Thank for joining you, all of today. morning, you good Lee, us thank and and
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results XXXX of results the of for that, -- Bank turn the to Corporation. second let's let's With turn our our attention America quarter
and deliver growth. the success areas, achieved our team in to of we responsible underscoring This of benefits diversity of our dedication number the quarter, a
this engine and as all growth quarter. to businesses [indiscernible] drop the activity organic even in in customers that continues Our we see our add
Slide on X. starting I'm
consumer in and Global Our were the in diluted was serve people; our evenly, the half GWIM Attesting and tax for institutional-focused in earnings franchise, the $X.X other split balance Banking EPS. business, $X.XX Markets. income the businesses, quarter our which after or billion to half in net our
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strong performance asset in led management XX% Our banking in saw businesses. trading investment a wealth revenue by XX% management increased grew was fee year-over-year We improvement X%. sales our fees fees and and
of X% its and team. job Global consecutive good the around this quarter in year-over-year result fee and a and and is revenue by growth Markets our testament a ninth model. of service our Much the growth to of operating consumer Card of intensity sales -- trading is revenue, year-over-year Jimmy in a grew by charge had diversity business. testimony to our also organic the a growth
factors. has been Organic growth Slide to on by several Now X. key driven
on First, our we customers. focus
We place high-quality at in way center delivering everything continue solid with clients. them Consumer of the growth and to engaged the accounts led we organic do.
We base consecutive quarter, our market share. and significant we new our the expand accounts. XXnd checking consumer For customer net had
brings our which X to we than Specifically, more first XXX,XXX. quarter, checking accounts of new XXX,XXX months net this added XXXX
led we management, banking those managing this commercial the billion wealth areas, relationships of and hundreds and businesses thousands deposits X $X.X another added $XX quarters. wealth client In This in we saw of businesses, X,XXX quarter. the loans, management trillion added in consumer In of relationships. client our small across investments past flows and balances, we has now new commercial to In segments.
and service our solutions personalized on has attracting loyalty, strengthened emphasis Our superior financial businesses. new all clients customer customer across
to positions gain to as of solutions our continue to providing us clients Our well. liquidity the focus management on share and more risk institutional wallets
innovative to deliver continue digital we solutions. Second,
capabilities banking customers the to both our of for our the One all contributors maintaining and attracting platforms across primary clients of digital our businesses. is
integrated customers our accounts. across fully investment their investment app and Consumer consumer for Our utility the drives Banking
strong stats Our are points. user proof
capabilities language second in enhance customers' further businesses consumer Our our our capabilities.
and You can the XX the see in the Pages XX slides XX, appendix. digital growth continued in on
A highlights. couple of
banking users. billion They active serves Our now in more quarter. than app this XX mobile times consumer million X.X logged
We also to committed our of more continue sales through -- use digital see properties.
represented the to send transactions total Simply write move teller. And of the send withdrawals XX% XX Zelle Digital money more a now transaction, sales dominant nearly fact, Zelle's checks. in X.Xx Zelle way quarter sales money. of combination ATM consumers in customer Zelle. take in -- rate consumer past the our They on are and million put, transactions place cash at becoming businesses. our in they using
management wealth do clients complement banking seeing those the investment business, being we more with business to accounts are Our us. open
Importantly, ease these our the banking capability. recognizing are also of digital clients
XX% digitally. clients of and Merrill our teammates new are Banking active. of were XX% Global digitally accounts our opened also our
award significantly requests service directly inquiries that. our accomplish to using innovated clients We and initiate cash have platform transaction flow streamlined by within enabling track AI and to
Third, in success continue we our the page. We're see this not with core complacent make investments businesses. to on strategic you
core strategically We in invest our businesses. continue to
A few examples.
This leading our markets deposit and invest investment our the financial XX and in opened half America, this had first new growth is expansion a in have we centers year share retail in of quarter markets. and While to both renovated another we the continue XXX.
