Jack Henry & Associates (JKHY) 10-Q2023 Q3 Quarterly report

Certain statements in this report, other than purely historical information, including estimates, projections, statements relating to our business plans, objectives and expected operating results, and the assumptions upon which those statements are based, are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 (the "Exchange Act"). Forward-looking statements may appear throughout this report, including without limitation, in Management's Discussion and Analysis of Financial Condition and Results of Operations. Forward-looking statements generally are identified by the words “believe,” “project,” “expect,” “seek,” “anticipate,” “estimate,” “future,” “intend,” “plan,” “strategy,” “predict,” “likely,” “should,” “will,” “would,” “could,” “can,” “may,” and similar expressions. Forward-looking statements are based only on management’s current beliefs, expectations and assumptions regarding the future of the Company, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Such risks and uncertainties include, but are not limited to, those discussed in this Quarterly Report on Form 10-Q, those discussed in our Annual Report on Form 10-K for the fiscal year ended June 30, 2022, in particular, those included in Item 1A, “Risk Factors” of such report, and those discussed in other documents we file with the Securities and Exchange Commission (“SEC”). Any forward-looking statement made in this report speaks only as of the date of this report, and the Company expressly disclaims any obligation to publicly update or revise any forward-looking statement, whether because of new information, future events or otherwise.

Jack Henry & Associates, Inc. and subsidiaries ("Jack Henry," "JKHY," or the "Company") is a well-rounded financial technology company. JKHY was founded in 1976 as a provider of core information processing solutions for banks. Today, the Company’s extensive array of products and services includes processing transactions, automating business processes, and managing information for approximately 7,700 financial institutions and diverse corporate entities.

The condensed consolidated financial statements include the accounts of JKHY and all of its subsidiaries, which are wholly owned, and all intercompany accounts and transactions have been eliminated.

Comprehensive income for the three and nine months ended March 31, 2023 and 2022, equals the Company’s net income.

The Company monitors trade and other receivable balances and contract assets and estimates the allowance for lifetime expected credit losses. Estimates of expected credit losses are based on historical collection experience and other factors, including those related to current market conditions and events.

Property and equipment is recorded at cost and depreciated using the straight-line method over the estimated useful lives of the assets.  Accumulated depreciation at March 31, 2023, totaled $468,650 and at June 30, 2022, totaled $454,879.

Intangible assets consist of goodwill, customer relationships, computer software, and trade names acquired in business acquisitions in addition to internally developed computer software. The amounts are amortized, with the exception of those intangible assets with an indefinite life (such as goodwill), over an estimated economic benefit period, generally 3 to 20 years.  Accumulated amortization of intangible assets totaled $1,114,890 and $1,030,800 at March 31, 2023, and June 30, 2022, respectively.

At March 31, 2023, and June 30, 2022, the Company had an investment in the preferred stock of Autobooks, Inc ("Autobooks") of $18,250, which represented a non-controlling share of the voting equity as of that date. The total investment was recorded at cost and is included within other non-current assets on the Company's balance sheet. There have been no events or changes in circumstances that would indicate an impairment and no price changes resulting from observing a similar or identical investment. An impairment and/or an observable price change would be an adjustment to recorded cost. Fair value will not be estimated unless there are identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investment.

The Board of Directors has authorized the Company to repurchase shares of its common stock. Under this authorization, the Company may finance its share repurchases with available cash reserves or borrowings on its existing line of credit. The share repurchase program does not include specific price targets or timetables and may be suspended at any time. At March 31, 2023, there were 31,194 shares in treasury stock and the Company had the remaining authority to repurchase up to 3,796 additional shares. The total cost of treasury shares at March 31, 2023, was $1,832,118. During the first nine months of fiscal 2023, the Company repurchased 151 shares. At June 30, 2022, there were 31,043 shares in treasury stock and the Company had the remaining authority to repurchase up to 3,948 additional shares. The total cost of treasury shares at June 30, 2022, was $1,807,118. During the first nine months of fiscal 2022, the Company repurchased 1,250 shares.

Deferred tax liabilities and assets are recognized for the tax effects of differences between the financial statement and tax basis of assets and liabilities. A valuation allowance would be established to reduce deferred tax assets if it is more likely than not that a deferred tax asset will not be realized.

