed funds Interest rate swaps hedging loans held for sale (3) — (3) — Interest and fees on loans and leases Hedged loans held for sale attributable to the risk being hedged 4 — 4 — Interest and fees on loans and leases Interest rate swaps hedging debt securities available for sale — 4 29 32 Interest income - investment securities Hedged debt securities available for sale attributable to risk being hedged — (4) (29) (32) Interest income - investment securities The following table reflects amounts recorded in the Consolidated Balance Sheets related to cumulative basis adjustments for fair value hedges: June 30, 2022 December 31, 2021 (in millions) Debt securities available for sale Long-term borrowed funds Loans and leases held for sale Debt securities available for sale (1) Long-term borrowed funds Carrying amount of hedged assets $— $— $937 $6,042 $— Carrying amount of hedged liabilities — 989 — — 2,239 Cumulative amount of fair value hedging adjustments included in the carrying amount of the hedged items — (9) 4 29 42 (1) The Company designated $2.0 billion as the hedged amount (from a closed portfolio of prepayable financial assets with an amortized cost basis of $6.0 billion as of December 31, 2021) in a last-of-layer hedging relationship, which commenced in the third quarter of 2019 and was terminated in the first quarter of 2022.
Schedule of effect of cash flow hedges on net income and stockholders' equity	The following table presents the pre-tax net gains (losses) recorded in the Consolidated Statements of Operations and in the Consolidated Statements of Comprehensive Income related to derivative instruments designated as cash flow hedges: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Amount of pre-tax net gains (losses) recognized in OCI ($244) $62 ($905) $34 Amount of pre-tax net gains (losses) reclassified from OCI into interest income 12 49 49 95 Amount of pre-tax net gains (losses) reclassified from OCI into interest expense (1) (12) (6) (24)
Schedule of effect of derivative Instruments on net income	The following table presents the effect of economic hedges on noninterest income: Amounts Recognized in Three Months Ended June 30, Six Months Ended June 30, Affected Line Item in the Consolidated Statements of Operations (in millions) 2022 2021 2022 2021 Economic hedge type: Customer interest rate contracts ($408) $133 ($1,175) ($215) Foreign exchange and derivative products Derivatives hedging interest rate risk 428 (129) 1,221 227 Foreign exchange and derivative products Customer foreign exchange contracts (149) 19 (123) (97) Foreign exchange and derivative products Derivatives hedging foreign exchange risk 246 (11) 249 139 Foreign exchange and derivative products Customer commodity contracts 372 319 1,524 413 Foreign exchange and derivative products Derivatives hedging commodity price risk (365) (317) (1,513) (409) Foreign exchange and derivative products Residential loan commitments (62) 67 (223) (171) Mortgage banking fees Derivatives hedging residential loan commitments and mortgage loans held for sale, at fair value 126 (141) 397 134 Mortgage banking fees Derivative contracts used to hedge residential MSRs (96) 53 (242) (129) Mortgage banking fees Total $92 ($7) $115 ($108)

ACCUMULATED OTHER COMPREHENSI_2

ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (Tables)	6 Months Ended
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (Tables)	Jun. 30, 2022
Equity [Abstract]
Schedule of other comprehensive income	The following tables present the changes in the balances, net of income taxes, of each component of AOCI: As of and for the Three Months Ended June 30, (in millions) Net Unrealized Gains (Losses) on Derivatives Net Unrealized Gains (Losses) on Debt Securities Employee Benefit Plans Total AOCI Balance at April 1, 2021 ($57) $71 ($425) ($411) Other comprehensive income (loss) before reclassifications 46 10 — 56 Amounts reclassified to the Consolidated Statements of Operations (27) (3) 4 (26) Net other comprehensive income (loss) 19 7 4 30 Balance at June 30, 2021 ($38) $78 ($421) ($381) Balance at April 1, 2022 ($676) ($1,236) ($346) ($2,258) Other comprehensive income (loss) before reclassifications (178) (779) — (957) Amounts reclassified to the Consolidated Statements of Operations (8) (1) 6 (3) Net other comprehensive income (loss) (186) (780) 6 (960) Balance at June 30, 2022 ($862) ($2,016) ($340) ($3,218) Primary location in the Consolidated Statements of Operations of amounts reclassified from AOCI Net interest income Securities gains, net Other operating expense As of and for the Six Months Ended June 30, (in millions) Net Unrealized Gains (Losses) on Derivatives Net Unrealized Gains (Losses) on Debt Securities Employee Benefit Plans Total AOCI Balance at January 1, 2021 ($11) $380 ($429) ($60) Other comprehensive income (loss) before reclassifications 25 (297) — (272) Amounts reclassified to the Consolidated Statements of Operations (52) (5) 8 (49) Net other comprehensive income (loss) (27) (302) 8 (321) Balance at June 30, 2021 ($38) $78 ($421) ($381) Balance at January 1, 2022 ($161) ($156) ($348) ($665) Other comprehensive income (loss) before reclassifications (669) (1,856) — (2,525) Amounts reclassified to the Consolidated Statements of Operations (32) (4) 8 (28) Net other comprehensive income (loss) (701) (1,860) 8 (2,553) Balance at June 30, 2022 ($862) ($2,016) ($340) ($3,218) Primary location in the Consolidated Statements of Operations of amounts reclassified from AOCI Net interest income Securities gains, net Other operating expense

STOCKHOLDERS' EQUITY (Tables)

STOCKHOLDERS' EQUITY (Tables)	6 Months Ended
STOCKHOLDERS' EQUITY (Tables)	Jun. 30, 2022
Equity [Abstract]
Schedule of preferred stock	The following table summarizes the Company’s preferred stock: June 30, 2022 December 31, 2021 (in millions, except per share and share data) Liquidation value per share Preferred Shares Carrying Amount Preferred Shares Carrying Amount Authorized ($25 par value per share) 100,000,000 100,000,000 Issued and outstanding: Series B $1,000 300,000 $296 300,000 $296 Series C 1,000 300,000 297 300,000 297 Series D 1,000 (1) 300,000 (2) 293 300,000 293 Series E 1,000 (1) 450,000 (3) 437 450,000 437 Series F 1,000 400,000 395 400,000 395 Series G 1,000 300,000 296 300,000 296 Total 2,050,000 $2,014 2,050,000 $2,014 (1) Equivalent to $25 per depositary share. (2) Represented by 12,000,000 depositary shares each representing a 1/40th interest in the Series D Preferred Stock. (3) Represented by 18,000,000 depositary shares each representing a 1/40th interest in the Series E Preferred Stock.
Schedule of dividends	Three Months Ended June 30, 2022 Three Months Ended June 30, 2021 (in millions, except per share data) Dividends Declared per Share Dividends Declared Dividends Paid Dividends Declared per Share Dividends Declared Dividends Paid Common stock $0.39 $195 $195 $0.39 $168 $168 Preferred stock Series A $— $— $— $10.50 $2 $2 Series B 30.00 9 — 30.00 9 — Series C 15.94 5 5 15.94 5 5 Series D 15.87 4 4 15.88 4 4 Series E 12.50 6 6 12.50 6 6 Series F 14.12 5 5 14.13 6 6 Series G 10.00 3 3 — — — Total preferred stock $32 $23 $32 $23 Six Months Ended June 30, 2022 Six Months Ended June 30, 2021 (in millions, except per share data) Dividends Declared per Share Dividends Declared Dividends Paid Dividends Declared per Share Dividends Declared Dividends Paid Common stock $0.78 $360 $360 $0.78 $335 $335 Preferred stock Series A $— $— $— $20.99 $5 $5 Series B 30.00 9 9 30.00 9 9 Series C 31.88 10 10 31.88 10 10 Series D 31.75 9 9 31.75 9 9 Series E 25.00 11 11 25.00 11 11 Series F 28.25 11 11 28.25 11 11 Series G 20.00 6 6 — — — Total preferred stock $56 $56 $55 $55

COMMITMENTS AND CONTINGENCIES (

COMMITMENTS AND CONTINGENCIES (Tables)	6 Months Ended
COMMITMENTS AND CONTINGENCIES (Tables)	Jun. 30, 2022
Commitments and Contingencies Disclosure [Abstract]
Schedule of outstanding off balance sheet arrangements	A summary of outstanding off-balance sheet arrangements is presented below. For more information on these arrangements, see Note 19 in the Company’s 2021 Form 10-K. (in millions) June 30, 2022 December 31, 2021 Commitments to extend credit $91,778 $84,206 Letters of credit 2,101 1,998 Risk participation agreements 14 39 Loans sold with recourse 232 82 Marketing rights 23 26 Total $94,148 $86,351

FAIR VALUE MEASUREMENTS (Tables

FAIR VALUE MEASUREMENTS (Tables)	6 Months Ended
FAIR VALUE MEASUREMENTS (Tables)	Jun. 30, 2022
Fair Value Disclosures [Abstract]
Fair value option	Citizens elected to account for residential mortgage LHFS and certain commercial and industrial, and commercial real estate LHFS at fair value. The following table presents the difference between the aggregate fair value and the aggregate unpaid principal balance of LHFS measured at fair value: June 30, 2022 December 31, 2021 (in millions) Aggregate Fair Value Aggregate Unpaid Principal Aggregate Fair Value Greater (Less) Than Aggregate Unpaid Principal Aggregate Fair Value Aggregate Unpaid Principal Aggregate Fair Value Greater (Less) Than Aggregate Unpaid Principal Residential mortgage loans held for sale, at fair value $1,278 $1,266 $12 $2,657 $2,591 $66 Commercial and industrial, and commercial real estate loans held for sale, at fair value 99 118 (19) 76 79 (3)
Assets and liabilities measured on recurring basis	The following table presents assets and liabilities measured at fair value, including gross derivative assets and liabilities, on a recurring basis at June 30, 2022: (in millions) Total Level 1 Level 2 Level 3 Debt securities available for sale: Mortgage-backed securities $20,350 $— $20,350 $— Collateralized loan obligations 1,200 — 1,200 — State and political subdivisions 3 — 3 — U.S. Treasury and other 3,408 3,408 — — Total debt securities available for sale 24,961 3,408 21,553 — Loans held for sale, at fair value: Residential loans held for sale 1,278 — 1,278 — Commercial loans held for sale 99 — 99 — Total loans held for sale, at fair value 1,377 — 1,377 — Mortgage servicing rights 1,411 — — 1,411 Derivative assets: Interest rate contracts 179 — 179 — Foreign exchange contracts 523 — 523 — Commodities contracts 1,630 — 1,630 — TBA contracts 21 — 21 — Other contracts 18 — — 18 Total derivative assets 2,371 — 2,353 18 Equity securities, at fair value (1) 114 108 6 — Total assets $30,234 $3,516 $25,289 $1,429 Derivative liabilities: Interest rate contracts $858 $— $858 $— Foreign exchange contracts 494 — 494 — Commodities contracts 1,621 — 1,621 — TBA contracts 19 — 19 — Other contracts 11 — 4 7 Total derivative liabilities 3,003 — 2,996 7 Total liabilities $3,003 $— $2,996 $7 (1) Excludes investments of $24 million that are measured at fair value using the net asset value per share (or its equivalent) practical expedient. These nonredeemable investments include capital contributions to private investment funds and have unfunded capital commitments of $24 million at June 30, 2022, which may be called at any time during prescribed time periods. The credit exposure is generally limited to the carrying amount of investments made and unfunded capital commitments. The following table presents assets and liabilities measured at fair value, including gross derivative assets and liabilities, on a recurring basis at December 31, 2021: (in millions) Total Level 1 Level 2 Level 3 Debt securities available for sale: Mortgage-backed securities $24,847 $— $24,847 $— Collateralized loan obligations 1,207 — 1,207 — State and political subdivisions 2 — 2 — U.S. Treasury and other 11 11 — — Total debt securities available for sale 26,067 11 26,056 — Loans held for sale, at fair value: Residential loans held for sale 2,657 — 2,657 — Commercial loans held for sale 76 — 76 — Total loans held for sale, at fair value 2,733 — 2,733 — Mortgage servicing rights 1,029 — — 1,029 Derivative assets: Interest rate contracts 692 — 692 — Foreign exchange contracts 263 — 263 — Commodities contracts 508 — 508 — TBA contracts 8 — 8 — Other contracts 38 — — 38 Total derivative assets 1,509 — 1,471 38 Equity securities, at fair value (1) 102 95 7 — Total assets $31,440 $106 $30,267 $1,067 Derivative liabilities: Interest rate contracts $176 $— $176 $— Foreign exchange contracts 231 — 231 — Commodities contracts 505 — 505 — TBA contracts 8 — 8 — Other contracts 2 — 2 — Total derivative liabilities 922 — 922 — Total liabilities $922 $— $922 $— (1) Excludes investments of $7 million that are measured at fair value using the net asset value per share (or its equivalent) practical expedient.
Assets measured at fair value on recurring basis and classified as Level 3	The following tables present a roll forward of the balance sheet amounts for assets measured at fair value on a recurring basis and classified as Level 3: Three Months Ended June 30, 2022 Six Months Ended June 30, 2022 (in millions) Mortgage Servicing Rights Other Derivative Contracts Mortgage Servicing Rights Other Derivative Contracts Beginning balance $1,241 ($21) $1,029 $38 Issuances 79 23 174 64 Acquisitions (1) 16 — 16 — Settlements (2) (32) 71 (71) 132 Changes in fair value during the period recognized in earnings (3) 107 (62) 263 (223) Ending balance $1,411 $11 $1,411 $11 Three Months Ended June 30, 2021 Six Months Ended June 30, 2021 (in millions) Mortgage Servicing Rights Other Derivative Contracts Mortgage Servicing Rights Other Derivative Contracts Beginning balance $893 $38 $658 $197 Issuances 122 81 209 243 Settlements (2) (47) (97) (105) (180) Changes in fair value during the period recognized in earnings (3) (66) 67 140 (171) Ending balance $902 $89 $902 $89 (1) Represents MSRs acquired as part of the Investors acquisition. (2) Represents changes in value of the MSRs due to i) passage of time including the impact from both regularly scheduled loan principal payments and partial paydowns, and ii) loans that paid off during the period. (3) Represents changes in value primarily driven by market conditions. These changes are recorded in mortgage banking fees in the Consolidated Statements of Operations.
Fair value measurement inputs and valuation techniques	The following table presents quantitative information about the Company’s Level 3 assets, including the range and weighted-average of the significant unobservable inputs used to fair value these assets, as well as valuation techniques used. As of June 30, 2022 Valuation Technique Unobservable Input Range (Weighted Average) Mortgage servicing rights Discounted Cash Flow Constant prepayment rate 6.59-20.34% CPR (7.6% CPR) Option adjusted spread 398-1,058 bps (615 bps) Other derivative contracts Internal Model Pull through rate 23.72-99.90% (82.39%) MSR value 2.56-144.00 bps (94.43 bps)
Gains (losses) on assets and liabilities measured on a nonrecurring basis included in earnings	The following table presents losses on assets measured at fair value on a nonrecurring basis and recorded in earnings: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Collateral-dependent loans ($1) $— ($3) ($19)
Fair value of assets and liabilities measured on a nonrecurring basis	The following table presents assets measured at fair value on a nonrecurring basis: June 30, 2022 December 31, 2021 (in millions) Total Level 1 Level 2 Level 3 Total Level 1 Level 2 Level 3 Collateral-dependent loans $579 $— $579 $— $645 $— $645 $—
Assets and liabilities measured at fair value	The following tables present the estimated fair value for financial instruments not recorded at fair value in the unaudited interim Consolidated Financial Statements. The carrying amounts are recorded in the Consolidated Balance Sheets under the indicated captions: June 30, 2022 Total Level 1 Level 2 Level 3 (in millions) Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Financial assets: Debt securities held to maturity $9,567 $9,361 $— $— $8,921 $8,747 $646 $614 Other loans held for sale 2,078 2,058 — — — — 2,078 2,058 Loans and leases 156,172 152,496 — — 579 579 155,593 151,917 Other assets 1,162 1,162 — — 1,146 1,146 16 16 Financial liabilities: Deposits 178,925 178,807 — — 178,925 178,807 — — Short-term borrowed funds 3,763 3,763 — — 3,763 3,763 — — Long-term borrowed funds 14,440 14,299 — — 14,440 14,299 — — December 31, 2021 Total Level 1 Level 2 Level 3 (in millions) Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value Financial assets: Debt securities held to maturity $2,242 $2,289 $— $— $1,505 $1,557 $737 $732 Other loans held for sale 735 735 — — — — 735 735 Loans and leases 128,163 128,156 — — 645 645 127,518 127,511 Other assets 624 624 — — 609 609 15 15 Financial liabilities: Deposits 154,361 154,366 — — 154,361 154,366 — — Short-term borrowed funds 74 74 — — 74 74 — — Long-term borrowed funds 6,932 7,188 — — 6,932 7,188 — —

NONINTEREST INCOME (Tables)

NONINTEREST INCOME (Tables)	6 Months Ended
NONINTEREST INCOME (Tables)	Jun. 30, 2022
Other Income and Expenses [Abstract]
Components of revenue from contracts with customers	The following tables present the components of revenue from contracts with customers disaggregated by revenue stream and business operating segment: Three Months Ended June 30, 2022 Three Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Consumer Banking Commercial Banking Other Consolidated Service charges and fees $73 $34 $1 $108 $74 $26 $— $100 Card fees 60 10 — 70 56 8 — 64 Capital markets fees — 90 — 90 — 84 — 84 Trust and investment services fees 66 — — 66 60 — — 60 Other banking fees — 5 — 5 — 2 — 2 Total revenue from contracts with customers $199 $139 $1 $339 $190 $120 $— $310 Total revenue from other sources (1) 81 82 (8) 155 93 58 24 175 Total noninterest income $280 $221 ($7) $494 $283 $178 $24 $485 Six Months Ended June 30, 2022 Six Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Consumer Banking Commercial Banking Other Consolidated Service charges and fees $142 $61 $2 $205 $148 $51 $— $199 Card fees 110 20 — 130 103 15 — 118 Capital markets fees — 168 — 168 — 156 — 156 Trust and investment services fees 127 — — 127 118 — — 118 Other banking fees 1 7 1 9 — 4 — 4 Total revenue from contracts with customers $380 $256 $3 $639 $369 $226 $— $595 Total revenue from other sources (1) 157 178 18 353 265 122 45 432 Total noninterest income $537 $434 $21 $992 $634 $348 $45 $1,027 (1) Includes bank-owned life insurance income of $21 million and $16 million for the three months ended June 30, 2022 and 2021, respectively, and $42 million and $30 million for the six months ended June 30, 2022 and 2021, respectively.

