Segment Information | NOTE 10: SEGMENT INFORMATION Our operations are primarily managed on a geographical basis and are comprised of three reportable segments. The factors for determining our reportable segments include the manner in which our chief operating decision maker evaluates performance for purposes of allocating resources and assessing performance. We currently report our segments as follows: • U.S. Pawn — all pawn activities in the United States; • Latin America Pawn — all pawn activities in Mexico and other parts of Latin America; and • Other Investments — primarily our equity interest in the net income of Cash Converters along with our investment in RDC and our investment in and notes receivable from Founders. There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in our condensed consolidated financial statements. The following income (loss) before income taxes tables present revenue for each reportable segment, disaggregated revenue within our reportable segments and Corporate, segment profits and segment contribution. Three Months Ended March 31, 2024 (in thousands) U.S. Pawn Latin America Pawn Other Investments Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 114,849 $ 49,838 $ — $ 164,687 $ — $ 164,687 Jewelry scrapping sales 12,686 1,028 — 13,714 — 13,714 Pawn service charges 80,010 27,153 — 107,163 — 107,163 Other revenues 29 15 31 75 — 75 Total revenues 207,574 78,034 31 285,639 — 285,639 Merchandise cost of goods sold 72,798 33,461 — 106,259 — 106,259 Jewelry scrapping cost of goods sold 10,794 994 — 11,788 — 11,788 Gross profit 123,982 43,579 31 167,592 — 167,592 Segment and corporate expenses (income): Store expenses 80,840 33,742 — 114,582 — 114,582 General and administrative — — — — 18,266 18,266 Depreciation and amortization 2,516 2,392 — 4,908 3,311 8,219 (Gain) loss on sale or disposal of assets and other (30) (66) — (96) 99 3 Other income — — — — (765) (765) Interest expense — — — — 3,402 3,402 Interest income — (608) (633) (1,241) (1,641) (2,882) Equity in net income of unconsolidated affiliates — — (1,719) (1,719) — (1,719) Other expense (income) — 1 14 15 (180) (165) Segment contribution $ 40,656 $ 8,118 $ 2,369 $ 51,143 Income (loss) before income taxes $ 51,143 $ (22,492) $ 28,651 Three Months Ended March 31, 2023 (in thousands) U.S. Pawn Latin America Pawn Other Investments Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 108,740 $ 43,767 $ — $ 152,507 $ — $ 152,507 Jewelry scrapping sales 9,814 3,011 — 12,825 — 12,825 Pawn service charges 69,945 23,085 — 93,030 — 93,030 Other revenues 32 19 10 61 — 61 Total revenues 188,531 69,882 10 258,423 — 258,423 Merchandise cost of goods sold 67,643 29,696 — 97,339 — 97,339 Jewelry scrapping cost of goods sold 8,550 3,352 — 11,902 — 11,902 Gross profit 112,338 36,834 10 149,182 — 149,182 Segment and corporate expenses (income): Store expenses 71,946 29,323 — 101,269 — 101,269 General and administrative — — — — 15,609 15,609 Depreciation and amortization 2,560 2,332 — 4,892 3,071 7,963 Loss (gain) on sale or disposal of assets 81 (8) — 73 — 73 Other income — (2,465) — (2,465) — (2,465) Interest expense — — — — 3,390 3,390 Interest income (1) (298) — (299) (1,599) (1,898) Equity in net loss of unconsolidated affiliates — — 32,501 32,501 — 32,501 Other (income) expense — (46) 6 (40) 120 80 Segment contribution (loss) $ 37,752 $ 7,996 $ (32,497) $ 