The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based upon the technical merits of the position. The tax benefit recognized in the financial statements from such a position is measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Also, interest and penalties expenses are recognized on the full amount of unrecognized benefits for uncertain tax positions. The Company's policy is to include interest and penalties related to unrecognized tax benefits in income tax expense.

The accompanying condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q of the Securities and Exchange Commission ("SEC") and in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") applicable to interim condensed consolidated financial statements, and do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete consolidated financial statements. The condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements and accompanying notes, which are included in its Annual Report on Form 10-K (“Form 10-K”) for the fiscal year ended June 30, 2022. The accounting policies followed by the Company are set forth in Note 1 to the Company's consolidated financial statements included in its Form 10-K for the fiscal year ended June 30, 2022, with updates to certain policies included in this Note 1.

In the opinion of the management of the Company, the accompanying unaudited condensed consolidated financial statements reflect all adjustments necessary (consisting of normal recurring adjustments) to state fairly in all material respects the financial position of the Company as of March 31, 2023, the results of its operations for the three and nine months ended March 31, 2023 and 2022, changes in stockholders' equity for the three and nine months ended March 31, 2023 and 2022, and its cash flows for the nine months ended March 31, 2023 and 2022. The condensed consolidated balance sheet at June 30, 2022, was derived from audited annual financial statements, but does not contain all of the footnote disclosures from the annual financial statements.

The results of operations for the three and nine months ended March 31, 2023, are not necessarily indicative of the results to be expected for the entire fiscal year.

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

The Company has determined there was not a material impact to the Company’s condensed consolidated financial statements as of and for the quarter ended March 31, 2023, as a result of the continuing impact of the COVID-19 pandemic. However, the extent to which the COVID-19 pandemic may impact the Company's future operational and financial performance remains uncertain and difficult to predict. The Company will continue to monitor developments related to the COVID-19 pandemic.

The Company generates revenue from data processing, transaction processing, software licensing and related services, professional services, and hardware sales.

The tables below present the Company's revenue disaggregated by type of revenue. Refer to Note 11, Reportable Segment Information, for disaggregated revenue by type and reportable segment. The majority of the Company’s revenue is earned domestically, with revenue from customers outside the United States comprising less than 1% of total revenue.

The following table provides information about contract assets and contract liabilities from contracts with customers.

Contract assets primarily result from revenue being recognized when or as control of a solution or service is transferred to the customer, except where invoicing is contingent upon the completion of other performance obligations or payment terms differ from the provisioning of services. The current portion of contract assets is reported within prepaid expenses and other in the condensed consolidated balance sheet, and the non-current portion is included in other non-current assets. Contract liabilities (deferred revenue) primarily relate to consideration received from customers in advance of delivery of the related goods and services to the customer.

Contract balances are reported in a net contract asset or liability position on a contract-by-contract basis at the end of each reporting period.

The Company analyzes contract language to identify if a significant financing component does exist and would adjust the transaction price for any material effects of the time value of money if the timing of payments provides either party to the contract with a significant benefit of financing the transaction.

During the three months ended March 31, 2023, and 2022, the Company recognized revenue of $83,179 and $92,147, respectively, that was included in the corresponding deferred revenue balance at the beginning of the periods. For the nine months ended March 31, 2023, and 2022, the Company recognized revenue of $215,263 and $225,424, respectively, that was included in the corresponding deferred revenue balance at the beginning of the periods.

Amounts recognized that relate to performance obligations satisfied (or partially satisfied) in prior periods were immaterial for each period presented. These adjustments are primarily the result of transaction price re-allocations due to changes in estimates of variable consideration.

As of March 31, 2023, estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period totaled $5,884,965. The Company expects to recognize approximately 25% over the next 12 months, 20% in 13-24 months, and the balance thereafter.

The Company incurs incremental costs to obtain a contract as well as costs to fulfill contracts with customers that are expected to be recovered. These costs consist primarily of sales commissions, which are incurred only if a contract is obtained, and customer conversion or implementation-related costs. Capitalized costs are amortized based on the transfer of goods or services to which the asset relates, in line with the percentage of revenue recognized for each performance obligation to which the costs are allocated.

Capitalized costs totaled $417,407 and $380,095, at March 31, 2023, and June 30, 2022, respectively.

For the three months ended March 31, 2023, and 2022, amortization of deferred contract costs totaled $37,381 and $31,444, respectively. During the nine months ended March 31, 2023, and 2022, amortization of deferred contract costs totaled $114,222 and $99,441, respectively. There were no impairment losses in relation to capitalized costs for the periods presented.