OTHER OPERATING EXPENSE (Tables

OTHER OPERATING EXPENSE (Tables)	6 Months Ended
OTHER OPERATING EXPENSE (Tables)	Jun. 30, 2022
Other Income and Expenses [Abstract]
Schedule of other operating expense	The following table presents the details of other operating expense: Three Months Ended June 30, Six Months Ended June 30, (in millions) 2022 2021 2022 2021 Marketing $39 $31 $65 $50 Deposit insurance 26 16 46 31 Other 88 46 152 103 Other operating expense $153 $93 $263 $184

EARNINGS PER SHARE (Tables)

EARNINGS PER SHARE (Tables)	6 Months Ended
EARNINGS PER SHARE (Tables)	Jun. 30, 2022
Earnings Per Share [Abstract]
Schedule of earnings per share	Three Months Ended June 30, Six Months Ended June 30, (in millions, except share and per share data) 2022 2021 2022 2021 Numerator (basic and diluted): Net income $364 $648 $784 $1,259 Less: Preferred stock dividends 32 32 56 55 Net income available to common stockholders $332 $616 $728 $1,204 Denominator: Weighted-average common shares outstanding - basic 491,497,026 425,948,706 457,140,258 425,951,197 Dilutive common shares: share-based awards 1,799,088 1,612,866 2,027,489 1,717,045 Weighted-average common shares outstanding - diluted 493,296,114 427,561,572 459,167,747 427,668,242 Earnings per common share: Basic $0.68 $1.45 $1.59 $2.83 Diluted (1) 0.67 1.44 1.58 2.81 (1) Potential dilutive common shares are excluded from the computation of diluted EPS in the periods where the effect would be antidilutive. Excluded from the computation of diluted EPS were weighted average antidilutive shares totaling 1,647,051 and 76,984 for the three months ended June 30, 2022 and 2021, respectively, and 784,372 and 43,877 for the six months ended June 30, 2022 and 2021, respectively.

BUSINESS OPERATING SEGMENTS (Ta

BUSINESS OPERATING SEGMENTS (Tables)	6 Months Ended
BUSINESS OPERATING SEGMENTS (Tables)	Jun. 30, 2022
Segment Reporting [Abstract]
Schedule of segment reporting information	As of and for the Three Months Ended June 30, 2022 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $995 $534 ($24) $1,505 Noninterest income 280 221 (7) 494 Total revenue 1,275 755 (31) 1,999 Noninterest expense 881 308 116 1,305 Profit (loss) before provision (benefit) for credit losses 394 447 (147) 694 Provision (benefit) for credit losses 39 10 167 216 Income (loss) before income tax expense (benefit) 355 437 (314) 478 Income tax expense (benefit) 90 96 (72) 114 Net income (loss) $265 $341 ($242) $364 Total average assets $88,881 $78,638 $53,448 $220,967 As of and for the Three Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $897 $419 ($192) $1,124 Noninterest income 283 178 24 485 Total revenue 1,180 597 (168) 1,609 Noninterest expense 751 226 14 991 Profit (loss) before provision (benefit) for credit losses 429 371 (182) 618 Provision (benefit) for credit losses 45 34 (292) (213) Income (loss) before income tax expense (benefit) 384 337 110 831 Income tax expense (benefit) 98 72 13 183 Net income (loss) $286 $265 $97 $648 Total average assets $75,600 $57,527 $51,329 $184,456 As of and for the Six Months Ended June 30, 2022 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $1,852 $950 ($150) $2,652 Noninterest income 537 434 21 992 Total revenue 2,389 1,384 (129) 3,644 Noninterest expense 1,665 580 166 2,411 Profit (loss) before provision (benefit) for credit losses 724 804 (295) 1,233 Provision (benefit) for credit losses 88 22 109 219 Income (loss) before income tax expense (benefit) 636 782 (404) 1,014 Income tax expense (benefit) 162 170 (102) 230 Net income (loss) $474 $612 ($302) $784 Total average assets $83,247 $69,927 $51,558 $204,732 As of and for the Six Months Ended June 30, 2021 (in millions) Consumer Banking Commercial Banking Other Consolidated Net interest income $1,760 $840 ($359) $2,241 Noninterest income 634 348 45 1,027 Total revenue 2,394 1,188 (314) 3,268 Noninterest expense 1,501 453 55 2,009 Profit (loss) before provision (benefit) for credit losses 893 735 (369) 1,259 Provision (benefit) for credit losses 104 135 (592) (353) Income (loss) before income tax expense (benefit) 789 600 223 1,612 Income tax expense (benefit) 201 124 28 353 Net income (loss) $588 $476 $195 $1,259 Total average assets $75,443 $57,632 $50,443 $183,518

ACQUISITIONS - Narrative (Detai

ACQUISITIONS - Narrative (Details) $ / shares in Units, $ in Millions		3 Months Ended				6 Months Ended
	Apr. 06, 2022 USD ($) branch $ / shares shares	Jun. 30, 2022 USD ($)	Jun. 30, 2022 USD ($) shares	Jun. 30, 2021 USD ($)	Mar. 31, 2021 USD ($)	Jun. 30, 2022 USD ($) segment	Jun. 30, 2021 USD ($)	Feb. 18, 2022 USD ($) branch	Dec. 31, 2021 USD ($)
Business Acquisition [Line Items]
Goodwill		$ 8,081	$ 8,081			$ 8,081			$ 7,116
Cumulative costs incurred in connection with acquisition					$ 13
Number of operating segments \| segment						2
Credit mark on PCD loans	$ 101
Income before income tax expense			478	$ 831		$ 1,014	$ 1,612
Allowance on PCD loans and leases at acquisition			101			101
Provision expense (benefit) for loans and leases			$ 192	$ (169)		$ 213	$ (260)
Financial Asset Acquired and No Credit Deterioration
Business Acquisition [Line Items]
Provision expense (benefit) for loans and leases		$ 145
80 Branches and Deposit Business, HSBC Bank
Business Acquisition [Line Items]
Deposits								$ 6,300
Loans receivable, net								1,500
Goodwill								$ 119
80 Branches and Deposit Business, HSBC Bank \| New York City Metro
Business Acquisition [Line Items]
Number of branches acquired \| branch								66
80 Branches and Deposit Business, HSBC Bank \| Mid-Atlantic/Washington D.C.
Business Acquisition [Line Items]
Number of branches acquired \| branch								9
80 Branches and Deposit Business, HSBC Bank \| Southeast Florida
Business Acquisition [Line Items]
Number of branches acquired \| branch								5
Investors Acquisition
Business Acquisition [Line Items]
Number of branches acquired \| branch	154
Goodwill	$ 799
Number of shares issued for acquisition \| shares	73,600,000
Dilutive effect of acquisition (in shares) \| shares			68,600,000
Cash consideration, in dollars per share for each share of investors stock (in dollars per share) \| $ / shares	$ 1.46
Options granted (in shares) \| shares	1,151,301
Accretable discount on PCD loans	$ 300
Accretable discount on PCD loans, interest rate mark	159
Accretable discount on non-PCD loans, credit mark	141
Intangible asset, amortization period						10 years
Allowance on PCD loans and leases at acquisition	101
Fair value of acquired receivables	20,158
Unpaid principal balance of acquired receivables	20,560
Investors Acquisition \| Financial Asset Acquired with Credit Deterioration
Business Acquisition [Line Items]
Fair value of acquired receivables	4,500
Unpaid principal balance of acquired receivables	4,700
Investors Acquisition \| Financial Asset Acquired and No Credit Deterioration
Business Acquisition [Line Items]
Fair value of acquired receivables	15,700
Unpaid principal balance of acquired receivables	$ 15,900
Investors Acquisition \| Restricted Stock
Business Acquisition [Line Items]
Share-based payment awards granted (in shares) \| shares	259,316
Investors Acquisition \| Common Stock
Business Acquisition [Line Items]
Stock consideration (in dollars per each share) \| $ / shares	$ 0.297

ACQUISITIONS - Investors Acquis

ACQUISITIONS - Investors Acquisition (Details) - USD ($) $ / shares in Units, $ in Millions	Apr. 06, 2022	Jun. 30, 2022	Dec. 31, 2021
Liabilities assumed
Goodwill		$ 8,081	$ 7,116
Investors Acquisition
Consideration
CFG common shares issued (in shares)	73,600,000
Cash paid	$ 355
Consideration related to equity awards	19
Fair value of merger consideration	3,410
Assets acquired
Cash and equivalents	287
Investment securities	3,825
Loans held for sale	2,183
Net loans and leases	20,158
Premises and equipment	123
Core deposit intangible and other intangible assets	119
Other assets	882
Total assets acquired	27,577
Liabilities assumed
Deposits	20,217
Borrowed funds	4,097
Other liabilities	652
Total liabilities assumed	24,966
Less: Net assets	2,611
Goodwill	$ 799
Investors Acquisition \| Common Stock
Consideration
CFG common shares issued (in shares)	72,148,855
CFG share price on April 6, 2022 (in dollars per share)	$ 42.08
Fair value of consideration for outstanding common stock	$ 3,036

ACQUISITIONS - Schedule of Fair

ACQUISITIONS - Schedule of Fair Value and Unpaid Principal Balance of Loans Acquired (Details) - Investors Acquisition $ in Millions	Apr. 06, 2022 USD ($)
Business Acquisition [Line Items]
Unpaid Principal Balance	$ 20,560
Fair Value	20,158
Commercial
Business Acquisition [Line Items]
Unpaid Principal Balance	16,340
Fair Value	15,993
Commercial \| Commercial and industrial
Business Acquisition [Line Items]
Unpaid Principal Balance	3,021
Fair Value	2,902
Commercial \| Commercial real estate
Business Acquisition [Line Items]
Unpaid Principal Balance	13,310
Fair Value	13,082
Commercial \| Leases
Business Acquisition [Line Items]
Unpaid Principal Balance	9
Fair Value	9
Retail
Business Acquisition [Line Items]
Unpaid Principal Balance	4,220
Fair Value	4,165
Retail \| Residential mortgages
Business Acquisition [Line Items]
Unpaid Principal Balance	3,949
Fair Value	3,887
Retail \| Home equity
Business Acquisition [Line Items]
Unpaid Principal Balance	267
Fair Value	274
Retail \| Other retail
Business Acquisition [Line Items]
Unpaid Principal Balance	4
Fair Value	$ 4

ACQUISITIONS - Schedule of Fina

ACQUISITIONS - Schedule of Financial Results of Investors (Details) - Investors Acquisition $ in Millions	3 Months Ended
	Jun. 30, 2022 USD ($)
Business Acquisition [Line Items]
Net income	$ 114
Net interest income
Business Acquisition [Line Items]
Net income	232
Noninterest income
Business Acquisition [Line Items]
Net income	$ 13

ACQUISITIONS - Schedule of Pro

ACQUISITIONS - Schedule of Pro Forma Information (Details) - Investors Acquisition - USD ($) $ in Millions	3 Months Ended			6 Months Ended
	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Business Acquisition [Line Items]
Net income	$ 581		$ 737	$ 1,083	$ 1,169
Share-based compensation		$ 122
Net interest income
Business Acquisition [Line Items]
Net income	1,505		1,339	2,866	2,652
Noninterest income
Business Acquisition [Line Items]
Net income	$ 525		$ 498	$ 1,038	$ 1,029

ACQUISITIONS - Schedule of Acqu

ACQUISITIONS - Schedule of Acquisition and Integration Costs (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Business Acquisition [Line Items]
Provision expense (benefit) for loans and leases	$ 192	$ (169)	$ 213	$ (260)
Salaries and employee benefits	683	524	1,277	1,072
Outside services	189	137	358	276
Other operating expense	153	93	263	184
Income before income tax expense	478	$ 831	1,014	$ 1,612
Investors Acquisition \| Acquisition-related Costs
Business Acquisition [Line Items]
Provision expense (benefit) for loans and leases	145		145
Salaries and employee benefits	61		61
Outside services	29		36
Mark-to-market losses on LHFS portfolio	31		31
Other operating expense	2		2
Income before income tax expense	$ 268		$ 275

ACQUISITIONS - Schedule of PCD

ACQUISITIONS - Schedule of PCD Activity (Details) - USD ($) $ in Millions		3 Months Ended	6 Months Ended
	Apr. 06, 2022	Jun. 30, 2022	Jun. 30, 2022
Business Acquisition [Line Items]
ALLL at acquisition		$ (101)	$ (101)
Investors Acquisition
Business Acquisition [Line Items]
Principal balance	$ 4,685
ALLL at acquisition	(101)
Non-credit discount	(54)
Purchase price	$ 4,530

SECURITIES - Schedule of Invest

SECURITIES - Schedule of Investments (Details) - USD ($) $ in Millions		Jun. 30, 2022	Dec. 31, 2021
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities Held-to-maturity, Amortized Cost	[1]	$ 9,567	$ 2,242
Debt Securities Held-to-maturity, Gross Unrealized Gain		25	54
Debt Securities Held-to-maturity, Gross Unrealized Losses		(231)	(7)
Debt Securities held-to-maturity, fair value		9,361	2,289
Total equity securities, at cost, Amortized Cost		1,162	624
Equity securities, at cost, fair value		1,162	624
Equity Securities, Amortized Cost		138	109
Equity Securities, Fair Value		138	109
U.S. Treasury and other
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		3,455	11
Debt Securities Available-for-sale, Gross Unrealized Gains		1	0
Debt Securities Available-for-sale, Gross Unrealized Losses		(48)	0
Debt Securities Available-for-sale, Fair Value		3,408	11
State and political subdivisions
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		3	2
Debt Securities Available-for-sale, Gross Unrealized Gains		0	0
Debt Securities Available-for-sale, Gross Unrealized Losses		0	0
Debt Securities Available-for-sale, Fair Value		3	2
Federal agencies and U.S. government sponsored entities
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		21,568	24,607
Debt Securities Available-for-sale, Gross Unrealized Gains		4	210
Debt Securities Available-for-sale, Gross Unrealized Losses		(1,483)	(375)
Debt Securities Available-for-sale, Fair Value		20,089	24,442
Debt Securities Held-to-maturity, Amortized Cost		8,921	1,505
Debt Securities Held-to-maturity, Gross Unrealized Gain		25	52
Debt Securities Held-to-maturity, Gross Unrealized Losses		(199)	0
Debt Securities held-to-maturity, fair value		8,747	1,557
Other/non-agency
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		281	397
Debt Securities Available-for-sale, Gross Unrealized Gains		0	9
Debt Securities Available-for-sale, Gross Unrealized Losses		(20)	(1)
Debt Securities Available-for-sale, Fair Value		261	405
Total mortgage-backed securities
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		21,849	25,004
Debt Securities Available-for-sale, Gross Unrealized Gains		4	219
Debt Securities Available-for-sale, Gross Unrealized Losses		(1,503)	(376)
Debt Securities Available-for-sale, Fair Value		20,350	24,847
Debt Securities Held-to-maturity, Amortized Cost		8,921	1,505
Debt Securities Held-to-maturity, Gross Unrealized Gain		25	52
Debt Securities Held-to-maturity, Gross Unrealized Losses		(199)	0
Debt Securities held-to-maturity, fair value		8,747	1,557
Collateralized loan obligations
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		1,248	1,208
Debt Securities Available-for-sale, Gross Unrealized Gains		0	0
Debt Securities Available-for-sale, Gross Unrealized Losses		(48)	(1)
Debt Securities Available-for-sale, Fair Value		1,200	1,207
Total debt securities available for sale, at fair value
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities, Available-for-Sale, Amortized Cost		26,555	26,225
Debt Securities Available-for-sale, Gross Unrealized Gains		5	219
Debt Securities Available-for-sale, Gross Unrealized Losses		(1,599)	(377)
Debt Securities Available-for-sale, Fair Value		24,961	26,067
Asset-backed securities
Schedule of Available-for-sale and Held-to-maturity Securities [Line Items]
Debt Securities Held-to-maturity, Amortized Cost		646	737
Debt Securities Held-to-maturity, Gross Unrealized Gain		0	2
Debt Securities Held-to-maturity, Gross Unrealized Losses		(32)	(7)
Debt Securities held-to-maturity, fair value		$ 614	$ 732

[1]Includes only collateral pledged by the Company where counterparties have the right to sell or pledge the collateral.

