you and thank Tiffany, this you, afternoon. Thank joining for us
our Let quarter. results for laying me start by out this
Our our QX. store and X% growth was partially comp a America comparable revenue in negative up comp sales X% -- year-over-year, strong in We performance company QX growth X% $X.X in over and global driven and XX% declined year-over-year a total by billion, China offset by X% Japan. negative North
results earnings but margins was our to particularly share operating -- Our contracted and overall $X.XX. for And points total XX.X% were global company basis by line per in in with quarter was challenged. XX China, guidance, performance, the international
runway satisfied long. our actions We are with improvement results, and impact. operational of are Leading are our trending ahead making financial business the results, in but the our and direction right not an is indicators for
green shoots U.S. We driven quarter. in last see by X-part business the our outlined action plan
growth worth our core sure making and value products believe integrating new offerings; on while Starbucks coffee customers First, for and new new transaction by a and we our experience launching operations capacity and store new marketing, more that exciting our by elevating and and for customers maintaining relevant customers; Experience create the unlock with improvements relentless and customers to meet demonstrate U.S. focus forward partners every attract our third, reach second, and on is time. focus demand drive through it
plan. a execution on stores of operational is opportunity, for new demand, improving across largest U.S. focus near-term unlock and relentless our our the company-operated nearly XX,XXX our First, cornerstone meet capacity
days of plan While is is working. early progress, our it
long-term cost and upside within potential enhance experience customer to If be drive supply unlock our you changes today's end-to-end away walk it stores our place growth, with U.S. call and the significant X chain from the thought, across let taking efficiencies. and
store X metrics and core performance Within but our and store top with partner our in management. shift and improvements high inventory stores, in notable issues XX% a upwards the opportunity. ranked have performance health QX, we've we operational from scheduling critical more Stores positive reached across quartiles seen momentum quarter, turnover, during new material a
operational growth These for plan on of too year-over-year & focus excellence, Our by window driven calls times, out availability in a customer The reduction wait has to long Order customer rates key XX%. work customer by and uptime led to XX% the Mobile of reinvention in contact of experience. are order the improvement product Pay and drive delivery and our multi-second by a times. our nearly received indicators took center addressing my
includes also a Siren store include new beverage investments of introduced quarter, enhancements peak strategic partner-driven and we role, Phase several our evolved enhancements to an build X routines, collar process. partner play operations. hours, time to simple new Changes which This process U.S. Craft technology training, Systems, in and our
Early by this, deployment this and across process our entire deployed System's improvements of company-operated Craft across X,XXX U.S. stores metrics. throughput, reliability Encouraged demonstrated fully stores we incremental portfolio a key efficiency material Siren improvement week. across performance,
with to Later to new to change expect XX% which simple food processes have announced time comp we a a plan, out up throughput. reduction rolling XX our that X% XX these our systems, production resulting a compromising quality. wait minor without force this of assessments And software a and to improve drive drive Early become refit capability we Siren we improvement. X.X%. throughput the System to will range expect demonstrate multiplier to similar true a machines, as quarter, opportunity When equipment second reinvention part of by step to to change store we espresso a our with paired begin in ability a improve espresso
XXX experience Deep XXXX. deployment. store than more approximately XXX the and planned Similarly, bills with platform, identified renovations are and Brew of our of North our network have outlier Siren America accelerated them, our in we XX% accelerating FY builds analytics address stores, and new pace System Leveraging customer targeted to developed we plans new including net have and renovations improve for
equipment. store X include development efforts Tier underserved renovations both these builds high and cities, on Store and growth Siren we forecast In we company-operated the We about where Tier end incrementality. guidance, X focused by deploy track also the of new are population FY in equipment and of XXXX see to XX% less end line by and XXXX. Increasingly, stores prior and of system remain than FY demand -- with XX% on
anticipated. XXX Building X the agreed years, digital rollout accelerating across pilot, kitchens expanded have deployment also story relationship a the and on of boards originally We're year earlier to an with our Gopuff terms the next stores Starbucks delivery-only to U.S. in across for target U.S. most open than
to the that This experience. and new while and enhance cafe many and upholding stores for Lastly, safe expanded options includes place seating customers. we're ways inviting working on partners elevate other a
completion create efforts X new XX% provide our turnover the material stability predictability shift now improvement and partner Driven more These best has in partners highest per flywheel. post-pandemic to record. operational by a A partner our in years rate stores, key hours the outcome experience. our sustained initiatives quarter precision sustain partner-centric low and staffing on in average experience partner, with more and of for ended the we been improvements rate. efforts, a and our scheduling The
chain, cost stores, Looking end-to-end from suppliers, support to savings we across our thanks see headroom. even beyond realize to improvements efficiencies, our supply and and new strong we more continue our performance
chain. significant our end-to-end to structured a improvements process We across continued supply realize have
ahead of plan are on We productivity.
efficiency areas capital and don't productivity expect to unlock We our from touch customer. drive that the
this turn, on these flywheel that customers journey, We're value our days later savings and growth. early building reigniting enable our drive to America will our investments in sourcing In us for for both strategic capabilities. target management QX, beginning revenue North
through demand drive seen at product to our is here relevant of coffee well. priority second meaningful core. improvement Our We've innovation as
products, integrated X% pipeline campaigns. representing through share marketing drove This and into by was year-over-year, we an traffic engaging of supported stores XX% quarter, the beverage quarter. through up our our Core mix innovative of
received Our newly iced formulated coffee positive feedback.