For cash equivalents, certificates of deposit, amounts receivable or payable, and short-term borrowings, fair values approximate carrying value, based on the short-term nature of the assets and liabilities.

The Company's estimates of the fair value for financial assets and financial liabilities are based on the framework established in the fair value accounting guidance. The framework is based on the inputs used in valuation, gives the highest priority to quoted prices in active markets, and requires that observable inputs be used in the valuations when available. The three levels of the hierarchy are as follows:

Fair value of financial assets included in current assets is as follows:

The effective tax rate decreased for the three months ended March 31, 2023, compared to the three months ended March 31, 2022, with an effective tax rate of 23.2% of income before income taxes, compared to 23.6% in the prior fiscal year quarter. The decrease in the effective tax rate was primarily due to greater benefits received from tax credits during the current fiscal year quarter.

For the nine months ended March 31, 2023, the effective tax rate decreased compared to the nine months ended March 31, 2022, with an effective tax rate of 23.3% of income before taxes, compared to 23.5% for the same period last fiscal year.

At March 31, 2023, the Company had $10,905 of gross unrecognized tax benefits before interest and penalties, $9,702 of which, if recognized, would affect our effective tax rate. The Company had accrued interest and penalties of $1,635 and $1,542 related to uncertain tax positions at March 31, 2023, and 2022, respectively.

The U.S. federal income tax returns for fiscal 2019 and all subsequent years remain subject to examination as of March 31, 2023, under statute of limitations rules. The U.S. state income tax returns that remain subject to examination as of March 31, 2023, under the statute of limitation rules varies by state jurisdiction from fiscal 2016 through 2019 and all subsequent years. The Company anticipates potential changes due to lapsing of statutes of limitations, and examination closures could reduce the unrecognized tax benefits balance by $1,500 to $3,500 within twelve months of March 31, 2023.

Our operating income for the three months ended March 31, 2023, and 2022, included $6,915 and $6,276 of stock-based compensation costs, respectively. Our operating income for the nine months ended March 31, 2023, and 2022, included $21,459 and $19,303 of stock-based compensation costs, respectively.

On November 10, 2015, the Company adopted the 2015 Equity Incentive Plan ("2015 EIP") for its employees and non-employee directors. The plan allows for grants of stock options, stock appreciation rights, restricted stock shares or units, and performance shares or units. The maximum number of shares authorized for issuance under the plan is 3,000. For stock options, terms and vesting periods of the options are determined by the Compensation Committee of the Board of Directors when granted. The option period must expire not more than ten years from the option grant date. The options granted under this plan are exercisable beginning three years after the grant date at an exercise price equal to 100% of the fair market value of the stock at the grant date. The options terminate upon

surrender of the option, ninety days after termination of employment, upon the expiration of one year following notification of a deceased optionee, or ten years after grant.

A summary of option plan activity under this plan is as follows:

At March 31, 2023, there was no compensation cost yet to be recognized related to outstanding options. For options currently exercisable, the weighted average remaining contractual term (remaining period of exercisability) as of March 31, 2023, was 3.25 years.

The Company issues unit awards under the 2015 EIP. The following table summarizes non-vested restricted stock unit awards as of March 31, 2023:

The 136 unit awards granted in fiscal 2023 had service requirements and performance measures, with 90 only having service requirements. The unit awards with only service requirements were valued at the weighted average fair value of the non-vested units based on the fair market value of the Company’s equity shares on the grant date, less the present value of expected future dividends to be declared during the vesting period, consistent with the methodology for calculating compensation expense on such awards.

The remaining 46 unit awards granted in fiscal 2023 have performance measures along with service requirements. 17 of these performance and service requirement unit awards were valued at grant by estimating 100% payout at release and using the fair market value of the Company equity shares on the grant date, less the present value of expected future dividends to be declared during the vesting period. The payout at release of approximately half of these unit awards will be determined based on the Company's compound annual growth rate for revenue (excluding adjustments) for the three-year vesting period compared against goal thresholds as defined in the award agreement. The performance payout at release of the other half of these unit awards will be determined based on the expansion of the Company's non-GAAP operating margin over the three-year vesting period compared against goal thresholds as defined in the award agreement. 25 of these performance and service requirement unit awards were valued at grant using a Monte Carlo pricing model as of the measurement date customized to the specific provisions of the Company’s plan design. The remaining 4 performance and service requirement unit awards had other performance targets. Per the Company's award vesting and settlement provisions, the awards that utilize a Monte Carlo pricing model were valued at grant on the basis of Total Shareholder Return ("TSR") in comparison to the compensation peer group made up of participants approved by the Compensation Committee of the Company's Board of Directors for fiscal year 2023. The Monte Carlo inputs used in the model to estimate fair value at the measurement date and resulting values for these performance unit awards are as follows.