SECURITIES - Narrative (Details

SECURITIES - Narrative (Details) - USD ($)	3 Months Ended		6 Months Ended
SECURITIES - Narrative (Details) - USD ($)	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Debt Securities, Available-for-sale [Line Items]
Accrued interest receivable on debt securities	$ 94,000,000		$ 94,000,000		$ 56,000,000
Taxable interest income from securities	201,000,000	$ 124,000,000	339,000,000	$ 252,000,000
Offsetting of short-term receivables or payables recognized	$ 0		$ 0		$ 0
Held-to-maturity, zero expected credit loss, percent of portfolio	90%		90%
Allowance for credit loss recognized	$ 0		$ 0
Mortgage-backed securities
Debt Securities, Available-for-sale [Line Items]
Securitizations of mortgage loans	$ 40,000,000	$ 82,000,000	$ 40,000,000	$ 163,000,000

SECURITIES - Schedule of Availa

SECURITIES - Schedule of Available for Sale Securities Debt Maturities (Details) $ in Millions	Jun. 30, 2022 USD ($)
Amortized cost:
Amortized Cost, Debt securities available for sale, Maturity of 1 Year or Less	$ 16
Amortized Cost, Debt securities available for sale, Maturity of 1-5 Years	2,495
Amortized Cost, Debt securities available for sale, Maturity of 5-10 Years	4,437
Amortized Cost, Debt securities available for sale, Maturity After 10 Years	19,607
Amortized Cost, Debt securities available for sale, Total	26,555
Amortized Cost, Debt securities held to maturity, Maturity of 1 Year or Less	0
Amortized Cost, Debt securities held to maturity, Maturity of 1-5 Years	0
Amortized Cost, Debt securities held to maturity, Maturity of 5-10 Years	646
Amortized Cost, Debt securities held to maturity, Maturity After 10 Years	8,921
Amortized Cost, Debt securities held to maturity, Total	9,567
Total amortized cost of debt securities, Maturity of 1 Year or Less	16
Total amortized cost of debt securities, Maturity of 1-5 Years	2,495
Total amortized cost of debt securities, Maturity of 5-10 Years	5,083
Total amortized cost of debt securities, Maturity After 10 Years	28,528
Total amortized cost of debt securities, Total	36,122
Fair value:
Fair Value, Debt securities available for sale, Maturity of 1 Year or Less	16
Fair Value, Debt securities available for sale, Maturity of 1-5 Years	2,457
Fair Value, Debt securities available for sale, Maturity of 5-10 Years	4,322
Fair Value, Debt securities available for sale, Maturity After 10 Years	18,166
Fair Value, Debt securities available for sale, Total	24,961
Fair Value, Debt securities held to maturity, Maturity of 1 Year or Less	0
Fair Value, Debt securities held to maturity, Maturity of 1-5 Years	0
Fair Value, Debt securities held to maturity, Maturity of 5-10 Years	614
Fair Value, Debt securities held to maturity, Maturity After 10 Years	8,747
Fair Value, Debt securities held to maturity, Total	9,361
Total fair value of debt securities, Maturity of 1 Year or Less	16
Total fair value of debt securities, Maturity of 1-5 Years	2,457
Total fair value of debt securities, Maturity of 5-10 Years	4,936
Total fair value of debt securities, Maturity After 10 Years	26,913
Total fair value of debt securities, Total	34,322
U.S. Treasury and other
Amortized cost:
Amortized Cost, Debt securities available for sale, Maturity of 1 Year or Less	11
Amortized Cost, Debt securities available for sale, Maturity of 1-5 Years	1,911
Amortized Cost, Debt securities available for sale, Maturity of 5-10 Years	1,533
Amortized Cost, Debt securities available for sale, Maturity After 10 Years
Amortized Cost, Debt securities available for sale, Total	3,455
Fair value:
Fair Value, Debt securities available for sale, Maturity of 1 Year or Less	11
Fair Value, Debt securities available for sale, Maturity of 1-5 Years	1,881
Fair Value, Debt securities available for sale, Maturity of 5-10 Years	1,516
Fair Value, Debt securities available for sale, Maturity After 10 Years	0
Fair Value, Debt securities available for sale, Total	3,408
State and political subdivisions
Amortized cost:
Amortized Cost, Debt securities available for sale, Maturity of 1 Year or Less	1
Amortized Cost, Debt securities available for sale, Maturity of 1-5 Years	0
Amortized Cost, Debt securities available for sale, Maturity of 5-10 Years	0
Amortized Cost, Debt securities available for sale, Maturity After 10 Years	2
Amortized Cost, Debt securities available for sale, Total	3
Fair value:
Fair Value, Debt securities available for sale, Maturity of 1 Year or Less	1
Fair Value, Debt securities available for sale, Maturity of 1-5 Years	0
Fair Value, Debt securities available for sale, Maturity of 5-10 Years	0
Fair Value, Debt securities available for sale, Maturity After 10 Years	2
Fair Value, Debt securities available for sale, Total	3
Federal agencies and U.S. government sponsored entities
Amortized cost:
Amortized Cost, Debt securities available for sale, Maturity of 1 Year or Less	4
Amortized Cost, Debt securities available for sale, Maturity of 1-5 Years	584
Amortized Cost, Debt securities available for sale, Maturity of 5-10 Years	2,879
Amortized Cost, Debt securities available for sale, Maturity After 10 Years	18,101
Amortized Cost, Debt securities available for sale, Total	21,568
Amortized Cost, Debt securities held to maturity, Maturity of 1 Year or Less	0
Amortized Cost, Debt securities held to maturity, Maturity of 1-5 Years	0
Amortized Cost, Debt securities held to maturity, Maturity of 5-10 Years	0
Amortized Cost, Debt securities held to maturity, Maturity After 10 Years	8,921
Amortized Cost, Debt securities held to maturity, Total	8,921
Fair value:
Fair Value, Debt securities available for sale, Maturity of 1 Year or Less	4
Fair Value, Debt securities available for sale, Maturity of 1-5 Years	576
Fair Value, Debt securities available for sale, Maturity of 5-10 Years	2,783
Fair Value, Debt securities available for sale, Maturity After 10 Years	16,726
Fair Value, Debt securities available for sale, Total	20,089
Fair Value, Debt securities held to maturity, Maturity of 1 Year or Less	0
Fair Value, Debt securities held to maturity, Maturity of 1-5 Years	0
Fair Value, Debt securities held to maturity, Maturity of 5-10 Years	0
Fair Value, Debt securities held to maturity, Maturity After 10 Years	8,747
Fair Value, Debt securities held to maturity, Total	8,747
Other/non-agency
Amortized cost:
Amortized Cost, Debt securities available for sale, Maturity of 1 Year or Less	0
Amortized Cost, Debt securities available for sale, Maturity of 1-5 Years	0
Amortized Cost, Debt securities available for sale, Maturity of 5-10 Years	0
Amortized Cost, Debt securities available for sale, Maturity After 10 Years	281
Amortized Cost, Debt securities available for sale, Total	281
Fair value:
Fair Value, Debt securities available for sale, Maturity of 1 Year or Less	0
Fair Value, Debt securities available for sale, Maturity of 1-5 Years	0
Fair Value, Debt securities available for sale, Maturity of 5-10 Years	0
Fair Value, Debt securities available for sale, Maturity After 10 Years	261
Fair Value, Debt securities available for sale, Total	261
Collateralized loan obligations
Amortized cost:
Amortized Cost, Debt securities available for sale, Maturity of 1 Year or Less	0
Amortized Cost, Debt securities available for sale, Maturity of 1-5 Years	0
Amortized Cost, Debt securities available for sale, Maturity of 5-10 Years	25
Amortized Cost, Debt securities available for sale, Maturity After 10 Years	1,223
Amortized Cost, Debt securities available for sale, Total	1,248
Fair value:
Fair Value, Debt securities available for sale, Maturity of 1 Year or Less	0
Fair Value, Debt securities available for sale, Maturity of 1-5 Years	0
Fair Value, Debt securities available for sale, Maturity of 5-10 Years	23
Fair Value, Debt securities available for sale, Maturity After 10 Years	1,177
Fair Value, Debt securities available for sale, Total	1,200
Asset-backed securities
Amortized cost:
Amortized Cost, Debt securities held to maturity, Maturity of 1 Year or Less	0
Amortized Cost, Debt securities held to maturity, Maturity of 1-5 Years	0
Amortized Cost, Debt securities held to maturity, Maturity of 5-10 Years	646
Amortized Cost, Debt securities held to maturity, Maturity After 10 Years	0
Amortized Cost, Debt securities held to maturity, Total	646
Fair value:
Fair Value, Debt securities held to maturity, Maturity of 1 Year or Less	0
Fair Value, Debt securities held to maturity, Maturity of 1-5 Years	0
Fair Value, Debt securities held to maturity, Maturity of 5-10 Years	614
Fair Value, Debt securities held to maturity, Maturity After 10 Years	0
Fair Value, Debt securities held to maturity, Total	$ 614

SECURITIES - Income Recognized

SECURITIES - Income Recognized from Investment Securities (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Investments, Debt and Equity Securities [Abstract]
Gains on sale of securities	$ 2	$ 3	$ 9	$ 6
Losses on sale of securities	(1)	0	(4)	0
Securities gains, net	$ 1	$ 3	$ 5	$ 6

SECURITIES - Schedule of Securi

SECURITIES - Schedule of Securities Pledged (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Pledged against derivatives, to qualify for fiduciary powers, and to secure public and other deposits as required by law
Financial Instruments Owned and Pledged as Collateral [Line Items]
Debt securities at amortized cost	$ 5,763	$ 4,816
Debt securities at fair value	5,351	4,782
Pledged as collateral for FHLB borrowing capacity
Financial Instruments Owned and Pledged as Collateral [Line Items]
Debt securities at amortized cost	245	325
Debt securities at fair value	225	333
Pledged against repurchase agreements
Financial Instruments Owned and Pledged as Collateral [Line Items]
Debt securities at amortized cost	0	1
Debt securities at fair value	$ 0	$ 1

SECURITIES - Schedule of Inve_2

SECURITIES - Schedule of Investments in Continuous Loss Positions (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Fair Value
Less than 12 Months	$ 22,746	$ 14,990
12 Months or Longer	1,498	1,236
Total	24,244	16,226
Gross Unrealized Losses
Less than 12 Months	(1,330)	(322)
12 Months or Longer	(269)	(55)
Total	(1,599)	(377)
U.S. Treasury and other
Fair Value
Less than 12 Months	3,236
12 Months or Longer	0
Total	3,236
Gross Unrealized Losses
Less than 12 Months	(48)
12 Months or Longer	0
Total	(48)
Federal agencies and U.S. government sponsored entities
Fair Value
Less than 12 Months	18,048	14,131
12 Months or Longer	1,498	1,236
Total	19,546	15,367
Gross Unrealized Losses
Less than 12 Months	(1,214)	(320)
12 Months or Longer	(269)	(55)
Total	(1,483)	(375)
Other/non-agency
Fair Value
Less than 12 Months	261	123
12 Months or Longer	0	0
Total	261	123
Gross Unrealized Losses
Less than 12 Months	(20)	(1)
12 Months or Longer	0	0
Total	(20)	(1)
Mortgage-backed securities
Fair Value
Less than 12 Months	18,309	14,254
12 Months or Longer	1,498	1,236
Total	19,807	15,490
Gross Unrealized Losses
Less than 12 Months	(1,234)	(321)
12 Months or Longer	(269)	(55)
Total	(1,503)	(376)
Collateralized loan obligations
Fair Value
Less than 12 Months	1,201	736
12 Months or Longer	0	0
Total	1,201	736
Gross Unrealized Losses
Less than 12 Months	(48)	(1)
12 Months or Longer	0	0
Total	$ (48)	$ (1)

LOANS AND LEASES - Summary of L

LOANS AND LEASES - Summary of Loans and Leases Portfolio (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	$ 156,172	$ 128,163
Commercial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	81,445	60,350
Commercial \| Commercial and industrial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	51,801	44,500
Commercial \| Commercial real estate
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	28,070	14,264
Commercial \| Leases
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	1,574	1,586
Retail
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	74,727	67,813
Retail \| Residential mortgages
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	29,088	22,822
Retail \| Home equity
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	13,122	12,015
Retail \| Automobile
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	13,868	14,549
Retail \| Education
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	13,141	12,997
Retail \| Other retail
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans and leases	$ 5,508	$ 5,430

LOANS AND LEASES - Narrative (D

LOANS AND LEASES - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accrued interest receivable on loans and leases held for investment	$ 593		$ 593		$ 450
Loans pledged as collateral for FHLB borrowed funds	154,208		154,208		126,405
Interest income on direct financing lease	10	$ 12	21	$ 25
Retail \| Residential mortgages \| Pledged as collateral for FHLB borrowing capacity
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans pledged as collateral for FHLB borrowed funds	38,500		38,500		26,100
Consumer and Commercial Portfolio Segment \| Auto, commercial and commercial real estate loans \| Notes Payable, Other Payables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans pledged as collateral for FHLB borrowed funds	$ 37,900		$ 37,900		$ 35,800

LOANS AND LEASES - Loans Held F

LOANS AND LEASES - Loans Held For Sale (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for sale, at fair value	$ 1,377	$ 2,733
Other loans held for sale	2,078	735
Commercial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for sale, at fair value		76
Other loans held for sale	1,590	735
Residential Portfolio Segment
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for sale, at fair value		2,657
Other loans held for sale	0	$ 0
Retail
Accounts, Notes, Loans and Financing Receivable [Line Items]
Other loans held for sale	488
Residential loans held for sale \| Residential Portfolio Segment
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for sale, at fair value	1,278
Other retail \| Retail
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for sale, at fair value	0
Commercial loans held for sale \| Commercial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for sale, at fair value	$ 99

ALLOWANCE FOR CREDIT LOSSES, _3

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Financing Receivable, Troubled Debt Restructuring [Line Items]
Net charge-offs	$ 49	$ 78	$ 108	$ 236
Credit provision	216	(213)	219	(353)
Initial provision expense related to non-PCD loans and leases acquired			102
Increase to ACL			213
Loans and leases	156,172		156,172		$ 128,163
Mortgage loans collateralized by OREO	228		228		142
TDR commitment to lend	90		90		56
Charge-offs	91	125	192	352
Troubled Debt Restructuring
Financing Receivable, Troubled Debt Restructuring [Line Items]
Charge-offs	1	2	2	4
Commercial
Financing Receivable, Troubled Debt Restructuring [Line Items]
Net charge-offs	10	41	21	145
Loans and leases	81,445		81,445		60,350
Charge-offs	13	45	27	179
Retail
Financing Receivable, Troubled Debt Restructuring [Line Items]
Net charge-offs	39	37	87	91
Loans and leases	74,727		74,727		67,813
Charge-offs	78	$ 80	165	$ 173
Commercial and industrial \| Commercial
Financing Receivable, Troubled Debt Restructuring [Line Items]
Loans and leases	51,801		51,801		44,500
Collateral Dependent \| Home Equity Loan and Residential Mortgages \| Retail
Financing Receivable, Troubled Debt Restructuring [Line Items]
Loans and leases	552		552		542
Collateral Dependent \| Commercial and industrial \| Commercial
Financing Receivable, Troubled Debt Restructuring [Line Items]
Loans and leases	$ 27		$ 27		$ 103

