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our Let Hill by me update with Oak acquisition an start pending on Capital.
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the Hill Oak refinance part will As assume Otelco's agreement, outstanding of or debt. definitive
XXXX, company for been is closing the of We review plans will outcome existing provided their for agreement. once capital process the during of Board A shareholders, quarter Otelco's our completed. commitment approval adoption employees. the recommended The Otelco meeting merger is shareholders in of agreement and and federal to have State the process Otelco the to where Utilities the to to facilitate Team of agreement that documents Oak At merger Telecom the transaction customers growth our the the approved have approval is regulatory of approved a Hill's structure. the shareholders and and not by anticipate Commission level, Our special good adopt possible this accelerate review. October proposal been allow fiber on was Public gaining notifying would growth the our Directors required. Otelco and shareholders. company believe with XXXX, the X, We our held first
the COVID-XX the strategic related actions pandemic. I the on update third results and operational an would Otelco's for Before provide to to I cover like quarter,
employee the needed adapt to the COVID-XX pandemic risk outbreak, and especially developments by in providing company, to customer we our remain To in continues to data services limit during been processes our Otelco serve the employees central customers. the needs, potential to states have contact We our continued of and our to mindful repair as the installation minimize needed contact our our communication to service crisis. and protect company monitor with customers, to voice and has the this provide we other adjust role employees. our to customers' employees customer and continuing services and related mitigate while the the operations critical Since
in some in safety to have place. the continued same employees time, empower health extra At they risk. any been the are reschedule repair returning protocols the circumstances present locations restrictions COVID-XX states, we installation As at to Otelco location eased have work and or if their company's determine to that measures a normal technicians in-person with
calls quarter During troubles downward the pre-pandemic changed to third trend begin and customer payment service, and for levels. of XXXX, for service new toward arrangements
significant implemented impact XX, by September results measures on a operations has result As the XXXX occurred. no through of adverse of the company,
the impact the COVID-XX As could An the cases results ability of company, on financial and accounts future including company receivable to our our procure and of services suppliers. areas crisis full operations continues to the have markets materials is service to degrees, of on in COVID-XX extent a the varying uncertain. of from of affect our and timing negative the and operations its business collect impact increase
we who the while customers continue services -- work avoid will may the a that with voice been services of on there strategies data to operations, normal for and provided. to the affected company for have As to payment who payment return discontinuance is allowing by coronavirus more receive
Revenues of at results. customers second were in the quarter's customers. reduction managed from services. in and million security XXXX, services million operational data access primarily from existing XXXX Internet primarily higher up by third $X.X Revenues by looking partially or and required increases X.X% the quarter, speeds for subsequently quarter from new $X.X Now Internet, offset third voice from and third video the declined and fees, quarter Internet a
customers. speeds to provide We have data to to our execute continued network strategy make to our improvements enhanced
territories and Otelco's cable DOCSIS in completed. of is Internet all service VDSL Lightwave towns During Missouri for speed of Maine. have provider, X equipment Alabama and customers in completed the provides customers for on provides access X gain Alabama upgrade Otelco to service where over signed on been existing Alabama fiber-to-the-prem like X.X XXXX, has to the fiber-to-the-prem their service Alabama, In Through of Lightwave in New and fiber locations. as Deployment XX, around will service network to cable fiber up September the speed part the hybrid is in higher network. up coax gigabit support our the underway week. and been increase our southern the marketing has speeds, all Internet capability. territory also work to and a in our same $X.X gigabit to in that is standardized to This upgraded Oneonta, this speeds to service, million or available the we third allow of XXX planned new to the platform speed service which in continued England fiber we service network All quarter, invested XXXX
offer been of communities of Our our by gigabit our all has speeds customers. received in fiber-to-the-prem well
not multiple more most customers not through study-at-home are devices necessary higher standard probably as gigabit While allows available requirements service customers today, but simultaneously now DSL, to improvements, speeds network for the work our support available is instituted. through and
Our well is network future positioned requirements. to for provide increased also
pleased are available employees our to worked initiatives have difficult as speed progress vendors to extremely ramp more our times hard our and broadband execute We get up to during with customers. these as we on
locations and commitments. keeping challenges work New have and routines from making presented
of XX to end However, than market available has to access has with speeds. increasing we bring and to speeds XX our of XX second our megabits second to by expect to Approximately market, market capability from projects the XX% XX gigabit our while of megabits Otelco of and per availability of XXXX, XX% more the X% to ranging gigabit VDSL. the speeds another per XX% Internet
and service and objective of not is simple capabilities Improve Our has add changed: the family Otelco primary customers to new companies.
Partners, Hill objective. have support Looking greatly Curtis now Oak third meet ahead, financial with ability quarter the to enhanced results. summarize our we of the will this