At March 31, 2023, there was $26,880 of compensation expense, excluding forfeitures, that has yet to be recognized related to non-vested restricted stock unit awards, which will be recognized over a weighted average period of 1.24 years.

The following table reflects the reconciliation between basic and diluted earnings per share.

The primary reason for the acquisition was to expand the Company's digital financial management solutions and the purchase was funded by our revolving line of credit (Note 6) and cash generated from operations. Payrailz provides cloud-native, API-first, AI-enabled consumer and commercial digital payment solutions and experiences that enable money to be moved in the moment of need.

Management has completed a preliminary purchase price allocation and assessment of the fair value of acquired assets and liabilities assumed. The recognized amounts of identifiable assets acquired, and liabilities assumed, based on their fair values as of August 31, 2022, and taking into account the post-closing purchase price adjustment described above, are set forth below:

The goodwill of $117,339 arising from this acquisition consists largely of the growth potential, synergies, and economies of scale expected from combining the operations of the Company with those of Payrailz, together with the value of Payrailz's assembled workforce. The goodwill from this acquisition has been allocated to our Payments segment and $117,339 is expected to be deductible for income tax purposes.

Identifiable intangible assets from this acquisition consist of customer relationships of $6,109, computer software of $112,505, and other intangible assets of $1,254. The amortization period for acquired customer relationships, computer software, and other intangible assets is over a term of 15 years, 10 years, and 15 years, respectively.

Current assets were inclusive of cash acquired of $577. The fair value of current assets acquired included accounts receivable of $978, none of which were expected to be uncollectible.

Costs incurred related to the acquisition of Payrailz during the three and nine months ended March 31, 2023, totaled $39 and $547, respectively, for administrative and professional services, travel, and other fees, and were expensed as incurred and reported within cost of revenue and selling, general, and administrative expense.

The Company's condensed consolidated statements of income for the three and nine months ended March 31, 2023, included revenue of $2,658 and $5,975, respectively, and after-tax net loss of $4,938 and $12,213, respectively, resulting from Payrailz's operations.

The accompanying condensed consolidated statements of income for the three and nine months ended March 31, 2023, and 2022, do not include any revenues and expenses related to this acquisition prior to the acquisition date. The following unaudited pro forma consolidated financial information for the nine months ended March 31, 2023, and the three and nine months ended March 31, 2022, is presented as if this acquisition had occurred at the beginning of the prior period presented. The pro forma net income includes estimated incremental amortization expense of $2,935 and $7,481 for the three and nine months ended March 31, 2022, respectively, and $1,957 for the nine months ended March 31, 2023. In addition, this unaudited pro forma financial information is provided for illustrative purposes only and should not be relied upon as necessarily being indicative of the historical results that

would have been obtained if the acquisition had actually occurred during this period, or the results that may be obtained in the future as a result of the acquisition.

The Company’s operations are classified into four reportable segments: Core, Payments, Complementary, and Corporate & Other. The Core segment provides core information processing platforms to banks and credit unions, which consist of integrated applications required to process deposit, loan, and general ledger transactions, and maintain centralized customer/member information. The Payments segment provides secure payment processing tools and services, including ATM, debit, and credit card transaction processing services, online and mobile bill pay solutions, Automated Clearing House ("ACH") origination and remote deposit capture processing, and risk management products and services. The Complementary segment provides additional software and services that can be integrated with our Core solutions, and many can be used independently. The Corporate & Other segment includes hardware revenue and costs, as well as operating costs not directly attributable to the other three segments.

The Company evaluates the performance of its segments and allocates resources to them based on various factors, including performance against trend, budget, and forecast. Only revenue and costs of revenue are considered in the evaluation for each segment.