ALLOWANCE FOR CREDIT LOSSES, _4

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK - Summary of Changes in Allowance for Credit Losses (Details) - USD ($) $ in Millions		3 Months Ended		6 Months Ended
	Apr. 06, 2022	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Allowance for Loan and Lease Losses [Roll Forward]
Allowance for loan and lease losses, beginning of period		$ 1,720	$ 2,194	$ 1,758	$ 2,443
Allowance on PCD loans and leases at acquisition		101		101
Charge-offs		(91)	(125)	(192)	(352)
Recoveries		42	47	84	116
Net charge-offs		(49)	(78)	(108)	(236)
Provision expense (benefit) for loans and leases		192	(169)	213	(260)
Allowance for loan and lease losses, end of period		1,964	1,947	1,964	1,947
Unfunded lending commitments [Roll Forward]
Allowance for unfunded lending commitments, beginning of period		158	178	176	227
Provision expense (benefit) for unfunded lending commitments		24	(44)	6	(93)
Allowance on PCD unfunded lending commitments at acquisition		1		1
Allowance for unfunded lending commitments, end of period		183	134	183	134
Total allowance for credit losses, end of period		2,147	2,081	2,147	2,081
Provision expense (benefit) for loans and leases		192	(169)	213	(260)
Online Deposit Business And 80 East Coast Branches Of HSBC Bank And Investors
Allowance for Loan and Lease Losses [Roll Forward]
Provision expense (benefit) for loans and leases		145		169
Unfunded lending commitments [Roll Forward]
Provision expense (benefit) for loans and leases		145		169
Investors Acquisition
Allowance for Loan and Lease Losses [Roll Forward]
Allowance on PCD loans and leases at acquisition	$ 101
Commercial
Allowance for Loan and Lease Losses [Roll Forward]
Allowance for loan and lease losses, beginning of period		778	1,146	821	1,233
Allowance on PCD loans and leases at acquisition		99		99
Charge-offs		(13)	(45)	(27)	(179)
Recoveries		3	4	6	34
Net charge-offs		(10)	(41)	(21)	(145)
Provision expense (benefit) for loans and leases		120	(152)	88	(135)
Allowance for loan and lease losses, end of period		987	953	987	953
Unfunded lending commitments [Roll Forward]
Allowance for unfunded lending commitments, beginning of period		147	165	153	186
Provision expense (benefit) for unfunded lending commitments		18	(44)	12	(65)
Allowance on PCD unfunded lending commitments at acquisition		1		1
Allowance for unfunded lending commitments, end of period		166	121	166	121
Total allowance for credit losses, end of period		1,153	1,074	1,153	1,074
Provision expense (benefit) for loans and leases		120	(152)	88	(135)
Commercial \| Investors Acquisition
Allowance for Loan and Lease Losses [Roll Forward]
Charge-offs		(33)		(33)
Retail
Allowance for Loan and Lease Losses [Roll Forward]
Allowance for loan and lease losses, beginning of period		942	1,048	937	1,210
Allowance on PCD loans and leases at acquisition		2		2
Charge-offs		(78)	(80)	(165)	(173)
Recoveries		39	43	78	82
Net charge-offs		(39)	(37)	(87)	(91)
Provision expense (benefit) for loans and leases		72	(17)	125	(125)
Allowance for loan and lease losses, end of period		977	994	977	994
Unfunded lending commitments [Roll Forward]
Allowance for unfunded lending commitments, beginning of period		11	13	23	41
Provision expense (benefit) for unfunded lending commitments		6	0	(6)	(28)
Allowance on PCD unfunded lending commitments at acquisition		0		0
Allowance for unfunded lending commitments, end of period		17	13	17	13
Total allowance for credit losses, end of period		994	1,007	994	1,007
Provision expense (benefit) for loans and leases		$ 72	$ (17)	$ 125	$ (125)

ALLOWANCE FOR CREDIT LOSSES, _5

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK - Amortized Cost Basis by Credit Quality Indicator (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Financing Receivable, Credit Quality Indicator [Line Items]
Total	$ 156,172	$ 128,163
Commercial
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	8,143	13,660
Year two	17,026	6,289
Year three	7,403	7,499
Year four	7,409	4,775
Year five	5,221	2,327
Prior to year five	8,929	3,878
Within the Revolving Period	27,204	21,777
Converted to Term	110	145
Total	81,445	60,350
Commercial \| Pass
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	8,037	13,431
Year two	16,703	6,015
Year three	7,122	6,914
Year four	6,593	4,184
Year five	4,721	2,118
Prior to year five	7,774	3,441
Within the Revolving Period	26,277	20,857
Converted to Term	93	125
Total	77,320	57,085
Commercial \| Special Mention
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	4	102
Year two	151	128
Year three	143	268
Year four	381	219
Year five	122	71
Prior to year five	210	159
Within the Revolving Period	371	316
Converted to Term	1	1
Total	1,383	1,264
Commercial \| Substandard
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	94	125
Year two	166	128
Year three	115	308
Year four	431	350
Year five	369	128
Prior to year five	919	260
Within the Revolving Period	467	530
Converted to Term	13	17
Total	2,574	1,846
Commercial \| Doubtful
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	8	2
Year two	6	18
Year three	23	9
Year four	4	22
Year five	9	10
Prior to year five	26	18
Within the Revolving Period	89	74
Converted to Term	3	2
Total	168	155
Commercial \| Commercial and industrial
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	4,745	10,363
Year two	10,080	3,528
Year three	3,166	3,978
Year four	3,279	2,501
Year five	2,127	1,527
Prior to year five	3,275	2,144
Within the Revolving Period	25,022	20,317
Converted to Term	107	142
Total	51,801	44,500
Commercial \| Commercial and industrial \| Pass
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	4,730	10,218
Year two	9,806	3,336
Year three	2,974	3,599
Year four	2,830	2,284
Year five	1,972	1,426
Prior to year five	2,845	1,863
Within the Revolving Period	24,106	19,406
Converted to Term	90	122
Total	49,353	42,254
Commercial \| Commercial and industrial \| Special Mention
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	4	47
Year two	127	71
Year three	66	155
Year four	113	114
Year five	17	41
Prior to year five	116	64
Within the Revolving Period	369	316
Converted to Term	1	1
Total	813	809
Commercial \| Commercial and industrial \| Substandard
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	3	97
Year two	142	112
Year three	112	215
Year four	332	81
Year five	129	50
Prior to year five	290	201
Within the Revolving Period	458	521
Converted to Term	13	17
Total	1,479	1,294
Commercial \| Commercial and industrial \| Doubtful
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	8	1
Year two	5	9
Year three	14	9
Year four	4	22
Year five	9	10
Prior to year five	24	16
Within the Revolving Period	89	74
Converted to Term	3	2
Total	156	143
Commercial \| Commercial real estate
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	3,284	2,839
Year two	6,532	2,468
Year three	3,951	3,382
Year four	4,002	2,123
Year five	2,943	731
Prior to year five	5,173	1,258
Within the Revolving Period	2,182	1,460
Converted to Term	3	3
Total	28,070	14,264
Commercial \| Commercial real estate \| Pass
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	3,193	2,766
Year two	6,487	2,417
Year three	3,867	3,181
Year four	3,638	1,756
Year five	2,602	626
Prior to year five	4,449	1,119
Within the Revolving Period	2,171	1,451
Converted to Term	3	3
Total	26,410	13,319
Commercial \| Commercial real estate \| Special Mention
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	45
Year two	21	42
Year three	75	113
Year four	268	100
Year five	102	27
Prior to year five	93	79
Within the Revolving Period	2	0
Converted to Term	0	0
Total	561	406
Commercial \| Commercial real estate \| Substandard
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	91	27
Year two	23	0
Year three	0	88
Year four	96	267
Year five	239	78
Prior to year five	629	59
Within the Revolving Period	9	9
Converted to Term	0	0
Total	1,087	528
Commercial \| Commercial real estate \| Doubtful
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	1
Year two	1	9
Year three	9	0
Year four	0	0
Year five	0	0
Prior to year five	2	1
Within the Revolving Period	0	0
Converted to Term	0	0
Total	12	11
Commercial \| Leases
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	114	458
Year two	414	293
Year three	286	139
Year four	128	151
Year five	151	69
Prior to year five	481	476
Within the Revolving Period	0	0
Converted to Term	0	0
Total	1,574	1,586
Commercial \| Leases \| Pass
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	114	447
Year two	410	262
Year three	281	134
Year four	125	144
Year five	147	66
Prior to year five	480	459
Within the Revolving Period	0	0
Converted to Term	0	0
Total	1,557	1,512
Commercial \| Leases \| Special Mention
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	10
Year two	3	15
Year three	2	0
Year four	0	5
Year five	3	3
Prior to year five	1	16
Within the Revolving Period	0	0
Converted to Term	0	0
Total	9	49
Commercial \| Leases \| Substandard
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	1
Year two	1	16
Year three	3	5
Year four	3	2
Year five	1	0
Prior to year five	0	0
Within the Revolving Period	0	0
Converted to Term	0	0
Total	8	24
Commercial \| Leases \| Doubtful
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	0
Year two	0	0
Year three	0	0
Year four	0	0
Year five	0	0
Prior to year five	0	1
Within the Revolving Period	0	0
Converted to Term	0	0
Total	0	1
Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	7,487	19,683
Year two	19,928	13,715
Year three	12,320	7,020
Year four	6,011	3,366
Year five	2,905	3,083
Prior to year five	10,544	7,094
Within the Revolving Period	14,343	12,688
Converted to Term	1,189	1,164
Total	74,727	67,813
Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	3,529	7,700
Year two	9,133	5,669
Year three	5,757	2,637
Year four	2,566	995
Year five	1,090	1,468
Prior to year five	7,013	4,353
Within the Revolving Period	0	0
Converted to Term	0	0
Total	29,088	22,822
Retail \| Home equity
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	7	0
Year two	9	9
Year three	10	43
Year four	41	66
Year five	62	63
Prior to year five	581	589
Within the Revolving Period	11,239	10,100
Converted to Term	1,173	1,145
Total	13,122	12,015
Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	2,465	7,469
Year two	6,184	3,227
Year three	2,543	2,065
Year four	1,549	1,000
Year five	699	561
Prior to year five	428	227
Within the Revolving Period	0	0
Converted to Term	0	0
Total	13,868	14,549
Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	1,046	3,487
Year two	3,840	3,899
Year three	3,393	1,798
Year four	1,544	1,071
Year five	908	890
Prior to year five	2,410	1,852
Within the Revolving Period	0	0
Converted to Term	0	0
Total	13,141	12,997
Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	440	1,027
Year two	762	911
Year three	617	477
Year four	311	234
Year five	146	101
Prior to year five	112	73
Within the Revolving Period	3,104	2,588
Converted to Term	16	19
Total	5,508	5,430
Greater than 800 \| Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	1,837	5,912
Year two	7,655	5,833
Year three	5,528	2,735
Year four	2,417	1,170
Year five	1,018	1,323
Prior to year five	4,499	3,239
Within the Revolving Period	5,154	4,780
Converted to Term	301	281
Total	28,409	25,273
Greater than 800 \| Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	953	2,431
Year two	4,170	3,017
Year three	3,049	1,230
Year four	1,156	342
Year five	343	672
Prior to year five	3,023	2,139
Within the Revolving Period	0	0
Converted to Term	0	0
Total	12,694	9,831
Greater than 800 \| Retail \| Home equity
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	2	0
Year two	3	2
Year three	2	5
Year four	6	5
Year five	6	3
Prior to year five	122	134
Within the Revolving Period	4,714	4,394
Converted to Term	301	281
Total	5,156	4,824
Greater than 800 \| Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	505	1,887
Year two	1,587	829
Year three	707	538
Year four	423	244
Year five	178	148
Prior to year five	112	57
Within the Revolving Period	0	0
Converted to Term	0	0
Total	3,512	3,703
Greater than 800 \| Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	288	1,361
Year two	1,703	1,771
Year three	1,623	840
Year four	751	514
Year five	450	470
Prior to year five	1,201	880
Within the Revolving Period	0	0
Converted to Term	0	0
Total	6,016	5,836
Greater than 800 \| Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	89	233
Year two	192	214
Year three	147	122
Year four	81	65
Year five	41	30
Prior to year five	41	29
Within the Revolving Period	440	386
Converted to Term	0	0
Total	1,031	1,079
740-799 \| Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	3,353	8,311
Year two	7,520	4,801
Year three	4,249	2,210
Year four	1,868	994
Year five	869	836
Prior to year five	3,003	1,806
Within the Revolving Period	4,908	4,278
Converted to Term	292	280
Total	26,062	23,516
740-799 \| Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	1,987	4,015
Year two	3,723	1,876
Year three	1,936	746
Year four	738	246
Year five	315	360
Prior to year five	2,049	1,086
Within the Revolving Period	0	0
Converted to Term	0	0
Total	10,748	8,329
740-799 \| Retail \| Home equity
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	4	0
Year two	5	1
Year three	2	4
Year four	5	5
Year five	6	7
Prior to year five	117	122
Within the Revolving Period	4,017	3,514
Converted to Term	291	278
Total	4,447	3,931
740-799 \| Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	760	2,418
Year two	1,984	1,051
Year three	816	615
Year four	463	288
Year five	198	156
Prior to year five	115	58
Within the Revolving Period	0	0
Converted to Term	0	0
Total	4,336	4,586
740-799 \| Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	474	1,555
Year two	1,563	1,577
Year three	1,299	672
Year four	553	371
Year five	299	275
Prior to year five	683	514
Within the Revolving Period	0	0
Converted to Term	0	0
Total	4,871	4,964
740-799 \| Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	128	323
Year two	245	296
Year three	196	173
Year four	109	84
Year five	51	38
Prior to year five	39	26
Within the Revolving Period	891	764
Converted to Term	1	2
Total	1,660	1,706
680-739 \| Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	1,598	3,842
Year two	3,248	2,114
Year three	1,726	1,193
Year four	943	596
Year five	493	441
Prior to year five	1,569	1,041
Within the Revolving Period	2,804	2,447
Converted to Term	249	248
Total	12,630	11,922
680-739 \| Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	525	1,116
Year two	1,037	572
Year three	558	335
Year four	313	152
Year five	169	172
Prior to year five	1,005	585
Within the Revolving Period	0	0
Converted to Term	0	0
Total	3,607	2,932
680-739 \| Retail \| Home equity
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	1	0
Year two	1	1
Year three	2	7
Year four	7	14
Year five	14	16
Prior to year five	137	134
Within the Revolving Period	1,940	1,738
Converted to Term	245	243
Total	2,347	2,153
680-739 \| Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	699	1,968
Year two	1,537	827
Year three	610	500
Year four	352	234
Year five	157	123
Prior to year five	89	48
Within the Revolving Period	0	0
Converted to Term	0	0
Total	3,444	3,700
680-739 \| Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	254	512
Year two	489	474
Year three	395	229
Year four	190	140
Year five	118	107
Prior to year five	316	262
Within the Revolving Period	0	0
Converted to Term	0	0
Total	1,762	1,724
680-739 \| Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	119	246
Year two	184	240
Year three	161	122
Year four	81	56
Year five	35	23
Prior to year five	22	12
Within the Revolving Period	864	709
Converted to Term	4	5
Total	1,470	1,413
620-679 \| Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	576	1,339
Year two	1,114	696
Year three	550	517
Year four	443	296
Year five	258	231
Prior to year five	751	523
Within the Revolving Period	833	662
Converted to Term	166	172
Total	4,691	4,436
620-679 \| Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	59	111
Year two	149	130
Year three	135	161
Year four	185	93
Year five	108	107
Prior to year five	463	276
Within the Revolving Period	0	0
Converted to Term	0	0
Total	1,099	878
620-679 \| Retail \| Home equity
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	0
Year two	0	3
Year three	2	11
Year four	9	19
Year five	17	17
Prior to year five	110	112
Within the Revolving Period	448	363
Converted to Term	162	167
Total	748	692
620-679 \| Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	412	1,029
Year two	787	378
Year three	273	257
Year four	183	131
Year five	90	72
Prior to year five	57	32
Within the Revolving Period	0	0
Converted to Term	0	0
Total	1,802	1,899
620-679 \| Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	26	50
Year two	74	66
Year three	61	45
Year four	38	34
Year five	30	28
Prior to year five	114	99
Within the Revolving Period	0	0
Converted to Term	0	0
Total	343	322
620-679 \| Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	79	149
Year two	104	119
Year three	79	43
Year four	28	19
Year five	13	7
Prior to year five	7	4
Within the Revolving Period	385	299
Converted to Term	4	5
Total	699	645
Less than 620 \| Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	113	225
Year two	386	258
Year three	261	364
Year four	336	310
Year five	263	252
Prior to year five	657	423
Within the Revolving Period	262	191
Converted to Term	180	182
Total	2,458	2,205
Less than 620 \| Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	5	24
Year two	51	66
Year three	77	164
Year four	170	162
Year five	151	157
Prior to year five	456	257
Within the Revolving Period	0	0
Converted to Term	0	0
Total	910	830
Less than 620 \| Retail \| Home equity
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	0
Year two	0	2
Year three	2	16
Year four	14	23
Year five	19	20
Prior to year five	95	87
Within the Revolving Period	120	91
Converted to Term	174	176
Total	424	415
Less than 620 \| Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	86	164
Year two	289	142
Year three	137	155
Year four	128	103
Year five	76	62
Prior to year five	55	32
Within the Revolving Period	0	0
Converted to Term	0	0
Total	771	658
Less than 620 \| Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	2	5
Year two	11	11
Year three	15	12
Year four	12	12
Year five	11	10
Prior to year five	48	45
Within the Revolving Period	0	0
Converted to Term	0	0
Total	99	95
Less than 620 \| Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	20	32
Year two	35	37
Year three	30	17
Year four	12	10
Year five	6	3
Prior to year five	3	2
Within the Revolving Period	142	100
Converted to Term	6	6
Total	254	207
No FICO available \| Retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	10	54
Year two	5	13
Year three	6	1
Year four	4	0
Year five	4	0
Prior to year five	65	62
Within the Revolving Period	382	330
Converted to Term	1	1
Total	477	461
No FICO available \| Retail \| Residential mortgages
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	0	3
Year two	3	8
Year three	2	1
Year four	4	0
Year five	4	0
Prior to year five	17	10
Within the Revolving Period	0	0
Converted to Term	0	0
Total	30	22
No FICO available \| Retail \| Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	3	3
Year two	0	0
Year three	0	0
Year four	0	0
Year five	0	0
Prior to year five	0	0
Within the Revolving Period	0	0
Converted to Term	0	0
Total	3	3
No FICO available \| Retail \| Education
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	2	4
Year two	0	0
Year three	0	0
Year four	0	0
Year five	0	0
Prior to year five	48	52
Within the Revolving Period	0	0
Converted to Term	0	0
Total	50	56
No FICO available \| Retail \| Other retail
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	5	44
Year two	2	5
Year three	4	0
Year four	0	0
Year five	0	0
Prior to year five	0	0
Within the Revolving Period	382	330
Converted to Term	1	1
Total	$ 394	$ 380

