Finance Assets and Lessor Operating Leases | Finance Assets and Lessor Operating Leases Finance Assets Finance receivables are comprised of sales-type lease receivables, secured loans and unsecured loans. Sales-type leases and secured loans are from financing options provided to clients for Pitney Bowes equipment or leasing of other manufacturers' equipment and are generally due in installments over periods ranging from three Finance receivables consisted of the following: March 31, 2022 December 31, 2021 North America International Total North America International Total Sales-type lease receivables Gross finance receivables $ 959,257 $ 172,840 $ 1,132,097 $ 958,440 $ 187,831 $ 1,146,271 Unguaranteed residual values 38,157 10,171 48,328 37,896 10,717 48,613 Unearned income (243,818) (54,190) (298,008) (246,381) (56,643) (303,024) Allowance for credit losses (18,960) (2,790) (21,750) (19,546) (3,246) (22,792) Net investment in sales-type lease receivables 734,636 126,031 860,667 730,409 138,659 869,068 Loan receivables Loan receivables 274,661 21,028 295,689 262,310 20,155 282,465 Allowance for credit losses (3,297) (184) (3,481) (3,259) (167) (3,426) Net investment in loan receivables 271,364 20,844 292,208 259,051 19,988 279,039 Net investment in finance receivables $ 1,006,000 $ 146,875 $ 1,152,875 $ 989,460 $ 158,647 $ 1,148,107 Maturities of gross finance receivables at March 31, 2022 were as follows: Sales-type Lease Receivables Loan Receivables North America International Total North America International Total Remainder 2022 $ 289,762 $ 49,184 $ 338,946 $ 232,528 $ 21,028 $ 253,556 2023 302,598 55,706 358,304 18,278 — 18,278 2024 201,413 35,883 237,296 12,964 — 12,964 2025 113,862 20,896 134,758 8,246 — 8,246 2026 47,423 9,061 56,484 2,417 — 2,417 Thereafter 4,199 2,110 6,309 228 — 228 Total $ 959,257 $ 172,840 $ 1,132,097 $ 274,661 $ 21,028 $ 295,689 Aging of Receivables The aging of gross finance receivables was as follows: March 31, 2022 Sales-type Lease Receivables Loan Receivables North International North International Total Past due amounts 0 - 90 days $ 951,491 $ 170,651 $ 271,093 $ 20,944 $ 1,414,179 Past due amounts > 90 days 7,766 2,189 3,568 84 13,607 Total $ 959,257 $ 172,840 $ 274,661 $ 21,028 $ 1,427,786 Past due amounts > 90 days Still accruing interest $ 2,444 $ 666 $ — $ — $ 3,110 Not accruing interest 5,322 1,523 3,568 84 10,497 Total $ 7,766 $ 2,189 $ 3,568 $ 84 $ 13,607 December 31, 2021 Sales-type Lease Receivables Loan Receivables North International North International Total Past due amounts 0 - 90 days $ 950,138 $ 185,057 $ 258,514 $ 20,018 $ 1,413,727 Past due amounts > 90 days 8,302 2,774 3,796 137 15,009 Total $ 958,440 $ 187,831 $ 262,310 $ 20,155 $ 1,428,736 Past due amounts > 90 days Still accruing interest $ 4,964 $ 682 $ — $ — $ 5,646 Not accruing interest 3,338 2,092 3,796 137 9,363 Total $ 8,302 $ 2,774 $ 3,796 $ 137 $ 15,009 Allowance for Credit Losses We provide an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay and current economic conditions and outlook based on reasonable and supportable forecasts. We continually evaluate the adequacy of the allowance for credit losses and adjust as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves. Credit approval limits are established based on the credit quality of the client and the type of equipment financed. We cease financing revenue recognition for lease receivables that are more than 120 days past due and for unsecured loan receivables that are more than 90 days past due. Revenue recognition is resumed when the client's payments reduce the account aging to less than 60 days past due. Finance receivables are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients. Activity in the allowance for credit losses for finance receivables was as follows: Sales-type Lease Receivables Loan Receivables North International North International Total Balance at January 1, 2022 $ 19,546 $ 3,246 $ 3,259 $ 167 $ 26,218 Amounts charged to expense 297 47 616 143 1,103 Write-offs (1,640) (360) (1,341) (117) (3,458) Recoveries 744 — 761 — 1,505 Other 13 (143) 2 (9) (137) Balance at March 31, 2022 $ 18,960 $ 2,790 $ 3,297 $ 184 $ 25,231 Sales-type Lease Receivables Loan Receivables North International North International Total Balance at January 1, 2021 $ 22,917 $ 6,006 $ 6,484 $ 462 $ 35,869 Amounts charged to expense 154 61 763 4 982 Write-offs (1,024) (371) (1,833) (3) (3,231) Recoveries 935 29 991 — 1,955 Other 16 (119) 2 — (101) Balance at March 31, 2021 $ 22,998 $ 5,606 $ 6,407 $ 463 $ 35,474 Credit Quality The extension of credit and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, a detailed manual review of their financial condition and payment history, or an automated process. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated and enhanced tools and processes are implemented as needed. Over 85% of our finance receivables are within the North American portfolio. We use a third party to score the majority of this portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the third party's credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The third-party credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period. • Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%. • Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%. • High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%. We do not use a third party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Accordingly, the entire International portfolio is reported in the Not Scored category. This portfolio comprises approximately 15% of total finance receivables. Most of the International credit applications are small dollar applications (i.e. below $50 thousand) and are subjected to an automated review process. Larger credit applications are manually reviewed, which includes obtaining client financial information, credit reports and other available financial information. The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class as of March 31, 2022 and December 31, 2021. March 31, 2022 Sales Type Lease Receivables Loan Receivables Total 2022 2021 2020 2019 2018 Prior Low $ 76,624 $ 253,998 $ 180,703 $ 146,716 $ 79,663 $ 35,833 $ 202,419 $ 975,956 Medium 13,619 44,487 32,696 27,581 14,456 8,744 57,783 199,366 High 1,558 5,037 4,876 3,688 2,033 1,028 4,153 22,373 Not Scored 26,074 73,694 38,874 35,487 20,873 3,755 31,334 230,091 Total $ 117,875 $ 377,216 $ 257,149 $ 213,472 $ 117,025 $ 49,360 $ 295,689 $ 1,427,786 December 31, 2021 Sales Type Lease Receivables Loan Receivables Total 2021 2020 2019 2018 2017 Prior Low $ 274,191 $ 195,421 $ 162,479 $ 95,661 $ 33,698 $ 14,862 $ 192,161 $ 968,473 Medium 43,403 34,955 31,038 17,895 6,981 3,619 55,708 193,599 High 5,474 5,017 4,044 2,708 849 889 4,822 23,803 Not Scored 45,644 54,097 47,973 33,998 19,161 12,214 29,774 242,861 Total $ 368,712 $ 289,490 $ 245,534 $ 150,262 $ 60,689 $ 31,584 $ 282,465 $ 1,428,736 Lease Income Lease income from sales-type leases, excluding variable lease payments, was as follows: Three Months Ended March 31, 2022 2021 Profit recognized at commencement $ 35,040 $ 32,265 Interest income 42,283 48,496 Total lease income from sales-type leases $ 77,323 $ 80,761 Lessor Operating Leases We also lease mailing equipment under operating leases with terms of one Remainder 2022 $ 19,002 2023 15,556 2024 16,303 2025 5,325 2026 1,409 Thereafter 170 Total $ 57,765 |