Immaterial adjustments have been made to reclassify revenue that was recognized for the three and nine months ended March 31, 2022, from the Complementary to the Payments and Corporate and Other segments. Immaterial adjustments were also made to reclassify cost of revenue from the Complementary to Payments segments and from the Corporate and Other to Payments segments for the three months ended March 31, 2022, and from the Complementary to the Payments and Corporate and Other segments for the nine months ended March 31, 2022. These reclasses were made to be consistent with the current allocation of revenue and cost of revenue by segment. Revenue reclassed for the three and nine months ended March 31, 2022, from Complementary to Payments was $2,971 and $8,918, respectively, and from Complementary to Corporate and Other was $918 and $3,860, respectively. Cost of revenue reclassed for the three months ended March 31, 2022, from Complementary to Payments was $1,217 and from Corporate and Other to Payments was $125. Cost of revenue reclassed for the nine months ended March 31, 2022, from Complementary to Payments was $4,095, and from Complementary to Corporate and Other was $359.

This discussion and analysis should be read in conjunction with the condensed consolidated financial statements and the accompanying notes to the condensed consolidated financial statements included in this Form 10-Q for the quarter ended March 31, 2023.

Jack Henry & Associates, Inc. ("JKHY") is a well-rounded financial technology company and is a leading provider of technology solutions and payment processing services primarily for financial services organizations. Its solutions consist of integrated data processing systems solutions to U.S. banks ranging from de novo to multi-billion-dollar institutions, core data processing solutions for credit unions of all sizes, and non-core highly specialized core-agnostic products and services that enable financial institutions of every asset size and charter, and diverse corporate entities outside the financial services industry, to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. JKHY's integrated solutions are available for on-premise installation and delivery in our private cloud.

For the third quarter of fiscal 2023, total revenue increased 6%, or $30,292, compared to the same quarter in fiscal 2022. Total revenue less deconversion fee and acquisition revenues of $6,143 and $2,658, respectively, for the current fiscal quarter and less deconversion fee revenues of $17,431 for the prior fiscal quarter, results in an increase of 8%, quarter over quarter. This increase was primarily driven by growth in data processing and hosting, higher card and payment processing, and increased hardware revenues.

Operating expenses increased 9% for the third quarter of fiscal 2023 compared to the third quarter of fiscal 2022. Total operating expenses less deconversion expenses of $1,013 and acquisition-related expenses of $6,167 for the current fiscal quarter, and reducing operating expenses by deconversion expenses of $1,949 for the prior fiscal year quarter, results in an 8% increase quarter over quarter. This increase was primarily driven by higher personnel costs, including benefits expenses, resulting from a 3% headcount increase in the trailing twelve months, higher direct costs as revenue increased, increased amortization of intangible assets, and increased cost of hardware.

Operating income decreased 3% for the third quarter of fiscal 2023 compared to the third quarter of fiscal 2022. Total operating income less deconversion fee operating income of $5,130 plus an acquisition operating loss of $3,508 for the current fiscal quarter, and less deconversion fee operating income of $15,482 for the prior fiscal quarter, results in an 11% increase quarter over quarter. This increase was primarily driven by revenue growth partially offset by increased operating expenses detailed above.

The provision for income taxes decreased 6% for the third quarter of fiscal 2023 compared to the prior fiscal year third quarter. The effective tax rate for the third quarter of fiscal 2023 was 23.2% compared to 23.6% for the same quarter a year ago.

Due to the above changes, net income decreased 4% for the third quarter of fiscal 2023 compared to the third quarter of fiscal 2022. Total net income less deconversion fee net income of $3,861 plus acquisition net loss of $4,938 for the current fiscal quarter, and less deconversion fee net income of $11,666 for the prior fiscal quarter, results in a 13% increase quarter over quarter.

For the nine months ended March 31, 2023, total revenue increased 6%, or $82,857, compared to the same period in fiscal year 2022. Total revenue less deconversion fee and acquisition revenues of $17,042 and $5,975, respectively, for the current fiscal period and less deconversion fee revenues of $48,058 for the prior fiscal period, results in an increase of 8%, period over period. This increase was primarily driven by growth in data processing and hosting fees and card, payment, and digital processing revenues.