ALLOWANCE FOR CREDIT LOSSES, _6

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK - Accruing and Nonaccruing Past Due Amounts (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Financing Receivable, Past Due [Line Items]
Loans and leases	$ 156,172	$ 128,163
Loans and leases, nonaccrual	839	702
Loans and leases, nonaccrual with no related ACL	438	386
Financial Asset, 1 to 29 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	153,985	126,308
Financing Receivables, 30 to 59 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	502	412
Financing Receivables 60 To 89 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	134	166
Financing Receivables 90 Days or More Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	712	575
Commercial
Financing Receivable, Past Due [Line Items]
Loans and leases	81,445	60,350
Loans and leases, nonaccrual	239	183
Loans and leases, nonaccrual with no related ACL	31	37
Commercial \| Commercial and industrial
Financing Receivable, Past Due [Line Items]
Loans and leases	51,801	44,500
Loans and leases, nonaccrual	202	171
Loans and leases, nonaccrual with no related ACL	24	36
Commercial \| Commercial real estate
Financing Receivable, Past Due [Line Items]
Loans and leases	28,070	14,264
Loans and leases, nonaccrual	37	11
Loans and leases, nonaccrual with no related ACL	7	1
Commercial \| Leases
Financing Receivable, Past Due [Line Items]
Loans and leases	1,574	1,586
Loans and leases, nonaccrual	0	1
Loans and leases, nonaccrual with no related ACL	0	0
Commercial \| Financial Asset, 1 to 29 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	80,895	60,064
Commercial \| Financial Asset, 1 to 29 Days Past Due \| Commercial and industrial
Financing Receivable, Past Due [Line Items]
Loans and leases	51,514	44,247
Commercial \| Financial Asset, 1 to 29 Days Past Due \| Commercial real estate
Financing Receivable, Past Due [Line Items]
Loans and leases	27,827	14,247
Commercial \| Financial Asset, 1 to 29 Days Past Due \| Leases
Financing Receivable, Past Due [Line Items]
Loans and leases	1,554	1,570
Commercial \| Financing Receivables, 30 to 59 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	226	67
Commercial \| Financing Receivables, 30 to 59 Days Past Due \| Commercial and industrial
Financing Receivable, Past Due [Line Items]
Loans and leases	37	47
Commercial \| Financing Receivables, 30 to 59 Days Past Due \| Commercial real estate
Financing Receivable, Past Due [Line Items]
Loans and leases	172	6
Commercial \| Financing Receivables, 30 to 59 Days Past Due \| Leases
Financing Receivable, Past Due [Line Items]
Loans and leases	17	14
Commercial \| Financing Receivables 60 To 89 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	13	27
Commercial \| Financing Receivables 60 To 89 Days Past Due \| Commercial and industrial
Financing Receivable, Past Due [Line Items]
Loans and leases	9	26
Commercial \| Financing Receivables 60 To 89 Days Past Due \| Commercial real estate
Financing Receivable, Past Due [Line Items]
Loans and leases	1	0
Commercial \| Financing Receivables 60 To 89 Days Past Due \| Leases
Financing Receivable, Past Due [Line Items]
Loans and leases	3	1
Commercial \| Financing Receivables 90 Days or More Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	72	9
Commercial \| Financing Receivables 90 Days or More Past Due \| Commercial and industrial
Financing Receivable, Past Due [Line Items]
Loans and leases	39	9
Commercial \| Financing Receivables 90 Days or More Past Due \| Commercial real estate
Financing Receivable, Past Due [Line Items]
Loans and leases	33	0
Commercial \| Financing Receivables 90 Days or More Past Due \| Leases
Financing Receivable, Past Due [Line Items]
Loans and leases	0	0
Retail
Financing Receivable, Past Due [Line Items]
Loans and leases	74,727	67,813
Loans and leases, nonaccrual	600	519
Loans and leases, nonaccrual with no related ACL	407	349
Retail \| Residential mortgages
Financing Receivable, Past Due [Line Items]
Loans and leases	29,088	22,822
Loans and leases, nonaccrual with no related ACL	208	137
Retail \| Home equity
Financing Receivable, Past Due [Line Items]
Loans and leases	13,122	12,015
Loans and leases, nonaccrual with no related ACL	186	186
Retail \| Automobile
Financing Receivable, Past Due [Line Items]
Loans and leases	13,868	14,549
Loans and leases, nonaccrual with no related ACL	9	22
Retail \| Education
Financing Receivable, Past Due [Line Items]
Loans and leases	13,141	12,997
Loans and leases, nonaccrual with no related ACL	3	2
Retail \| Other retail
Financing Receivable, Past Due [Line Items]
Loans and leases	5,508	5,430
Loans and leases, nonaccrual with no related ACL	1	2
Retail \| FHA, VA And USDA Loans
Financing Receivable, Past Due [Line Items]
Loans and leases, 90 days or more past due and still accruing	623	544
Retail \| Financial Asset, 1 to 29 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	73,090	66,244
Retail \| Financial Asset, 1 to 29 Days Past Due \| Residential mortgages
Financing Receivable, Past Due [Line Items]
Loans and leases	28,119	21,918
Retail \| Financial Asset, 1 to 29 Days Past Due \| Home equity
Financing Receivable, Past Due [Line Items]
Loans and leases	12,834	11,745
Retail \| Financial Asset, 1 to 29 Days Past Due \| Automobile
Financing Receivable, Past Due [Line Items]
Loans and leases	13,660	14,324
Retail \| Financial Asset, 1 to 29 Days Past Due \| Education
Financing Receivable, Past Due [Line Items]
Loans and leases	13,068	12,926
Retail \| Financial Asset, 1 to 29 Days Past Due \| Other retail
Financing Receivable, Past Due [Line Items]
Loans and leases	5,409	5,331
Retail \| Financing Receivables, 30 to 59 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	276	345
Retail \| Financing Receivables, 30 to 59 Days Past Due \| Residential mortgages
Financing Receivable, Past Due [Line Items]
Loans and leases	59	102
Retail \| Financing Receivables, 30 to 59 Days Past Due \| Home equity
Financing Receivable, Past Due [Line Items]
Loans and leases	36	38
Retail \| Financing Receivables, 30 to 59 Days Past Due \| Automobile
Financing Receivable, Past Due [Line Items]
Loans and leases	120	131
Retail \| Financing Receivables, 30 to 59 Days Past Due \| Education
Financing Receivable, Past Due [Line Items]
Loans and leases	26	34
Retail \| Financing Receivables, 30 to 59 Days Past Due \| Other retail
Financing Receivable, Past Due [Line Items]
Loans and leases	35	40
Retail \| Financing Receivables 60 To 89 Days Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	121	139
Retail \| Financing Receivables 60 To 89 Days Past Due \| Residential mortgages
Financing Receivable, Past Due [Line Items]
Loans and leases	34	52
Retail \| Financing Receivables 60 To 89 Days Past Due \| Home equity
Financing Receivable, Past Due [Line Items]
Loans and leases	12	12
Retail \| Financing Receivables 60 To 89 Days Past Due \| Automobile
Financing Receivable, Past Due [Line Items]
Loans and leases	38	39
Retail \| Financing Receivables 60 To 89 Days Past Due \| Education
Financing Receivable, Past Due [Line Items]
Loans and leases	13	13
Retail \| Financing Receivables 60 To 89 Days Past Due \| Other retail
Financing Receivable, Past Due [Line Items]
Loans and leases	24	23
Retail \| Financing Receivables 90 Days or More Past Due
Financing Receivable, Past Due [Line Items]
Loans and leases	640	566
Retail \| Financing Receivables 90 Days or More Past Due \| Residential mortgages
Financing Receivable, Past Due [Line Items]
Loans and leases	623	549
Loans and leases, nonaccrual	253	201
Retail \| Financing Receivables 90 Days or More Past Due \| Home equity
Financing Receivable, Past Due [Line Items]
Loans and leases	0	0
Loans and leases, nonaccrual	240	220
Retail \| Financing Receivables 90 Days or More Past Due \| Automobile
Financing Receivable, Past Due [Line Items]
Loans and leases	0	0
Loans and leases, nonaccrual	50	55
Retail \| Financing Receivables 90 Days or More Past Due \| Education
Financing Receivable, Past Due [Line Items]
Loans and leases	3	1
Loans and leases, nonaccrual	31	23
Retail \| Financing Receivables 90 Days or More Past Due \| Other retail
Financing Receivable, Past Due [Line Items]
Loans and leases	14	16
Loans and leases, nonaccrual	$ 26	$ 20

ALLOWANCE FOR CREDIT LOSSES, _7

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK - Troubled Debt Restructuring Activity (Details) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022 USD ($) contract	Jun. 30, 2021 USD ($) contract	Jun. 30, 2022 USD ($) contract	Jun. 30, 2021 USD ($) contract
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	1,178	2,017	3,376	3,659
Post-modification	$ 119	$ 252	$ 421	$ 295
Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	19	11	46	20
Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	40	126	78	140
Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 60	$ 115	$ 297	$ 135
Commercial
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	9	15	19	22
Post-modification	$ 27	$ 57	$ 58	$ 60
Commercial \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	0	0	0
Commercial \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	3	24	6
Commercial \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 27	$ 54	$ 34	$ 54
Commercial \| Commercial and industrial
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	9	15	19	22
Post-modification	$ 27	$ 57	$ 58	$ 60
Commercial \| Commercial and industrial \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	0	0	0
Commercial \| Commercial and industrial \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	3	24	6
Commercial \| Commercial and industrial \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 27	$ 54	$ 34	$ 54
Retail
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	1,169	2,002	3,357	3,637
Post-modification	$ 92	$ 195	$ 363	$ 235
Retail \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	19	11	46	20
Retail \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	40	123	54	134
Retail \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 33	$ 61	$ 263	$ 81
Retail \| Residential mortgages
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	290	671	1,471	713
Post-modification	$ 76	$ 172	$ 326	$ 185
Retail \| Residential mortgages \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	16	8	38	12
Retail \| Residential mortgages \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	39	120	53	126
Retail \| Residential mortgages \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 21	$ 44	$ 235	$ 47
Retail \| Home equity
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	72	102	250	249
Post-modification	$ 6	$ 7	$ 17	$ 18
Retail \| Home equity \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	1	2	3
Retail \| Home equity \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	1	3	1	8
Retail \| Home equity \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 5	$ 3	$ 14	$ 7
Retail \| Automobile
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	147	379	312	1,048
Post-modification	$ 1	$ 6	$ 3	$ 14
Retail \| Automobile \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	1	1	1
Retail \| Automobile \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	0	0	0
Retail \| Automobile \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 1	$ 5	$ 2	$ 13
Retail \| Education
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	93	265	236	412
Post-modification	$ 5	$ 9	$ 11	$ 13
Retail \| Education \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	0	0	0
Retail \| Education \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	0	0	0
Retail \| Education \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 5	$ 9	$ 11	$ 13
Retail \| Other retail
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Contracts \| contract	567	585	1,088	1,215
Post-modification	$ 4	$ 1	$ 6	$ 5
Retail \| Other retail \| Interest Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	3	1	5	4
Retail \| Other retail \| Maturity Extension
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	0	0	0	0
Retail \| Other retail \| Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-modification	$ 1	$ 0	$ 1	$ 1

ALLOWANCE FOR CREDIT LOSSES, _8

ALLOWANCE FOR CREDIT LOSSES, NONACCRUAL LOANS AND LEASES, AND CONCENTRATIONS OF CREDIT RISK - Troubled Debt Restructurings (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR's that defaulted within 12 months of modification date	$ 181	$ 15	$ 196	$ 52
Commercial
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR's that defaulted within 12 months of modification date	0	1
Commercial \| Commercial and industrial
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR's that defaulted within 12 months of modification date			0	23
Retail
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR's that defaulted within 12 months of modification date	181	14
Retail \| Residential mortgages
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR's that defaulted within 12 months of modification date			196	29
Retail \| Loans Insured or Guaranteed by US Government Authorities
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR's that defaulted within 12 months of modification date	$ 146	$ 1	$ 156	$ 3

MORTGAGE BANKING AND OTHER - Re

MORTGAGE BANKING AND OTHER - Residential Mortgage Loan Sales (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Residential mortgages
SEC Schedule, 12-29, Real Estate Companies, Investment in Mortgage Loans on Real Estate [Line Items]
Cash proceeds from residential mortgage loans sold with servicing retained	$ 4,576	$ 10,540	$ 11,158	$ 19,577
Repurchased residential mortgages	0	1,169	87	1,169
Mortgage banking fees
SEC Schedule, 12-29, Real Estate Companies, Investment in Mortgage Loans on Real Estate [Line Items]
Gain on sales	23	85	53	225
Contractually specified servicing, late and other ancillary fees	$ 71	$ 60	$ 138	$ 118

MORTGAGE BANKING AND OTHER - Na

MORTGAGE BANKING AND OTHER - Narrative (Details) - USD ($) $ in Billions	6 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Residential mortgages
Accounts, Notes, Loans and Financing Receivable [Line Items]
MSR loans	$ 95.5	$ 90.2
Minimum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Sensitivity analysis, basis spread	10%
Maximum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Sensitivity analysis, basis spread	20%

