in $X.X thank the started for fourth number as a dedicated team XXXX. record engaged start XXXX my for that efforts for to discuss and trends in full results. word morning, a entire through we to with work us you of an I team anniversary Saia's year joining in thanks shy Saia comments year must with of also our volatile $X year a total the and XXXth and XXXX, revenue million shipments business delivered of quarter billion in their of was Good our for just company. turn, record We today
XXXX, tonnage months which as down of for slowed. XXXX was of were and trend the continuing really first a year, a economy in industrial we second Workday shipments two tale and Both the for of the year-over-year began halves. half the X
as of generational At trends competitor large service national ultimately, from on began as saw by July, Turning much operations. our to of a as the XX% calendar earlier. XX% industry moment day a we to increase a ceased given experienced just and volumes limiting month a Saia, to type month
the handle position seamlessly still put this our increased maintaining us while in for Our excellent to in change of advance planning service volumes contingency a almost customers.
business, levels X,XXX initial of that growth. the drivers, In the of staffing second in that frontline adding to followed nearly surge and XX% year, support workers leadership increased were we our which the months dock dedicated employees half in by
We on the the absorb half. growth taking team have focused as our we of the customer care in all second
maintain continued We while process also of have the pretty how and teams. with in our haul we optimizing to investing our expanding network our painstaking service line provide driving servers
to XX XXXX. terminals open have We to new XX in plans
and putting Our which our Those is teams to customers. have over are eye always committed and included first. the of serve locations more existing the to desire cornerstone customer-first several an initiatives customer have the to that with been and in success accomplishing this last years, new through our
significant results results. its for QX, latest Saia. released The survey In a Mastio achievements couple of highlight
First, the Saia's our recognizing improvement ongoing positive investment highlight our and are service. scores continued customers feedback in from
investments expanding it's customers national evident the Second, provider, leading a us as service, reflecting viewing increasingly but are our not only footprint. becoming that in LTL
perceived levels in service. critical there of drop-off have been is note, It no to
are Importantly, in service in that XX locations. to last recognizing improve nearly years. new only we've X ability replicate improved but added Customers not to the service, new facilities our
XXXX we'll results an our give So recap have a today, on plans XXXX. of to for and update provide
review of and financial full turn fourth now highlights. quarter to results XXXX will Doug I it And over a for