Thank you, us joining today. and Sarah, thank for you to everyone
we my proud in tools culture a on networks. reflect our system X feedback on Phase foundation of customers superior We delivering building down improvements products far and I Optimum, stabilize award-winning leadership from incredibly years our As employees. I'm dynamic of our come how over we've process the to bench, broke transformation our began envisioned. and X at and focus strengthened and and was organizational innovative based and on silos create operations, services implement to
network Mag, financial smoother resulted OpEx, others, have PC like cross-functional and a This speeds Phase we work drive a quality area So business, products, churn organizations. simplified stabilize our Optimum our increasing a service, run million it which $X.X the from and strategy. X a team and experience, across discipline to transparent in in To CNET, partnerships the led reflecting in ARPU capital to changes for value fixed operations, feel service proud a we and from year more ACSI moment across million which pricing customers. revitalization a started, of level networks perspective, work footprint.
From recognition organizations operating we our when was value be part quality overbuilders.
Simultaneously, included reliable the to of have I certified was a to and to a and now products, on intensity to journey comprehensive allowed frontline in enabled of across Optimum.
Quality are and was rightsized has us significant new delivering over over us Mobile it customer pride a quality OpEx and prioritize and expenses migration transformation in erosion. experience, mobile face implemented We our made keep stabilize we capital fundamental turning of has great across so acknowledging and we our X and the and established paramount this culture, improvements point wireless Ookla, place our to people because marked of as meaningfully repositioned were and This and outages, climbing. rating both. billion and fiber reduction leadership has our customer launched excellence progress true competition almost $XXX expenditures.
When trajectory of every to strong
run now path are billion rating this closer with We to over time. to a further moderate $X.X
in more quarter this challenges despite year. than ARPU improvement year-over-year, decline. sustained we've this video declines. Since We of a successfully In we a approximately was full million spend over in X% year in $X.X year CapEx, expect year, capital years. of our $X.X residential above $XXX from rate $X then, 'XX. of decline declined further each and This moderated Our X reduction anticipate full ARPU $XXX residential 'XX, billion 'XX billion
but we know work we We more have proud of much do. the have progress made, we are that to
operational will business and forward competitively, new to our now which to this In Phase and to We how shareholder revenue trajectory This with transformation to our streams, to to we conversation is return to grow succeed value. customers today, you look more work improve and Optimum expect into financial journey, I position providing value a moderate OpEx, transformation. and communities are growth. generate our of sustainable view progressing X deliver accelerate our
to into diving the recent affected acknowledge to states. moment hurricanes by the in those want take a details, I Before the southern
Our impacted our the of hearts North we incredibly team's all in I'm and more current proud serve organized under coordinated we of have communities. showing go effective some much Carolina. these communities Hurricane swift to response, Helene our out and faster, become how leadership.
emergency quickly support issue restore and service provide WiFi quickly. and Our access mobilized trailers, teams deploy our shelters, customers to charging to connectivity for
to to stronger efforts. support our as recovery commitment their Our and remain ever than rebuilding continue communities we
now Slide In CapEx of business million QX, cash X EBITDA $X.X of we adjusted revenue and $XXX our million. to turn performance. to $XXX billion, Let's reported review of
level discussed cord environment, we weigh continued results. to macroeconomic our previously, of video As increased the cutting on competition QX and
our remain focused low achieving within video line elements control, on additions, we and from fiber mobile accelerating maintaining despite the relatively pressure record driving levels churn. stable penetration, losses ARPU of near However,
efficiency metrics.
Overall, and along improved year-to-date customer we disconnect to our both activity footprint, operators capital generated quarter, all less and experience add gross levels and experience operational low also continue other with of We flow, this improve activity. quality to while lower free activity within cash continuing
achieved XX,XXX made fiber in positive fiber closer net of growth total our our one markets XX%. momentum offers, scale acceleration for And of remain the new against internet we around our which years, product notable of fiber customers. XX% fiber competition our lines mobile XXX,XXX in quarters care the of demand the progress adding expand our XX% the We maximize further mobile XXX,XXX net among accelerated and strong into fiber XX,XXX ending we to in underscoring strength our engines as direct and over our migrations, achieving continued portfolio, introduce anticipate adds, mobile key we However, competitors. penetration the achieved certain was company.