MORTGAGE BANKING AND OTHER - Ch

MORTGAGE BANKING AND OTHER - Changes Related to MSRs - Fair Value Method (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
MSRs
Fair value as of beginning of period			$ 1,029
Fair value at end of the period	$ 1,411		1,411
Residential mortgages
MSRs
Fair value as of beginning of period	1,241	$ 893	1,029	$ 658
Amounts capitalized	79	122	174	209
Servicing rights acquired	16	0	16	0
Changes in unpaid principal balance during the period	(32)	(47)	(71)	(105)
Changes in fair value during the period	107	(66)	263	140
Fair value at end of the period	$ 1,411	$ 902	$ 1,411	$ 902

MORTGAGE BANKING AND OTHER - Ec

MORTGAGE BANKING AND OTHER - Economic Assumptions Used to Estimate Value of MSRs (Details) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Servicing Assets and Servicing Liabilities at Fair Value, Assumptions Used to Estimate Fair Value [Abstract]
Fair value	$ 1,411	$ 1,029
Weighted average life (years)	8 years 6 months	6 years 4 months 24 days
Weighted average constant prepayment rate	7.60%	10.70%
Weighted average option adjusted spread	6.15%	5.96%
Minimum
Servicing Assets at Fair Value [Line Items]
Sensitivity analysis, basis spread	10%
Servicing Assets and Servicing Liabilities at Fair Value, Assumptions Used to Estimate Fair Value [Abstract]
Decline in fair value from 10% adverse change	$ 24	$ 45
Decline in fair value from 10% adverse change	$ 39	25
Maximum
Servicing Assets at Fair Value [Line Items]
Sensitivity analysis, basis spread	20%
Servicing Assets and Servicing Liabilities at Fair Value, Assumptions Used to Estimate Fair Value [Abstract]
Decline in fair value from 20% adverse change	$ 59	87
Decline in fair value from 20% adverse change	$ 77	$ 50

MORTGAGE BANKING AND OTHER - Ot

MORTGAGE BANKING AND OTHER - Other Serviced Loans (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Education
Accounts, Notes, Loans and Financing Receivable [Line Items]
Other serviced loans	$ 661	$ 761
Commercial and industrial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Other serviced loans	$ 89	$ 80

GOODWILL AND INTANGIBLE ASSET_2

GOODWILL AND INTANGIBLE ASSETS - Narrative (Details) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022 USD ($)	Jun. 30, 2021 USD ($)	Jun. 30, 2022 USD ($) reportingUnit	Jun. 30, 2021 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Number of reporting units \| reportingUnit			2
Amortization of intangible assets \| $	$ 12	$ 2	$ 17	$ 5

GOODWILL AND INTANGIBLE ASSET_3

GOODWILL AND INTANGIBLE ASSETS - Goodwill Rollforward (Details) $ in Millions	6 Months Ended
	Jun. 30, 2022 USD ($)
Goodwill [Roll Forward]
Balance at beginning of period	$ 7,116
Business acquisitions	965
Balance at end of period	8,081
Consumer Banking
Goodwill [Roll Forward]
Balance at beginning of period	2,258
Business acquisitions	319
Balance at end of period	2,577
Commercial Banking
Goodwill [Roll Forward]
Balance at beginning of period	4,858
Business acquisitions	646
Balance at end of period	$ 5,504

GOODWILL AND INTANGIBLE ASSET_4

GOODWILL AND INTANGIBLE ASSETS - Intangible Assets (Details) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Finite-Lived Intangible Assets, Net [Abstract]
Gross	$ 261	$ 97
Accumulated Amortization	50	33
Net	$ 211	64
Core deposits
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	10 years
Finite-Lived Intangible Assets, Net [Abstract]
Gross	$ 144	0
Accumulated Amortization	7	0
Net	137	0
Core deposits \| Investors Acquisition
Finite-Lived Intangible Assets, Net [Abstract]
Gross	97
Core deposits \| 80 Branches and Deposit Business, HSBC Bank
Finite-Lived Intangible Assets, Net [Abstract]
Gross	47
Acquired technology
Finite-Lived Intangible Assets, Net [Abstract]
Gross	21	21
Accumulated Amortization	15	11
Net	6	10
Acquired relationships
Finite-Lived Intangible Assets, Net [Abstract]
Gross	53	53
Accumulated Amortization	17	14
Net	36	39
Naming rights
Finite-Lived Intangible Assets, Net [Abstract]
Gross	31	10
Accumulated Amortization	5	3
Net	26	7
Naming rights \| Investors Acquisition
Finite-Lived Intangible Assets, Net [Abstract]
Gross	22
Other
Finite-Lived Intangible Assets, Net [Abstract]
Gross	12	13
Accumulated Amortization	6	5
Net	$ 6	$ 8
Minimum \| Acquired technology
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	5 years
Minimum \| Acquired relationships
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	2 years
Minimum \| Naming rights
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	5 years
Minimum \| Other
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	2 years
Maximum \| Acquired technology
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	7 years
Maximum \| Acquired relationships
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	15 years
Maximum \| Naming rights
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	10 years
Maximum \| Other
Finite-Lived Intangible Assets [Line Items]
Amortizable Lives	7 years

GOODWILL AND INTANGIBLE ASSET_5

GOODWILL AND INTANGIBLE ASSETS - Intangible Assets Future Amortization Expense (Details) $ in Millions	Jun. 30, 2022 USD ($)
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]
2022	$ 24
2023	40
2024	34
2025	31
2026	26
2027	$ 21

VARIABLE INTEREST ENTITIES - Sc

VARIABLE INTEREST ENTITIES - Schedule of Variable Interest Entities (Details) - USD ($) $ in Millions		Jun. 30, 2022	Dec. 31, 2021
Variable Interest Entity
Lending to special purpose entities included in loans and leases		$ 154,208	$ 126,405
Investments included in other assets		13,696	8,810
LIHTC unfunded commitments included in other liabilities		4,252	3,425
Asset-backed investments included in HTM securities	[1]	9,567	2,242
Variable Interest Entity, Not Primary Beneficiary
Variable Interest Entity
Lending to special purpose entities included in loans and leases		3,341	2,646
LIHTC unfunded commitments included in other liabilities		1,045	927
Asset-backed investments included in HTM securities		646	737
Variable Interest Entity, Not Primary Beneficiary \| Low Income Housing Tax Credit Partnerships
Variable Interest Entity
Investments included in other assets		2,175	1,978
Variable Interest Entity, Not Primary Beneficiary \| Renewable Energy
Variable Interest Entity
Investments included in other assets		$ 401	$ 429

[1]Includes only collateral pledged by the Company where counterparties have the right to sell or pledge the collateral.

VARIABLE INTEREST ENTITIES - Na

VARIABLE INTEREST ENTITIES - Narrative (Details) - USD ($)	3 Months Ended		6 Months Ended
VARIABLE INTEREST ENTITIES - Narrative (Details) - USD ($)	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Variable Interest Entity
Lending to special purpose entities included in loans and leases	$ 154,208,000,000		$ 154,208,000,000		$ 126,405,000,000
Variable Interest Entity, Not Primary Beneficiary
Variable Interest Entity
Lending to special purpose entities included in loans and leases	3,341,000,000		3,341,000,000		2,646,000,000
Affordable housing project investment impairment losses	0	$ 0	0	$ 0
Variable Interest Entity, Not Primary Beneficiary \| Special Purpose Entities
Variable Interest Entity
Lending to special purpose entities included in loans and leases	3,300,000,000		3,300,000,000		2,600,000,000
Commitments to extend credit \| Variable Interest Entity, Not Primary Beneficiary \| Special Purpose Entities
Variable Interest Entity
Commitment amount	$ 2,400,000,000		$ 2,400,000,000		$ 1,900,000,000

VARIABLE INTEREST ENTITIES - _2

VARIABLE INTEREST ENTITIES - Schedule of Affordable Housing Tax Credit Investments (Details) - Variable Interest Entity, Not Primary Beneficiary - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Variable Interest Entity
Tax credits included in income tax expense	$ 60	$ 51	$ 121	$ 102
Other tax benefits included in income tax expense	16	13	31	25
Total tax benefits included in income tax expense	76	64	152	127
Less: Amortization included in income tax expense	65	53	129	106
Net benefit from affordable housing tax credit investments included in income tax expense	$ 11	$ 11	$ 23	$ 21

BORROWED FUNDS - Narrative (Det

BORROWED FUNDS - Narrative (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Short-term borrowed funds	$ 3,763	$ 74
Hedging basis adjustments	2,371	1,509
Available borrowing capacity	61,500
Federal Home Loan Bank Advances and Letters of Credit \| Secured Debt
Debt Instrument [Line Items]
Short-term borrowed funds	19,600	2,300
Federal Home Loan Bank advances
Debt Instrument [Line Items]
Available borrowing capacity	7,900	15,900
Parent Company
Debt Instrument [Line Items]
Principal balance	3,600	3,200
Unamortized deferred issuance costs and/or discounts	79	80
Banking Subsidiaries
Debt Instrument [Line Items]
Principal balance	10,900	3,800
Unamortized deferred issuance costs and/or discounts	6	7
Hedging basis adjustments	$ (9)	$ 42

BORROWED FUNDS - Long Term Debt

BORROWED FUNDS - Long Term Debt (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Long-term borrowed funds	$ 14,440	$ 6,932
Parent Company
Debt Instrument [Line Items]
Long-term borrowed funds	$ 3,514
Parent Company \| Subordinated Debt \| 4.150% fixed-rate subordinated debt, due September 2022
Debt Instrument [Line Items]
Interest rate	4.15%
Long-term borrowed funds	$ 168	168
Parent Company \| Subordinated Debt \| 3.750% fixed-rate subordinated debt, due July 2024
Debt Instrument [Line Items]
Interest rate	3.75%
Long-term borrowed funds	$ 90	90
Parent Company \| Subordinated Debt \| 4.023% fixed-rate subordinated debt, due October 2024
Debt Instrument [Line Items]
Interest rate	4.023%
Long-term borrowed funds	$ 17	17
Parent Company \| Subordinated Debt \| 4.350% fixed-rate subordinated debt, due August 2025
Debt Instrument [Line Items]
Interest rate	4.35%
Long-term borrowed funds	$ 133	133
Parent Company \| Subordinated Debt \| 4.300% fixed-rate subordinated debt, due December 2025
Debt Instrument [Line Items]
Interest rate	4.30%
Long-term borrowed funds	$ 336	336
Parent Company \| Subordinated Debt \| 6.500% fixed to floating rate subordinated debt, due October 2027
Debt Instrument [Line Items]
Interest rate	6.50%
Long-term borrowed funds	$ 14	0
Parent Company \| Subordinated Debt \| 3.750% fixed-rate reset subordinated debt, due February 2031
Debt Instrument [Line Items]
Interest rate	3.75%
Long-term borrowed funds	$ 69	69
Parent Company \| Subordinated Debt \| 4.300% fixed-rate reset subordinated debt, due February 2031
Debt Instrument [Line Items]
Interest rate	4.30%
Long-term borrowed funds	$ 135	135
Parent Company \| Subordinated Debt \| 4.350% fixed-rate reset subordinated debt, due February 2031
Debt Instrument [Line Items]
Interest rate	4.35%
Long-term borrowed funds	$ 60	60
Parent Company \| Subordinated Debt \| 2.638% fixed-rate subordinated debt, due September 2032
Debt Instrument [Line Items]
Interest rate	2.638%
Long-term borrowed funds	$ 553	550
Parent Company \| Subordinated Debt \| 5.641% fixed-rate reset subordinated debt, due May 2037
Debt Instrument [Line Items]
Interest rate	5.641%
Long-term borrowed funds	$ 398	0
Parent Company \| Senior Unsecured Notes \| 2.850% fixed-rate senior unsecured notes, due July 2026
Debt Instrument [Line Items]
Interest rate	2.85%
Long-term borrowed funds	$ 498	498
Parent Company \| Senior Unsecured Notes \| 2.500% fixed-rate senior unsecured notes, due February 2030
Debt Instrument [Line Items]
Interest rate	2.50%
Long-term borrowed funds	$ 298	298
Parent Company \| Senior Unsecured Notes \| 3.250% fixed-rate senior unsecured notes, due April 2030
Debt Instrument [Line Items]
Interest rate	3.25%
Long-term borrowed funds	$ 745	745
CBNA and Other Subsidiaries
Debt Instrument [Line Items]
Long-term borrowed funds	$ 10,926
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 3.250% senior unsecured notes, due February 2022
Debt Instrument [Line Items]
Interest rate	3.25%
Long-term borrowed funds	$ 0	700
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 0.845% floating-rate senior unsecured notes, due February 2022
Debt Instrument [Line Items]
Interest rate	0.845%
Long-term borrowed funds	$ 0	300
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 1.318% floating-rate senior unsecured notes, due May 2022
Debt Instrument [Line Items]
Interest rate	1.318%
Long-term borrowed funds	$ 0	250
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 2.650% senior unsecured notes, due May 2022
Debt Instrument [Line Items]
Interest rate	2.65%
Long-term borrowed funds	$ 0	503
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 3.700% senior unsecured notes, due March 2023
Debt Instrument [Line Items]
Interest rate	3.70%
Long-term borrowed funds	$ 499	512
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 3.182% floating-rate senior unsecured notes, due March 2023
Debt Instrument [Line Items]
Interest rate	3.182%
Long-term borrowed funds	$ 250	250
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 2.250% senior unsecured notes, due April 2025
Debt Instrument [Line Items]
Interest rate	2.25%
Long-term borrowed funds	$ 747	746
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 4.119% fixed/floating-rate senior unsecured notes, due May 2025
Debt Instrument [Line Items]
Interest rate	4.119%
Long-term borrowed funds	$ 648	0
CBNA and Other Subsidiaries \| Senior Unsecured Notes \| 3.750% senior unsecured notes, due February 2026
Debt Instrument [Line Items]
Interest rate	3.75%
Long-term borrowed funds	$ 491	524
CBNA and Other Subsidiaries \| Federal Home Loan Bank advances
Debt Instrument [Line Items]
Weighted average rate	1.695%
Long-term borrowed funds	$ 8,269	19
CBNA and Other Subsidiaries \| Other
Debt Instrument [Line Items]
Long-term borrowed funds	$ 22	$ 29

BORROWED FUNDS - Maturities of

BORROWED FUNDS - Maturities of Long-term Borrowed Funds (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
2022	$ 172
2023	9,002
2024	107
2025	1,878
2026	989
2027 and thereafter	2,292
Total	14,440	$ 6,932
Parent Company
Debt Instrument [Line Items]
2022	168
2023	0
2024	107
2025	469
2026	498
2027 and thereafter	2,272
Total	3,514
CBNA and Other Subsidiaries
Debt Instrument [Line Items]
2022	4
2023	9,002
2024	0
2025	1,409
2026	491
2027 and thereafter	20
Total	$ 10,926

DERIVATIVES - Schedule of Deriv

DERIVATIVES - Schedule of Derivative Instruments (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Derivative Assets
Derivative assets	$ 2,371	$ 1,509
Less: Gross amounts offset in the Consolidated Balance Sheets	(461)	(235)
Less: Cash collateral applied	(241)	(58)
Total net derivative fair values presented in the Consolidated Balance Sheets	1,669	1,216
Derivative Liabilities
Derivative liabilities	3,003	922
Less: Gross amounts offset in the Consolidated Balance Sheets	(461)	(235)
Less: Cash collateral applied	(1,538)	(490)
Total net derivative fair values presented in the Consolidated Balance Sheets	1,004	197
Derivatives not designated as hedging instruments:
Derivative Assets
Derivative assets	2,271	1,497
Derivative Liabilities
Derivative liabilities	3,002	920
Interest rate contracts
Derivative Assets
Derivative assets	179	692
Derivative Liabilities
Derivative liabilities	858	176
Interest rate contracts \| Derivatives designated as hedging instruments:
Derivatives, Fair Value [Line Items]
Notional amount	22,930	23,450
Derivative Assets
Derivative assets	100	12
Derivative Liabilities
Derivative liabilities	1	2
Interest rate contracts \| Derivatives not designated as hedging instruments:
Derivatives, Fair Value [Line Items]
Notional amount	188,383	142,987
Derivative Assets
Derivative assets	79	680
Derivative Liabilities
Derivative liabilities	857	174
Foreign exchange contracts
Derivative Assets
Derivative assets	523	263
Derivative Liabilities
Derivative liabilities	494	231
Foreign exchange contracts \| Derivatives not designated as hedging instruments:
Derivatives, Fair Value [Line Items]
Notional amount	26,102	21,336
Derivative Assets
Derivative assets	523	263
Derivative Liabilities
Derivative liabilities	494	231
Commodities contracts
Derivative Assets
Derivative assets	1,630	508
Derivative Liabilities
Derivative liabilities	1,621	505
Commodities contracts \| Derivatives not designated as hedging instruments:
Derivatives, Fair Value [Line Items]
Notional amount	897	514
Derivative Assets
Derivative assets	1,630	508
Derivative Liabilities
Derivative liabilities	1,621	505
TBA contracts
Derivative Assets
Derivative assets	21	8
Derivative Liabilities
Derivative liabilities	19	8
TBA contracts \| Derivatives not designated as hedging instruments:
Derivatives, Fair Value [Line Items]
Notional amount	4,482	7,776
Derivative Assets
Derivative assets	21	8
Derivative Liabilities
Derivative liabilities	19	8
Other contracts
Derivative Assets
Derivative assets	18	38
Derivative Liabilities
Derivative liabilities	11	2
Other contracts \| Derivatives not designated as hedging instruments:
Derivatives, Fair Value [Line Items]
Notional amount	2,360	3,555
Derivative Assets
Derivative assets	18	38
Derivative Liabilities
Derivative liabilities	$ 11	$ 2