program. wealth teammates to It's management, also advisers us across of continue adding our allowing across management to we experienced We're X,XXX areas XX,XXX more teams advisory force add our growing financial in to country. best-in-class adviser continuously in strong teammates, than to wealth strategic development businesses. In our invest -- the
and to to our team. our bankers continue we clients, commercial our complement our In than industry across have country regional XXX banking they better our investment the coverage regional clients. banking serve to now We more teams, corporate add to
continue sheet expertise and seen In our the to to over years. last market our we talent our share lead Markets Global business, and clients adding to to balance several continue extend improvement
our on year. initiatives nearly have billion also and expect this technology We technology $X increased initiatives our spend to
our reason artificial them interactions. is clients engage the our AI of AI savings our We of with proactive of more example than recent moved have teammates. delivered around insights our projects advisers, quality tool. our insights client enhancing financial clients. focused adviser cost intelligence customer to X and million A to ideas from and year-to-date our use both with providing to has enhancements We've
businesses and markets. across gain differentiated knit us, advantage Fourth, on organic across share of integrated flows in segment. importantly, invest banking driving our growth compete is local line also invest our particular them we We our nationwide business our the each that based business. But It's our together franchise. customer lines across market leadership and position business of in a for markets heavily in to their
we customers wealth franchise business connecting For our management leverage by example, teams. [indiscernible]
this across year. all teams X other Our the businesses months to made million our businesses X first referrals have in of
efficiency effectiveness, excellence our Next, and operational we and through platform. that's drive
We to in manage the also to invest future have while we expenses continue of day-to-day. heavily franchise our and growth
our excellence us to hold X% growth well has operational inflation on to focus enabled year-over-year, Our the expense below up rates.
We as NII continue to leverage work and again. to to stabilizes achieve operating grow begins
you us management And growth it explain increase last, in fair later, and our strength will wealth allows Alastair to the the in in due to incentives at look a of stakeholders. fee that expense formulaic to due business. As for force is all capital deliver the year-over-year
at CETX held we as our quarter. strong remained capital this XX.X% ratio Our
dividends. our outstanding. X shares billion increased to loans, Average dropped diluted repurchases shares and billion $X.X grew We in share below $X.X billion paid
XX.X% we also quarterly requirements both CETX X% and October addition, announced remain increased increase requirement of of both Note capital that as Board beginning upon the dividend the approval. excess our result to the In current recent intent a ratio to solid of a XX.X% our CCAR. position -- regulatory
of couple things Slide Let's to A turn note to X. here.
noted NII this cycle. the quarters we've would several for the second rate that First, quarter trough be for
quarter expect the in We provide forward. year. detail you going some the grow quarter NII is to this fourth Alastair to about third path in and points
you'll X% and our Slide note that the important One average grew behaviors On quarter. of increased positive contributor to is customers. that linked year-over-year modestly deposits change X,
second in is outflow The a reality typically quarter heavy quarter.
wealth taxes lot have rates management. a to customers for of Quarter-over-quarter in you pay again businesses that except Slide on we increases And this across We this quarter. X, business. continue of quarter line paid of slow that page, in by all show a lot who
those have going to of we begin business deposit forward. continued to wealth While with expect and change quarterly decrease rate rates to moved the rotation, stabilize higher rates
you and we when charge-offs X. Slide calls, questions asked second previous in That would question net have to Turning well. of or expectation half many have they the unchanged XXXX. comment In as consumer stabilize upon about the of remains
crisis. of just high, stabilization go when were basis this a charge-offs prior would still remind quarter, and way to I And the to from have rate we're to see near net this a the is quarter's XXXX emerging This to charge-off back all rate. for points. the financial I context, that that's XX you,
second losses plateaued to XX- the show highlight we delinquency in should quarter. consecutive plus card lead of This card in have credit X, XX-day half Slide the delinquencies credit net which credit the second year. On the and trends, for stabilized
At the note a couple of the bottom facts. page, of
payment XX% our to bottom with And of while the First, relationship-based customers. plenty remain at above levels, illustrating above customers pre-pandemic investment who health these levels, borrow. deposit card businesses, us the side because our have rates. XX% pre-pandemic of importantly, There, index of our the pay a have Page of balances of the This remain the at can balances in month, card down is of of on capacity even rate see the customers right-hand also X. our look their you to continued
the card you it improve expect a in delinquencies, in and and flattened second them if charge-offs out consumer So about half. we think of drive credit, to terms
is CRA With appendix. slide usual credit regard included commercial real to our estate, in exposure our
decrease through to XXXX portfolio. of previous half in than saw categories: supports in half that net reservable a modest decrease charge-offs. a the first loans, We continue the CRE criticized our charge-offs NPLs in second in in lower decrease the XXXX. of net We This our loans and aggressively office our expectation a be will all decrease work a in
innovation, ability We're commitment risk performance you, a growth. that focused continue a and shareholders. of create generate strategies, second America's We success to combination to quarter through value that Our responsible Bank sustainable long-term of will strong customer-centric and a of our confident approach investments call reward. strong balance for highlights to and strategic drive growth
for will additional thoughts. Now to it turn Alastair I