Operating expenses increased 9% for the nine months ended March 31, 2023, compared to the same period in fiscal year 2022. Total operating expenses less deconversion expenses of $2,583 and acquisition-related expenses of $15,609 plus the gain on sale of assets of $7,384 for the current fiscal period, and reducing operating expenses by deconversion expenses of $5,036 for the prior fiscal year period, results in an 8% increase period over period. The increase in operating expenses was primarily driven by higher personnel costs, including benefits expenses, resulting from a 3% headcount increase in the trailing twelve months, increased direct costs related to growth in revenue activity, higher amortization of intangible assets, increased travel-related expenses, and increased internal licenses and fees.

Operating income decreased 4% for the nine months ended March 31, 2023, compared to the same period in fiscal year 2022. Total operating income less deconversion fee operating income of $14,459, plus an acquisition operating loss of $9,634, less the gain on disposal of assets, net, of $7,384 for the current fiscal period, less deconversion fee operating income of $43,022 for the prior fiscal period, results in a 5% increase period over period. This increase was primarily driven by revenue growth partially offset by increased operating expenses detailed above.

The provision for income taxes decreased 6% for the nine months ended March 31, 2023, compared to the same period in fiscal year 2022. The effective tax rate for the nine months ended March 31, 2023, was 23.3% compared to 23.5% for the same period a year ago.

Due to the above changes, net income decreased 5% for the nine months ended March 31, 2023, compared to the same period a year ago. Total net income less deconversion fee net income of $10,880, plus acquisition net loss of $12,213, less the gain on disposal of assets, net, of $5,556 for the current fiscal period, and less deconversion fee net income of $32,417 for the prior fiscal period, results in a 6% increase period over period.

Our third fiscal quarter was significantly impacted by a continuing slowdown of merger and acquisition activity in the financial institution industry, which has caused decreases in deconversion fee revenue, as noted, and in conversion/merger services revenue. However, we move into the fourth quarter of fiscal 2023 with significant portions of our business continuing to come from recurring revenues and our sales pipeline remaining encouraging. Our customers continue to face regulatory and operational challenges which our products and services address, and we believe they have a great need for our solutions that directly address institutional profitability, efficiency, and security. Our strong balance sheet, access to extensive lines of credit, the continued strength of our existing lines of revenue, and an unwavering commitment to superior customer service should position us well to address current and future opportunities.

A detailed discussion of the major components of the results of operations for the three and nine months ended March 31, 2023, follows. Discussions compare the current fiscal year's three and nine months ended March 31, 2023, to the prior fiscal year's three and nine months ended March 31, 2022.

Services and support revenue increased 3% for the third quarter of fiscal 2023 compared to the same quarter a year ago. Reducing services and support revenue for deconversion fee revenue from each quarter, which was $6,143 for the current fiscal quarter and $17,431 for the prior fiscal year quarter and acquisition revenue of $1 for the current fiscal quarter, results in growth of 8% quarter over quarter. This increase was primarily driven by growth in data processing and hosting fee and hardware revenues.

Services and support revenue increased 3% for the nine months ended March 31, 2023 compared to the same period a year ago. Reducing services and support revenue for deconversion fee revenue from each period, which was $17,042 for the current fiscal period and $48,058 for the prior fiscal period, and acquisition revenue of $45 for the current fiscal period, results in growth of 7% period over period. This increase was primarily driven by growth in

data processing and hosting fees, software usage and subscription fees, and hardware revenues. Growth in software usage fee revenues reflects a continuing shift of customers to our time-based license model.

Processing revenue increased 11% for the third quarter of fiscal 2023 compared to the same quarter last fiscal year. Reducing processing revenue for acquisition revenue of $2,657 for the current fiscal quarter, results in growth of 10% quarter over quarter. This increase was primarily driven by higher card processing, payment processing, including iPay, and Jack Henry digital revenue, including Banno, as well as other processing fee revenues, as new customers are added and the active user base expands.

Processing revenue increased 10% for the nine months ended March 31, 2023, compared to the same period last fiscal year. Reducing processing revenue for acquisition revenue of $5,930 for the current fiscal period, results in growth of 9% period over period. This increase was primarily driven by higher card processing, payment processing, including iPay, and Jack Henry digital revenue, including Banno, as well as other processing fee revenues, as new customers are added and the active user base expands.