DERIVATIVES - Narrative (Detail

DERIVATIVES - Narrative (Details) $ in Millions	Jun. 30, 2022 USD ($)
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Net loss (pre-tax) on derivatives expected to be reclassified in next 12 months	$ (334)

DERIVATIVES - Schedule of Fair

DERIVATIVES - Schedule of Fair Value Hedges (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Derivative Instruments, Gain (Loss) [Line Items]
Carrying amount of hedged assets	$ 0		$ 0		$ 0
Available-for-sale Securities
Derivative Instruments, Gain (Loss) [Line Items]
Carrying amount of hedged liabilities	0		0		0
Loans and leases held for sale
Derivative Instruments, Gain (Loss) [Line Items]
Carrying amount of hedged liabilities	0		0
Available-for-sale Securities
Derivative Instruments, Gain (Loss) [Line Items]
Carrying amount of hedged assets	0		0		6,042
Cumulative amount of fair value hedging adjustments included in the carrying amount of the hedged items	0		0		$ 29
Loans and leases held for sale
Derivative Instruments, Gain (Loss) [Line Items]
Carrying amount of hedged assets	937		937
Cumulative amount of fair value hedging adjustments included in the carrying amount of the hedged items	4		4
Interest rate swap \| Interest expense - long-term borrowed funds
Derivative Instruments, Gain (Loss) [Line Items]
Derivative	(15)	$ (10)	(52)	$ (38)
Hedged item	14	9	51	37
Interest rate swap \| Interest and fees on loans and leases
Derivative Instruments, Gain (Loss) [Line Items]
Derivative	(3)	0	(3)	0
Hedged item	4	0	4	0
Interest rate swap \| Interest income - investment securities
Derivative Instruments, Gain (Loss) [Line Items]
Derivative	0	4	29	32
Hedged item	$ 0	$ (4)	$ (29)	$ (32)

DERIVATIVES - Amounts Recorded

DERIVATIVES - Amounts Recorded in Balance Sheet (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Derivative [Line Items]
Carrying amount of hedged assets	$ 0	$ 0
Last-of-layer hedging amount		2,000
Carrying value of hedged asset in lay-of-layer hedging relationship		6,000
Debt securities available for sale
Derivative [Line Items]
Carrying amount of hedged assets	0	6,042
Cumulative amount of fair value hedging adjustments included in the carrying amount of the hedged items	0	29
Debt securities available for sale
Derivative [Line Items]
Carrying amount of hedged liabilities	0	0
Long-term borrowed funds
Derivative [Line Items]
Carrying amount of hedged liabilities	989	2,239
Cumulative amount of fair value hedging adjustments included in the carrying amount of long-term borrowed funds	$ (9)	$ 42

DERIVATIVES - Effect of Derivat

DERIVATIVES - Effect of Derivative Instruments on Net Income and Stockholders' Equity (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Derivative Instruments, Gain (Loss) [Line Items]
Amount of pre-tax net gains (losses) recognized in OCI	$ (244)	$ 62	$ (905)	$ 34
Interest Income
Derivative Instruments, Gain (Loss) [Line Items]
Amount of pretax net gains (losses) from OCI into income statement	12	49	49	95
Interest Expense
Derivative Instruments, Gain (Loss) [Line Items]
Amount of pretax net gains (losses) from OCI into income statement	$ (1)	$ (12)	$ (6)	$ (24)

DERIVATIVES - Effect of Custome

DERIVATIVES - Effect of Customer Derivatives and Economic Hedges on Net Income (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	$ 92	$ (7)	$ 115	$ (108)
Economic hedges \| Foreign exchange and interest rate products \| Customer interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	(408)	133	(1,175)	(215)
Economic hedges \| Foreign exchange and interest rate products \| Derivatives hedging interest rate risk
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	428	(129)	1,221	227
Economic hedges \| Foreign exchange and interest rate products \| Customer foreign exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	(149)	19	(123)	(97)
Economic hedges \| Foreign exchange and interest rate products \| Derivatives hedging foreign exchange risk
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	246	(11)	249	139
Economic hedges \| Foreign exchange and interest rate products \| Customer commodity contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	372	319	1,524	413
Economic hedges \| Foreign exchange and interest rate products \| Derivatives hedging commodity price risk
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	(365)	(317)	(1,513)	(409)
Economic hedges \| Mortgage banking fees \| Residential loan commitments
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	(62)	67	(223)	(171)
Economic hedges \| Mortgage banking fees \| Derivatives hedging residential loan commitments and mortgage loans held for sale, at fair value
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	126	(141)	397	134
Economic hedges \| Mortgage banking fees \| Derivative contracts used to hedge residential MSRs
Derivative Instruments, Gain (Loss) [Line Items]
Amounts recognized in noninterest income	$ (96)	$ 53	$ (242)	$ (129)

ACCUMULATED OTHER COMPREHENSI_3

ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) - Schedule of Accumulated Other Comprehensive Income (Loss) (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
Beginning balance	$ 22,074	$ 22,653	$ 23,420	$ 22,673
Other comprehensive income (loss) before reclassifications	(957)	56	(2,525)	(272)
Amounts reclassified to the Consolidated Statements of Operations	(3)	(26)	(28)	(49)
Total other comprehensive income (loss), net of income taxes	(960)	30	(2,553)	(321)
Ending balance	24,328	23,199	24,328	23,199
Total AOCI
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
Beginning balance	(2,258)	(411)	(665)	(60)
Total other comprehensive income (loss), net of income taxes	(960)	30	(2,553)	(321)
Ending balance	(3,218)	(381)	(3,218)	(381)
Net Unrealized Gains (Losses) on Derivatives
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
Beginning balance	(676)	(57)	(161)	(11)
Other comprehensive income (loss) before reclassifications	(178)	46	(669)	25
Amounts reclassified to the Consolidated Statements of Operations	(8)	(27)	(32)	(52)
Total other comprehensive income (loss), net of income taxes	(186)	19	(701)	(27)
Ending balance	(862)	(38)	(862)	(38)
Net Unrealized Gains (Losses) on Debt Securities
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
Beginning balance	(1,236)	71	(156)	380
Other comprehensive income (loss) before reclassifications	(779)	10	(1,856)	(297)
Amounts reclassified to the Consolidated Statements of Operations	(1)	(3)	(4)	(5)
Total other comprehensive income (loss), net of income taxes	(780)	7	(1,860)	(302)
Ending balance	(2,016)	78	(2,016)	78
Employee Benefit Plans
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
Beginning balance	(346)	(425)	(348)	(429)
Other comprehensive income (loss) before reclassifications	0	0	0	0
Amounts reclassified to the Consolidated Statements of Operations	6	4	8	8
Total other comprehensive income (loss), net of income taxes	6	4	8	8
Ending balance	$ (340)	$ (421)	$ (340)	$ (421)

STOCKHOLDERS' EQUITY - Treasury

STOCKHOLDERS' EQUITY - Treasury Stock Narrative (Details) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021
Equity [Abstract]
Repurchase of common stock	$ 2	$ 95
Treasury stock purchased (in shares)	55,505

STOCKHOLDERS' EQUITY - Authoriz

STOCKHOLDERS' EQUITY - Authorized Preferred Shares (Details) - USD ($) $ / shares in Units, $ in Millions	6 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Preferred Stock
Preferred stock, par value (in dollars per share)	$ 25	$ 25
Preferred stock, authorized (in shares)	100,000,000	100,000,000
Preferred stock, issued (in shares)	2,050,000	2,050,000
Preferred stock, value, issued	$ 2,014	$ 2,014
Series B Preferred Stock
Preferred Stock
Preferred stock, liquidation preference per share (in dollars per share)	$ 1,000
Preferred stock, issued (in shares)	300,000	300,000
Preferred stock, value, issued	$ 296	$ 296
Series C Preferred Stock
Preferred Stock
Preferred stock, liquidation preference per share (in dollars per share)	$ 1,000
Preferred stock, issued (in shares)	300,000	300,000
Preferred stock, value, issued	$ 297	$ 297
Series D Preferred Stock
Preferred Stock
Preferred stock, liquidation preference per share (in dollars per share)	$ 1,000
Preferred stock, issued (in shares)	300,000	300,000
Preferred stock, value, issued	$ 293	$ 293
Liquidation preference per depository share (usd per share)	$ 25
Depositary shares issued (in shares)	12,000,000
Depository share interest percentage	2.50%
Series E Preferred Stock
Preferred Stock
Preferred stock, liquidation preference per share (in dollars per share)	$ 1,000
Preferred stock, issued (in shares)	450,000	450,000
Preferred stock, value, issued	$ 437	$ 437
Liquidation preference per depository share (usd per share)	$ 25
Depositary shares issued (in shares)	18,000,000
Depository share interest percentage	2.50%
Series F Preferred Stock
Preferred Stock
Preferred stock, liquidation preference per share (in dollars per share)	$ 1,000
Preferred stock, issued (in shares)	400,000	400,000
Preferred stock, value, issued	$ 395	$ 395
Series G Preferred Stock
Preferred Stock
Preferred stock, liquidation preference per share (in dollars per share)	$ 1,000
Preferred stock, issued (in shares)	300,000	300,000
Preferred stock, value, issued	$ 296	$ 296

STOCKHOLDERS' EQUITY - Dividend

STOCKHOLDERS' EQUITY - Dividends (Details) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Class of Stock [Line Items]
Dividends declared per share of common stock (in usd per share)	$ 0.39	$ 0.39	$ 0.78	$ 0.78
Common stock dividends declared and paid	$ 195	$ 168	$ 360	$ 335
Preferred stock dividends declared and paid	$ 32	$ 32	$ 56	$ 55
Series A Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	$ 0	$ 10.50	$ 0	$ 20.99
Series B Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	30	30	30	30
Series C Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	15.94	15.94	31.88	31.88
Series D Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	15.87	15.88	31.75	31.75
Series E Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	12.50	12.50	25	25
Series F Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	14.12	14.13	28.25	28.25
Series G Preferred Stock
Class of Stock [Line Items]
Dividends declared per share of preferred stock (in usd per share)	$ 10	$ 0	$ 20	$ 0
Dividends Declared
Class of Stock [Line Items]
Common stock dividends declared and paid	$ 195	$ 168	$ 360	$ 335
Preferred stock dividends declared and paid	32	32	56	55
Dividends Declared \| Series A Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	0	2	0	5
Dividends Declared \| Series B Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	9	9	9	9
Dividends Declared \| Series C Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	5	5	10	10
Dividends Declared \| Series D Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	4	4	9	9
Dividends Declared \| Series E Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	6	6	11	11
Dividends Declared \| Series F Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	5	6	11	11
Dividends Declared \| Series G Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	3	0	6	0
Dividends Paid
Class of Stock [Line Items]
Common stock dividends declared and paid	195	168	360	335
Preferred stock dividends declared and paid	23	23	56	55
Dividends Paid \| Series A Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	0	2	0	5
Dividends Paid \| Series B Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	0	0	9	9
Dividends Paid \| Series C Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	5	5	10	10
Dividends Paid \| Series D Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	4	4	9	9
Dividends Paid \| Series E Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	6	6	11	11
Dividends Paid \| Series F Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	5	6	11	11
Dividends Paid \| Series G Preferred Stock
Class of Stock [Line Items]
Preferred stock dividends declared and paid	$ 3	$ 0	$ 6	$ 0

COMMITMENTS AND CONTINGENCIES -

COMMITMENTS AND CONTINGENCIES - Schedule of Outstanding Off-balance sheet Arrangements (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Other Commitments [Line Items]
Commitment amount	$ 94,148	$ 86,351
Commitments to extend credit
Other Commitments [Line Items]
Commitment amount	91,778	84,206
Letters of credit
Other Commitments [Line Items]
Commitment amount	2,101	1,998
Risk participation agreements
Other Commitments [Line Items]
Commitment amount	14	39
Loans sold with recourse
Other Commitments [Line Items]
Commitment amount	232	82
Marketing rights
Other Commitments [Line Items]
Commitment amount	$ 23	$ 26

COMMITMENTS AND CONTINGENCIES_2

COMMITMENTS AND CONTINGENCIES - Narrative (Details)	6 Months Ended	12 Months Ended
COMMITMENTS AND CONTINGENCIES - Narrative (Details)	Jun. 30, 2022	Dec. 31, 2003
Minimum
Risk Participation Agreements [Abstract]
Risk participation agreements, average term	1 year
Maximum
Risk Participation Agreements [Abstract]
Risk participation agreements, average term	7 years
Marketing rights
Marketing Rights [Abstract]
Commitment period		25 years
Financial standby letters of credit
Letters of Credit [Abstract]
Letters of credit outstanding, term	ten years
Commercial letters of credit
Letters of Credit [Abstract]
Letters of credit outstanding, term	one year

FAIR VALUE MEASUREMENTS - Resid

FAIR VALUE MEASUREMENTS - Residential Mortgage and Commercial Real Estate Loans Held For Sale (Details) - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Aggregate Fair Value	$ 1,377	$ 2,733
Level 2
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Aggregate Fair Value	1,377	2,733
Level 2 \| Residential mortgage loans held for sale, at fair value
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Aggregate Fair Value	1,278	2,657
Aggregate Unpaid Principal	1,266	2,591
Aggregate Fair Value Greater (Less) Than Aggregate Unpaid Principal	12	66
Level 2 \| Commercial and industrial, and commercial real estate loans held for sale, at fair value
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Aggregate Fair Value	99	76
Aggregate Unpaid Principal	118	79
Aggregate Fair Value Greater (Less) Than Aggregate Unpaid Principal	$ (19)	$ (3)