X% to continued launched innovation And October. in the we espresso whole drive global Duetto year-over-year. a up cold of in this strength Milan coffee platform's Milano bean ahead Starbucks launch growth, Our
X entire beverages beverage success an Starbucks highest Pearls launch during our in high to Beyond Refreshers drove Starbucks our platform with quarter. Summer-Berry new Refreshers, Their the the coffee, the buoyed history. week all-time product
As innovation. accelerating pace our mentioned to we our XX-month product in of out continue build QX, pipeline while
category, growing and Energy For X XX across launched to stores example, our in beverages a U.S. appeal recognized XX. the a we Iced just handcrafted opportunity new energy by created normal months the compared to
with believe and we our Spice, Pumpkin including QX forward, product provides offers and to engagement new customers. the drive Looking existing activities formula both return of demand marketing deeper offerings, with and right supporting customer interest, the combined
offers. brand Our third and the every position near-term of value the it to in we experience we've and worth offer customers measured demonstrate reach as premium time. our priority of the ensuring use is been our by Recognizing Starbucks new final
Rewards of of offers a XX% were average compared Only competitive was transactions, offer-driven only price-based star-based driven XX% quarter, XX%. of this During transactions were to offers X% members. by And driven Starbucks offers. to our by targeted
best lapse many product promotional Our on with integrated towards and app. in days were launch successfully other reactivated product weeks. and are paired members Together customer marketing membership, exciting offers activities Starbucks drove offers grew traffic Rewards the innovation and
every lifetime than XX.X U.S. the their the average materially more to the the because annually nonmember. growth higher continued frequency decile Active visits. a focused the Starbucks of active a quarter. Rewards and business for increased spends We're member of Members the grew on program million across members during drives value
Starbucks inactive members don't loyalty. continued Research they've and return also member opportunity customer the deeper us most This growth realize a Rewards drive demonstrates active visits, tells that lapsed. to
more funded select conversion. Looking initiatives forward, we will continue to efficiency with by offers pricing traffic coupled targeted to drive and actions, use
paid to leverage product continued visits focus transactions education a and acquisition the and of towards with of frequency drive media, to a to plan offers and partner to and signage launches We Starbucks increase on mix growth. retention member stop
to of remembering and the ubiquity ability our the worth customers. intercept brand Starbucks It's
to in in customers our is and airports entire across brand leveraging sizable these to instance, hotels, experience, our opportunity a in For XX% demonstrating value, X% price, portfolio. just premium our ability but our remains not store pointing up business while intersect and the trends, with up
to on digital. Moving
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X rewards members use to account non-Starbucks X convenience an data it. entry. removing program to shows order those of all Rewards the they Looking In to to in MOP join want or our barriers those opened XX% don't mobile perceived want ability the pay. to customers customers while provide we do that see Nearly create for response, deeper, a
ecosystem, digital experience, with towards membership spend. enhancements drive more frequency Starbucks to continue drive across more greater customers these believe are in time with to our coupled and digital over to increasing lifetime and We they're the will channels ordering effortless customers likely engaged value. remain Once
summary, In every of recovering work. partner reducing perceptions. We're our the we're experience plans from make experience and supply with beginning rebuilding our it our to worth stores Starbucks brand foundation to chain. We're sustaining working and to are investments costs improvements support We're the operational its time.
in work in is expected business early days, it's our I'm While beyond. making we're the the and improvements and confident to the and deliver U.S. XXXX trajectory our reassured operational FY by of I'm impact
are our same parts of Looking consumers outside strength about like widely by In see Southeast weakness in of significant our in Asia, brand. to some East, strength driven we in we the in and international the misperceptions persist Middle Europe, others. stretched. America. the Headwinds parts Japan see business U.S., discussed time, Latin and markets European continue markets, At of parts
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brands and reached sales record-high a Starbucks turnover operating XX low. scores grew metrics million QX, for to outstanding team. in improved reached new and of the premium Rewards a by the a built And equity customer sequentially pioneered an amazing Reserve remains connection with growth like quarter-over-quarter. partner active and We've business built by X.X in market years, our We've average industry past business members. coffee China an margin daily over the weekly brand local new Starbucks Starbucks a XX Through million high, transactions, China distinctive. members while
in depth and craft. an unmatched We are incredibly committed partners coffee with expert and
supply our and are is and distinctive stores Our chain world-class. industry-leading,
New stores and than have the near-term beyond long-term payback returns of than exceptional looking and X years. and challenges expanded towards drive continue our a presence XXX county We're less cities to in cash-on-cash more market. opportunities to
X experience principles. great built a We China Starbucks experience. in customer A partner around in is great grounded
high always other coffee distinctive will relative headroom. to quality, be Our with penetration continued and markets, provides low which
will the stores and of culture and their beautiful celebrate local communities. Our China traditions
Even and face we challenging positioning. market, true competitive we the competition. have in stayed sustained price of This in to in principles is a margins have premium our the relative these reflective
Over the past relied and strategic joint and technology, different grow through XX our to partnerships we've on phases real China in partnerships business in have capabilities, growth chain. different gone years, strategic ventures of like and supply and estate
with grounded of growth business stages position and completely the in margin innovative and we do and and are our see China, to we partnerships our the evolves, our years early in long-term accelerate win we China. As is to for locally us strategy of The is digital for our our brands We that forward, relevant. beyond. so, innovate as more and opportunity even committed to significant. Starbucks, China. and generation exploring further business XX term building to enhance in opportunities a premium strategic remain higher We're in next the in the competitive To partners long growth next look in
shareholder Management date I our like close, I and confirm Before our is would been to that company, constructive. to Elliott a have conversations in
rooted the in and of and focus, around globe. my continued business energy effort across the On the partners business, our is confidence the
muscle action the sustainable Our growing growth. return operational our algorithmic execution innovation executional our and driving long-term continues forward culture business our to capabilities, focused and Shot Triple and relentless discipline, to while enhance plan helping strategy
with And turn this that, to I'll over Rachel.