Cost of revenue for the third quarter of fiscal 2023 increased 9% over the prior fiscal year third quarter. Reducing cost of revenue for deconversion costs from each quarter, which were $470 for the current fiscal year quarter and $1,129 for the prior fiscal year quarter, and for acquisition costs of $5,133 from the current fiscal year quarter, results in a 7% increase quarter over quarter. This increase was primarily due to higher direct costs in line with related increases in revenue, higher personnel costs, including benefits expenses, increased amortization of intangible assets, and increased cost of hardware. Cost of revenue increased 1% compared to the prior fiscal year quarter as a percentage of total revenue.

Cost of revenue increased 8% for the nine months ended March 31, 2023, compared to the same period last fiscal year. Reducing cost of revenue for deconversion costs from each period, which were $1,435 for the current fiscal period and $3,067 for the prior fiscal period, and for acquisition costs of $12,533 from the current fiscal period, results in a 7% increase period over period. This increase was primarily due to higher direct costs in line with related increases in revenue, higher personnel costs, including benefits expenses, increased amortization of intangible assets, and increased internal licenses and fees. Cost of revenue increased 1% compared to the prior fiscal period as a percentage of total revenue.

Research and development expense increased 13% for the third quarter of fiscal 2023 over the prior fiscal year third quarter. Reducing research and development expense for the effects of acquisitions of $606 for the current fiscal quarter, results in an 11% increase quarter over quarter. This increase was primarily due to an increase in personnel costs, net of capitalization, including benefits expenses, partially resulting from a 10% headcount increase in the trailing twelve months. Research and development expense for the quarter increased 1% compared to the prior fiscal year quarter as a percentage of total revenue.

Research and development expense increased 19% for the nine months ended March 31, 2023, compared to the same period last fiscal year. Reducing research and development expense for the effects of acquisitions of $1,213 for the current fiscal period, results in an 18% increase period over period. This increase was primarily due to an

increase in personnel costs, net of capitalization, including benefits expenses, partially resulting from a 10% headcount increase in the trailing twelve months. Research and development expense for the current fiscal period increased 1% compared to the prior fiscal year period as a percentage of total revenue.

Selling, general, and administrative expense increased 9% in the third quarter of fiscal 2023 over the same quarter in the prior fiscal year. Reducing selling, general, and administrative expense for the effects of deconversion fees from each quarter, which were $543 for the current fiscal year quarter and $820 for the prior fiscal year quarter, and for the effects of acquisitions of $427 for the current fiscal year quarter, results in an 8% increase quarter over quarter. This increase was primarily due to higher personnel costs, including commissions and benefits expenses, partially resulting from a 5% headcount increase in the trailing twelve months. Selling, general, and administrative expense remained consistent as a percentage of total revenue this fiscal quarter versus the prior fiscal year quarter.

Selling, general, and administrative expense increased 8% in the nine months ended March 31, 2023, compared to the same period last fiscal year. Reducing selling, general, and administrative expense for the effects of deconversion fees from each period, which were $1,148 for the current fiscal year period and $1,968 for the prior fiscal year period, and for the effects of acquisitions of $1,864 plus the gain on disposal of assets, net, of $7,384 for the current fiscal period, results in a 12% increase period over period. This increase was primarily due to higher personnel costs, including commissions and benefits expenses, partially resulting from a 5% headcount increase in the trailing twelve months and increased travel-related expenses. Selling, general, and administrative expense remained consistent as a percentage of total revenue this fiscal period versus the prior fiscal year period.

Interest income fluctuated due to changes in invested balances and yields on invested balances during the third quarter of fiscal 2023 and nine months ended March 31, 2023, compared to the same periods a year ago. Interest expense increased when compared to the prior fiscal year quarter and year-to-date period due to recent increases in prevailing interest rates, length of borrowing time, and amounts borrowed. There was a $375,000 outstanding balance under the credit facility at March 31, 2023, and $225,000 outstanding balance at March 31, 2022. The increase in the outstanding balance was primarily due to funding the Payrailz acquisition on August 31, 2022, and the increase in cash taxes paid during the third quarter ended March 31, 2023, due to tax law changes.

The change in effective tax rate for the third quarter of fiscal 2023 compared to the same quarter a year ago was primarily due to greater benefits recognized from tax credits during the current fiscal year quarter.

Net income decreased 4% to $81,549, or $1.12 per diluted share, for the third quarter of fiscal 2023 compared to $84,707, or $1.16 per diluted share in the same quarter of fiscal 2022. Reducing net income by deconversion fee net income of $3,861 for the current fiscal quarter and $11,666 for the prior year fiscal quarter, and increasing net