13,251 Income (loss) before income taxes $ 13,251 $ (20,591) $ (7,340) Six Months Ended March 31, 2024 (in thousands) U.S. Pawn Latin America Pawn Other Investments Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 240,362 $ 103,728 $ — $ 344,090 $ — $ 344,090 Jewelry scrapping sales 25,501 2,295 — 27,796 — 27,796 Pawn service charges 159,083 54,529 — 213,612 — 213,612 Other revenues 66 31 35 132 — 132 Total revenues 425,012 160,583 35 585,630 — 585,630 Merchandise cost of goods sold 151,507 69,962 — 221,469 — 221,469 Jewelry scrapping cost of goods sold 22,078 1,918 — 23,996 — 23,996 Gross profit 251,427 88,703 35 340,165 — 340,165 Segment and corporate expenses (income): Store expenses 158,095 67,042 — 225,137 — 225,137 General and administrative — — — — 34,809 34,809 Depreciation and amortization 5,140 4,731 — 9,871 6,913 16,784 (Gain) loss on sale or disposal of assets and other (4) (262) — (266) 97 (169) Other income — — — — (765) (765) Interest expense — — — — 6,842 6,842 Interest income — (1,028) (1,206) (2,234) (3,287) (5,521) Equity in net loss of unconsolidated affiliates — — (2,872) (2,872) — (2,872) Other (income) expense — (47) 15 (32) (404) (436) Segment contribution $ 88,196 $ 18,267 $ 4,098 $ 110,561 Income (loss) before income taxes $ 110,561 $ (44,205) $ 66,356 Six Months Ended March 31, 2023 (in thousands) U.S. Pawn Latin America Pawn Other Investments Total Segments Corporate Items Consolidated Revenues: Merchandise sales $ 227,054 $ 89,240 $ — $ 316,294 $ — $ 316,294 Jewelry scrapping sales 16,990 3,719 — 20,709 — 20,709 Pawn service charges 139,255 46,368 — 185,623 — 185,623 Other revenues 57 35 32 124 — 124 Total revenues 383,356 139,362 32 522,750 — 522,750 Merchandise cost of goods sold 140,899 61,317 — 202,216 — 202,216 Jewelry scrapping cost of goods sold 14,766 4,089 — 18,855 — 18,855 Gross profit 227,691 73,956 32 301,679 — 301,679 Segment and corporate expenses (income): Store expenses 145,250 56,822 — 202,072 — 202,072 General and administrative — (3) — (3) 31,088 31,085 Depreciation and amortization 5,315 4,547 — 9,862 6,089 15,951 Loss (gain) on sale or disposal of assets 84 (27) — 57 — 57 Other income — (2,465) — (2,465) — (2,465) Interest expense — — — — 9,580 9,580 Interest income (1) (467) — (468) (2,094) (2,562) Equity in net loss of unconsolidated affiliates — — 30,917 30,917 — 30,917 Other expense (income) — 24 10 34 (188) (154) Segment contribution (loss) $ 77,043 $ 15,525 $ (30,895) $ 61,673 Income (loss) before income taxes $ 61,673 $ (44,475) $ 17,198 The following table presents separately identified segment assets: (in thousands) U.S. Pawn Latin America Pawn Other Investments (a) Corporate Items Total As of March 31, 2024 Pawn loans $ 173,744 $ 62,029 $ — $ — $ 235,773 Pawn service charges receivable, net 33,218 5,050 — — 38,268 Inventory, net 121,863 41,566 — — 163,429 Total assets 1,003,447 330,256 81,238 93,201 1,508,142 As of March 31, 2023 Pawn loans $ 157,043 $ 49,053 $ — $ — $ 206,096 Pawn service charges receivable, net 28,944 4,172 — — 33,116 Inventory, net 112,147 38,150 — — 150,297 Total assets 901,745 291,886 66,011 160,890 1,420,532 As of September 30, 2023 Pawn loans $ 190,624 $ 55,142 $ — $ — $ 245,766 Pawn service charges receivable, net 34,318 4,567 — — 38,885 Inventory, net 128,901 37,576 — — 166,477 Total assets 984,539 313,164 63,707 106,301 1,467,711 |