FAIR VALUE MEASUREMENTS - Sched

FAIR VALUE MEASUREMENTS - Schedule of Fair Value Measurements (Details) - USD ($) $ in Millions		Jun. 30, 2022	Dec. 31, 2021
Assets
Securities available for sale	[1]	$ 24,961	$ 26,067
Loans held for sale, at fair value		1,377	2,733
Mortgage servicing rights		1,411	1,029
Derivative assets		2,371	1,509
Equity securities, at fair value		114	102
Total assets		30,234	31,440
Liabilities
Total derivative liabilities		3,003	922
Total liabilities		3,003	922
Equity securities excluded from investments		138	109
Unfunded capital commitments		24
Interest rate contracts
Assets
Derivative assets		179	692
Liabilities
Total derivative liabilities		858	176
Foreign exchange contracts
Assets
Derivative assets		523	263
Liabilities
Total derivative liabilities		494	231
Commodities contracts
Assets
Derivative assets		1,630	508
Liabilities
Total derivative liabilities		1,621	505
TBA contracts
Assets
Derivative assets		21	8
Liabilities
Total derivative liabilities		19	8
Other contracts
Assets
Derivative assets		18	38
Liabilities
Total derivative liabilities		11	2
Level 1
Assets
Securities available for sale		3,408	11
Loans held for sale, at fair value		0	0
Derivative assets		0	0
Equity securities, at fair value		108	95
Total assets		3,516	106
Liabilities
Total derivative liabilities		0	0
Total liabilities		0	0
Level 1 \| Interest rate contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 1 \| Foreign exchange contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 1 \| Commodities contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 1 \| TBA contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 1 \| Other contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 2
Assets
Securities available for sale		21,553	26,056
Loans held for sale, at fair value		1,377	2,733
Derivative assets		2,353	1,471
Equity securities, at fair value		6	7
Total assets		25,289	30,267
Liabilities
Total derivative liabilities		2,996	922
Total liabilities		2,996	922
Level 2 \| Interest rate contracts
Assets
Derivative assets		179	692
Liabilities
Total derivative liabilities		858	176
Level 2 \| Foreign exchange contracts
Assets
Derivative assets		523	263
Liabilities
Total derivative liabilities		494	231
Level 2 \| Commodities contracts
Assets
Derivative assets		1,630	508
Liabilities
Total derivative liabilities		1,621	505
Level 2 \| TBA contracts
Assets
Derivative assets		21	8
Liabilities
Total derivative liabilities		19	8
Level 2 \| Other contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		4	2
Level 3
Assets
Securities available for sale		0	0
Loans held for sale, at fair value		0	0
Derivative assets		18	38
Equity securities, at fair value		0	0
Total assets		1,429	1,067
Liabilities
Total derivative liabilities		7	0
Total liabilities		7	0
Level 3 \| Interest rate contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 3 \| Foreign exchange contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 3 \| Commodities contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 3 \| TBA contracts
Assets
Derivative assets		0	0
Liabilities
Total derivative liabilities		0	0
Level 3 \| Other contracts
Assets
Derivative assets		18	38
Liabilities
Total derivative liabilities		7	0
Fair Value Measured at Net Asset Value Per Share
Liabilities
Equity securities excluded from investments		24	7
Mortgage-backed securities
Assets
Securities available for sale		20,350	24,847
Mortgage-backed securities \| Level 1
Assets
Securities available for sale		0	0
Mortgage-backed securities \| Level 2
Assets
Securities available for sale		20,350	24,847
Mortgage-backed securities \| Level 3
Assets
Securities available for sale		0	0
Collateralized loan obligations
Assets
Securities available for sale		1,200	1,207
Collateralized loan obligations \| Level 1
Assets
Securities available for sale		0	0
Collateralized loan obligations \| Level 2
Assets
Securities available for sale		1,200	1,207
Collateralized loan obligations \| Level 3
Assets
Securities available for sale		0	0
State and political subdivisions
Assets
Securities available for sale		3	2
State and political subdivisions \| Level 1
Assets
Securities available for sale		0	0
State and political subdivisions \| Level 2
Assets
Securities available for sale		3	2
State and political subdivisions \| Level 3
Assets
Securities available for sale		0	0
U.S. Treasury and other
Assets
Securities available for sale		3,408	11
U.S. Treasury and other \| Level 1
Assets
Securities available for sale		3,408	11
U.S. Treasury and other \| Level 2
Assets
Securities available for sale		0	0
U.S. Treasury and other \| Level 3
Assets
Securities available for sale		0	0
Residential loans held for sale
Assets
Loans held for sale, at fair value		1,278	2,657
Residential loans held for sale \| Level 1
Assets
Loans held for sale, at fair value		0	0
Residential loans held for sale \| Level 2
Assets
Loans held for sale, at fair value		1,278	2,657
Residential loans held for sale \| Level 3
Assets
Loans held for sale, at fair value		0	0
Commercial loans held for sale
Assets
Loans held for sale, at fair value		99	76
Commercial loans held for sale \| Level 1
Assets
Loans held for sale, at fair value		0	0
Commercial loans held for sale \| Level 2
Assets
Loans held for sale, at fair value		99	76
Commercial loans held for sale \| Level 3
Assets
Loans held for sale, at fair value		0	0
Mortgage servicing rights
Assets
Mortgage servicing rights		1,411	1,029
Mortgage servicing rights \| Level 1
Assets
Mortgage servicing rights		0	0
Mortgage servicing rights \| Level 2
Assets
Mortgage servicing rights		0	0
Mortgage servicing rights \| Level 3
Assets
Mortgage servicing rights		$ 1,411	$ 1,029

[1]Includes only collateral pledged by the Company where counterparties have the right to sell or pledge the collateral.

FAIR VALUE MEASUREMENTS - Sch_2

FAIR VALUE MEASUREMENTS - Schedule of Assets Measured on Recurring Basis Level 3 Rollforward (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Mortgage Servicing Rights
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	$ 1,241	$ 893	$ 1,029	$ 658
Issuances	79	122	174	209
Purchases	16
Acquisitions			16
Settlements	(32)	(47)	(71)	(105)
Change in fair value during the period recognized in earnings	107	(66)	263	140
Ending balance	1,411	902	1,411	902
Other Derivative Contracts
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	(21)	38	38	197
Issuances	23	81	64	243
Acquisitions	0		0
Settlements	71	(97)	132	(180)
Change in fair value during the period recognized in earnings	(62)	67	(223)	(171)
Ending balance	$ 11	$ 89	$ 11	$ 89

FAIR VALUE MEASUREMENTS - Unobs

FAIR VALUE MEASUREMENTS - Unobservable Inputs Used and Valuation Techniques (Details) - Level 3	Jun. 30, 2022
Mortgage servicing rights \| Minimum \| Discounted Cash Flow \| Constant prepayment rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Mortgage servicing rights, measurement input	0.0659
Mortgage servicing rights \| Minimum \| Discounted Cash Flow \| Option adjusted spread
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Mortgage servicing rights, measurement input	3.98
Mortgage servicing rights \| Maximum \| Discounted Cash Flow \| Constant prepayment rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Mortgage servicing rights, measurement input	0.2034
Mortgage servicing rights \| Maximum \| Discounted Cash Flow \| Option adjusted spread
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Mortgage servicing rights, measurement input	10.58
Mortgage servicing rights \| Weighted Average \| Discounted Cash Flow \| Constant prepayment rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Mortgage servicing rights, measurement input	0.076
Mortgage servicing rights \| Weighted Average \| Discounted Cash Flow \| Option adjusted spread
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Mortgage servicing rights, measurement input	6.15
Other derivative contracts \| Minimum \| Internal Model \| Pull through rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Other derivative contracts, measurement input	0.2372
Other derivative contracts \| Minimum \| Internal Model \| MSR value
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Other derivative contracts, measurement input	0.0256
Other derivative contracts \| Maximum \| Internal Model \| Pull through rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Other derivative contracts, measurement input	0.9990
Other derivative contracts \| Maximum \| Internal Model \| MSR value
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Other derivative contracts, measurement input	1.4400
Other derivative contracts \| Weighted Average \| Internal Model \| Pull through rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Other derivative contracts, measurement input	0.8239
Other derivative contracts \| Weighted Average \| Internal Model \| MSR value
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Other derivative contracts, measurement input	0.9443

FAIR VALUE MEASUREMENTS - Sch_3

FAIR VALUE MEASUREMENTS - Schedule of Gain (Loss) on Assets and Liabilities Measured on Nonrecurring Basis Included in Earnings (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Nonrecurring measurement basis \| Collateral-dependent loans
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Losses on assets measured at fair value	$ (1)	$ 0	$ (3)	$ (19)

FAIR VALUE MEASUREMENTS - Sch_4

FAIR VALUE MEASUREMENTS - Schedule of Fair Value Measurements on a Nonrecurring Basis (Details) - Nonrecurring measurement basis - USD ($) $ in Millions	Jun. 30, 2022	Dec. 31, 2021
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Collateral-dependent loans	$ 579	$ 645
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Collateral-dependent loans	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Collateral-dependent loans	579	645
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Collateral-dependent loans	$ 0	$ 0

FAIR VALUE MEASUREMENTS - Sch_5

FAIR VALUE MEASUREMENTS - Schedule of Financial Instruments not Recorded at Fair Value (Details) - USD ($) $ in Millions		Jun. 30, 2022	Dec. 31, 2021
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Asset-backed investments included in HTM securities	[1]	$ 9,567	$ 2,242
Debt Securities held-to-maturity, fair value		9,361	2,289
Other loans held for sale, carrying value		2,078	735
Other loans held for sale, fair value		2,058	735
Loans and leases, carrying value		156,172	128,163
Loans and leases, fair value		152,496	128,156
Other assets, carrying value		1,162	624
Other assets, fair value		1,162	624
Deposits, carrying value		178,925	154,361
Deposits, fair value		178,807	154,366
Short-term borrowed funds, carrying value		3,763	74
Short-term borrowed funds, fair value		3,763	74
Long-term borrowed funds, carrying value		14,440	6,932
Long-term borrowed funds, fair value		14,299	7,188
Level 1
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Asset-backed investments included in HTM securities		0	0
Debt Securities held-to-maturity, fair value		0	0
Other loans held for sale, carrying value		0	0
Other loans held for sale, fair value		0	0
Loans and leases, carrying value		0	0
Loans and leases, fair value		0	0
Other assets, carrying value		0	0
Other assets, fair value		0	0
Deposits, carrying value		0	0
Deposits, fair value		0	0
Short-term borrowed funds, carrying value		0	0
Short-term borrowed funds, fair value		0	0
Long-term borrowed funds, carrying value		0	0
Long-term borrowed funds, fair value		0	0
Level 2
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Asset-backed investments included in HTM securities		8,921	1,505
Debt Securities held-to-maturity, fair value		8,747	1,557
Other loans held for sale, carrying value		0	0
Other loans held for sale, fair value		0	0
Loans and leases, carrying value		579	645
Loans and leases, fair value		579	645
Other assets, carrying value		1,146	609
Other assets, fair value		1,146	609
Deposits, carrying value		178,925	154,361
Deposits, fair value		178,807	154,366
Short-term borrowed funds, carrying value		3,763	74
Short-term borrowed funds, fair value		3,763	74
Long-term borrowed funds, carrying value		14,440	6,932
Long-term borrowed funds, fair value		14,299	7,188
Level 3
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Asset-backed investments included in HTM securities		646	737
Debt Securities held-to-maturity, fair value		614	732
Other loans held for sale, carrying value		2,078	735
Other loans held for sale, fair value		2,058	735
Loans and leases, carrying value		155,593	127,518
Loans and leases, fair value		151,917	127,511
Other assets, carrying value		16	15
Other assets, fair value		16	15
Deposits, carrying value		0	0
Deposits, fair value		0	0
Short-term borrowed funds, carrying value		0	0
Short-term borrowed funds, fair value		0	0
Long-term borrowed funds, carrying value		0	0
Long-term borrowed funds, fair value		$ 0	$ 0

[1]Includes only collateral pledged by the Company where counterparties have the right to sell or pledge the collateral.

NONINTEREST INCOME - Components

NONINTEREST INCOME - Components of Revenue from Contracts with Customers (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	$ 339	$ 310	$ 639	$ 595
Total noninterest income	494	485	992	1,027
Bank-owned life insurance income	21	16	42	30
Operating Segments
Disaggregation of Revenue [Line Items]
Total revenue from other sources	155	175	353	432
Total noninterest income	494	485	992	1,027
Other
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	1	0	3	0
Total revenue from other sources	(8)	24	18	45
Total noninterest income	(7)	24	21	45
Consumer Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	199	190	380	369
Consumer Banking \| Operating Segments
Disaggregation of Revenue [Line Items]
Total revenue from other sources	81	93	157	265
Total noninterest income	280	283	537	634
Commercial Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	139	120	256	226
Commercial Banking \| Operating Segments
Disaggregation of Revenue [Line Items]
Total revenue from other sources	82	58	178	122
Total noninterest income	221	178	434	348
Service charges and fees
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	108	100	205	199
Service charges and fees \| Other
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	1	0	2	0
Service charges and fees \| Consumer Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	73	74	142	148
Service charges and fees \| Commercial Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	34	26	61	51
Card fees
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	70	64	130	118
Card fees \| Other
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	0	0
Card fees \| Consumer Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	60	56	110	103
Card fees \| Commercial Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	10	8	20	15
Capital markets fees
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	90	84	168	156
Capital markets fees \| Other
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	0	0
Capital markets fees \| Consumer Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	0	0
Capital markets fees \| Commercial Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	90	84	168	156
Trust and investment services fees
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	66	60	127	118
Trust and investment services fees \| Other
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	0	0
Trust and investment services fees \| Consumer Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	66	60	127	118
Trust and investment services fees \| Commercial Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	0	0
Other banking fees
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	5	2	9	4
Other banking fees \| Other
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	1	0
Other banking fees \| Consumer Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	0	0	1	0
Other banking fees \| Commercial Banking
Disaggregation of Revenue [Line Items]
Revenue from contracts with customers	$ 5	$ 2	$ 7	$ 4

NONINTEREST INCOME - Narrative

NONINTEREST INCOME - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Trust and investment services fees
Disaggregation of Revenue [Line Items]
Trailing commission income	$ 4	$ 4	$ 8	$ 8

OTHER OPERATING EXPENSE (Detail

OTHER OPERATING EXPENSE (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
OTHER OPERATING EXPENSE (Details) - USD ($) $ in Millions	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Other Income and Expenses [Abstract]
Marketing	$ 39	$ 31	$ 65	$ 50
Deposit insurance	26	16	46	31
Other	88	46	152	103
Other operating expense	$ 153	$ 93	$ 263	$ 184

EARNINGS PER SHARE (Details)

EARNINGS PER SHARE (Details) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Numerator (basic and diluted):
Net income	$ 364	$ 648	$ 784	$ 1,259
Less: Preferred stock dividends	32	32	56	55
Net income available to common stockholders	$ 332	$ 616	$ 728	$ 1,204
Denominator:
Weighted-average common shares outstanding - basic (in shares)	491,497,026	425,948,706	457,140,258	425,951,197
Dilutive common shares: share-based awards (in shares)	1,799,088	1,612,866	2,027,489	1,717,045
Weighted-average common shares outstanding - diluted (in shares)	493,296,114	427,561,572	459,167,747	427,668,242
Earnings per common share:
Basic (in dollars per share)	$ 0.68	$ 1.45	$ 1.59	$ 2.83
Diluted (in dollars per share)	$ 0.67	$ 1.44	$ 1.58	$ 2.81
Share-based awards excluded from diluted earnings per share computation (in shares)	1,647,051	76,984	784,372	43,877

BUSINESS OPERATING SEGMENTS - N

BUSINESS OPERATING SEGMENTS - Narrative (Details)	6 Months Ended
BUSINESS OPERATING SEGMENTS - Narrative (Details)	Jun. 30, 2022 segment
Segment Reporting [Abstract]
Number of segments	2

BUSINESS OPERATING SEGMENTS - A

BUSINESS OPERATING SEGMENTS - Assets by Segment (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Segment Reporting Information [Line Items]
Net interest income	$ 1,505	$ 1,124	$ 2,652	$ 2,241
Noninterest income	494	485	992	1,027
Total revenue	1,999	1,609	3,644	3,268
Noninterest expense	1,305	991	2,411	2,009
Profit (loss) before provision (benefit) for credit losses	694	618	1,233	1,259
Provision (benefit) for credit losses	216	(213)	219	(353)
Income before income tax expense	478	831	1,014	1,612
Income tax expense (benefit)	114	183	230	353
NET INCOME	364	648	784	1,259
Total average assets	220,967	184,456	204,732	183,518
Operating Segments
Segment Reporting Information [Line Items]
Noninterest income	494	485	992	1,027
Operating Segments \| Consumer Banking
Segment Reporting Information [Line Items]
Net interest income	995	897	1,852	1,760
Noninterest income	280	283	537	634
Total revenue	1,275	1,180	2,389	2,394
Noninterest expense	881	751	1,665	1,501
Profit (loss) before provision (benefit) for credit losses	394	429	724	893
Provision (benefit) for credit losses	39	45	88	104
Income before income tax expense	355	384	636	789
Income tax expense (benefit)	90	98	162	201
NET INCOME	265	286	474	588
Total average assets	88,881	75,600	83,247	75,443
Operating Segments \| Commercial Banking
Segment Reporting Information [Line Items]
Net interest income	534	419	950	840
Noninterest income	221	178	434	348
Total revenue	755	597	1,384	1,188
Noninterest expense	308	226	580	453
Profit (loss) before provision (benefit) for credit losses	447	371	804	735
Provision (benefit) for credit losses	10	34	22	135
Income before income tax expense	437	337	782	600
Income tax expense (benefit)	96	72	170	124
NET INCOME	341	265	612	476
Total average assets	78,638	57,527	69,927	57,632
Other
Segment Reporting Information [Line Items]
Net interest income	(24)	(192)	(150)	(359)
Noninterest income	(7)	24	21	45
Total revenue	(31)	(168)	(129)	(314)
Noninterest expense	116	14	166	55
Profit (loss) before provision (benefit) for credit losses	(147)	(182)	(295)	(369)
Provision (benefit) for credit losses	167	(292)	109	(592)
Income before income tax expense	(314)	110	(404)	223
Income tax expense (benefit)	(72)	13	(102)	28
NET INCOME	(242)	97	(302)	195
Total average assets	$ 53,448	$ 51,329	$ 51,558	$ 50,443