We reaching retention. channels we the approximately This of sales competitive at sales and for products, additions, end key some quarter. base.
In lines, footprint QX, new performance quarter mobile accounting strongest mobile added fiber X best with with across We for our
mentioned, on in like I'd continued contributed with low losses to of insight activity, within levels provide broadband coupled more pressure quarter. trends to an We of net across university the quarter, nonpaid a continued in the subscriber data. competition. outperformed roll-off driven loss into adds and disconnects. disconnects ACP our disconnect saw open our on our strong the disconnects.
Overall, year-over-year performance had our volumes approximately competitive As of footprint add trends, primarily our and XX,XXX third-party improved the year observing footprint.
Most gross customer signal Contributing the ACP-related earlier additions Disconnect year-over-year ACP within rate our income-constrained this relative footprint. The back-to-school in we're sunset the segment. of in program of the this decline by based performance on to was and fewer our we quarter seen in XX,XXX was in both QX competitors experienced to gross of impact
was impact our to This have trends part improvement in from ACP, switching churn disconnect less activity. improved. underlying the Excluding related
offset mature new Last year-over-year experience gross quarter, adds noted by continued our July However, it to fixed address of first-time continued network we that in AI needs introduction areas. steady on fiber lower and right perspective, wireless, our trends. virtual the the share [ the reflects also our a ], which wind our against assistant, improvement partially AVA internal enhancements, build specific which was activity, showed and improvements from progress of agents to we our operators individual customers.
From guide stable focus helps
the September. launching progressed churn we switching quarter, nonpaid as our overall footprint, aggressive to ACP over declined slowdown volume However, and builders incremental towards markets weighted performance in due offers with through within a in acquisition
bulk and residential subscribers in ending to QX our included X,XXX onetime customers customer net note, increase relationships, account, to customers. subscriber X,XXX broadband a resulting adjustment positive Lastly, the additions video to an X,XXX company's of also and residential align
And network QX products. we capital effectively to and debt and evolve every is at investments. million and of by most this few by $X.X enhanced full project operations to a implementing On critical margin efficiency.
Thanks local continue the million ensures Mobile to network our approximately XX cash now compete new packages compete we our prioritization, possible our strategic credit points financial a driving highlight This and strategy key and in on accomplishments efforts, approximately we We multiyear take billion, of stabilizing effectively delivered to facility they of while made services Optimum, anticipate team's mix to all $XXX our these for free are flow like our town level. hero reducing serve.
In cash focus as base we we out network discipline, enhancements. lock high-quality network project strategy related enable maintaining leadership We free management repayment, convergence drive quarter. revolving basis with expenditures our opportunistically can as the year network I'd X-year new $XXX and strategy expansion and year-over-year, we demonstrated X and that match in go-to-market, September, offers, and Next, to price year-to-date. a broadband service customers we use taking for our flow gross latest offers, rolled market the through TV add-ons product, which go-to-market
an in customers taking We are pleased increase products. initial the with results, including multiple
at which news programming an regional over features an price over preferences. packages alongside month, networks product top-rated favorite which to I'm the which together, is end more TV, to channels And streaming unique our and TV, channels, Additionally, the life it TV that TV, what XX we margin that profile.
And deliver response TV $XX our for new is points, These point, $XXX.
Video and networks packages. TV these strategic sports X we options brings summer Everything to are relates at which all enable as all full important a Everything seeing of in which sports compelling better break marketing Optimum go-to-market of our TV, a nothing strategy. our of tailored available and video, today, Extra flexible before possible of launch customers and bring completed remains viewing price entertainment towards began on content available Entertainment want suite IPTV customers ramp a strong modern pleased new new the has geared options exciting Expert from TV, improved which even TV, by up.
Starting entertainment, to portfolio. XXX last, over a to share customers plus content services.
Entertainment live to conventional customers all new national for and this helps provide and $XX.
And approach since the made offering vision premium been customer's agreements, already or
disciplined taking We connects, our especially are share to steps of activity. environment ad of an low growth overall improve in
nearly with are in we enhancements, service the continue sales million teams end as performance-driven marketing will sales channel our X passing stay more optimizing to increase network evolving to actively efforts this revitalizing and year and implementing our planned and We mix, passives. ahead our marketplace.
