REVENUE | REVENUE Revenue, classified by the major geographic areas in which our customers are located, was as follows: Three Months Ended Six Months Ended (in thousands) 2024 2023 2024 2023 United States $ 827,839 $ 763,646 $ 1,521,699 $ 1,372,654 Other countries 64,081 57,104 118,570 106,111 Total Revenues $ 891,920 $ 820,750 $ 1,640,269 $ 1,478,765 Revenue from external customers, classified by significant product and service offerings, was as follows: Three Months Ended Six Months Ended (in thousands) 2024 2023 2024 2023 Residential revenue $ 408,414 $ 384,087 $ 737,752 $ 666,844 Commercial revenue 287,770 261,900 545,884 493,607 Termite completions, bait monitoring, & renewals 186,024 166,398 338,084 302,529 Franchise revenues 4,445 4,304 8,406 8,093 Other revenues 5,267 4,061 10,143 7,692 Total Revenues $ 891,920 $ 820,750 $ 1,640,269 $ 1,478,765 Revenues classified by significant product and service offerings for the three and six months ended June 30, 2023 were misstated by an immaterial amount and have been restated from the amounts previously reported to correct the classification of such revenues. There was no impact on our condensed consolidated statements of income, financial position, or cash flows. The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Unearned revenue recognized in the three months ended June 30, 2024 and 2023 was $63.4 million and $57.8 million, and $125.3 million and $113.3 million in the six months ended June 30, 2024 and 2023, respectively. Changes in unearned revenue were as follows: Three Months Ended Six Months Ended (in thousands) 2024 2023 2024 2023 Beginning balance $ 222,967 $ 198,154 $ 210,059 $ 187,994 Deferral of unearned revenue 74,369 77,911 149,165 143,537 Recognition of unearned revenue (63,437) (57,791) (125,325) (113,257) Ending balance $ 233,899 $ 218,274 $ 233,899 $ 218,274 As of June 30, 2024 and December 31, 2023, the Company had long-term unearned revenue of $37.2 million and $37.7 million, respectively, recorded in other long-term accrued liabilities. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2034. Incremental Costs of Obtaining a Contract with a Customer Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would not have incurred if the contract had not been obtained, primarily sales commissions. These costs are recorded as an asset and amortized to expense over the life of the contract to the extent such costs are expected to be recovered. As of June 30, 2024, we have $27.9 million of unamortized capitalized costs to obtain a contract, of which $22.7 million is recorded within other current assets and $5.2 million is recorded within other assets on our condensed consolidated statement of financial position. As of December 31, 2023, we had $22.0 million of unamortized capitalized costs to obtain a contract, of which $15.3 million was recorded within other current assets and $6.7 million was recorded within other assets on our condensed consolidated statement of financial position. During the three and six months ended June 30, 2024, we recorded approximately $4.2 million and $8.0 million of amortization of capitalized costs, which is recorded within sales, general and administrative expense on our condensed consolidated statement of income. During the three and six months ended June 30, 2023, we recorded $1.2 million of amortization of capitalized costs. |