Thanks, Terry.
quarter was are effort. a and good like on Results a The these first plan. team quarter
led has that who charge appealing. find years, portfolio in residents the markets two John, over the past right to much communities us with owes transform ops the in and to success Our our placing
for collections position now much disciplined are good restrictions during a and puts owe approach the rent. rent accounting Paul also We winding to It in down. his pandemic due us that past on
Paul's from AIR benefits approach. two gets
and today First, provisions ago. have to we years two not make for not received do rent three
we have is rents collected. fact, upsides reserved when In previously
today. XXX begin that are to is or X,XXX It during government January leases than and in to apartments, and to able the residents moved move of with residents when quite The pandemic customers, restrictions normal so And more delinquent who previous of actually ballooned now out apartments is low. from number higher to re-rent income. rent their non-paying times Second, we now we to add as two decreasing doing are the steadily to paying and those are these XX% positive residents XXXX re-rented out, in months the XXX during resident.
to residents technology, hard to is us quarter a impactful the is long Most business most and want Edge, analytics our that and a importantly, the Edge residents evidence result. to is we matter and that stay creating an further This team. attract of operations different a The We impactful too, platform community call term. We is what process, quality our to and with worked develop AIR first people. is begin relationships core where combination make stickier. of AIR playbook, performance approach our with high leads a the
building We're taking care diligently X.X made community of the our quarter. resident are on-site properties, of world-class the That surveys X is our but out teams, scoring XX,XXX and on provide of service only not service with possible to maintaining our who residents. sense customer during first us by committed customer
XX.X%. As stay a put, turnover over our or of the to of result, retention a XX.X% just year leading past residents our
had pricing costs. higher To with turnover of the one lower the AIR's lease fewer context, in long is decreases drivers decade key we in marketing and power. Fewer That put XXX move-outs XXXX. drives that in units personnel, of turnover compared first to quarter
low. into not available the created motivated community and with friends too of experienced is turnover value and philosophical needs supports community, the just that, matching team when the product This process, commodity. so leasing and selling So our only their the applicants the Not just It a by does isn't neighbors results. stable translates throughout stance.
the average growth first growth up up of renewals was leases our through blended for X.X%, prior us I into more you growth translated to allows revenue staffing XX.X% due which robust basis the which lower in expenses Occupancy be lease new remained our XX efforts. strong at points quarter, X.X%. turnover were and XX.X% operating the from up mentioned, X.X% walk rate quarter. signed with year. marketing Rate me to efficient Controllable and Let down
income from last as This year. operating in is net And results. of margin peer drives XX.X%. predictable AIR culminated point first were basis of increase a growth acquisition growth net an as result, engine Adding up leading to a XX.X%, XXX our a demonstrated by market Edge to quarter above that was operating Total expenses X.X%.
now basis XXXX the of D.C. Fort same-store growth our class and Washington, same-store same-store than to in portfolio of in Our higher XX rest the Lauderdale and growth. communities, revenue contributing XX% points
communities AIR were XX% at continue the The Controllable efficiencies in operating inherent down expenses these earn platform to in. acquisition year-over-year.
COE. to acquisition Miami of class on roughly decreases days, stabilized is Beach but in performance track the similar our Southgate with the after implementation very AIR is Our XX% In growth is XXXX XXXX on similar trajectory. in Edge of same-store with expected in be revenue with a the early above
plan, above renewals our spring seasonal vacancy. and typical average the the April Rates bringing lease, is lease the blended frictional acceleration rates continue to prior rates be up on up expected leases in in up signed X.X% strong trend lease with X%. X.X% up
forward in during blends And occupancy third X% peak and declined the associated as quarter. churn are rebound with season at in similar the second move-outs expected, planned in Looking range years to the quarter, our an see has occupancy daily see Leasing average to XX.X% sequentially expirations. beginning with to volume. performance anticipate We we April up line of as accelerating the past. we rates, from seasonal is throughout ending with March of XX% expectations,
leasing through so, a confidence. And gives is year. days everything It see are solid. strong. remains roughly The early third I the we're me our for demand Rates even
the drive forward and rent to AIR above season trend to you. successful year. service a are the me to residents Edge team will AIR look for a remains world-class, the continue to XXXX. day for energy paying with each every customer all Our great and Their turnover consistent balance members of is and thanks low, results inspires start My peak
of with over And Committee. turn I'll McGrath, Investment Chairman the now the John that, our to John? call