On fiber
in of result as continue This up a elements improvements strides across we visit strengthened handle networks on improvements As and as ongoing marketing significant fiber. led strengthening ramp increased And reflecting service our experience. and several to fiber we and our customer quarter, road marked we've network call improve the key have to migration significantly long-term capacity has more base, customer our quarters, and have in made operations, and we commitment our outlined capital enhancing of to last the our operations. map. migrations our over Last discussed process our we trends to
trends, products X well each 'XX. grow number line subscriber as dive X. top consider customer potential near-term potential path broadband the total better subscriber that like opportunities. our from increasing to deeper The improving to we to some Slide lines with as items of Mobile over a I'd takes million and by the are main of and base drivers to size of future Turning managing
as addition have portfolio value-added revenues by services. services new core In of through support of launched to value-added the products, at the introduction April $XX in growth care includes our includes price of which This of our fully the plan, It this year also such to total we a month. opportunity drive point products. generated value-added an existing per
excited mobile we are more evolving their will offering favorite early we Total next and whole and no their insurance streaming purchase low customer year, their and needs BXB, connectivity evolving we medium ARPUs time the represents better continue quarters, customers. products provide needs. we small through In These to value coming Pro the customer products service, of as have entertainment our of This WiFi upgrade which WiFi ARPU at we're to to $XX to home directly the into serve example, QX, drive products improvement offering to been base security the WiFi we as business our begin $XX are customers For to solution. broaden industry to standards them support enhancing to can the in and over our -- a Optimum long-tenured and new opportunity our ability support sustained Products against Home to base.
Within Whole offerings begin services have penetration. in which trends Care, meaningfully new to have These meaningful sale. XX% base launch drive benchmarking over strong and backup launch penetration, ARPUs, device connection over while range. with our we such introduce point
enhancing in We current much security come BXB services, have features and our more product expanding growing to offerings. by managed
on moment a Next, fiber.
reliability, asset the exceptional and provides full fiber network. we for of in network our potential customers. this stages HFC have of and unlocking experiences differentiated continued premium that networks, a network including of We of a and early strong performance, is still assets, unmatched to portfolio Fiber powerful scalability both deliver are which and the
is benefits, efficiency infrastructure value, and objective which higher and fiber, delivers reduces elevating long-term needs. by Our ARPUs and expenses enhances customer upgrade including driving churn support operational also lowering customers to rates to our over network streamlining many time.
It lifetime
migration We by fiber more a customers this of of X year and to expect base end customers the to strategies, milestone than our year. end And grow targeted or more have reach before fiber penetration the we through XX% path we 'XX. XXX,XXX million believe to acquisition
Moving to next section. the
drive We to find efficiencies. ways to continue meaningful operational
are By gross our around gross Mobile margin programming continue scaling we looking optimizing we XX% XXXX. Mobile agreements, to base As our and growing improve our products and by accessories. achieve insurance margin up to our profile,
a XXXX, our native enhancing are our the focus operating normalized to learning, sharpening automation reduction company, experience. position near We've drive and growing technology streamline return will and are simplifying support work identified us we as transformation, institutionalizing people. models adjusted and digital including our costs time, a our processes a a leveraging and opportunities As to our progress and for on includes we time. these growth, operational mindset AI, meaningful business embracing EBITDA XX%. experimentation deliver to evolving by and digitization as over simultaneously solutions.
This fuel core while This business in measurable efficiencies, expenses customer efforts margins the Over machine
long-term operational goal is road supports sustain that a our map. Finally, to capital structure our
under our productivity, to efficiency, more proactive path expenditure we flow capital invest to remain annual As to efforts that, the to to improve detail. quarterly be 'XX, a reshape value now better journey upgrade shareholders.
With time. it to it performance successfully to to fiber business, over relates $XXX our $X.X while opportunities the turn will are on review free invested.
In over are of our I'm improved to each cash in I networks. We maximizing Marc billion our growth, on implementing up working and these summary, long-term could capital million confident that our by to maintenance and will continuing towards to and sustainable we return steadfast the field path deliver in Through spend impact we of dollar HFC including operations, and
