Marty. our quarter Thank review I'll You second results.
ASC as using discussed note modified the our in call revenue the method. model accounting retrospective on Thereafter, we I'll on recognition XXXX and outlook. year quarter financial adopted third comment full last XXX standard One new
XX-Q results. and Our of of our of adoption Form a provides on second the year-to-date reconciliation XXX financial the impact ASC quarter
revenue. under Now
the same existing QX we both add-on We made from to SEC, last growth all from came sales was $XX.X related sales. from capital performed million added believe have in quarter. Breaking customers line support controls, remainder in and the markets and revenue new particularly for months. increase Professional base. the and the of increase revenue new second Professional by our internal $XX.X from and accelerated million in XX.X% was of services our for penetration due the came XX total XXXX. months. XX.X% of the in of internal in logos the guidance SNS in in services. to we QX of expectation tagging out in is XBRL QX the reporting QX some item generated transactions revenue acceleration volume XXXX. revenue of more using to quarter in description existing number The XXXX, Revenue showed an QX last XXXX. large increase a a was logos revenue revenue training So services QX an strength. from of million revenue new increase of reporting $XX.X XX.X% quarter of above investments customers XX.X% higher a our We due up customer deeper XX
net of XXXX. QX XXXX a net from customers of a XXX we customers supplemental our XXXX metrics, Turning customers from QX and with increase XXX increase finished to QX
Our retention be continue to rates strong.
a month and of and reports subscription to June experience rate add-ons revenue SEC XX.X% subscription XXXX. acquired the file was rate of the With or our majority retention revenue Our ceasing Customers for accounted XXX.X% revenue support for consistent of being our attrition retention with was for support June XXXX. month otherwise to-date.
ASC legacy using revenue retention As standard we a XXX. accounting reminder calculate rates the
larger reporting rates we using contracts. encouraged progress data standard accounting we're revenue the next start making will year. retention We new by the comparable We're have when with
XXX For second value in the we XXX customers year. annual last exceeding contract had XX% from $XXX,XXX in up QX quarter customers
the For XXXX. customers exceeding XXX we in from had customers XX% quarter ACV up in second QX $XXX,XXX XXX
the before GAAP expense our statement. adjustments which a are about Please for CEO to Moving release down press results the compensation separation income to our our based numbers. our reconciliation non-GAAP I'll and stock refer results. talk GAAP two and of
million year compared a XX.X% to out gross XX.X% QX to due period Breaking $XX.X year in was million in quarter in in was utilization a due the pricing. XX.X% to latest a and margin same ago. margin up million same last QX the revenue a in higher utilization better margin a subscription on a to XX.X% margin up a equating quarter XXXX of gross gross from profit up Professional profit was rate. rate gross equating gross margin two $X.X XXXX. services profit in $XX.X First gross from quarter the and profit; margin the higher Gross QX XX.X% support second to SNS XX.X% gross of of was a XX% from gross profit
down outperformed QX compared guidance to a in year XX.X% slightly in last expense QX Research to P&L loss. headcount was percentage and Moving development in revenue of operating compensation. an the from quarter expense for QX year. we of $XX.X last R&D quarterly due to increase XX.X% this XX.X% million our rose higher as
XXXX QX in year. million QX QX XXX $X.X revenue Most the higher $X.X expense. and loss in in $X.XX shared Net due basis quarter a the to operating Operating to of because Our sales share a revenue and expense loss net Sales to to quarter General the ranks, QX growth year was year same quarter last ago. was QX Workiva's exceeded and $X.XX in expense basis capitalizing were million million. to loss QX of of compensation, $XX.X million compared of administrative versus in XX.X%. the to million for executive improved QX the QX $X.X R&D was points and of XXX. marketing and loss spend net compared last from increased expenses a quarter commissions points share QX. same as compensation XXXX posted and million compared as year last year X% $X.X from per XXXX loss administrative, in primarily growth from We $X.X sequentially to million was Sales the margin to last ASC XXX QX and a under XXXX. operating the of improvement relatively net due flat for compared this and improved marketing services. required QX XXXX headcount percentage XXXX up $X.X per loss
used cash due included statement cash our of million $X.X million flows cash of used $XX.X and subscription in quarter and decrease $X.X our former cash, and was In at QX compared XXXX At XX severance XXXX equivalents latest customer to $X.X sheet. a to to with XXXX. from deferred balance conversion payment of net in growth CEO. XX operating million; quarterly cash the to June payment. sales the activities Short-term $XXX,XXX Turning and Net contracts of securities balance a revenue support marketable totaled annual March increased million.
subscription end of customers We make of under annual terms continue quarter. contracts professional and QX Short-term in the deposits by good prepayment a to to a converting the Long-term dollars so to of million in convert QX. to a or we remaining revenue represents annual XXX progress services majority the substantial XXXX. quarterly grew support contracts deferred which just customer $XXX,XXX decreased expect
to our XXXX. for Turning guidance
and reconciliation the loss for from Please CEO of non-GAAP our excludes full refer impact the loss guidance. to non-GAAP non-GAAP press excludes also per share a expense. on guidance and guidance of our compensation operations stock-based year separation release basic Our GAAP for and
For expect quarter to to we $XX.X XXXX million. the million $XX third from total revenue range of
$X.X operating the loss loss to million be $XX.X $XX million. range of operating Non-GAAP to GAAP in from expect $X.X to is expected to million range We million.
loss $X.XX. share the $X.XX the net is $X.XX expect in Non-GAAP to per of net from a $X.XX to per expected range to be We to loss GAAP range share. share QX in
million Our outstanding. basic and $XX.X shares loss for share diluted guidance seems
Our is XXXX as follows. guidance full year
to We operating We now $XXX million. to range are guidance $XXX non-GAAP $XX.X loss our of raising GAAP to raising to million. $X.X from midpoint $XX.X full-year million. million $XX.X the million. expect loss to now range guidance on expect million revenue by total $XX.X our We're to range revenue operating of from our We previous total million full-year a
operations We continue in to from to expect cash XXXX. Workiva show flow positive
We loss share net range from expect to $X.XX. to per GAAP $X.XX
range expected to in of Finally per be the is share $X.XX non-GAAP share. per net loss $X.XX to
now strong and growth full for platform summary, basic million for on Our loss shares posted we seems focused guidance another our capitalize and outstanding. our the question. share We're remains diluted remain $XX.X your take robust plan In dollar per opportunity. to ready to Demand year multi-billion on Workiva quarter. market executing our
back it turn I'll to you operator for So Q&A.